Ford India Complaints & Reviews

I bought a brand new car from Ford and after that i noticed that there is a gap between the lights and bumper on front and rear due to aesthetics hampers.
To the left the gap in more and to the right its different, which is clearly a manufacturing fault of Ford which i inferenced after seeing lot of ford Fiesta Cars which dealer also acknowledged.
For this ford is not doing anything and is asking me to visit nearest delaership...

Dear

Mr Michael Boneham,

With deep anguish I would like to inform you that I bought ford figo LXI VIN-MAJ1XXMRJ1AJ12378,Reg No-UP16AA4602 on[protected] from FORD NOIDA but even before completing two years my car met with following problems-
1- Before completion reaching 30000 kms car AC fluid leaked and
2- it has humming sound while speed go above 60km/h
3- noises while applying breaksbr...

Dear Mr. Remesh Joseph,

This mail is in continuation to our earlier correspondence regarding the concern you had raised with us.

We understand from our dealership that they have contacted you on 14.02.0212 for providing loaner car to your goodself, but we are given to understand from our dealership that you have denied for taking loaner vehicle. We kindly request you to fix up an appointment with our dealership...

Dear Sir, My FORD figo 1.4 TITANIUM Diamond WHITE colour,Diesel Verson car purchased in 25th March 2011,from Garuda Automobiles Pvt. Ltd. Dhanbad,in the name of Mr.Kailash Chandra Hemka. As usual One free service and thereafter all paid services at reguler interval being done from the same place. On last 10th Jan,2012,I took the car to the same place for a problems of starting problem, chamber broken etc. On 10Th jan.2012,I took my car...

Dear : Sir/Ma'am,

This is to inform you that I am one of your customer of ford figo.
I bought this car from Noida ford on 8th Feb 2012.

The thing is I visited to Noida ford sector 63 on 14th Jan.
We meet Mr. Kapil and Mr. Manjeet there .
We are interested to buy ford figo in black color.
*They offer us saying that the black color is available in 2011 model.When
we ask them...

I gave my car for a body repair work in warranty for the second time as the rear door had started corroding from one corner. I left my car with the Okhla workshop (Delhi, India) on Monday the 6th Feb 2012. There were 2 things to be rectified, the side beading was to be repainted and the door corrosion was to be fixed. On Tuesday, I got a call confirming that the job was completed but since I was in office I could not go there. Today when...

i own ford fiesta model 2006 bear registration no PB10bw-9207. I sent the car for servcing in the first week of January 2012 to authorisedservice centre ie M/S Bhagat Ford, Industrial Area,Chandigarh . I was advised that apart from normal regular service, some parts were required to be changed as the vehicle was emitting black smock. I was also told by the people at the service centre that it would cost me about Rs20000 to Rs25000/- but...

sir i am sorry to write that the service station of prem ford agra is delivering poor service to the customer. more over the staff is not properly trained on the vehicle. imade simple fuel injector complaint to the service center.iwas astonished that they could not open a simple screw and opened the entire head of the engine and broke down the nut itself more over this job has took them for two days...

I self bhailalbhai.
I have ford figo car.
my car is in under warranty but dealer as cargo ford not ready to give warranty
now current kms 34000 & as per warranty policy 1,00,000 kms covred
they told me all are chargable
GJ-18-AH-7433
contact no [protected]
very poor service
nobody ready to talk with me
nobody area service manager ready to talk for this mattar
only they...

My name is v.satya vani, I bought ford figo in guntur ford show room on may 29th 2011, Recently my car meet with an accident on 25th January, after that i consulted to the ford service and i presented my car on 26th Jan, The ford service people or not at all responding properly. Up to 10 days they did not check the car and they didn't find the problem of car and they didn't prepare a report. They are not helping us in insurance,...

Hi,

My name is Nagasai , i have purchased a ford figo exi diesel version in june 2010 from Lakshmi cars from nellore (Andhrapradesh). I have given my car for service in chennai ford ambattur branch located in chennai (tamilnadu) in september 2011 i have given for 3rd general service they collected some amount nearly Rs7000 saying there is a problem which will not cover under warranty so i paid them. Today around 10:30 am...

Pathetic Sales and Service. They are not technically very strong. Giving good service till you get the delivery after that nothing. Bought a Ford Figo lxi model and while taking the delivery ordered a music system which they told the price as some amount. While doing the first service they told that the price got increased and hiked the price to around 20%. After arguing with them I agreed and gave for fitting the music system. They opened...

It is kindly inform to you that I, Liyakat Ali Khan owner of Ford Figo ZXI(Diesel) with registration No RJ20 CC 1002, Sir it is pathetic problem with Ford India company service to response the customer.

I am facing a problem of ground clearance from the same day of purchase & it is basic problem of manufacturing from Company. My Ford Figo contains 15 mm lesser Ground Clearance as compared to other Ford Figo of Same Model...

I have been battling with the quality of my Ford for nearly 2years now Ford just keep patching it up waiting for the warrente to runs out Please register and support www.drof.co.za its a Ford parody website in the hopes Ford will get thier act together...

This is against SWARN FORD, Kanpur dealer who does not provide any service falities to its customers falling in their vicinity. Recently my car has been serviced but believe me they havent serviced it from inside, not even the paper pieces were clead up. This is really surprising as to what situation are we the ford customers are facing which such dealerships in smaller towns. Its ma bad fortune that am a ford customer as Ive mailed this...

Dear Sir ,

I have purchase ford figo ( 1.4 diesel EXI) form cargo motors pvt ltd since 6 month ago.
I am tired about that suspension noise, as i told to dealer regarding that they done service car & greased bush after 50 km it will continue noising .
how it is possible it started form 14000km , present km : 16000km approx .

please suggest or provide some help form direct Company engineer...

Respected sir,

I inform to u a lottery e-mails and lottery scam. I receive mail of ford motors this is here and I sent original copy of e-mail I want to know this is a fraud and chiting or not. He is demand to me Rs. 18500/- for custom charge. this details is here. I hope to ur reply and waiting ur advice, What I deposited amount Rs. 18500/- or not. Plz Informe to me by mail. FORD MOTORS PROMOTION ORIGINAL E-MAIL IS ATTACHED...

Hello Team,

This is very serious matter with FORD as an brand:

1) We have made biggest mistake of buying FORD fiesta 2010 model. from SAI FORD Bhopal. If you open your records we have launched the complaints earlier as well, however no response.

2) Since we have bought this vehicle we are facing problems with your dealer: he is biggest fraud.

3) Our vehicle being dashed from behind...

I own a Ford Figo Petrol but unhappy with the kind of service and quality. I am facing a prooblem with my fuel floater and compay has already replace in mid-2011/. Still the problem persists and they keep telling its fine. I have already raised a complaint to the Company but they keeo directing the same to the service centre which is truely helpless and not kind enough or authorized to escalate further. I have been with MPL Ford alwarpet...

Dealer CAPITAL FORD. From day one, the fuel meter not showing proper reading of fuel content of tank. The dealer has taken attempts a number of times and also contacted FORD INDIA. But the problem is yet to be resolved....