Ford India Complaints & Reviews

I wanted to service my car, the first thought to get the same serviced was to goto St. Marks Metro - Ford, Bangalore. Though it was far, and I thought i should get it done from the nearby service dealer Elite Ford Service Station - Mahadevpura.

On 13th August I drove down to the dealer and waited for the executive to understand my requirements, and take the car for servicing. Surprisingly I was told that the team who is incharge...

hello, we have purchased ford fusion on march 2009. recently a month ago it's axel beam broked. there was no accident or as such thing.
we were going from our home to office and it collapsed in mid way, which could have taken our lifes..
recently we heard ford is recalling its car's for manufacturing defects.and our come under that scenario.
so let us know what process we have to do. the agency people are highly...

I am using a Ford Figo for last two years. The service is extreme low. Repeated faults and repaired arround 25 times so far in kairali ford's kottayam and kochi service centers. Still facing troubles which started arround 3000 km and it is 56000 km now. I am wondering these people are Ford or FROD.....? I wish we people should join together and fight against these FROD people. Pls advise if you have anything to share.

Remesh...

Dear Mr.Venkata Rama Rao,

This mail is in continuation to our earlier correspondence regarding the concern you had raised with us. We sincerely hope that we and our dealership had provided necessary clarifications related to the concerns you had raised with us during our earlier telecom discussion and in the trailing mails.We understand that the nature of failure was purely due to external impact and could not be related...

Dear Sir,
Please refer to our complaint No.[protected] regarding my vehicle No. UP 32
DD 3516 in the name of MR. Aman Kakar.
We would like to inform you that my vehicle met with an accident in the
second week of April'2012. In that Right head light, bumper, alloy wheel
and one No. tyre/tube were damaged.
Right head light, bumper and tyre/tube were replaced and we were assured
that...

Dear Sir

This is regarding my vehicle a Ford Fiesta Sport 1.6 that is presently 3 years old.It was bought from the Malad dealership along with an Extended Warranty,5 year Anti-Corrosion Warranty and Insurance.All following servicing s were done at the Ford Service Centre at Malad despite various inconsistencies in quotations and services.We had earlier raised our objections and the management always made compromises and hushed...

I have a Ford Ikon TDCI 2009 model.Car reg.No TN 01 AH 8058.I regularly service my car at MPL FORD centers.Last week i went to Pallikaranai MPL FORD to tight a bolt supported for steering which is in the engine side.The adviser (Phillips) and staffs check the car and told me that it was a major work,it took two weeks time and also told expense will nearly Rs:10000 (Ten thousands). Then i Drive away from there and went to a diesel mechanic...

2 weeks back I have purchased a new Ford Figo Titanium in Cauvery Ford Showroom Bangalore. Before the Booking Mr.Rakesh and Mr.Dayanand ( Sales Executives) promised me that they promised me that Vinyl Seat Covers and Car body cover shall be given free ( instead of Cash Discount) at the time of the Delivery. Ofcourse, the seat covers were fitted and Gave me a Body Cover. I went home and tried to cover the Vehicle with the given Body Cover....

SIR,
I INFORM YOU THAT I HAVE BOUTH A CAR THORUGH NARAIN MOTORS LUCKNOW.AT THE TIME OF BOOKING COMPANY HAS PROMISSED TO PAY ME ASSURE GIFT FOR MY ADVANCE BOOKING A PANASONIC DVD.I HAVE A SMS IN WHICH I HAVE WIN THE SAME.BUT AFTER PURCHASING MY CAR COMPANY HAS DENYING TO FULL THEIR PROMISS.
THX
MUKESH VERMA...

Hi - We were driving to Noida in our Ford Fiesta this Sunday On July 15 when the car abruptly came to a halt and the next thing we knew - there was a loud explosion and the entire car bonnet was on fire. And by fire I mean the entire front of the car was engulfed in flames at least 8 feet high. Even as me and my husband pulled out my 5 year old son from the burning car, we realized that the entire road jam packed with cars was at risk in...

i have a erratic fuel sensor complaint in my figotdci from the date of my fist service, service managers at mpl saligramam are aware about the problem, now second service got over still they are not taking steps for the change of sensor. SERVICE AT MPL FORD SALIGRAM AND SERVICE MANAGERS RESPONSE ARE NOT GOOD...

1. My car Ford Ikon Flair, Regn No JH 05 L 7322 was admitted at the Swarn Ford Service Centre Kanpur on 26 September 2011 for sudden stoppage due to engine oil leakage near Orai. The initial response of the service centre was very cold and inspite of being in army posted at a remote boder district of Arunachal Pradesh I was unnecessarily made to wait for five days in Kanpur after which I was told that the car will be repaired and handed...

I visited saluja ford 2 times to check my car average but they didn't take any action against it .No one is caring about customer feedbacks as well as services that must be given to customers.They are just making the customers fools.i am going to file against them....

CORRESPONDANCE FROM OUR END BASED ON THE SEVERE MATTER OF TROUBLES WE FACED AFTER PURCHASING A FORD FIGO ON 30/4/2012.TODAY IS 30/6/2012 DURING THIS PERIOD WE FACED STARTING TROUBLE FOR THE VEHICLE TOO MANY TIMES AND ALSO ONCE ITS BATTERY HAD BEEN CHANGED ON 3/5/2012.NOW WE ARE AGAIN FACING THE SAME PROBLEM AND THEREFORE WE REQUEST YOU TO REPLACE THE VEHICLE AS SOON AS POSSIBLE SINCE WE ASSUME THAT IT IS MANUFACTURING DEFECT...

i have purchase car 03/06/2012 but next day problem are create in car.
check a car ford service center they ask me having ingector problem.
changing ingector but not solve out problem
after one week changing and adjustment ingector but not solve this problem...

From June 20, 2012
Mr. M.Prukinth Raj
Secretary
Arunai Engineering College,
Tiruvannamalai
606603


To
M/s Ford India Ltd


Sir
Sub: Manufacturing defect – Seeking for replacement – Ford fiesta – PY 01 BB 5754 –Reg.

Myself M Prukinth raj Secretary , Arunai Engineering College Tiruvannamalai and also liaison officer...

Sir/Madam,
Iam Dr. Vinod.R, working in Sri Venkateswara Medical College, Puducherry. I purchased a Ford Fiesta Classic 1.4 CLXI (2011 manufacture) bearing registration number PY-O1 BN 2055 from MPL Ford Pondicherry on November 2011.

I encountered the first problem on March 16th 2012.While driving on the highway from Pondicherry to Nellore with my family, all on a sudden the speedometer displays went blank and...

My ford figo vehicle number TN22CV2458 and raised a complaint and sent reminder also regarding some problem but not responded.
No need for customer complaint mail id if not responding the customer's mail for their complaints.
Need to reply and give explanation. No other mail id for contacting their superiors also. Such a brand name this kind of attitude is not appreciated.
Nayagam,
[protected],
[protected]@yahoo.co.in...

Sir,
I have purchased Ford figo diesel titanium model in january 2012. I have already serviced my 2 free and a paid services till date but all of my complaints are as it is. and the new complaints are started generating in solving the old ones. I[censored] do not hire good mechanics for servicing the vehicles. Then why are u selling cars over here. i was in the mood of purchasing your FORD ENDEAVOR in the third quarter of this...

I booked a car, Ford Figo ZXI Derivative Petrol version, on 4th December 2011 at GSR Ford, Varanasi (U.P) . During booking I gave choice of colour as Chill/Moon stone Silver and I paid an booking amount of Rs.25,000/- through Cheque to GSR Ford, Varanasi (U.P) . During booking it was assured that either of these colours will be made available at the time of delivery (opted by me on 1st January 2012). I had also allotted a code 3610541...