Ford India Complaints & Reviews

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i BOUGHT A NEW FORD FIGO CAR. since the day i bought it it has noisy engine. several visits to showroom and they could never solve the problem. then i contacted the FORD TOLL FREE number and raised my voice there. since then the car was sent to a dealership as per instruction from Ford and was there for 2 weeks and returned me back with problem still in car. Again the car is with them since last 16 days as nothing is happening. Ford india...

we purchased a ford escape from kanata ford and we were duped out of $2,300 in cash from the salesman james , when we realized we were being ripped off we tried to get the money back but the managers would not accept responsibility , instead they actually started yelling at us in the privacy of their office , it went to court and the sale man was found guilty of fraud,we were refunded our money , the manager was subpoenaed for court and had...

i have purchased a new car (new ford fiesta) on dated 8 feb 2012. the company gives me appox 68000 discount because of sale promotion of car and give me the bill on that dated i,e 8 feb 2012. now i want to sell my car but when i go to the local dealer he told me that your car's model is 2011 not 2012. then i called the ford dealer, the dealer told me that you are right the car model is 2011 that is we gives you discount. but at that...

This is the third time I am writing to you because of very poor, unprofessional and non-customer friendly response from your Harpreet Ford .



It has been more than 20 days no one bother to provide the actual feedback regarding my refund.



The people who’s working in your company are cheated with the customers.



This is the worst car dealer in India....

Hi,

We have given our car for repair in Fortune Ford service and car is under extended warranty. But it is told to us as there are no regular service records. Then we approcahed Ford India and they told same intially and we shared our service records. Then they came up with new rejection reason saying Car was driven in sipte of over heating but the Tempearature meter did not shown any rise in temperature while driving. br...

To , Date : 19 Jan 2013
The manager
Ford Motors

Subject :- Major Complaint of Ford Figo
Respected sir.
I bought ford figo car last...

Since the day, I have bought this car - Exi Metro Diesel, Car no. DL7CN 5074 in August 2012 from NCR Ford Defence Colony , i have faced numerous issues.

- One week after the purchase of my car, a battery and engine check sign used to appear constantly while driving - which thank god got fixed after my 3rd visit at Badarpur work station.

- Later on 2 months back, another issue came up - my power windows started...

This is to bring to your notice that I had towed my Ford endeavour 4x4 september 2005 model to Bhagat Ford workshop in Dehradun in the state o[censored]ttrakhand.

Here are te details of job order:

RO ABC 051590A dated 20 dec 2012. Time in 1024 hrs.

Vehicle number - GJ 1 HL 4648

I must say that the way the whole situation was handled was as good as a road side workshop.

Firstly...

I had taken “Affordable holidays” offer from Bag it today on 5.3.12 and paid Rs.7000.00. The offer included accommodation for 7 nights and 8 days in 3 star, 4 star& 5 star deluxe hotels/apartments/resorts. I wanted to avail this offer for the period between 27.10.12 and 9.11.12 by giving them 2 destinations (Istanbul & Beijing) and 2 dates according to their terms and conditions. I had sent the form along with the draft for...

I purchased my new car Ford Figo (Titanium, Diesel) (TN06 F 7416) in May this year. While taking a decision on the purchase from the dealer Chennai Ford, I was made to understand with great emphasis that I would get a mileage of a minimum of 15 km per ltr of diesel. Since then I have given the car for its first service more than a month back, during which time I had specifically complained about the poor mileage observed by me of just above...

Sir,

It makes me feel sorry that I am an owner of FORD FIGO LXi Petrol.

I had bought this car with huge enthusiasm on a recommendation from my manager who is an American by blood.

But, I found that my car mileage was and is very poor and reported it to the dealer.

This Saturday, 20th Oct 2012, experience has been very depressing. Due to convenient location I have been getting vehicle...

Complaint against Kairali Ford Kottayam (Sales man name Mr.Vimal), subsidiary of Karali Ford Ernakulam.

Last month bought a car from them, with Onam offers guaranteed and corporate offers. This week, when I called them, they are saying all kind of alien excuses, not to give the offers. This just disappoints us.

I have raised a complaint in FORD and they are on the follow up. Inform everyone to be cautious....

Dear Sir
I had purchased a Ford Figo variant 1.4 ZXI in the name of Gaurav Singla on 01/06/2012. The vehicle was booked on 13/05/2012 in the scheme named Ford Midnight Sale offer and won a PANASONIC 32 INCHES LED TV in the above mentioned scheme and the gift will be delivered to me by the company.

I was assured by the company through SMS and Ford authorized agency PEARL FORD JAGADHRI that my LED will be received by me...

I bought Ford Figo a year ago. Last week it suddenly broke down in the middle of the busy
road. I had my servicing done one month prior to the incident at the Ford Service Center (Ganges) in Kolkata. At the time of servicing they overlooked the problem in the oil tank. Now my car has seized due to low oil pressure.
The FORD SERVICE CENTER is Charging ME Rs 50000 for repairing the car, though its under the warranty period.br...

i bought ford figo 1.4 zxi tdci from ms. astro ford, delhi on 24th august'12 , next day i found that the car delivered to me was a damaged car & the required touch up was done so as to hide all those patches , imm.ed in contacted dealer , not got positive response, after lot of follow ups yesterday they picked up my car i.e. on 8th sept'12 with a prmoise to deliver the car same day, later on the called up to tell that they...

I recently did a servicing at Metro ford and found that the mechanics didnt have much of a clue on what they were doing..Below given are two incidents which gave me this impression
On my first service I asked them how I can fold my ford figo rear seats flat. Mechanics started discussing among themselves and went to the extend of refitting my rear seat.. One senior guy came in and told me that Ford Figo doesnt come with rear seat folds....

Complain of FORD FIGO
A) Vehicle Name-FORD FIGO/MODEL -1.4DEXI
B) Address-Sheikh Mohd Ikbal
Plot no-A -401 AMAN PRIDE A WING
GOREWADA ROAD BORGAON NAGPUR
Mobile no-[protected]
C)e-mail-sheikh.[protected]@raymond.in/sheikh_ikbalrediffmail.com/[protected]@ra...⇄
D) Vehicle No- MH-31 DV-4984
E) Engine no- BU07911
F) VIN no-MAJ1XXMRJ1BU07911br...

On 18.08.2012 I have booked new ford fiego ZXI model in one of your franchises namely Rajshree Automotive Pvt Ltd situated at G.N.Mills stop, Coimbatore. At that time of booking, they declare assured the booked car will be delivered on 31.08.2012. As per the assurance given by your dealer I have reached the above show room with my family members having lots of expectation. After 6 pm they called us for giving delivery. They tried to start...