[Resolved]  Ford Figo — Pathetic Service

Address:Gujarat

My Ford Figo Had been given for Servicing, Wheel Manufacturing Defect Job, and Denting & Painting Job @ Cargo Motors Gujarat P. Limited - Authorised Show Room Of Ford In Vadodara On Date : 27th April 2012.

After 20 Days also, The Vehicle is not ready yet.

Denting & Painting Job not yet started because their Workshop Manager was not aware that Car has come for Paint Work for 15 Days, and now he has not started becasue he does'nt know the car has been insured by which Company.

I doubt rather they change original spares at their work shop or what ?

Who should be held responsible for this all mess, and What about Losses Which i have incurred due to non availability of Vehicle.

I have been calling their below mentioned Nos since last 15 Days :

Ford Service Desk No :[protected].
Mr. Bhavesh : [protected].
Mr. Vikram : [protected]. [ The Greatest Nut Case Of This Whole Issue.]
Mr. Ashish Patel : [protected].
Mr. Ketan Purohit : [protected].

Your's immediate action in the above mentioned matter shall be highly appreciated.

Regards,
Rakesh Doshi.
Amerikan Steels Private Limited.
Vadodara.
Mobile :[protected].
E-mail : [protected]@amerikansteels.com
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Aug 13, 2020
Complaint marked as Resolved 
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your brand identity says" feel the difference". I have experienced it today. The only word which comes to my mind about your service is pathetic. I went to your noida ford service station at sector -63 yesterday( 18/09/2011 at 1630 ) as my ford figo 's A.C. was not working properly. Your staff told me that they will repair the A. C. by next day afternoon and one mr. manish sharma was assigned as my one point contact . I got a call from manish sharma next day evening, who told me that our A.C. cannot be repaired under warranty as we have not done all the servicing from ford service station. His tone was arrogant and when i asked him about all the details, he handed the phone to some customer service executive who was totally arrogant and told me do what you can do ( even told me to go to consumer court as he does not care). Kindly tell me what course of action I can take else I will take this issue to the consumer court.
SACHIN
[protected]
Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]
Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]

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