Ford India Complaints & Reviews

Dear Sir, My name is Akash Maniar and I have purchased Ford Figo ZXI Petrol model in my name Mrs. Riddhi Akash Maniar on 14tth Dec, 2013 through Cargo Ford S.G. Road branch. Delivery I took from Cargo Ford Sanand. Firstly when I took delivery of Car, no basic accessories were provided along with cars e.g. foot mat and mud guard. While asking to Ford Sanand, they said same would be available from Cargo Ford, Sarkhej Branch. Since...

sir,
I have given my VEHICLE no TN-20 BT 1414 on 25/09/2013 for general service (km 58527), with power steering problem. On 27/09/2013 service was completed and vehicle was received.
On 06/10/2013 belt was cut and breakdown near valasaravakkam (km 58879), I called breakdown compliant they came and took my vehicle.
On 09/10/2013 vehicle was delivered, at that time noticed with the same defects, with additional fuel gauge...

Pathetic...FOrd India...
In continuation to the discussion with Ford India reagrding support to get my car delievered.
Ford India Guys are now cleaning there hands saying that I have not bought insurance with the Ford India Insurance Partner...

The Insurance has been provided by your local dealership only, who has offered us free insurance along with the car...
Why would anyone deny if something would be...

Model - Ford Ecosport Titanium Diesel Colour - Mars Red Dealer - HIMATSINGKA FORD, Guwahati Booking date - 5th Sep 2013 Initial Booking Amount - Rs 50, 000/-, receipt no 2911 Promised date of Delivery - Nov 2013 [protected] I had a detailed discussion with the Manager (Mr Rajeev Bhargava) in the above Dealership and was assured that I would be given delivery in Nov 2013. However, that never happened and till today (18th Dec 2103) I...

I have booked a NEW Ford ECO SPORT CAR diesel trend modelcolor-Diamond WHite-File no 165 with Harpreet Ford Gurgaon M G Road, on 24th June even before launch date. After multiple times visits to there showroom, discussions with manager Mr.[protected]@[protected], multiple times called GM Sales Mr.TAndon @[protected] . Nobody is giving date, eveytime they just delay. Last time when I submitted full payment drfat they promised my car will be delivered...

i got my ecosport (ambinite base model) petrol version on 27th august"2013. it was assured by the company employee that i will be getting car definitely by navratras but sorry to inform you that till today i am eagerly waiting for it. no information regarding it is being given by company employees now they are refusing for it. once you have entered into a contract you cannot back out. ford has intentionally cheated me by doing fraud....

Dear Sir, I had booked a Ford Ecosport Model With Himatsingka Ford at Guwahati, Assam on 14th August 2013. The model which i booked was Ambiente (petrol version). Even after 3 months the dealer has not delivered the vehicle to me. On Complaining with Ford India, I was given the answer that the ambiente petrol model will not be delivered for more than six months from now whereas i was assured by the dealer that the same will be delivered...

I bought my Ford Figo on 2012 August (after facing a rude and unprofessional behaviour from PVS Ford, Calicut). By god’s grace, I took the 3 yr warranty at the time of purchase, because this vehicle had to go undergo major repair work after covering every 3000 Km. Till date the fuel injector (integral part of the Engine) has been damaged and replaced 3 times (a total of 4 injectors) costing around Rs. 64, 000 (Fortunately, this time it’s...

On 15th July’ 2013 I had booked Ford Ecosport Trend Model (Diesel Variant, Chill Metallic Color) at Riddhi Ford, Mathura Road, New Delhi and I was promised by number of sales people of Riddhi Ford – Rohtas, Amit Ahuja & Nitin, that I’ll definitely get the delivery within 3 months, i.e. maximum by 15th Oct’ 2013. I had mentioned to them that I need the car to be used in upcoming family functions starting 25th Oct which was...

Reminder Letter No. 02 I Mr. Rajesh D. Bansal, Residing at Hermes Heritage Soc., Fase -2, Flat No. 2&3, Shastrinagar, Yerwada, Pune.6, I have purchase 1.4 Figo Diesel Titanium-ICA Car Engine No. DU79424 Dt.29.03.2013, from your authorize Showroom Talera Automobile, Yerwada . When I buy this car that time Mr. Nitesh told me that Average of car is 22 per kilometer of said car. But when I am start to using said car, Average is very low...

I booked a ecosport 1.5(P) titanium on 16.06.2013 before launching of the product in red colour.But sorry to say that as on date i have not receive my car.I have contacted several times over mail and your helpline number, but all my efforts in vein. Overall its price has also gone up. Dealer also insisting for isnsurance, spare parts, kits, and extra year warrany.thease all damage ford picture. I once again request Mr MD to look all these...

I have given my car(FORD FIESTA) to FORD service center (Sembakkam-Chennai branch) for a minor repair on 03rd Oct 2013.The job was only to paint one panel.They committed (Mr.Balaji) to give my car on 8th October but even now i have not received my car.Whenever i call they tell their own excuse.Finally Mr Balaji informed to give the car on Friday(11th Oct)and myself planned for a family trip to Kerala and booked some hotels.Since i did not...

Dear Sir,

I Mandar A.Kulkarni [Add: 1/15, Anand Milan Soc.Anand Nagar, P.D.Road, Near C.M.S.School, Dombivli (W.)] hereby inform you that I purchased a Ford Fiesta (2008 model) No.MH-06-AS-1145.for Rs.4 lacks from Thane (Majiwada) showroom on 25th Jan.2013.
This is to inform you that I unfortunately met with the fire accident to my car on the above given residence on 19th March 2013 at late mid night 3.00 a.m.in which...

I recd a call from Ford Ganges tangra workshop, kolkata, that, there is a manufacturing defect, and all cars are called by the company, to rectify it. The pickup and delivery shall be provided. I believed it as it was an official call, by the manager, and he called me for 3 days. Last, i gave the car- WB 06 H- 5682, in the name of ISHA DISTRIBUTION HOUSE PVT LTD. on 05-10-13, at about 10 am to the workshop driver- Roshan, to be delivered...

Week of 19 Sep 2013 I went to service outlet (Talera Ford, Wagholi, Pune) with a complaint of steering wheel vibrating when I apply brakes. I was told front brake disk (front pair) wore out and surprisingly those were changed 3 months ago and less than 5000 kms after the change.
VIN / Chasis No: MAJBXXMRTB7K49236 Engine No: 7K49236
Manufacturing Year : 2007 Model : Fiesta - Diesel

The part is under warranty i.e...

I had booked the Ford Ecosport Automatic mars Red colour 3 months back at CaculoFord Verna Goa.The dealer told they will deliver the car in 2 months but now already 3 months passed and now they are saying the delivery will be tentative past March 2014.I wrote to the MD through email [protected]@ford.com and [protected]@ford.com and to kumar N in chennai but to no avail these people seem least bothered even the MD...no solution. My number for mars...

Dear Sir,

I Mohd Sajid ([protected]) have taken ford fiesta from begumpet show room last one year back my complaint is when i went for service at bowenpally service center for second service.No one given proper response in first service i have replace back glass that also not fit properly i have shown several times & speak with concern manager about my issue but no result
i have received call from [protected]...

Dear Sir/Madam, I would like to report fraud against ford India and their subsidiary Elite ford bengaluru, marathahalli showroom. I had booked a ford ecosport 1.5 (ambient)- petrol vehicle on 27th June 2013. Howevere due to some circumstances I had to cancel the booking. The booking amount was 50000 INR and I was supposed to get 47000 INR back . I have made the cancellation on 10th of september and its almost two weeks now but i havent...

Dear Sir I had booked a Ford Ecosport (1.0 Ecoboost Titanium (o) from a ford authorized dealer in, Thane , Maharashtra on 17-February-2013. Initially they have informed me that they will be delivering the car to me by 15th –Aug-2013. But a week before the earlier confirmed date they informed me that there is a delay and now they will deliver it by 15-Sep-2013. I have escalated the issue to Ford India and soon the dealer provided me...

I am a Ford Figo Owner ( RJ-14-CM-6220) registered in the name of Virendra Choudhary. I have been using the vehicle from almost 2.5 years now, recently my car went for service wherein i had complain the service centre ( K.S. Cars Ltd) for noise into Car while turning the stearing to either of the side and also a loud voice into car on a rough rod. I had been charged for Rs. 2500(APPROX) saying a the stearing rod had been changed wherein i...