[Resolved] Freecharge.in — No refund for failed recharge | |||
On Feb-01-2011 around 00:00 hours I tried to charge up my mobile twice but they failed. Now the starange thing is I've got the refund for the later one (Invoice No. : 693889) & for the Invoice No. : 693757, they are saying, bank may take some days! For both the transactions, I used SBI netbanking, so the question is as they have alredy refunded the money for the second transaction, why are they taking so much of time for the first one? Avoid freecharge.in, they are giving these coupons to attract customers, their service is real bad. They never recieve calls at : Help line no #[protected]Monday to Saturday, 10 a.m. to 6 p.m.) Hope they know today, Feb 04 is not Sunday! Use rechargeitnow.com, I've never faced this kind of nonsense over there. Invoice No. : 693757 Mobile : 9370****** Amount : Rs 599/- Date & Time : Feb[protected]:05:21 Status : Ordered Last Updated : Feb[protected]:08:41 Invoice No. : 693889 Mobile : 9370****** Amount : Rs 200/- Date & Time : Feb[protected]:29:34 Status : Payment Refunded Last Updated : Feb[protected]:33:16 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Order Number: 1311913Order Received: Mar 16, 2011
Total Amount : INR (Indian Rupees) 110.00
Mobile No=+91-[protected]
Circle=Bihar
please care my appliction
Email Id=[protected]@gmail.com
please infromation my Mobile No=[protected] have recharged my mobile [protected] on 16th2011 March 2011. Transaction has been done of Rs110 from SBI net banking. Transaction is failed due to some reason. My transaction amount is not credited again to my account...
Total Amount : INR (Indian Rupees) 110.00
Mobile No=+91-[protected]
Circle=Bihar
please care my appliction
Email Id=[protected]@gmail.com
please infromation my Mobile No=[protected] have recharged my mobile [protected] on 16th2011 March 2011. Transaction has been done of Rs110 from SBI net banking. Transaction is failed due to some reason. My transaction amount is not credited again to my account...
ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 1311913 Order Received: Mar 16, 2011
Total Amount : INR (Indian Rupees) 110.00
State Bank of India Account Holder : ashraf khan
Billing Address : (As entered by the Customer)
Ashraf khan, E137/7, 2nd Floor, Shaheen Bagh, Jamia Nager, Okhla, New Del
Delhi New Delhi
110025 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 115.69.135.250
Recharge Mobile NO=[protected], Circle Name Bihar(AirTel)
Merchant Site URL : www.freecharge.in
Order Number: 1311913 Order Received: Mar 16, 2011
Total Amount : INR (Indian Rupees) 110.00
State Bank of India Account Holder : ashraf khan
Billing Address : (As entered by the Customer)
Ashraf khan, E137/7, 2nd Floor, Shaheen Bagh, Jamia Nager, Okhla, New Del
Delhi New Delhi
110025 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 115.69.135.250
Recharge Mobile NO=[protected], Circle Name Bihar(AirTel)
AMOUNT DEBITED FROM SBI ACCOUNT, TRANSACTION FAILED
This is Lakshmi Lavanya, My transaction details are mentioned below. Kindly revert back to me with solution as soon as possible.
ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 3014149
Order Received: Jun 10, 2011
Total Amount : INR (Indian Rupees) 160.00
State Bank of India Account Holder : Lakshmi Lavanya
My email id is [protected]@gmail.com
This is Lakshmi Lavanya, My transaction details are mentioned below. Kindly revert back to me with solution as soon as possible.
ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 3014149
Order Received: Jun 10, 2011
Total Amount : INR (Indian Rupees) 160.00
State Bank of India Account Holder : Lakshmi Lavanya
My email id is [protected]@gmail.com
Wrong Recharge done from my account
Dear Sir/Madam From free charge Apps i Recharge a Airtel dish tv amount 1440 but unfortunately i entered a wrong Customer Id [protected] but actual my customer ID id [protected]. please refund my amount Hi team,
While recharging my mobile the transaction was failed but the amount was deducted from the Bank. I got a message from Freecharge that the amount will be refund. Till now i dint get any message regarding refund of my transaction failed.
My transaction are as follows,
175 rs - order ID: FCVW[protected]
175 rs - order ID: FCVW[protected]
twice was failed.
when i will get my money back.
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While recharging my mobile the transaction was failed but the amount was deducted from the Bank. I got a message from Freecharge that the amount will be refund. Till now i dint get any message regarding refund of my transaction failed.
My transaction are as follows,
175 rs - order ID: FCVW[protected]
175 rs - order ID: FCVW[protected]
twice was failed.
when i will get my money back.
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I have mailed our payment gateway for your refund. I have also marked you in that.
Rest be assured you will get the refund. From our end refund is processed on 04th feb. It takes 3-9 working days for the refund to reflect in your account.