[Resolved]  Hathway — Set Top Box not working. No response from HATHWAY

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upoupoupo

hathway cable and datacom pvt. ltd. — yet internet service not provided and i want my money back as soon as possible

from 15 days ineternet has connected but it was not working properly and i have made complaints but yet no response is there so i want my money refunded which i had paid otherwise i will complaint to the police station.

Friends
Do not purchase Hathway's STB until you make sure that the "STRENGH and QUALITY" of the signals recieved from your cable provider is adequate. Although we can watch TV without the help of STB fairly well, we can see nothing but broken and shaking images through STB if we dont have, what they call "STRONG and GOOD QUALITY" signals from the cable provider, whatever they might mean by it.
I feel grossly cheated as when I put forth my grevience to Hathway people they say that it is your cable providers fault and when i talk to the cable provider he says that the fault lies with Hathway. Piller to post.
If you are hell-bent on installing a Hathway STB, bring their mechanic along with the STB to your place and pay him only when you are fully satisfied by its performence.
The next best alternative is DTH. Expensive but it works. Surely not frustrating as Hathway's STB.

i want your's attention to my problem as soon as possible otherwise see what i can do

One of the WORST SERVICE PROVIDERS. Not bothered about customer satisfaction. Service is very poor. No response.

Hathway — to disconnect internet connection

my name is p.sandeep i am a hathway costemar i paid 800 hun advanse per last month .But this month i want to remove internet connection from my perssional problems.so tak action immedtly my customer code is 433789.

your serves is good but speedis very slow

Hathway — please disconnect

Sir,
I have shifted my place. i don't want connection. so, please disconnect your internet service. my account no.344298. reply please.

Dear Mgmt,

My self Sunny Tailor and my login id is sunny83.I am your customer since December 2008 and just 3 months back I have renewed my account with your company but from last 3 months the level of connectivity is below the acceptable level. There were 7 Complained logged in January, 3 in February and already 7 complain logged in the recent days of March. After complains to your respective helpdesk I am not getting the permanent solution of my problem so At last I have no other option except Quit my account with your company. While renewal of my account the concern person has clearly committed that we will not charge any additional bugs in case of intermeade termination of Account but At the time of discontinuation request to your center I have get an feedback that company is not liable to pay a single bugs in post paid connection. So its needless to say there is no customer in this market who will scarifies his 10 pending months against 3 months of actual usage. My concern is only that Either you can provide me hassle free service or give me my remaining amount back without any additional deduction.Dont you think someone has to take appropiate action agains them and teach them appropiate lesson.The working staff of Hathway are so careless against handling customers' complains. Its needless to remind them company is liable to provide appropiate level of satisfaction agains the compensation charged by them well in advance.

Looking for a positive feedback.

Regards,
Sunny Tailor.
[protected]

Very worst connection. I paid 1500rs...its all waste.
I waste my money by phone every time, i dnt get connection.
Colly they said we will send one person soon. But stil he is coming...coming...coming...may be he went to island like tht...stupid hathway..Its all my fault..

If there any option for strongly disagree..i will choose tht...

customar id:412887
near p.r.r law collage
remove my internet service

my name is srinivasarao i am a hathway costemar i paid 1130/- . this month i want to remove internet connection from my perssional problems.so take action immedtly my customer code is 412887.

i am a hathway stb user frm past 8 months bt hathway people r nt updating new channels like gcv khushi tv and many more entertainment channels r being missed by us so please update gcv and khushi tv as gcv is a comedy channel we can get fun of it pls update it as soon as possible

signal setup users cofigurations details

Hathway — trasfer of connection

we are shifting from one flat to another flat on the same floor so we need to transfer the connection
so please send your executive to our place as early as possible

DETAILS:
51, Raj Raten palace-1, shankar lane,
kandivali(W), mumbai-67

waiting for your reply


Thankyou.

Hathway sucks...
Not even a single sports channel is being transmitted in Hyderabad. They are giving start cricket illegaly in the event of T20 world cup. We are missing all the sporting action... Its monopoly in HYD, no other option for people.

I think its better if you could mail your concern to dishtv customer care for fast action on your complaint.

Just mail on [protected]@dishtv.in with your complete details like VC No, address and contact number.

humax — my box is not working

my digital cable box is not working frm last one month sound is not working, and now picture is not working, i stay at hyderabad my address is 1-8-607/5b, achainagar, baghilingampally, hyderabad 500044, and myt phone is[protected], 27663380, pls kindly try to slove my problem, i dont got any service phone no

SETUP BOX — its not working

we had purchase dish tv since last year.After that there is no responce from the side of dish tv dealar . Now we suffering from the weak signal or now it not working at all.they are not coming to repaire it.

I also have similar problem and I have already approached TRAI, you may also address your complaint to

Principal Advisor (B& CS)
Telecom Regulatory Authority of India
Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg, New Delhi-110 002
Tel. No.[protected] Fax No.[protected]
E-mail : [protected]@yahoo.co.in