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[Resolved]  Hathway — CustomerCare [protected] unreachable under all circumstances

The above number is the only life-line for a customer to get in touch with hathway. They have stopped their service to me since 12th Jan 2008. Inspite of paying in advance. My customer code is 168768. They have not sent a sales executive to collect the renewal amount.
THE WORST PROBLEM IS THAT I CANNOT GET THRU THE ONLY CUSTOMER CARE NUMBER - [protected], NO MATTER WHATEVER TIME OF THE DAY.

Please advice as to what action can be taken against this company.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

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Respected Sir/Madam,

My name is Vipin Arora S/o Sh. Om Parkash Arora, R/o 30 /11 Ashok Nagar, Near Ramleela Ground, P.O. Tilak Nagar, New Delhi-110018. I have my own Cyber Cafe at 40A/1 Shop No. 1 Ashok Nagar, Near 59 block House Tax Office, P.O. Tilak Nagar, New Delhi-110018. I have an internet connection by Hathway (Pawan Cable Ajay Enclave, Ashok Nagar, Near Aggarwal Sweet Corner). My user id is gaurav_shivi. They have very very worsed service. I am not satisfied with them. I already complaints in customer care no. 64085777 several times but in vain. I have complain to be again to Mr. Pankaj. He is the Technical Engineer in Hathway (West Zone). They lies to me to satisfy with there service. They lies again and get a check from me on friday. My account is in United Bank of India Fateh Nagar Branch, 5, Gopal Nagar, Fateh Nagar, New Delhi-110018. Check no. is 107213 A/c No. 79308 amount 4, 380/-. I wants to return my money back as regard in there poor, very poor service. They are unable to solve my problum permanently. They created many problums again and again. I wants to disconnected my connection permanently or i don't take this connection in my whole life. Please help me to return my money back to me. I will be very thankful to you.

Thanking you


Vipin Arora
Mob. [protected]
me too i want to change my internet plan i called to this number from my mobile but no one is answering 01-01-09 .hathway is worest service and executive is scolding me alot ... i never leave this person chakiri... how begged me to keep the service.. for the broadband
reards
amareswari
Hello guys...

I stay at kukatpally, Hyderabad and I am also the once in suffered from hathway. I have taken unlimited of 450 plan, they have promised me the speed of 256 kbps. I not even getting speed of 20 kbps.

customer care no. 64085777 is the worst of all the services...
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    I want to submit Complaint Positive Review Neutral Comment
    code
    Hathway
    Customer Care Service
    Customer satisfaction rating
    29%
    Complaints
    5725
    Pending
    0
    Resolved
    1549
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View Full Information
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