[Resolved] Hathway — Download Usage Charges | |
This is more of a Question rather than a Complaint. This is with regards to Download Usage Charges that different Internet Service Providers in India. We can not understand that why everyone gets charged for Downloading in India whereas everywhere around the world there is just the monthly subscription fee. There is nothing like Limited or Unlimited in other countries. Whereas here a company like Hathway charges Rs. 2000/- at 256 Kbps per month for Unlimited usage. Here, they dont even give the 50 % of the speed promised. On the other hand if we go for Airtel they charge Rs. 1000 at 256 Kbps per month for Unlimited usage. Since, they say the speed is UPTO we cannot even do much about it. But still right from all the service providers like MTNL, Hathway, Airtel, Sify they charge 90 paise to 1 rupee for 1 MB where speed is not a matter of concern. Has the Information Technology Act or the Government provided a specific Slot to these service providers like Wavelengths provided to Mobile Service Providers? Is there a Law defining all these matters or ISP providers will keep charging whatever they and exploit the consumers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
even i m geting 100kbps when they are charging for 256kbps.
Hathway internet is worst inteternet service priovider in india.They Sales man Fools to the Customer providing by internet connection. I Had Get Internet connection of 512 kbps speed which was Under Unlimited Plan & now am I Getting Connection of 100Kbps i spoke to CustumerCare They Said thay they had Decrease My Speen Connection Because Of OverLimit Downlaad Is Is Upto 5 to 10 Gb but while getting Connection the sales person don't tell the whole plan o[censored]nlimited & Even in cable Add they show Many Plan for their Connection.but this is all fraud what they shows in Tv Cable Connection.Even the Customer Care & Nodal Officer like Mahesh Gupta is Also Oppless and Lazy they also don't Give proper Answer Each & Ever Time they Keep The Phone Line In Hold by Answer machine which fell irrigated by holdine Line For a Minute & Hours.
So Pls be Aware of This Internet Service provide
So Pls be Aware of This Internet Service provide
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MTNL Triband — Exploitation of consumer by not providing the speed for what they are charging
Hello Sir/Ma'amMy name is tanveer Khalid and I am a resident o Zakir Nagar Okhla. I have subscribed to Mtnl triband service of 512 kbps speed for a monthly charge of Rs.999.But it's been about two months that i am facing a slow speed problem when i chwck the speed of my connection through their site it shows only 256kbps.I have been regularly complaining about this to the department but no action has been they just call me up and say " someone will go to your house will see what the problem is "
But No one has ever come to my house to see the problem.
the plan also says that the download speed will also go upto 512kbps but it has never reached beyond 30kbps
I want you take a an action quickly
thank you