Hathway Complaints & Reviews

dear sir i have 512kbps unlimited plain and i have already paid for six month. and now after 2 month they have send me SMS that your a/c has crossed 85% of fair usage limit. now that's my complain that they not told me about this thing and when i contact them they not giving me proper answer regarding this.

(Download Limit [protected] this is showing in plan why checking online for six month.
please help me about...

hi,
with refference to my hath way set top box
Model.no.c7000N[protected]
Nds.[protected]
card no.[protected]

my problem
very frequently the set top box is loosing the signal, cable connections are fine, but hathway box is not receiving signal, and more over your hathway help desk n phone no. there wouldn't be any people to take the call, i wanted to know what is the problem with...

Hi,
I am a Hathway customer and have been using their services from past 2+yrs. Since past 4 month, after upgrading to a plan I have been facing regular disconnectivity issues which has caused me big financial losses.
I've already reported my concerns to the nodal officer and the appelate in the company. As of now, and no one has responded with an answer.
I would like to know what help can I get from this portal.br...

I Chirag Patel user of Hathway Broadband connection.I have a subscription with the Name of My Mother RITABEN M. PATEL . Paid fees in Oct-2009 with Unlimited COMBO Plan.

My User Id is :- ritabenmpatel

From Last One month(September) I am Having a "NO CONNECTIVITY" issue and Service are not available.In the month Of September I had APPORX 5 or 6 times Complain for the same Problem but still there...

"384kbps Unlimited" used to mean, when it was introduced 3 or 4 months back, "384kbps till 15GB; then 256kbps". This month, it has been redefined as "384kbps till 8GB; then 128kbps"!

In neither case will anyone at Hathway tell you of these constraints; I wasted hours on calls & digging through their website. And don't even think of being told of these when you are buying or renewing the...

I am user of Hathway Broadband connection. Paid annual fees in Jan 2010. When ever I am trying to use net connection I always find there is a coonectivity issue and services are not available. When tried to lodge the complaint on Saturday they have told me they have Sat - Sun weekly off and can not do anything. They even told me very rudley that I can go to any higher ups and do the complaints. I was having teleconference with customer and...

HATHWAY CABLES & DATACOM LTD. ,ASIAN ADVERTISERS,PLOT NO. 102, 2ND FLOOR M V ROAD,MAROL,ANDHERI(EAST) is the namwe ofr the company which provides unternet services .i have subscribed to ths for 1mbps speed plan for 890 and paid the amount by cheque but they didnt provide e the plan i paid but gave me a pklan of rs 680 with speed of 512mbps.when i contacted them again and again at there mira road office,near to me and from where i subscruibed,told...

Hello


This is Ramesh from Chennai. I am HathWay Broadband Subscriber.

I am getting the lot issues after getting the HathWay Set Top Box Connection.

Your service is very poor in Borivali. I am faced lot issues.

My settop box connection is disconnect Since payment has been made last week, But still i am not getting the connectivity. Every weekend i am facing the same issues...

THE HATHWAY SET TOP BOX CONNECTED WITH TV GIVES LOT OF PROBLEMS IN TELECASTING THE FREE AND PAID CHANNELS. THE CONNECTION TAKEN THROUGH THEIR AUTHORIZED CONNECTOR
M/s. PRIME CABLE OPERATIORS, SECTOR-9, RK. PURAM NEW DELHI-110 022 ATTENDS COMPLAINTS AT HIS OWN WILL AND WISH. WE ARE UNABLE TO WATCH TV FOR QUITE A LONG TIME. . MAJARITY OF TIME WE OBSERVE NO SIGNAL. WE ARE UNABLE TO UNDERSTAND THEIR ATTITUDE FOR ATTENDING THE COMPLAINTS...

Hi,

It's more than a week I applied for the broadband plan. I have already paid all the money on 17th sep. IT was promised to me that I will get the connection maximum by 21st or 22nd. Last 4days I was trying to contact the guy who came to my place (Ravi) to collect the money but he was not picking up the call at all, we also left 3 messages on his cell but still no response. I tried contacting people in Kothrud office...

please help me out, i am getting very low download speed even upto 0.1KB/sec to 5KB/sec some time its totally don' t show
the speed what's the problem i don't please try to solve the speed mismatch problem . when i was taking the connection it
was told to me i will get minimum download speed of 40KB/sec. But as the result the download speed is fluctating even in
range of 0.1KB/sec to 0.5KB/sec.
br...

Hello,

My customer Id is - 466860
Location - Cheddanagar,Chembur Mumbai

My Broadband is not working from last 7 working days.I have registered complain uncountable times.Everytime I register my complain I get the standard answer our engineer will contact you soon.
Please let me know is there any shortage of support staff in my area & the person is coming out of the state that he can not even...

Respected Sir/Madam,
I am a cable TV subscriber of Aurangabad city. I am not getting the signal of Ten Sports channel for past several days.My cable signal provider says that the channel will resume in several months.
So from behalf of Aurangabad Cable vievers ,I hereby request you yo plese make a note of it and take appropriate measures/actions to make sure that the broadcasting of Ten Sports will resume...

I m Saurabh Kadam, resident of Aurangabad(Mah) & presently not recieving Tensports or Zee sports.
wish you would look into this....
pers.email. ([protected]@gmail.com)...

I am having cable connection from Hathway Bhawani Cabletel & Datacom Ltd, 5th Floor, Sanjona Complex, Hemu Kalani Marg, Next to Wasan Ford, Sindhi Society, Chembur, Mumbai-400071

And my residence, 60/A, First Floor, Collector Colony, Chembur, Mumbai-400074

And my enrollment No with them is[protected].

I lodged a complaint with them August 30, 2010 that the Set top Box is not functioning. However...

I had used hathway for 1 month and found the performance of internet is very poor. So i terminated the connection on 29th March 2010. I submitted my modem on the same day and asked for the refund of deposit money Rs 1000. Person from hathway told me that you will receive a cheque within a month and if it got delayed they will give interest on the money as late refund.

It's been 6 months i've tried to get the money...

I am pranshu Mishra, using hathway broad band service with account id 661338 in himalaya society ,shiv teerth nagar kothrud. I have been just feed up from the point i took hathway Broadband service ,It all started when i took the connection for 384kbps unlimited from sales executive nagesh [protected] who promised alot but gave nothing told me that we have 7 day commitment of provisioning the connection but even after 4 days my form was not...

I am pasting the complete E-mail that I received from this bugger [protected]@hathway.com for awareness-sake so that nobody falls in trap of such trying out such fraudulent and criminal ideas to growing big.

Please do not fall prey to such things. Nobody on earth would want to give you money just for free/using internet for your own purposes/just because you are still alive on earth. In this case below, they changed their...

dear all,
up to now i used more internet connestions , but hathway connection is not bad from that all, even though there service is very poor , they will give some response , but if we go for bsnl, the technical person itself tare tthe wires for the money , so i am satisfied with the hathway internet...

i'm using hathway internet from last 4-5 years,service is really poor
if problem arieses then it will take 1month to solve it.and in this period every day you have to call them and waste your 300-400rs on mobile bill

this is problem with every hathway user,from last 5 years they are saying tollfree no will be available in few months but yet it's not available like other isps.

from last 2 weeks...