Hathway Complaints & Reviews

Sir,

I have purchased a Hathway Set Box for more than 2 years till Date i was not able to watch the any programme continously and for the 4 month the SS music programme has been deleted and adding to this for the last 1 and half the entre hathway programmes i am unable to see when i asked the cable operator he told that there are under going maintenance does it take so much of time and also give us the hathway mobile which...

I am getting problem in internet since 1 month. The net is not working or very very slow in the evening. Since last 6 days it is not working properly in the morning also. I have called Customer care several times. Following are the details of complain number and person to whom I have talked:
5102587: Satya
5184776: Prakash
5223039: Priyanka and Aditya
5231875: vishal
Previous to this complain number I have...

I have taken a broadband connection from hathway in Feb 2010, a unlimited 300kbps plan for which i have paid a yearly amount of Rs. 4200 (it is a 12+2 month offer). Later due to personel reasons, i had to shift ,my house for which i paid Rs. 1000 to Hathway as shifting charges in Aug 2010. The connection did not come up as i have been told by them that their service is not available in that region. (distance to new house and the old house...

I had made an online payment of Rs.689 for a/c no. 533884 on 27th Dec 2010 through Citibank for the bill which was due on 2nd Jan 2011.

The payment details confirmed by the bank are as follows –
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Dear Ms. Ramchandran,
This...

Hathway Internet Services is one of the poorest in terms of Internet Service and Customer service as well.
I have had Internet service installed from Hathway for 3 months on a Trial basis. The Service was intermittent at all times.
Consequently, I asked Hathway for termination of the service after the Trial period of three months. Hathway has not refunded my deposit amount of Rs 600.00. I have made several phone calls and also...

I am using Hathway Broadband Internet Service from past 10 months and never such time went when this company never disappointed me. Firstly during subscription the Hathway person came and put in front of me several plans and suggested me a 4gb limit plan. When I asked will just the net-surfing count in the limit section, he told me no. Only the things which you will download to your pc, for eg:-movies, songs etc will count in 4gb limit section...

I have digi box of Hathway. The digi box was not working hence I spoke to my cable providers & asked them to send some one to check this. A service engineer by name Achutan came home & said that the Digi box needs to be serviced. He took the box & got it back within 2 hrs after repairing the same. He asked me to pay 150/- as service charge which I promptly paid. I asked for a receipt for the charge. He confirmed that this charge...

Respected Sir,
I am Juhi Roy, a student from ILS Law College, Pune. My hathway broadband internet connection with account number 566975 has not been working since 3rd December,2010. On 6th December, 2010 speaking with the customer care executive I was told that since I have not paid the Bill for the month of December my internet connection has been disconnected. I paid the Bill on the same day later in the evening. The receipt no....

I have received text message regarding my internet bill for account no. 642006(Faraz Ahmed) for Rs.1256.8 . I have already paid all dues in the last month . Please check details of my account and send the correct bill, so that i can pay in time.

Please Note: Bill will be paid after receipt of corrected bill.

Yours Faithfully,
Faraz...

Irresponsible customer care
sir,

The cable TV (settop box) is not receiving signals for more than 2 weeks. Made number of telephone calls to hathway local office ,CV Raman Nagar, Bangalore , to change my settop Box.
( Local customer care agent number: [protected])
Please note that I have paid 6 months rent in advance and want the amount refunded ,in case if settop box is not replaced . Awaiting a suitable...

I am a subscriber for Express way 1024. Earlier I was on 256 and 512 Kbps thinking that upgrading to higher bandwidth plan will be better way to get better browsing experience. It happened the reverse. While on 256, i used to get 15-20 kbps always. I had problems with 512 Kbps, then upgraded to 1 Mbps line. I had severe speed issues with them. Sites like Facebook, CNN, Rediff, Intel won't even load during evenings. Late night and during...

i ahve got a connectivity problem. The speed is very slow compared to the previous month. The mind get frustated due to this. Kindly look in the matter seriously.
A/c no : 684583...

Hello
I am having hathway connection, and I complained for the slow network connection in the customer care number. So some Mr Sanjay called me back from customer service and we started talking. He was asking me a few question about my speed which were answered. After that he started talking like I am his servant. I told him to be polite and then disconnected the line after usinga few slangs. I was shocked.
I tell you, if...

Dear Sir,

I have an account in your SBI Branch Sec-5, Dakshin Puri, Ambedkar Nagar, I had already applied for some LIC policy...i want to need why the monthly amount not deducting form my account.. your SBI person's are very roud...they didnt give any right respone to the suscribers...i dont hav time to go bank again again they thought all person's are unaducated...they dont have maneers how to talk old person and...

I availed the Hathway broadband service for 6 months and then submitted modem and cancellation request to Hathway office. On the same day, the Hathway person told us that you will get your deposit amount Rs. 600 after 45 days. So I approached them after 45 days then they said, your check will be deposited to your account in 3 days after taking my account details. One more time I approached them after 5 days as check still was not deposited....

I am Hathway internet user having an Account No:- 521012 & have subscribed for 3 months unlimited download plan. My internet services are down since 22nd Oct'10 I had lodged a complaint with the customer care department on the same day itself & was given a complaint No 4874286 & Register No 4871505. I have been making regular folllow ups with customer care dept through phone as well as emails till date my internet services...

Hi,
I am Chinna Reddy from Hyderabad.
I am using Hathway broadband connection.
My connection type is 512 KBPS and unlimitted.
When we take 512 KBPS its download speed is more than 50 KBPS.
But my inter net download speed is only 15 KBPS.
Some times i am getting 10 KBPS only.
I called so many times to Hathway internet customer care. i didnt get any response.

So Dear users who...

I would like to launch a serious complaint against Hathway Broadband Internet Services. Recently, In this last week of October, Hathway all of a sudden put a limit on their services without any prior notice whatsoever. It is called Fair Usage Limit. It limits the usage o[censored]nlimited plan customers like me. 256KBps and 512KBps existing unlimited customers all of a sudden got a 5GB and10GB monthly usage limit respectively. After this limit is...

I have a Hathway Internet connection i am staying at Kandiwali,Mumbai.

I have given money to renew my account but they are not doing the same and not catering to my problem and keeping me on hold for hours when i call on their call centers.
MY account no is 631114

I have made the payment online before the Expiry of the term which was supposed to be done before 23/10/10.

I had taken the connection...

Sir,

I have the connection of Blast 384 Kbps Unlimited plan and suddenly they have changed to limited version of 8gb without any prior notice. Would like to file a complain against this plan. Is this a fraudism against the active customers? I think we all have the paper proof evidence when we have taken the connection and we customers should file a case against Hathway Broadband Internet.

Jeet Saikia,
Bangalore.br...