Hathway Complaints & Reviews

On 8th March’10 -- I made a payment to start my Internet connection but they were not successful in doing so because of their personal limitation.

On 15th March’10 they informed me that the amount would be refunded. But it is a 5day process, as a result they would be able to handover the money to me on 22nd March’10

From past 2 days I have been calling them to check the status on refund.
But the...

HI,

I have requested for cancellation of Hathway broad band connection on June15th 2009. Inspite of me requesting several times to customer care they asked me to send a mail and I have done so. I got an autogenerated mail from hathway that I will be contacted with in 24hrs.

As me got to transferred to hyderabad to bangalore. So I moved to new location.

Now Hathway people asking me to pay Rs45000/-...

I am currently having 3 connections of Hathway Digital Cable at my residence in Peddar Road. I requested Hathway to transfer the connections to my new residence at Lower Parel. However, they have flatly refused to do the same even though they have services in the area. The only reason given is that they will cater to a particular building if they get the full building connections in totality. Thus their connections are only transferable if...

Hi,

As a subscriber to Hathway Cable's DTH services in Bangalore for several years, I purchased a set top box on the assurance that the quality of telecast received by me will be much superior to those who do not have a set top box.

Since the past few months, the quality of telecast has been so low that I do not get any telecast on most channels. The few that are displayed are mostly jarring. Innumerable...

The Hathway cable operator in NGV Koramangala(Name: Ravishankar ) today cut our Reliance Big tv wire. We needed cable connection and had asked him to do the connection work. He asked us to do it by ourselves and said that he would collect the charges from us, soon. Yesterday he suddenly came down and started demanding an installation charge of RS 500, against a standard charge of Rs.100.
On questioning him on this issue he simply went...

Hi,

I am using hathway internet services from last 1.5 years, previosuly also they were not providing very good services but atleast they were providing late problem solutions. From last two months they neither providing services nor problem solution. From last five day daily I am complaining, since I am not able to acess their services, but they have no solution for that. Always same reason they giving for problem. From last...

I am a Hathway Broadband customer(customer no. 237827) . I had mailed a request( as per their advice) for shifting my connection to new address within same city- 6 km away from old address where their services are available. And the address is extremely prominent.

I got an auto reply message from their mail id too. Still they first said they had not received my request. After that I have been calling everyday for the relocation...

Inspite of numerous complaints in Dec 2009 and Jan 2010 on cable connection quality to local operator and hathway, hyderbad, no attention was paid to rectify the issue. Different people from cable company came with different reasons everytime... somebody said internal wiring issue..someone commented on not selecting right transponder in setting..somebody comment on TV issue...finally when escalated to high level, they took setup box somewhere...

Hathway Cable is fallen down to in front of Our House Gate and it is touching our Heads when we are moving from the entrance

I have given Complaint to Customer Care at[protected] three times and speak with their representatives (Sripal & Jyothi) explained teh Porblem in Cable laying down But no body is responded Yet...

Hi,

Hathway is not airing any of the Sports channel since last 6 months. Whenever you call the customer care they have this common excuse of Licensing issue being sorted out in Mumbai office.
They charge around 340 Rs per month which is far more than the local cable operator who shows almost all the channels....

I am sending you a mail copy which we wrote to hathway. which is mentioned below.





Dear Sir,

We are account holder of your company. Our user id is " Euphoria" and it is registered on the name of Euphoria Placement Services.

From the begaining of the installation we were facing connectivity problem so we have decided to close the relationship with your...

Dear Sir,

I was a customer of Hathway internet for more than 1.5 yrs in hyderabad with Account no : 348029. I have recently raised a service terminatin request on internet and also called the service desk for the same due to Increase in bill plan by hathway with out my accent or acceptance.

The reason for termination is , a suden increase of my bill payment in which they have increased the charges by 40% with...

My name is Rehana S K. I am a resident of Ankleshwar. My complaint is about the language change in the set top box. The time when I had purchased it languages could be changed for a couple of days. But after sometime the language was permanent of Hindi.I need to know that if there is an option of language then why can't be it changed????
Hathway set box is ridiculous.
please reply to my query....

I want to share a shocking & unforgettable experience with Hathway.

I have subscribed to Hathway 6 months- 8GB plan since last 7 days and I don't found my connection working in 6 out of 7 days. Every morning i have to call local hathway office; just to hear their rude behavior. And last time, when i called local hathway office, I shockingly got BAD words with and straightly said me that "connection will not be...

Hello,

This is to bring to your notice that we here in MUMBAI are not getting Peace TV even though it is free to air channel as well as legal as per channel producers.
Just to elaborate more I'll mention the channel settings as mentioned on its website to which Hathway asks registration No. now from me.I want to know whether folowing details is not enough for hathway to proceed.I have given him peace tv's contact...

This is more of a Question rather than a Complaint. This is with regards to Download Usage Charges that different Internet Service Providers in India. We can not understand that why everyone gets charged for Downloading in India whereas everywhere around the world there is just the monthly subscription fee. There is nothing like Limited or Unlimited in other countries. Whereas here a company like Hathway charges Rs. 2000/- at 256 Kbps per...

Dear sir/madam,
For past month or so we are not getting any signal on ESPN,STAR SPORTS and Star Cricket. As a service provider they should atleast notify the subscriber about their plan of excluding these channels again or how are they going to cutdown the prices of monthly subscription. But the worst fact is they still are forcing the customers to pay the full amount even after not providing these channels. On enquiring about that...

User ID: Minudey

To,
Consumer Forum

Subject: Harassment through Hathway Internet because of daily connection fail problem. No reply from Kalyan office after many complaints to customer care.

Respected Sir,

I have your hathway connection since from last 2 months. I am suffering from daily connection fail problem. My connection not working from 2 months. I complained to your...

complaint


sub : Requested to save from hatway online crime . req.. regar..


iam sathish and today 6.45 AM i recieved a message from hatway company that i won 750 briton founds and i got a mail [protected]@live.co.uk and the mail stored in spam not in inbox ,in that mail they said to provide personal information , and i provided...

Hathway a internet Service Provding Company does not have proper services, It connections fails every now and then....