[Resolved]  Hero Honda — Engine warranty not coverd if i am not used Honda 40+ which sells by Hero Honda

Hello Sir,

I am Ujjwal Das purchased a Hero Honda Hunk Special Edition from Vinline Engineering Pvt Ltd in Kolkata on 1st May, 2009.
My Bike Engine No is KC13EC9GC03483.
My Bike Chassis No is MBLKC13EC9GC03640.

Now when I went to 30th May, 2009 to Vinline authorize service center for first service (613 KM runs).They told me to purchase Honda 40 + engine oil. But I carry ELF MOTO 4 FUEL ECO 10W30 engine oil. Then they serviced it but Service Person written beside of 1st free service page that 40+ not used.

Now When I went to 19th September, 2009 again to Vinline authorize service center for second service (2278 KM runs). Agin they insisted me to purchase Honda 40 + engine oil. But again I carry ELF MOTO 4 FUEL ECO 10W30 engine oil. Then they serviced it but Service Person written beside of 2nd free service page that Warranty of 3 years shall not applied.

My question is that I have to purchase Honda 40+ engine oil for free servicing time. Otherwise My warranty would be removed? I cannot purchase same grade engine oil from outside and then used it to my bike

Please Let me know.

Thanks
Ujjwal Das
+91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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My Bike DL8SAS5219 PURCHASE ON DATE 16.10.2009 FROM OSWAL MOTORS G.T.K. KARNAL ROAD MODEL TOWN DELHI 110009.

SUDDELY MY BIKE SHOCKER AND BRAKE JAMMED. ON DATE 16.02.2010.

NOW MY BIKE IS APEX MOTORS PATPARGANJ NEW DELHI. WORKSHOP DINED THE WARRANTY.

PLS LOOK INTO THE MATTER

THANKS AND REGARDS

OM PRAKASH

[protected]
My Bike DL8SAS5219 PURCHASE ON DATE 16.10.2009 FROM OSWAL MOTORS G.T.K. KARNAL ROAD MODEL TOWN DELHI 110009.

SUDDELY MY BIKE SHOCKER AND BRAKE JAMMED. ON DATE 16.02.2010.

NOW MY BIKE IS APEX MOTORS PATPARGANJ NEW DELHI. WORKSHOP DINED THE WARRANTY.

PLS LOOK INTO THE MATTER

THANKS AND REGARDS

OM PRAKASH

[protected]
My Bike DL8SAS5219 PURCHASE ON DATE 16.10.2009 FROM OSWAL MOTORS G.T.K. KARNAL ROAD MODEL TOWN DELHI 110009.

SUDDELY MY BIKE SHOCKER AND BRAKE JAMMED. ON DATE 16.02.2010.

NOW MY BIKE IS APEX MOTORS PATPARGANJ NEW DELHI. WORKSHOP DINED THE WARRANTY.

PLS LOOK INTO THE MATTER

THANKS AND REGARDS

OM PRAKASH

[protected]

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