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[Resolved]  Hindustan Petroleum / LPG — NON DELIVERY SINCE LAST 3 WEEKS AND MOSTLY NOT RESPONDING TO CALLS AND RUDELY BEHAVING,MAKING FALSE COMMITMENT TO DELIVER

Respected sir,
I had booked for a refilling order almost 23 days back over telephone through central booking 1716 but till date the refilled cylinder has not been supplied.My consumer number is 604565 and the name of our distributor is Titani sales corporation (kolkata).Most of the time when we call they do not receive the call,if by mistake they receive the call they behave very rudely and harsh the consumer and most of the time they falsely commit that the gas cylinder will be delivered within a day or two.Yesterday again i called up them over telephone,the person told me that we are not getting your card most probably deliveryman has taken the card for delivery.Then i told him that 5 days back also you people had given the same answer,so please check that your deliveryman has deliverd it somewhere else i would be compelled to complaint against your agency.He started abusing and saying that this is why we do not receive the calls,whatever u want u do ,we do not bother and he disconnected the phone line.today i m trying to call them,but their telephone no[protected] is out of order.
I m suffering a lot ,coz' last cylinder was delivered to me on 03/01/2008 and now i have to cook me on kerosine stove.
so, i request you to please look in to the matter urgently and arranngement to be made to deliver the gas cylinder as early as possible and action must be taken against the distributor.
Complaint marked as Resolved 2020-08-13 23:58:00
Complaint comments  12 CommentsShare0Tweet0

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Hindustan Petroleum / LPG — inordinate delay in supplying cylinder and not attending phone for days

i have a hp lpg connection from smruti gas, 194 bapuji nagar, sisu bhawan chhak, bhubaneshwar, consumer no.605844.refill booked on 29th july has not been supplied.they have 3 telephone lines but they are never attended.i have complained over phone to senior regional manager lpg region, bbsr, where one boral promised to take action urgently.but iam yet to get the refill .i am a senior citizen and at 75 years it is not possible to visit gas agency.why action is not taken againstthese agents and what is the value of complaining to senior official of hp.
Dear Sir,
I am a Consumer of HP GAS from Pune. I have registered for a 2nd cylinder connection on Jay Gas Agency, Wadgaon Shery Pune-014.on May-2007. Till now i dont got any responce from Jay gas Agency.
I have already complant on your side 5month before but no action taken from your side.
pl. take corrective action or tell me you are not provided 2nd cylinder in writting.
This is for your Kind Reply.


Thanking Yours,

Regards,
Nitin Kombe
Dear Sir
I fully agree with above complaint because i am also a consumer of Jai Gas agency Vadgaon Sheri and facing problem with gas cylinder delivery . Gas refill could not be booked before 21 days after previous gas cylinder delivery and next cylider is delivered after 18 to 25 days so we get the cylinde after 41 to 45 days by that time the existing cylinder gets over and inspit of having 2 cylinders consumer has to suffer for lack of gas . Can HP PUNE do something over this ?


Thank you

Avinash Ravade
Today is13/10/2008 . I had booked for cylinder on 15/09/2008. Rasmirathi Enterpises failed to diliver till today
Respected Sir,

I am belongs to Raisungra, P.S- Salipur, Dist - Cuttack, State - Orissa state before you that from which Distributer we able to take new connection ? We purchase Gas @ high cost by blackmailer without paper . If you help us we will great ful on you .

Thanking you

Sd Mohammad Sayeem
Sir,

I have Hidustan Petrolium Gas connection and my dealer is Vaishno Gas Service, Baraut, Baghpat-U.P. In this is regard i have to mention that I am 60 years old and despite of several request, dealer never supply the LPG cylinder at home. This create a lot of problem to me. The contact no. of dealer is [protected] and delaer never pick the mobile and he does not have any land line phone.

You are requeste to please take necessary action so that dealer supply the gas at my home within stipulated time.

regards,

Shriom Sharma
Mohalla Banj Bhramnan,
Patti Chaudhran, Baraut,
Baghpat-UP
Mobile No.: [protected]
LPG connection No.: 601962
Dealer : Vaishno Gas Agency, Baraut, Baghpat
Dear sir,
my consumer no is 604796 & my supplier bhawani gas services manewada square, manewada, nagpur .
agencies say do not book your gas before 20 days. is it true? what is the exact rule?
Sir,

I have Hidustan Petrolium Gas connection and my dealer is Swastik Gas Service, Panki, Kanpur -U.P. In this is regard i have to mention that I am working lady and despite of several request, dealer never supply the LPG cylinder at home. This create a lot of problem to me. The dealer never respond whenver tried to book for refilling over phone or mobile. The dealer is of froward behaviour.

You are requeste to please take necessary action so that dealer supply the gas at my home within stipulated time.
Sir,

I have Hidustan Petrolium Gas connection and my dealer is Swastik Gas Service, Panki, Kanpur -U.P. In this is regard i have to mention that I am working lady and despite of several request, dealer never supply the LPG cylinder at home. This create a lot of problem to me. The dealer never respond whenver tried to book for refilling over phone or mobile. The dealer is of froward behaviour. My consumer no. 602591 and mobile no. is [protected].

You are requeste to please take necessary action so that dealer supply the gas at my home within stipulated time.

Hindustan Petroleum / LPG — Not delivering of refill gas after one & half month of booking

NON DELIVERY SINCE LAST 6 WEEKS AND MOSTLY NOT RESPONDING TO CALLS AND RUDELY BEHAVING, MAKING FALSE COMMITMENT TO DELIVER
Respected sir,
I had booked for a refilling order almost one & half month back through booking no3803 but till date the refilled cylinder has not been supplied.My consumer number is 625687 and the name of our distributor is Shradhanjali Enterprises, soldier Board, Meerut (U.P) .Most of the time when we call they do not receive the call, if by mistake they receive the call they behave very rudely and harsh the consumer and most of the time they falsely commit that the gas cylinder will be delivered within a day or two. It always happen when ever I book for a refilling the distributor always supplies the refilling after one & a half months of booking & after many reminders he also books the refilling after twenty one days. on an average I receive the refill cylinder once in three months.
Kindly look into the matter.
Thanking you,
Yours
Vivek Sharma
Dear Sir,
I am a Consumer of HP GAS from Buldana.my consumer no is 607467. I have facing problem with gas cylinder delivery . Gas refill could not be booked before 21 days after previous gas cylinder delivery and next cylider is delivered after 50 to 60 days so we get the cylinde after 50 to 65 days by that time the existing cylinder gets over and inspit of having 2 cylinders consumer has to suffer for lack of gas. Our dealer sell cylinder in black with extra money to gas car, Hotel owners.
Thanking Yours,
You are requeste to please take strike action so that dealer supply the gas at my home within stipulated time
Regards,
Jalmsing
[protected]

NON receipt of LPG subsidy amt

Consumer No.614503, Sundara T Shetty Cash Memo No109074 dt 28.3.15 V.M Gas, Thane-400604 Booking No 520368 dt 26.3.15

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