[Resolved]  Hindustan Petroleum LPG — Non delivery of Gas Cylinder in time

HP LPG — NON DELIVERY

NON DELIVERY OF HP LPG,(MAYAPURI)
my customer number is 693840, and i have booked my HP LPG almost 1 mnth back and till date i have not recieved the cylinder.
and moreover the customer care number provided to us proved helpless.as nobody cares to respond that phone.....
i m really feeling disgusted and helpless.
and ots really a shme that a company like HPCL.... which has a worldwide reputation is dealing with the customers like this.
i request to .whomsoever,reading this complaint that take the action.....n get the LPG delivered at our home n moreover provide us with some numbers so that customers can directly contact the company for their grievances.
MRS DEVKI DAHIYA
118-A LIG FLATS
VIKRANT ENCLAVE
MAYAPURI
NEW DELHI

Hindustan Petroleum — Non delivery of LPG cyclinder

I am a consumer of the following HP Gas Agency -
Dealer Name : SAWHNEY GAS AGENCY[protected]
Address : A-51, GALI NO.3, EAST KRISHNA NGR., DELHI-91
Town : DELHI
District : DELHI
State : DELHI
Phone :22501615

I have booked my LPG cylinder thru internet on 4/08/2008 (Booking No. 75071)and again on 9/08/2008 (Booking No. 75754 )

After that I booked on 1716 again for 2 times.

After that I booked to local distibutor (details mentioned above) on his mobile number.

After that I today called helpline no. 22013996.

But till date I have not received my LPG cyclinder.

Please tell me if there is any other option regarding above to get the delivery of my cyclinder. I have now get frustated as I had lodged the sane complaint to the owner of the gas agency and even to Hindustan Petroleum number of times, but it never worked.

Please look into the matter and take necessary action to avoid this happen in future.

Regards,
Dheeraj Gupta

Hpcl — Non Delivery / False Commitments

This is to bring in your notice that Sabharwal Gas Co. SCO 55 1st Floor, Sector 47-C, Chandigarh. Is harassing HPCL customers on regular basis with false commitments,
I am a customer of HPCL through Sabharwal Gas Co. from last One and half years and this is third time when I am being harassed by them, my consumer no is 614713 and I booked
Gas cylinder for refill on 16th Sep. 08 wide booking No.53656, they have committed me to give delivery within 5-7 days but still I am waiting for the delivery. On Monday 22nd Sep. 08
my wife called up for the status of delivery they told her that tomorrow i.e. on 23rd Sep.08 we’ll get the delivery, but by waiting whole day (she stucked at home by canceling her programme)
still we didn`t get the delivery, again she called up in the morning on 24th Sep 08 they told us that definately by today itself we`ll get the delivery but result was the same,
I visited their office in morning on 25th Sep. 08 now again the committed to deliver the cylinder in another 1-2 hrs, but when we waited till afternoon and gave them a call and inquired about
the cylinder they told us that today we didn`t send supply to our locality again "false commitment" cause my wife personally saw a rickshaw "Rehri" of Sabharwal Gas Co. roaming in our society,
then again I visited their office on 26th sep. 08 and enquired about the delivery they told me that computer is not printing our slip that why they didn’t give us the delivery, When I objected related to their false commitments since 22nd Sep. 08 they said "JO KARNA HAI KARLO JAB COMPUTER THIK HOGA BHEJ DENGE", and whole day past we yet to get the cylinder, This is our right to get the delivery on time or as per commitment and they treat us like that we are beggers.
I come to know that this particular gas co. sell cylinders in BLACK to hoteliers and innocent consumers like us has to suffer due to their greed,
Now I want you to look into this matter and take appropriate action in this regard, otherwise I have to take help form media in this regard so that sabharwal gas co. never harass any other consumers in future.

Hindustan Petroleum — Non delivery of LPG gas

Dear sir,

I had booked for refill of LPG gas on 03 Feb 2009 in Poonam Enterprises, Raj market near Jagdeo path, Raja Bazzar, Patna and my waiting list was 09.My consumer number is -600848.But till to date gas is not delivered at my home.On enquiry they promise to deliver in two days but they have not done so as yet.I am fed up with thier callous attitude.
I request HPCL authorities to take stern action against the dealer so that other people like me should not suffer in future.

Hindustan Petroleum — HP gasLPG cylinder leakage

Dear Sir,
HP gas customer no 621899, dealer code 961250, cylinder no 34598.
I have HP gas connection from navneet gas agency from Gandhidham, Kutch.
I found gas is leaking slowly from one of my gas cyinder. Immediately I had called Navneet gas agency.
But did not get proper respone so I went with gas cylinder there in the agency & told about gas leakage. Then weight found 6kg gas loss resulted 200RS chargeg for replace, i was agree the same but i was told for Amount memo he was not agree to give amount memo.so i was not replacing gas cylinder, he gave me some idea, he told me that my leakage cylinder submit with cylinder no & customer id compaint and i was new cylider issue to you i agree it, I was fill 325 RS, navneet gas agency memer told me when leakage cylinder replace form hp company i will replace it.

1. Kindly suggest me, hp company replace it this new?
2. IF no kindly give me rupees recovery suggetion.

Hindustan petroleum. — non delivery of gas cylinder in time

Consumer Name: Madhu Laxmichand Lalji. phone;[protected]/[protected]
Consumer No: 607334.
Dealer: Rajrajan agency
Place: Pondicherry

Dear Madam,
I am suppose to book gas on 7-5-09 . My cylinder got empty on 19-5-09 .My booking no. 31415 dated 19-5-09.
At the time of booking Clark told me that delivery will be given within 4 days.
After completion of 9 days I reminded them to give delivery they told tomorrow it will be delivered.but to my surprise the delivery was not effected up to today 2-6-09. Like every time we have to dial and dial so many times then they give the delivery.
Today is 1-6-09 I again reminded for the delivery they told as usual we shall deliver you tomorrow.but they have not delivered till now at 4p.m
If your restriction is for 21 days after you get or gas delivered you can not book the gas will be of any sense?
because they do not give timely delivery.
I think I should change the dealer kindly let me give permission to change the dealer from Rajrajan to any other dealer please. for hassle free booking and reminding several time.
Kindly look in to the matter urgently.
thanking you in anticipation.
Madhu Lalji

Non delivery of gas after booking
To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.

Sir,
I am a consumer of HP GAS, My consumer No. is 604983, our Area Dealer is ABM HP GAS SERVICE, 100 T. N. Mukherjee Road, MAKHALA- Hooghly ph.[protected] . I have booked gas on 31/08/2009, and booking number was given to me is 6593 and he has assured me that the delivere of gas shall be done within 21 days maximum. Unfortunatuly till today they have not delivered gas to me. When I ask them, they always told i need to contact delivery man Mr. Pradeep da ( [protected]) i have contacted Mr. Pradeep he is taking plea that he is not knowing my address which can not be acceptable to any of local people since our bulding is very popular in the localety. i personely feel Mr. Pradeep is avoiding to deliver said cyelender for reason best known to him or agency people. since my all communication over phone seems to be known each other.

i wanted to book my complaint in this regard hence i ask about my complaint no.they did not give me my complaint no.and said i book your complaint do not worry your gas cylinder receive u tommarow but said tomorrow has not come yet.
I feel this kind of behaviour of your agent or delivery man give bad remark to your esteemed organisation. you need to take immediate action otherwise i have no option to take necessary steps against said agency(ABM HP GAS SERVICE), delivery man and others as advise.

Sir, please take some remedial action at your end urgently.and let me know accordingly

Thanking you.

Yours sincerly,
Sugandh Maheshwari
Cell: [protected]
[protected]

Hindustan Petroleum LPG — not rec. filled cyll. last one month

DEAR SIR, I M NASEEM AKHTAR R/O BILRAM GATE KASGANJ THAT'S MY SECOND REQ. APPLICATION.
MY AGENCY NAME KASGANJ GAS AGENCY I BOOKING FOR A RIFFIL ON DATE 29. 11. 2009 BUT TIL DATE 20. 12. 2009 . I HAVE A SINGAL CYLL. IT IS VERY DIFFICULT TO COOCK IN SUCH CHILLY WEATHER WITH OT GAS. I HOPE THAT APPROMIATE ACTION WILL BE TAKE AGAIN THEIR COMPLAINT NASIM AKHTAR CONSUMER NO ... 648228
MOB. NO. ;[protected]

I am a consumer of following HP gas agency :
CITY GAS SERVICES
15, PRAKASH PLAZA (OPP. BAJORIA HOSPITAL )
CIVIL LINES SAHARANPUR (UP)
It is very difficult to book the gas as they never attend the phone (no.2715010and 2715460) .If I book it after many trials, they never send the delivery.The reason I found that gas was not booked .It means without physicY GAS SERVICES
15, PRAKASH PLAZA (OPP. BAJORIA HOSPITAL )
CIVIL LINES SAHARANPUR (UP)
It is very difficult to book the gas as they never attend the phone (no.2715010and 2715460) .If I book it after many trials, they never send the delivery.The reason I found that gas was not booked .It means without physically presence I can't get it booked . You can have an idea of the condition as I could receive 4 times cylinder in the year 2008 and 3 times cylinder in the year 2009.
I am very frustrated. Please help me and tell me the easy and confirm way of booking my gas.
My phone no. [protected]
address :North krishna nagar, near SBI chilkana road saharanpur.

Hindustan Petroleum — Delivery Gas Cylinder

Dear Sir,

I Jaiprakash gupta Gas connection No.613489 Booking no.740 dt 01.01.10, gas Agency name- Manash Gas Agency Kidwai Nagar KAnpur (U.P.). This gas not delever till date. My contract no.[protected]

Pls do needfull on this.

HP LPG — Non delivery of gas

I had booked for LPG cylinder 25 days ago with Pragati Gas. My consumer No is 801205.Despite repeated reminder the same is not being delivered.

Dear Sir
I have booked my LPG cylinder of my cosumer No.607663 on dt.01.02.2010 and my waiting serial No.given to me is 79 but till to-day our authrised agency M/s.Behera Gas Enterprises, Titilagarh -767033, Dist :Bolangir (Orissa) has not supplied the same .I am facing problem for the same .kindly take necessary action .

H.P. LPG Gas — NON DELIVERY OF LPG GAS CYLINDER

Non Delivery of Gas Cylender after booking
I booked gas for home delivery on[protected] but till today[protected] not deliver. MY booking No.-242072 dated[protected] . My Gas Agency Distributor is KAMAL GAS SERVICE SINGAL PUR DELHI-PH: NO-[protected], [protected]

My CUSTOMER NO IS 643475
RAM PHAL
R/O-4494/11 JAI MATA MARKET , TRI NAGAR
DELHI-110035
MOB: [protected]

HP LPG — Non delivery of LPG

Sir,

I am the consumer of HP LPG gas connection no.606288 under distributorship of Quick Gas Service, Uttarpara,G.T.Road, Dist-Hooghly,Phone no.2663 8109/4582.I have booked for LPG on 10.04.2010 but after lapse of more than 1month no delivery of gas was made,resulting harassment,financial loss and other problems faced by me. Till date due to non-delivery of gas same problem is continuing with me.

Please take suitable steps against the distributor for non delivery of LPG in time and please ensure delivery of gas in time as per your guidelines& rules.
Regards,
Gopal Chakraborty, Advocate
13/A, Dr.S.K.Deb Street,
P.O.Konnagar,
Dist- Hooghly
Pin-712235
M:[protected]

HINDUSTAN PETROLEUM/LPG — non delivery of lpg in time after booking

home delivery of lpg was booked on 10/09/2010 with m/s balmiki gas distributor of hp gas at vikas nagar area but not supplied till 11/10/2010. my conn no is .602158. when will it be delivered?. it happens almost in all bookings..... r b sonkar

Hindustan Petroleum LPG Gas — Delivery of Gas

No Delivery of GAS in the area of S.G.M. Nagar from HP GAS. (Gas Ageny is near ESI Hospital NH-3) Faridabad.

HP LPG — non delivering LPG

I booked gas for home delivery on[protected] but till today 27.5.2011 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is
964860
Grih Shobha Gas Agency
Distributor of HP Gas
Malsalami ,Patna city
Patna-800008

My CUSTOMER NO IS 603798

to register new mobile no of consumer no 606529

pl register my new mobile no [protected] in place of old mobile no previously registered