[Resolved]  HP Compaq Laptop — Free gift offer

Non receipt of free gift offer

I purchased a laptop compaq presario v6409 during oct-2007 and i was entitled for a free gift offer. As reqd. I sent a dd for rs.600/- with all the reqd. Documents such as bill, original cardboard piece containing sl. No. Etc. After obtaining a number from hp redempiton which was noted on the bill and sent it to hp redemption cell, delhi, on[protected]. As per conditions - the item will be delivered after 8 weeks. I waited for 8 weeks.

But the party m/s hp redemption cell c/o solutions integrated mktg. Serv. Pvt. Ltd., a-2, okhla industrial area, phase-i, new delhi 110020 (Phone[protected] returned the only above dd (No.[protected], dt 17/10/2007, issued from indian overseas bank – chartola malanjkhand mp), but this party has not returned the other original document, which were sent by me. As per the party, they could not processed it due to the reason “ worng name – i. E. Solutions integrated marketing services pvt. Ltd.

For the free gift offer, the party was unable to process the claim due to the reason that wrong name was mentioned as "solution integrated markreing servicer p. Ltd.", which is not correct. The name on the dd was hp redempiton cell, delhi, only.Instead of sending the gift after 8 weeks, dd was returned to me with the noting wrong name, that too after say 9 weeks. If there was an error, the same should have been intimatged to me immediately rather waiting for more than 8 weeks and not sending the gift as per the conditons. Kindly advise on the issue at the earliest.

The details of my purchased compaq presario notebook are as follow:
Notebook pc model : compaq presario v6409tu
Product : china
Serial no. : (S) cnf7252x45
Product : (1p) gn3972a
Option : (30b) acj
Intelr coretm 2 duo processor t5300 (1.73)
15.4”wxga high-defination bright view widescreen display
120gb (5400rpm) hard drive, 512mb ddr2

So, i request you kindly look at the matter & take necessary action to provide my above free gift as per terms & conditions. I also request you to please suggest me for further necessary action at the earliest.

Thanking you

Ganesh lal sindhupe
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Aug 13, 2020
Complaint marked as Resolved 
 
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I am having a problem that i wont be able to use JDK software for my java programming.whenever i used to install the JDK, for that i have to change my path in My computer setting.when i changed that than my WI-Fi was not work.and also when i increase or decrease the volume from front panel then the screen of volume display on the screen continuously and my DVD Rom automatically opens without giving any details.And also i need a recovery DVD as my recovery DVD is corrupt
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I had purchased a laptop of hp dv 2900 model .according to your promotional offer scheme i don't get my gifts yet, my redemption code for the promotional offer is SUWEA95BOK and i have also sent you 990 bucks draft in the favor as you mentioned in your website.

please take appropriate action as soon as possible because four months have passed and its is enough time for the action yet to be taken.

my email address : [protected]@gmail.com

i have also sent you all the addtional information which u asked from me regarding redemption code, demand draft no., name of the courier of the co., date of dispatch, consignment no.

reply
sir this is santosh i bought hp laptop n did all the proceeding and even i got the message from ur end like your free gift philips ht sent thru overnite courier w. no.[protected] on 23-03-09 but still i did get ..pls inform me to [protected] other wise pay my amount back...i have sent my dd 3 months back and i dont have any more patience i[censored] still didnt send means further action will be taken from my side
sir i have purchage hp compaq computer on 7th jan 2009 but my free gift all in one printer and ups is not deliver to my home plz send my gift earlier.
My product seriel no. gubebcnv27
file no.66136
i buy a laptop at jan and i send my documents . but i am still waiting for my kodak camera .how much i wait.
i am purchased a compacq laptop and that time office valid for laptop (kodak digicam)
i want to send dd amount rs 1299/- but i don't have hp redemption cell address and phone no.
so please call me at my mobile no. [protected]. and give me address and my reg. no is UDQD15J2UM

PLEASE CALL IF POSSIBLE

Sameer patne
[protected]

hp/compaq laptops — do not receive gift (camera)

sir i buy 1 laptop of compaq with laptop gift 1 9.0 magpix camra free. but i do not receive that camera.
compaq prasario laptop
cq-40 108tu
s no.-CND8452RT9
I HAVE SEND ALL NECESSARY DOCUMENTS

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HP Pavilion 1102tu — HP not providing the redemption offer

I have been a Customer of HP for more then 6 Years now...Last Year I bough a new HP Compaq V3000 and was really happy till the time someone told me there was an offer which I was supposed to get on my Laptop however due to lack of communication I missed out on. This Year in the month of Feb I brought a DV5 1102TU and the retailer + the sales rep told me that I have an offer of claiming a Home theater as gift with this laptop. Some kind of Bonanza roll out from HP. I was really excited about the same. Then I registered my account online on 16th Feb 2009 and got my redemption code. Now the last thing which was left was to send the decoments to the HP redemption cell in Delhi. After that I got a call from HP verfification dept. and the gentleman told me that I need to send my documents before 31st March to claim my offer. Well till now I was really feeling happy and proud of being connected to a Customer Service Oriented Organisation. I sent all my documents to Hp redemption cell by 17th March and then I tried to vget in touch with them for next 3 days however no success via phone or e-mail to get a response from them. Today I got a mailer saying that my claim has been rejected as the last date to submit the documents was 15th March.

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hello,
my name is uma sankar gutti.i purchaged an hp pavillion laptop.for that i got a free gift of phillips home theatre 5.1 with dvd player.when i enquired about that free gift in hp company they send information about gift like this.

"your free gift phillips home theater sent through overnite courier w.no.[protected] on 20-03-09."

but i cant recieved that yet.plz give information about that.

my address which was given to hp company is

uma sankar gutti
s/o maheswararao gutti,
d.no.19-82, 4 th lane,
l.t colony, payakaraopeta,
visakhapatnam (dist),
andhrapradesh,
INDIA.
PIN:531126
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Hi,
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hp redemption cell c/o solutions integrated mktg. services. pvt. ltd. — Not Offering the Free gift to me

Free gift offer
Not Offering the Free gift to me

I purchased a laptop COMPAQ PRESARIO CQ45-112AU during 31st dec 2008 and I was entitled for a free gift offer. As per requirement, I sent a DD for Rs.1299/- with all the required documents such as bill photo copy, original cardboard piece containing sr.no. sticker etc. After obtaining a number (for Registering with Your redemption code is 712WQO7VMJ) from hp redemption which was noted on the registration form. Sent its print to hp redemption cell, Delhi, on[protected] with these documents and as per conditions -the item will be delivered after 2 days[protected] means before[protected] with delivery report. But the party m/s hp redemption cell c/o solutions integrated mktg. serv. pvt. ltd. First Floor, A – 2, Okhla Industrial Area, Phase – I New Delhi – 110020 Phone[protected] lines) Fax[protected] update me your claim has been rejected due to incomplete documents received And not given offer and my issued DD in favour of him till now.

For the free gift offer, the party was unable to process the claim due to the reason that incomplete documents received which is not correct. The same should have been intimated to me and not sending the gift as per the conditions. Kindly advice me on the same issue at the earliest.

The details of my purchased Compaq Presario notebook are as follow:
NOTEBOOK PC MODEL : COMPAQ PRESARIO CQ45-112AU
SERIAL NO. : (S) CND8401G5R

So, I request you kindly look at the matter & take necessary action to provide my above free gift as per terms & conditions. I also request you to please suggest me for further necessary action at the earliest.

THANKING YOU

Chandrashekhar Badhe

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hai,
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i want to confirmed i[censored] will send from which coruier & place...

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Dear sir
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HP Pavilion A6540IN Desktop — GIFTS NOT RECEIVED

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sir,
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Thanking you,

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