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Hindustan Petroleum Corporation [HPCL]

Hp Gas — No delivery/ booking

I am trying for the past 2 weeks to book refill cylinder over phone. There are three landline numbers given by your Kandivali dealer. All the numbers are always busy. If by luck, I will get the connection, there will be no response to the call. I do not understand how come three lines are always busy. Matter is serious. Needs investigation and corrective action on urgent basis.

Second complaint is delivery. If I book the refill, the delivery date promised is next day. Next day if I call, it will again be next day. Why it is like this? After continuous followup for six hours one day, I did recieve a cylinder by the agency. The delivery boy did not give any reciept when I demanded.

It has been observed that the company vehicle is parke during the day at Lokhandwala Township road. You can get immediate delivery if you pay some premium even if you are not a registered customer.
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Comments

basically if they don't make problems for you how will they earn extra income from black? simple aint it?
Reply
Dear Sir,
Iam From Gudur Nellore Dist Ap .
My Name IS (S.k.Mastan Sahab)
Gas Id No :610966
Address:3/106-16-1, B.S.Pet Gudur Nellore Dist Ap

Iam Booking Gas To Sai Gas Agency Trow Telephone. But There Is No Responce Today .
To Day Morning Iam Per chased gas To Block Rs 400/-. So here serevice very poor so kainly veryfai this Gas Angecy And give the moral soport thank q My No :[protected]
Reply
RIFELL BOOKING C. NO.623134, 649065
Reply
No delivery/ booking
I am trying for the past 1 weeks to book refill cylinder over phone but till Date we have not recieve a cylinder by the agency. You can get immediate delivery if you pay some premium even if you are not a registered customer.


Thanks and Regards,

Indranil Sarkar
Reply
Dear Sir,

my name is Ramya, we r living in nellore usmansahebpet, from 3 days i am trying 2 book my gas cyllinder but the phone numbers r not giving any response ..pls do me a favour 2 book my gas cyllinder as number is 738820 (Ajay kumar) c/o nata nageswararao, House number 4/501 b, nellore
Reply
i want to book my gas i have only 1 gas in my home and i am living in andheri (e) mumbai-59. and when i am calling to j.b.nagar hp gas office the are not accepting the even i try 7 times then also they are not accepting my call please solve my complaint an delivered a gas my gas booking numbaer is 615523 and please handled it strickly



looking for a good reply


ansari
Reply
refill booking no 615523
Reply

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    +91 22 2286 3900
    +91 14 1274 0087
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    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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