[Resolved]  HP Gas - Domestic LPG — Poor service of Gas agency

HP LPG — Poor services of HP gas distributors

It seems HP gas has no control or supervision over there distributors of LPG gas cylinders. Pawan Gas at Ghaziabad has such a poor service. The cylinders are not delivered even after 15 days of booking. The phone is kept off the hook most of the times. The person handling the day to day work are so rude and dont know how to talk.

I hope that the company takes some action to check these type of distributors.

In comparison I have seen that Indane distributor has such good service here.

HP Gas — Poor delivery of LPG Gas

I had booked HP LPG Gas on 13.02.2008 for delivery. I called up HP Gas Agency office so many times and informed that we need HP gas urgently as our home connection got over. I even went to the agency office and told them we need GAS cylinder urgently but got an answer that they cannot deliver.

Inspite of their written communication to the public, HP Gas representative informed that they dont work on Sundays. However, their communication says "from 8 AM to 8 PM for 7 days a week". Such misleading information should not be given to public.

I am sorry to say but HP Gas is not living upto its rules. At least this agency is not working as per the public information.

They have a "jee haan" refill of cylinder within 24 hours service. However, the service condition is dismal.

I would like to get this complaint resolved.

Consumer code is 624044
Distributor code[protected]

HP is not providing proper GAS refilling service to customers. In market we can easily find that, (1) Legal card holder: - GAS refilling cost 310/- delivery period 20-40 days &
(2) Without card (Black market) GAS refilling cost 450 to 500/- delivery period same days.

Domestic — Poor services by Gas Agency

We are a consumer of HP Gas through Parnam Gas Agency, Sector 37, Chandigarh. Your agent is a person of rude behavior and he does not take care of the consumers. Though my Gas copy has severl pages blank, but he insists for getting a new copy after making payments. Each time we have to tell him there is no need to purchase fresh copy as yet because our copy is left with couple of pages. He says OK get the new copy next time.

More over, we do not get gas supply in time. Your said agent sends its vehicle only on Saturdays. If we go to godown for domestic LPG cylender, he charges Rs. 400/- or advises to wait at home for the same.

Sir,

My name is Paulson Cabral I have one Gass connection [con. no:634012 ], i could not refilling 6 months due to my native place, kindly restart my gass connection. i have call one in your office, pls active my connection.


my cell no:[protected]
Consumer code is :634012

thank you .

PAULSON CABRAL
#3281, Sector 27D, Chandigarh.
Phone.[protected]

HP Domestic Gas — poor service

SECOND REMINDER.....????Here,we had booked our cylinder for home-delivery on 10/04/2011 and my consumer no. is 124537 . The delivery has not taken place despite our daily reminders till today 28/04/2008.

HP Domestic Gas — POOR SERVICE

Reminder.....III Here,we had booked our cylinder for home-delivery on 10/04/2011 and my consumer no. is 124537.and till date delivery has not taken place kindly do it today positively......

dear sir,

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you that your matter will be resolved 100 %. we know that where to
escalate the matter for getting proper services. if you want to know the
further details then mail us your following details at the following
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