[Resolved] Hp Gas — Non delivery of refill cylinder

Buddhaman

from Kharghar, Navi Mumbai, Maharashtra

Address:

Raigad, Maharashtra

My consumer no of HP GAS is 606337 and regd with M/S Prakash Gas
Agency[protected], Kharghar, Navi Mumbai. I am using HP Gas sine last 12 years and I have enjoyed a fantastic 2 days delivery everywhere at Mumbai. But now I am facing a lot of problems, I have booked for refill before 10 days everyday whenever I am calling them they are saying tomorrow you will get it. Their tempo is comig for delivery in our building or opposite building but not giving cylinder to us. I dont know why. Booking staff is also talking rudely and asking us to pickup cylinder personaly.

I wants to draw kind attn of HPCL officers to this neglegency. This is harmful for HPCL reputation in corporate world. Kindly look into the matter and take necessary action to stop this type of things as soon as possible.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

MVC

from Pune, Maharashtra

dear sir,
i have booked my refill cylinder on[protected] and delivery is due after two days as they say. i have not yet received my refilled cylinder. Receptionist frequently cuts the phone without giving satisfactory reply to the queries and sometimes they never receive the call. Please do something.

Chandrashekar M V
Customer Id : 617761

Complaint Against
Lalitha Gas Agency,
Kengeri satellite town
Bangalore-560056

Anurag Manocha

from Delhi, Delhi

hpgas — non delivery of refills / cylinders

Sawhney Gas Agency (Code - 958310), Krishna Nagar Delhi - 51; never delivers cylinders on time. Black marketing can be the only cause of this artificial shortage created by this agency. Also Behaviour of its staff towards customers is very rude. Phone no.s of the agency are busy / off the hook most of the time.
My customer no. is 619059. Refill booked at helpline 1716 vide Booking no. 45 dated 31/08/09 has not been delivered till date i.e. 9/09/09. HPCL should take action against this agency.

RAJAGOPALAN.V

from Sirsi, Karnataka

My consumer number is 604098. My agency is M/s.Prakash Gas Agencies, Tirur, Kerala.(Telephone no.[protected]. I booked for a refil on 18.09.09. The docket number is 52074.It is not delivered yet i.e.on 30.10.2009. The IVRS says to press a number if the cylinder is delivered but it does not have an option for non delivery. The delivery man when contacted says the refil load has not arrived yet. The telephone at the agency office is permanantly engaged. Please do the needful for immediate delivery and prevention of malpractices.

Manish Agarwal

from Noida, Uttar Pradesh

Consumer # 21002

Refill cylinder is not delivered even after 46 - 60 days of booking and after several reminders on phone or in person.

phulchand

from Hyderabad, Telangana

My Name is Phul chand Gupta, I AM one of consumer of HP GAS, My consumer No. is 613289 , our area dealer is m/s kanchan flame , vip enclave , shop no. 8 , vip road ,. kolkata , westbengal 700059 . I have booked gas on 3/9/2010 vide booking reference no. 712 but I feel sorry to inform you till today on 19/9/2010 I have not received cylinder. In our location , we always facing problem in delay in delivery of cylinders not only me all people staying here and fed up with delay in cylinder delivery. to day when i again contact him for delivery of my booking cylinder he says there is no any booking of your and we take fresh booking and due to shortage of supply you got cylinder by 7 days. how it is possible when i booking once and got booking no. he said there is no booking .

please lookover the matter and solve the problem .

rites39

from Noida, Uttar Pradesh

This is third time i have booked online for refilling the cylinder in 4 days the cylinder is not yet delivered yet and this issue is always there and if you see you can get the status number of times i have complained.

When i try to call their mentioned numbers either it came continuously busy or if it rings nobody picks the phone , I am expecting a permanent resolution of the above said issue and priority delivery of the cylinder, Please find below the record of the online booking of cylinder refill.

Distributor - Ganga Enterprises, Sahadra,Delhi

Even i had made complain with HP as well but didn't got any resolution yet.

Should you need any information please feel free to call me at [protected] anytime.

Look forward to hear from you.

Best Regards
Ritesh Shekhar
Consumer Number
654118

rajender kumar nagpal

from New Delhi, Delhi

HP Gas — non delivery of refilling cylinder

I had booked a refill of cylinder bearing No.606443 on telephone dated 01.03.2011 with booking no.50521dated 01.03.2011, but so far no refill received from M/s. Devi Dayal Enterprises, Sector 8, Rohini, Delhi-110085. I had also personally visit to said agency and it was assured that the refill will be sent within 02 days i.e. 02.03.2011.

You are requested kintly to take necessary steps in the matter.

email address: [protected]@rediffmail.com

f.h.patel

from Chennai, Tamil Nadu

TO,
INCHARGE/MANAGER,
H. P. MUMBAI

WORLI GAS AGENCY, JIJAMATANAGAR[protected]WORLI, MUMBAI-18 NEVER DELIVERS CYLINDERS ON TIME.BLACK MARKETING CAN BE THE ONLY CAUSE OF THIS ARTIFICIAL SHORTAGE/LABOUR PROBLEM CREATED BY THIS AGENCY. ALSOI BEHAVIER OF ITS STAFF TOWARDS CUSTOMERS IS VERY RUDE. PHONE NOS. OF THIS AGENCY ARE BUSY/OFFHOOK MOST OF THE TIME. MY CUNSUMER NO.606401 REFFIL BOOKED AT ON LINE BOOKING VIDE BOOKING NO. 247868 DATED 08/09/2011 HASW NOT BEEN DELIVERED TILL DATE i. e. 19/09/2011.SHOULD TAKE ACTION AGAINST THIS AGENCY.
THANKING YOU
YOURS FAITHFULLY,
F. H. PATEL