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[Resolved]  HP Gas - Narinder Gas Agency, Noida, Up — REfill problems

The noida hp gas dealer narinder gas agency at sec-37 is totally unprofessional with no one to pick the phone for refill even at 12 in the afternoon and there is always discrepency inthe weight of the cylinder they bring which clearly looks lesser in weight and they are not willing to weigh and show in front of the customer. The guys take extra money Rs300 for a Rs292.58 cylinder and abuse us when asked to return the remaining money. HP guys in noida look like real goons. Housewives taking the delivery of cylinder during the day are so helpless on this. Will HP bother to take a note? Is there any online booking system?
Complaint marked as Resolved 2020-08-13 23:49:29
Complaint comments  12 CommentsShare0Tweet0

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The numbers given by the Narendra Gas are always busy and no body picks them up. If somebody in HP gas may provide me its latest contacy numbers since all the avaialbe numbers are giveing the msg that these number does not exist or busy tone. Trying to contact since last two months without any success.

Plz help.
no one even delivers the cylinder unless u call d delivery guy many times. totally unprofessional
I have observed same problems.
- nobody picks up the phone (booking has become very difficult)
- cylinder weight is less

I am trying to book a cylinder for past 15 days but no success.

Suresh Shukla
The story is the same for almost all the gas egencies. The problem mentioned is connected to trhe black- marketing of cylnders . An honest and efficient gas dealer is a contradiction in terms.
Even I faced similar problems...nobody picks the call or its continuously busy...I am trying to book a cylinder from the past 15 days...

Isha
I have also faced the similar problem many times. To book a cylinder you need to call for several hours continuously to reach them, it works everytime :). They don't bother to listen you, they just take the consumer number and put the phone even when you are willing to say something. I booked my cylinder last week and gave application for address change on the same day. It has been 10 days I booked and yet to get cylinder. When I called up yesterday they said there is no booking on my name. This time they were having software update last week and due to that they don't have any past record for booking...very careless :(. I booked my cylinder yesterday again and was promised to deliver it by today 1.30pm. Now they are denying today's delivery. They were very rude in talking. Can anyone guide me a path which can lead to the cancellation of their license? Any suggestion is more then welcome!!

Thnx,
Kapil
The services of Narender Gas Agency is pathatic, office worker of agency have no idea who to deal with customers. Always talk in tone, have no manner who to talk. They always give you many option to do this and that but not take any resposibilite to do work, I booked my new connection, I went to office 5 times to summit doc's told me come tomarrow, tomarrow alway. Till the date I got my connection i visited office more than 15 times, Now for booking cylinder time alway told visit office for booking, we don't take order on phone, bring booklet, Go there, come tomarrow, now not office time, we have closed today's booking, come between this time, this type question, why, , , ???
Sir
Complaint against Narendra Gas Agency in Noida, (Shop No 15, Goswari Complex Sector 37) UP- Inadvertent delays in delivery
My consumer number is 629983. I stay in Sadarpur Calony, sector 45, Noida. My dealer of HP Gas is Narendra Gas Agency, Sector-37, Noida - 201301.
Whenever I make a booking, invariably, the cylinder is delivered in more than 11 days. This time, they have even crossed their limits and it's been 22 days but the cylinder is not delivered yet. I stay just in 1 kms range of the agency, still, it is not possible for them to deliver the cylinder on time.
I keep calling the gas agency people, at least, 30 times a day. Most of the time, phone is either busy or they don't pick it up.And, if they pick, they either don't talk properly or make false promises.When I called Agency gas to 17 october booking to the gas, they said we are not booking on phon, going on agency get booking
then i go on agency and gas booked on 28 october when i'm going 28 October for takeing cylinder they said: Get booking from phon will then.
Booking by phone on 9 November is a lot of adversity. Our family is big 6 member in our family and we have only one connection
It's sheer wastage of my time and resources. It seems as if I made a mistake taking HP gas connection and now paying for that.
100% agreed
The customers are suffering. But the agency is not bothering, I think there is nobody to supervise the staff for the smooth and convenient operations and there is somebody, aiming only on profit.
I have observed same problems.i go on agency and gas booked on 25 july when i'm going 25july for takeing cylinder they said: Get booking from phon will then.
Booking by phone on 28 july is a lot of adversity. Our family is big 7member in our family and we have only one connection
It's sheer wastage of my time and resources. It seems as if I made a mistake taking HP gas connection and now paying for that.

price not reduced

Today i bought petrol from HP manimala outlet by 50 rupees in a rate of 67.22/litter.the price of petrol on[protected] in kottayam is 66.67 like.the price of petrol reduced on[protected] mid night.

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