[Resolved]  ICICI Bank — Debited saving account without intimation/authority

Address:Ahmedabad, Gujarat

Dear Sir,

Please be informed that my card no is [protected], my intention was not bad otherwise I would have default for rs 34000 because my credit limit was 34000 & I have not withdrawn money from my saving account because my saving account is link with demat account. My transaction amt was rs 998 on dt 2nd Jan,10. Prior to this date my credit limit get ZERO because of non usage of card.

Dues of this credit card has been recovered from my saving account. Bank has not given intimation of debiting my saving account nor any call for collection made from bank side.

Bank employee chaitesh patel is saying bank has full rights to do this kind of action. Bank has rights when to settle any issue.

Concern employees whosoever looking after my case has done nothing for recovery but when I have visited collection centre for settlement , I had given my saving account no to chaitesh patel because my saving account is attached with demat account & it is containing approximately 1.5 lakh of equity share.

I had given my saving account detail on 16th August,10 and my saving account has been debited for rs 9052 on 23rd August,10. Debited amount comprises of over limit charges & service tax for which I am not responsible. Because I was not using card approximately 1.5 years after that bank has made my credit limit to zero. One day when I have done shopping of rs 998 on dt 2nd January,10 that point of time my credit limit was zero. Hence bank has charged for that and after over period of time this amount reached up to 9052.

After debiting this amount from my saving account still bank showing outstanding amount in my credit card account that is approximately rs.890.

In this case what is the intention of bank ?

Because I have escalated this issue to ICICI BANK’s top vertical heads also on below mentioned link but no response received.

http://webcache.googleusercontent.com/search?q=cache:BvBRxPzT4QEJ:www.icicibank....icici+bank's+nodal+officer's+email+address&cd=1&hl=en&ct=clnk&a...

So please look into this matter & provide me justice.

Thanks
Ratnadeep Gaur
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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icicibank saving account — icicbank charges debit without any intimation

my self paresh. mondkar actually i am account holder in icicibank (account number[protected] . The bank have debit 930 inr without any intimation . so pls help me out of thise problem & take necessary action against thise, yours faithfully paresh.p. mondkar [protected]
Dear Mr.Ratnadeep,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.
Dear Mr Rathnadeep.

Do not accept the apologize from the customer service team. They are Fit only for asking apologizessss.. you can't find the solution from them...

Read the complaints from other customers they are not in the matter o[censored]nhappy they are lifeless becasue of this ICICI BANK. Swithover to other good banks, now we have more facility to transfer the shares or comoditis from one account to other a/c pls do that. Don't beg these ICICI MBA S.

As these guys telling that they are leding bank, they are not only leading bank and also they have leading consumer cases. be carefull if you are clever enogh swithover.
I have not seen such tremendous /excellent care of Justice given by consumer forum, provided you & your issue should be genuine...Thanks a lot, consumer forum team.

Aside ICICI bank - There should a transparency between your customer and you. I think, your customer don't know, where to contact and how to contact in case of any injustice.

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