[Resolved]  ICICI Bank — Credit card

Hi,
My credit card number:- [protected]
There is no problem in using credit card. I am very happy with this. But i hate your customer care guys. i registered a biller +91-[protected], they charged 150 rs as well. The due date of bill was 14th Aug. and there is no payment yet as today is 17th aug. I tried to talk to cc today, they said servers are not working call after 30 minutes. I again call them, after more than 25 minutes she was unable to identify the problem. She said this is not registered with us. I said, i already given request on phone and that conversation was also more than 30 minutes, but she refused and even didnt tell me name of that guy to whom i reuested to add biller first time. And again she started asking me same questions like "name, credit card number' so rediculous. I agreed she dont have any information about this biller but the gusy who added this biller and told me that this has been added sucessfully, was making me fool? all cc people know this is not a toll free number then why they took so much time by asking same and same questions to me and why they dont have any solution except making people fool. very very unhappy with your cc. I wont call again, and try never to use icici card again. Thanks anyways to all cc guys. I want you to take some immidiate steps against them and also there should be some toll free number.
Thanks
Sandeep

sir, i deposit money in another icici branch(not my account branch) ...for the money deposited i have charged 150 ... before 2 weeks i deposited the same amount of money in another icici branch ...but i was not charged... why is it so ???

ICICI Bank — ICICI bank cheated approx twenty thousand consumers(villages) of rural West Bengal

Respected Sir,

This is for your kind information that, I Shri Ashok Kumar Bera, from West Bengal a B.C operator of ICICI Bank Ltd. Three years ago 'GRASSO' engaged me with this job. 'GRASSO' is a leading NGO based in West Bengal, with office at335 &336, SDF Building, 2nd Floor, Block-GP, Sector-V, SaltLake, Kolkata-700091.Phone[protected], 23577075.
They tied up with ICICI Bank Ltd. For giving various banking services like Account Opening, Disbursing Agricultural and all type of loans. GRASSO engaged me as business correspondent operator for mobilizing customers of my native village for extending above referred banking services on behalf of ICICI Bank Ltd having register office at "Land Mark”, Race course circle, Vadodara-390007, Corp-Office ICICI Bank Towers, Bandra-Kurla Complex, Mumbai-400051.Accordingly I have invested money more than three lacks and enrolled approx 350 poor villagers by collecting Rs-100/consumer. Initially it was promised that smart cards will be to all consumers within two months, but they provide smart cards to the consumers after one year. They also provide me an AD machine for banking operation. The BC operation was running smoothly for one year and consumers were also pleased with this banking service. During this period they did not provide any salary or any other expenditure. Last year on October 08 they had stop the BC operation with out any prior notice .Now consumers are unable to withdraw their deposited money from their own savings account. I have contact with them (GRASSO and ICICI Bank) repeatedly but still now they had not reply any feedback. The customers are disbelieving me and sometime chasing me violently even to my residence. GRASSO and ICICI Bank Ltd. have made me villain and cheater in the eyes of customers. I am sending you a list of few customers who have large amount of money in their account.
Therefore you are requested to look on to the matter and take necessary action as early as possible.



Yours faithfully

Ashok Kumar Bera

Date:10.08.09

My details:
Name :ASHOK KUMAR BERA
Add: Vill+P.O- KESHIAPATA.
Dist- PASCHIM MEDINIPUR
P.S-SANKRAIL. PIN-721135,
MOB: [protected].
E-mail:[protected]@yahoo.co.in


Consumer details


NAME URN OUTSTANDING BAL

Krishna Chandra Das [protected] 31327.63
Bhaktipada Atta [protected] 24617.47
Biswaranjan Mahata [protected] 16955.91
Kalipada Mahata [protected] 12361.06
Ranjit Mahata [protected] 6899.00
Anjali Mahata [protected] 6869.48
Ganesh Khilari [protected] 6780.18

I forgot my transaction password.Please reset my transaction password and send it to me.

ICICI Bank — Recovery of amount RS 10000 from account 000401705215

Dear Sir/Madam,


I have submitted below complain to ICICI bank But no action has been taken, it almost a more then 1.6 months.Still waiting for there action.

Regards
Sanjeev singh:

________________________________________________
To Date :[protected]

ICICI BANK MANAGER
ANDHERI BRANCH .
MIDC
MUMBAI


Subject: Recovery of amount RS 10000 from account[protected]


Dear Madam/Sir,

It almost a year and I did not receive any response from you regarding recovery of my amount RS 10, 000 from account[protected], in which amount is credited. I even accepted that it was my mistake but its bank duty to help his/her customer to resolve the problem. I had done a regular follow up with ICICI MIDC branch for around 6month but could not get any fruitful result from your team.

I once again am requesting you to help me to recover this amount or else I have to take legal course of help to recover this amount.


Regards
Sanjeev singh

Account Number :[protected]
Mobile number :[protected]


Transaction details:Transferred from account[protected] to account[protected]
19/03/2008 19/03/2008 BIL/[protected]/shekar/NSP 10, 000.00
____________________________________________________________________________

ICICI Bank — QABCharges

What does it mean by QABCharges?How can ICICI Bank deduct money frm my account when there is more amount tahan the minimum balance of 5000/.How could they deduct money without the knowledge of the Account holder?

ICICI Bank — Recieved message from ICICI at 12:20 AM

Hi,

This complaint is regarding the message received on 20th Aug 2009 at 12:20 AM.
I am working in a Telecom Company and i am aware that messages should not be send after 9 P.M.
Sending message after 9 P.M is illegal and due to the above i was not able to sleep for the whole night.
Its a mental/physical harassment.
I have saved the message.
Kindly take up the issue with concerned company.

I am really surprised...icici behave with the customer so bad.

couple of times i have approached icici in chennai.They are not satisfy my atm card problems

whom to i contact...please help me..

ICICI Bank — wrong debit in my account

I Tried withdrawing Rs 40000 from my savings account from an ICICI ATM machine from my ICICI savings account. The ATM did not disburse any cash to me . However my account was debited for Rs 10000. The follwoing are the emails exchanged with the bank. I have deleted out sensitive information like account number and user id etc. The bank refuses to accept that the atm machine is faulty though the branch manager specifically told me that he was aware that the machine was faulty and had sent a complaint regarding the faulty atm. Please let me know what I can do for redressal
Regards
SC Lahiry
Ranchi




Dear Mr. Lahiry,

The transaction has been verified and found to be fully paid and successful as per our records. Therefore, the reversal of the transaction is not authorized.

We are unable to reverse the transaction as it has been fully updated in our records.

For further assistance we are providing you the numbers of our 24 hour customer care which are available on the mentioned site:
http://www.icicibank.com/pfsuser/customer/cuscarenos.htm

Sincerely,

Pritpal Singh
Account Manager
ICICI Bank limited


"ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com




-----Original Message-----
From:
Date: Thursday, August 20, 2009 04:05 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: ATM/Debit Card


I tried to withdraw Rs 4000 from my account at around 1 pm on aug 10, 2009. The cash was not dispensed and instead my account got debited for Rs 10, 000. I have made a written compliant to the branch manager and was assured that the transaction will be reversed. It was even acknowledged that the particular ATM machine was faulty. Infact while I was at the branch, another customer came in and complained that the atm machine had not dispensed his cash as well. Its been 10 days since then and i have not heard anything from you nor has the transaction been reversed.
I wish to complain to the RBI on this matter if I do not receive a satisfactory reply from you soon.
Regards

the only bank whose all activities is sufficient to desatisfy a customer.

Hi,

We're from ICICI and we are sorry to hear of your experience. If you can write to us with your phone and email contact details along with your account number at [protected]@icicibank.com, we'll get our Customer Care team to call and work to address your issue.

Warm regards,
ICICI Bank Customer Care

Hi,

We're sorry to hear of your experience. If you can write to us at [protected]@icicibank.com with your phone and email contact details along with your credit card number, we will contact you.

Warm Regards,
ICICI Team.

Gone case
u can't get that money

ICICI Bank — Uninformed exercising of lien

I held a personal loan with the bank which is cleared about year back, & now suddenly they wake up & exercise lien on my account without any formal intimation / information on the same.


They donot have acknowledgement of mine for having accepted any letter sent by them.

Request your intervention in this regard

Person who is exercising lien on my account : Nageshwar - Collection service manager - Hyderabad.

The procedure of collecting outstanding without intimating the customer is not acceptable.

ICICI Bank R M — Ri APPLICATION

dear sri, 8I am manjunatha k n My PayDirect Card[Memdership No[protected] is misplaced so please kindly issue duplicate card and do the needful,

Dear Sir,

I don't have any credit card bearing no.[protected] and I have received demand legal notice dated 22nd August 2009 for the unpaid outstanding dues of Rs.98407.95.

We're from ICICI Bank. Sorry to know about your experience with us and would like to address your issues at the earliest. Could you please send your email and phone contact details at [protected]@icicibank.com

icici bank ltd/debit card — loss of debit card

Dear Sir,
I have lost my debit card of ICICI Bank on 2nd sept 09 in train, so i am requesting you to kindly block my debit card as early as possible.
Details are
Umesh Thakre
48 Shantiniketan colny Pratap Nagar Nagpur.
[protected]

Hi, We're from ICICI and are sorry to hear about your experience. We will contact you and work to address your issues at the earliest.

Hi – We're from ICICI and are sorry to hear of your experience. If you can write to us with your phone and email contact details at [protected]@icicibank.com, we'll call you and work to address your issue. Warm regards.