Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14249
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1025

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lramesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card expired and not renewed

Address:Krishnagiri, Tamil Nadu

Dear Sir

I have the following credit cards which were expired 03 / 11 I have not received new renewed cards and also I would like to intimate the change of address and email ID

Card No: [protected]

Card No [protected]

My...Address: No M - 232 Old ASTC hudco, Hosur 635109.

Email ID: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
UPDESH2011
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF PAY ORDER, NO INTIMATION

Address:Farrukhabad, Uttar Pradesh

Sir, i have to say nothing just to open a eye of JH, RH and other senior Bank authorities of ICICI BANK INDIA that pl look into the matter and condition of your pathetic bank called ICICI BANK, FATEHGARH (UP). Sir it is almost an year and six months that i have open an account No[protected], BM and it sena assure me that your account has been closed and you will get your pay order in next 75 hours but sir after 1 year since i apply to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sujaykrishnan007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC for Loan settlement

Address:Jaipur, Rajasthan

Dear Sir/maam,

i am an ICICI salary account holder for close to 6 years with good
track record and financial transactions. in the year 2007-08 i have
taken ICICI bank personal loan for Rs. 100000 and rs. 70000
respectively(loan a/c number mentioned underwith). and was giving
regular interest and emis for the same. it was when i was transferred
from Jaipur location to other , i had problem...
Helpful
7 other people found this review helpful
7 found this helpful
3 Comments
Report
Copy
M
Mukesh_chawla20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI BANK IS THIEF

Address:Tamil Nadu

I am Mukesh and icici bank has stole money from my account without my knowledge(NO intimation either) and the debit transaction says cash discrepency, When came to know about this after 10 days while going through my account details called up customer care who did not have an answer and asked to check with the bank and since then the banker do not have a clear explanation on the debit and now its been over 1 and half months they have stopped...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
girish_kakkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment to defaulters relatives

Address:South West Delhi, Delhi

Hello,
I am Girish Kakkar. I have a credit card, of which the payment is due since 2008. Due to financial crises, I was unable to make payment for the same for the past 3 yrs. However, in early May 2011 I spoke to one of the collection agent that in mid-may I shall make the payment. The time since I told her this, I was approached by 3-4 different agents for the payment, with each one stating that they are not aware of any conversation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lucky rawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction related

Address:West Delhi, Delhi

transaction related
I have an ICICI account .sInce I can withdraw money
from any bank ATMs, so I went to axis bank to withdraw money.I put up a request for Rs 10000.
ATM took some time and then it says " Txn timed out". I then pressed cancel and my card came out.
I tried again with sbi bank , but same results. Now when I went I checked my account balance it says 10000 rs have been
debited twice....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHIKHARGUPTA
from Jammu, Jammu and Kashmir
Report
Copy

Wrong late payment charges

Address:West Delhi, Delhi

Dear Sir/Madam,
This is to bring to your notice that I Shikhar Gupta holder of ICICI bank credit card no:[protected] is facing a problem of wrong charges on my credit card,therefore i request you to kindly look nito the matter and try to get it solved.
The matter is i issued a cheque to the bank abnd droped it in one of the drop boxes,but some how it did not reach the bank,on the basis of a call recieved from the bank,I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay0902
from Mahbubnagar, Telangana
Report
Copy

Double charges levied

Address:Hyderabad, Andhra Pradesh

I am using ICICI bank credit card from last several years. On 9th january 2011, I used credit card on moguls auto service towards diesel. At this time operator swiped card and immediately there was power off. As per operator transaction was not completed and hence swiped second time once power was up. When I received statement of ICICI bank then I observed tehre are two entries on 9th jan 2011 for moguls auto service, whereas there should...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
skocheta
from Biaora, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD

Address:Indore, Madhya Pradesh

I Raised a dispute request with ICICI for transaction Dated 25th February 2011.
The said transaction was done on MANGAL BIG ADLABS for Movie tickets.
I did purchased 3 Tickets , amounting to 480 Rs. But on My credit account they were charged twice as 480.00 and 480.00

Were it not for my careful budget keeping, this comparatively smaller transaction would have gone unnoticed.

I Raised the dispute...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
Jayesh Trivedi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Return of Original Documents

Address:Thane, Maharashtra

Sat, 14 May, 2011 10:47:43 PM
Legal Communication : LBABD[protected] - Non Return of Original Documents
...
From:
Jayesh Trivedi <[protected]@yahoo.com> [Chat now]
...
View Contact
To: customer.[protected]@icicihfc.com; customer.[protected]@icicihfc.com
Cc: kv.[protected]@icicibank.com; k.v.[protected]@icicibank.com; kv.[protected]@icicihfc.com; k.v.[protected]@icicihfc.com
14.May.2011

ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
P
pash007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible / Useless their processes!!

Address:Bangalore, Karnataka

Hi,

I have been using ICICI Platinum credit card for last 5 years, In last 5 years their call center people have took my change of address request 4 times and yet the same old address all my correspondence has been delivering.

My previous address was in Mumbai and present address is in Bangalore. My present card validity is getting expired and requested for the new card.. In spite of so many reminders they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
heartzzzzz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment calls

Address:Mumbai City, Maharashtra

This is to inform you that i owe a credit card debt from ICICI bank,(4477 XXXX XXXX 7000), for account of Mahesh Mohan, residing at B-703, Adarsh Apt, yeshwant nagar, Vakola, Santacruz east, Mumbai 55.

I met with a major accident in September 2009 and it was so devastating that my left hand got paralyzed (Brachial Plexus Injury), I was bedridden for six months and had a nerve transfer surgrey as well but the chances to recover...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sumitk
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS MANDATE

Address:Delhi

Sir, In continuation to compalaint on 14 May,2011 regarding ECS, my ICICI BANK car loan no. is LADEL[protected].Icici bank is requesrted to regularise the ECS and transfer amount from my SBI branch.

SUMIT KHANNA...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
V
vedaswaroop
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction cancelled but money deducted

Address:Hyderabad, Andhra Pradesh

On 8/5/11 ,I tried to made a transaction of 500/- at 14:00 ,at ICICI ATM ( KPHB 6th phase, malaysian circle), but due to insufficient 500/- rupee notes in the ATM machiene, I cancelled the transaction by pressing the cancel button. Later I withdraw 500/- from the SBI ATM (KPHB 6th phase, malaysian circle) at 14:01. While checking my mini statement on 10/5/11 , I found that an amount of Rs. 5000/- was debited from my account on 8/5/11 at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
robinxavier
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC for Vehicle

Address:Jaipur, Rajasthan

Hi,

This is Blessy John from Jaipur and my Loan was with Tata Finance and then the Loan got shifted to ICICI Bank, now the RC was lost and the FIR was logged with Police and RTO wants the NOC also to even issue the duplicate copy of the RC and then remove the Hypothecation of Tata Finance.

My Vehicle number is RJ14 34M 9449, can I get the NOC issued immediately.

Regards,
Blessy...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
j.dinesh
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non attending complaints

Address:Tamil Nadu

we are a merchant of icici card machines running in the name of new jayam departmental stores inchennai.we are making more than 20lakh rs transactions in a month.we have many complaints regarding card settlement.but there is no response from customer service they are not giving correct reply for the problems.so we contacted the merchant services in chennai to mr.baskar for the past 10days he is not all considering about our complaint then...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhaval26
from Ahmedabad, Gujarat
Report
Copy

SHOW ME EXTRA WITHDRAWAL

Address:Maharashtra

I AM NOT WITHDRAWAL ANY AMOUNT BUT BANK SAY I WITHDRAWAL 15000 RS BUT SILL BANK HAS NOT REPLY ANY ICICI BANK ARE BIG CHEATER OF THE YEAR.

OUR GOVERNMENT HAVE TO ORGANIZE BIG CHEATER AWARD AND THE AWARD HAS GIVEN TO ICICI BANK...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
faisal devils
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment from Collection Agencies of ICICI Bank Credit Card

Address:Mumbai City, Maharashtra

This is with regards to Credit Card No. [protected]

The issue with the credit account was dealt with in year 2005 and payment against the card was made in installment basis. However due to my financial problems I was unable to make the last few installments. I believe that I have paid much more that what I have actually utilized.

After almost 6 years now, I have been getting several calls from ICICI bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
swapps4u
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEBITED BUT NOT RECEIVED BY BILLER (GOIBIBO) AND AMOUNT DEBITED FROM MY ACCOUNT

Address:Bangalore, Karnataka

I used ICICI netbanking to book my flight ticket from www.goibibo.com (Amount 5953). Transaction ended with error -

"Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later."

I checked my ICICI account and it was debited with amount Rs 5953.

Transaction description - BIL/[protected]/Flight/IBIBO_MICI10539
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pamit_wahi29
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF NOT RECEIVED TILL DATE

Address:Fatehgarh Sahib, Punjab

Dear Sir/Madam,

Myself Sunil pal singh My Emp. Code- 13019 & my PF no.MH/94095/2507(I-Solution Provider (India) Pvt Ltd) CV Loan Chandigarh Posted At Icici bank Sec 9-c Chandigarh. After working with the co. named i-solutions Providers (INDIA) Pvt. Ltd. I finally resigned on 2007 and I compleat all the resigning formalities company not send me any documents/forms regarding PF withdrawal.
Please Send me documents/forms...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy