[Resolved] ICICI Bank - Credit Card Payment — Late fee waiver-C C No [protected] | |
Dear Sir, My spouse have two cards in same bank ( ICICI bank ) we have Purchased one card but payment made to another card, whenever we receive call from icici , we clearly inform we have already made payment, they aggree after three month we found we wrongly paid to another card, we approch bazullah road branch they misguided u pay once again and utilze excess amount card, after we approch call centre after pressing long numbers one gentle men told we will refund excess amount and once again pay for correct card and icici bank reverse all late fee and other finance charges also this all happens in march 2009 , we made payment immedtly and we received excess amount also.but still they are not reverse again send in person and late fee statment also. In july 2009 one agency person came to home i clearly explain all the issue . He agree to aexplain agency manger and reverse all isuue. Please look this more serious and solve this issue immedtly. K.Sathish kumar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
ICICI Credit Card — LATE FEE WAIVER
SirI had sent a cheque for Rs.5720/- on due date and which u have credited. Unfortunately due to some error on the cheque the cheque submitted for payment was delayed. If your collection agent had informed me the same immediately i would have done it within no time. Becoz I always write my mob no. to solve such issues. The error was one of the digit was missing on the cheque.
Since I am the Platinum Card holder as well as a regular customer making payments without any delay with having good track record with ICICI, I request you to kindly wave the Late Fee of Rs.600/- and adjust from my next.
Would appreciate your support and favourable action in this regard.
Best Rgds
Siva Sankaran
Dear Mr. Kumar,
We understand that your complaint regarding your credit card has been resolved.
Regards,
ICICI Bank Customer Service Team.
We understand that your complaint regarding your credit card has been resolved.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.