[Resolved]  Idea Cellular Prepaid — deduction of money without customers knowledge

Transfering call to Sr. Executive in Idea Customer Care is fake to drop the call. Beware of it.

IDEA CELLULAR PHONE — Money Deduction

Dear Sir,
I am using Idea prepaid card (Mobile No-[protected]),from last six month,suddenly Rs 100/-(One hundred only)deducted from my balance,and my available balance become zero,without giving any intimation.Today morning when I picked up phone and surprised to see the available balnce.I had phoned with customer care,they simply says you have used Internate service,but Infact that I never used Internate service with this phone,because I am having another Internate connection with me(Blackberry with Reliance connection).

I request you to see the matter personally and revert my deducted amount.

Thanks

regards
Sunil Chouksey
Mobile No,([protected])
Chouksey Medical Stores ,Tarsa Road,
INDIRA Nagar KANHAN
Pin-441401
Another Mobile No-[protected]
Email Id-sunilkumar.[protected]@gmail.com
Dist-NAGPUR(M.S)

idea prepaid cell — disconnect without notice

our mobile no.[protected] is disconnected by idea from seven days without intimation & still they are not ready to continue my mobile services and giving so many excuses & because of their irresponsible and unreasonable attitude I had to bear many kinds of professional, personal & financial losses.
ashok kumar gupta
mob no. [protected]
email id :- [protected]@gmail.com

Idea — MONEY DEDUCTING FOR NO REASON

The worst idea customer care deducted 77rs from my account for activating some services without my permission.

idea is worst

IDEA Cellular Services — Deduct my account without any knowledge

Sir,

My name is Sandeep Kumar, My Idea mobile Number is [protected]. The company deducted Rs. 35.00 from my balance without any approval or any confirmation. First Customer care told your money will be refund after 48 hours after talking to my senior. but no one money will be refund. now customer care number is not connected . after that i have recharge with service No. *800# with Rs. 5 for 1 day internet uses but upto till now this service is not started in my mobile. please do something about my problem.

IDEA PREPAID CELLULAR SERVICE — Unrelated deductions from mobile

Dear sir,
Since last one and half month daily I am losing Rs.5/- from my balance for the service which I have never activated. 155223 number is provided for deactivation, however, this does not work. Kindly do the needful. I tried to contact customer care in this regard but nothing was done. I have lodged complaint at Consumer Care, however, nothing is done so far.
I request the concerned authorities to pay attention towards this issue and keep alive faith of millions of customers on IDEA, otherwise, we have to get some other IDEA instead of your IDEA!

Patil

idea sim prepaid — internet speed

i am not able to receive appropriate speed of Internet my mobile no is [protected]

my nom is[protected], this nomber now registration failed, i want same nomber activate

Ideacellular — without my knowledge activated or deactivated service

Respected Sir/Madam,

My plan is 149 with 2 GB internet for Rs. 98.00. Idea has sent me bill via SMS dated 18 April 2012 of Rs. 3652, as per my calculation this amount is more than my usage. As per my plan I have not activated or deactivated other cellular services. This has been confirmed with Idea sales person Mr. Sailesh. S at Idea store , S.V Road, Goregoan west. If you have activated any other service without my knowledge and charge me accordingly that, then am not responsible for that bill payment for excess amount. My outgoing service has been stopped since last 10 days. I am not able to make any outgoing calls from my mobile no. [protected]. It’s affecting to my job. So please solve this problem , as am contacting Idea store since last seven days but they fail to solved my problem from idea side. So please do the needful and solve this problem as soon as possible.



Regard
Aatish Chiplunkar

Dear Sir
My Mobile No [protected]
I have changed from prepaid to postpaid on 28/4/2012 at basheerbagh hyderabad
The customer care person told to change to change sim once your signal get disconnected in mobile on monday 30/4/2012.
I have followed his instructions. Till now also my mobile is not activated.
I have called to customer care and told issue. They are telling it is not complaint and to wait.
Already 3 days completed. when my mobile will be activated.
please do needful and make my mobile activated.

Amar Chand M

i have recharged rc11 through online but it has not been credited to my account please recharge and attend to my complaint at the earliest

Subject: Complaint regarding delay in activating MNP of my BSNL No: [protected]

Dear Sir,

This is to bring to your notice the recklessness on the part of your executives which has cost me in terms of time and money. On 11th June 2012 I had approached your executive – Mr. Sharan, to apply for MNP of my BSNL No: [protected]. Despite several follow ups, reminders and after 10 days of waiting I am still being misled regarding your services. Till date the new SIM card has not been activated, the reason being cited as ‘technical error’ by the executives at your Punalur showroom. The telephonic response of your customer care executives has also been absolutely careless and provocative. On approaching your executives today I was intimated that, it may take another 7 days to activate the new connection.
I regret to inform that I had an awful experience with your company while applying for a service, which if dealt properly has a TAT of not more than 24 hours. Kindly take necessary action against the said officials and confirm the further course of action regarding my connection. Failing which I will be forced to address the issue with your Grievance Redressal Officer and further with TRAI ombudsman.
The communication centre I approached at Punalur is:
Technetworks Opp. MACT court Ushasree Complex, Opp MACT (Motor Accident Claims Tribunal), LP School Junction, Punalur - 691305, Contact No. [protected], [protected]

idea cellular co — unnecessary charge of unsubscribe service

Dear sir,
while surfing net an unapplied service has been activated in my NO of hungama pack of Rs99 has been deducted without any request after complaining at company they denying for refunds reason Mobile is connected to internet. NO is [protected]. plz help

dear sir, my self haresh, mobile no- [protected], sir i have no subscribed idea tv. But on my mobile i had recievd massage at 20/1/2013 which is, Welcome to IDEATV.Watch your Favorite TV channels on Mobile on the go.As per your subscribed pack. and 78 rs .deduct in my main balance. when i talk to customer care, they replied me that you scribed another website. ple.tell me, how it is possible when i visit any website and subscribed idea tv on my mobile no and without inform deduct money from my balance. ple give me proper solution about that. i am using ideanetwork last 10 year but first time i was chief towards idea.

Idea Cellular — my idea no call detail

i want my idea no all call detail

Incoming & Outgoing call details

Dear Sir, I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id. Thanks & Regards bharat patel

voucher code on voucher is not seen properly

no.above the voucher code is [protected],pkg may 2013,exp april 2014

peapar. bill

My name is. Jawala tiwari

irritating missed call

sir, my number is [protected]. I've been getting irritating missed calls from [protected], can you check the fact and send me the details of respective number. thank you.