[Resolved] Idea Cellular Prepaid — deduction of money without customers knowledge

Madhav Mane

from Mumbai, Maharashtra

Apr 22, 2010

Address: Pune, Maharashtra

dear sir,

1. I have tried to register a complaint against idea cellular service, but the customer care is not registering it.
2.From last two month(March and April, 2010), Idea cellular service is deducting money for the sms packs which I never activeted. When I tried to complaint, customer care is not registering it.
3. When I told the person from customer care, I would like to talk to senior executive, that person has dropped the call.
4. Please help me to refund the deducted money.

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Aug 26, 2016

Complaint marked as Resolved

Verified Support

Apr 30, 2012

Idea Cellular Customer Care's response Dear Sir,

We wish to inform you that the matter is currently being follow up and we will revert to you at the earliest.

Regards,
Ideacellular

Verified Support

May 07, 2012

Idea Cellular Customer Care's response Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular