[Resolved]  Idea Cellular Prepaid — deduction of money without customers knowledge

Address:Pune, Maharashtra

dear sir,

1. I have tried to register a complaint against idea cellular service, but the customer care is not registering it.
2.From last two month(March and April, 2010), Idea cellular service is deducting money for the sms packs which I never activeted. When I tried to complaint, customer care is not registering it.
3. When I told the person from customer care, I would like to talk to senior executive, that person has dropped the call.
4. Please help me to refund the deducted money.
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Aug 26, 2016
Complaint marked as Resolved 
Verified Support
Apr 30, 2012
Idea Cellular Customer Care's response
Dear Sir,

We wish to inform you that the matter is currently being follow up and we will revert to you at the earliest.

Regards,
Ideacellular
Verified Support
May 07, 2012
Idea Cellular Customer Care's response
Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular
Complaint comments 

Comments

message details

my mobile number is[protected].i want all SMS message details from June 2012 to Till date i.e 06/11/13, are receiced from [protected].thank you

Get MY Mobile Calls Statements

Dear Sir My Sim Is Lost To 19 Days Ago To Please Send The My Mobile Statement MY E-mail Id Mobile No=[protected] E-mail ID- [protected]@gmail.com

I NEED LAST 6 MONTH INCOMING DETAILS

DEAR SIR, I HAVE AN IDEA NUMBER IS [protected] I NEED LAST 6 MONTH INCOMING DETAILS

find incoming call list

I am using [protected] I want all incom ing call details immediatly.so please forward to my mail

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