LihM iksLV
lsok esa]
Jheku Mh-vkj-, e-]
bZLVuZ jsyos]
ekynk] ¼i-caxky½
fo”k; %& fVdV laxzkgd Jh vkj-ds- ;kno }kjk esjh fVdV Nhu ysuk, oa cnlywdh djuk, oa /kedh nsuk A
egksn;]
^lsok &eqLdku ds lkFk^ ugha cfYd ^d”V&dzwjrk ds lkFk^ A ‘kk;n, slh gh gksxk ;fn jsyos foHkkx esa Vh-Vh-bZ- Jh vkj-ds ;kno tSls dkfeZd ekStwn jgsaxs A
2- Jheku~ fnukad [protected]@[protected]@2009 dks eSa gkoM+k LVs’ku ls 3071 gkoM+k tekyiqj, Dlizsl esa tsujy fVdV ysdj, l&1 ls tqM+s tsujy dksp esa p<+k A jkLrs esa V~zsu ds :dus ij eSaus Vh-Vh-bZ- Jh vkj-ds ;kno ls laidZ fd;k vkSj dgk fd esjs fVdV dks Lyhij esa vixzsM dj nsa, oa cFkZ ;fn miyC/k gks rks ns nsa blds fy, tks fu;ekuqlkj ‘kqYd gksxk eSa Hkqxrku d:Waxk ftldh jlhn vki eq>s ns nhft, xk A bl ij mUgksaus eq>ls fVdV ys fy;k vkSj dgk fd, slk ugha gksrk gS vkSj eSa vkidks dksbZ jlhn ugha nwWaxk A blh oDr, d vU; tsujy fVdV/kkjh us mUgsa :0 [protected]@&¼:i;s, d lkS½ek= fn;k, oa mlh oDr mDr Vh-Vh-bZ- us mUgsa lSafr;k ls cFkZ miyC/k djk fn;k A eSaus mUgsa dgk fd eSa, d v)Z lSfud cy esa vflLVsaV lc balisDVj gqWa A M~;wVh ds nkSjku ;k=k esa dkQh dfBukbZ gksrh gS A eS vkidks fu/kkZfjr ‘kqYd nsus dks rS;kj Fkk A ijarq vkius eq>s lhV u nsdj fdlh vkSj dks fj’or ysdj ns fn;k A blij mUgksaus dgk fd lc pyrk gS] vkxs Hkh nsuk iM+rk gS A eSaus dgk fd eSa vkidh fyf[kr f’kdk;r d:Waxk A rc mUgksaus esjs fVdV dks QkM+ fn;k, oa dgk fd tkvks tks djuk gS dj yks A bl nkSjku os eq>ls dkQh cnlywdh ls is’k vk, A, d ftEesnkj ukxfjd gksus ds ukrs, oa jsyos ds f’kdk;r foHkkx ij Hkjklk djrs gq, eSaus ekeys dks ogha lekIr dj fn;k A
3- ijarq ekeyk vHkh lekIr ugha gqvk Fkk A mlh V~zsu esa lqcg Hkkxyiqj ls 5 fd0eh0 igys lckSj LVs’ku ij dkzWflax ds dkj.k xkMh [kM+h Fkh A, l-&1 dksp ds ;s Vh-Vh-bZ- vius dksp ds ctk;, 0lh0 dksp ls fudys, oa esjs ikl tujy dksp esa rhu vU; vkneh ds lkFk vk, vkSj esjs mij tkuysok geyk fd;k A ijarq eSaus viuk cpko fd;k A mlh oDr os dg jgs Fks fd ;s rks, d uewuk gS eSaus rqEgsa igpku fy;k gS A tkus ugha eSa yksdy gqWa vkSj veqd [krjukd xkWao dk gqWa A jsy ea=h rd esjh igqWap gS] th-vkj-ih-, oa vkj-ih-, Q- dks rks eSa tsc esa j[krk gqWa A dksbZ esjk LFkkukUrj.k ugha djok ldrk gS A dksbZ vf/kdkjh Hkh esjk dqN ugha fcxkM+ ldrs gSa A ;fn rqeus fyf[kr f’kdk;r dh rks rqEgsa tku ls ekj MkywWaxk, oa jsy esa pyus ugha nwWaxk A
yxkrkj ist 2 ij[protected]
%% 2 %%
4- mlh lqcg eSa Hkkxyiqj jsyos LVs’ku esa vkj-ih-, Q- Fkkuk] Vh-Vh-bZ- vkWfQl- fMIVh, l-, l- vkWfQl, oa izca/kd egksn; ls feyk, oa ekeys dh FkksM+h gh tkudkjh nh D;ksafd eq>s irk pyk fd ;s tekyiqj ds Vh-Vh-bZ- gSa A
5- egksn;] jsyos ds, sls dkfeZdksa ls jsyos dh lk[k detksj gksrh gS A Hkfo”; esa Hkh ;s esjs lkFk dqN gjdr dj ldrs gSa tSls& fVdV Nhu ysuk] geyk djuk ;k djokuk] cnlywdh djuk] tku ls ekjuk ;k ejok nsuk ftlls eq>s vkfFkZd] ‘kkjhfjd, oa ekufld uqdlku gks ldrh gS A vr% buds lkFk foHkkxh; dkjZokbZ djds budk LFkkukUrj.k nf{k.kh Hkkjr esa dj fn;k tk, ftlls fd ;s yksdy, oa vU; dkj.kksa ls nknkfxjh u dj lds, oa jsyos ds izfr ;kf=;ksa esa [kkSQ u jgs A d`i;k bl laca/k esa dh xbZ dkjZokbZ ls eq>s Hkh voxr djk;k tk, A vkids bl dk;Z ds fy, eSa vkthou vkHkkjh jgwWaxk A esjs vfrfjDr Hkkxyiqj o bl bykds ds vU; yksx Hkh vkids vkHkkjh jgsaxs, oa eqLdku ds lkFk ;k=k dj ldsxs A
vkidk fo’oklh
LFkku % flanjh
fnukad% [protected]@[protected]@2009 [protected]@& [protected]@[protected]@2009
ftrsUnz ‘ks[kj nRrk
izfrfyfi fuEufyf[kr dks lwpukFkZ, oa mfpr dkjZokbZ gsrq izsf”kr dh tkrh gS¼U.P.C.Mkd ls½ %&
1- Jh ykyw izlkn] jsy ea=h] ubZ fnYyh A
2- dk;Zikyd funs’kd] jsy ea=ky;] ubZ fnYyh A
3- dk;Zikyd funs’kd lrdZrk] lrdZrk funs’kky;] ubZ fnYyh A
4- vij egkizca/kd] iwoZ jsyos] dksydkrk] ia0 caxky A
5- Jheku izca/kd egksn;] tekyiqj jsyos LVs’ku] tekyiqj A
6- Jheku~ izca/kd egksn;] Hkkxyiqj jsyos LVs’ku] Hkkxyiqj A
7- Fkkuk bapktZ] th-vkj-ih-] Hkkxyiqj jsyos LVs’ku] Hkkxyiqj A
8- Fkkuk bapktZ] th-vkj-ih- tekyiqj jsyos LVs’ku] tekyiqj A
Aug 14, 2020
Complaint marked as Resolved
Indian Railway — Reimburesement of e-ticket money
hi,I booked a ticket online whose details are given below. Ticket didn't get cleared so i expect ticket money to be reimbursed as per railway rules say.
All i got in response is a mail that money has been credited to my account but nothing like that happened in real world.
Please consider this matter seriously. Thank you.
ticket details:
PNR No. [protected]
Tr. id. [protected]
Train no. 2137
from mumbai to mathura
date 24/10/2008
class sleeper