Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 300

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shailesh Gorasia
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Parking Charges

Dear Sir,
Car Parking charges at Vadodara Railway Station is very high. Rs. 25 charged for 4 hours as Normal & Premium parking. Earlier there was 2 type parking charges. One Normal with charge of Rs. 10 & other Permium parking of Rs. 20. Now the normal charges has been taken away and a hefty parking charge of Rs. 25 levied for parking.

Please let us know if there is any resource to this & to whom do we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of NO ROOM Status

I have booked a e-ticket on 21Jul 08, for journey date 3aug08, PNR was [protected], at the time of booking, booking status was WL7, 8, 9, but after chart preparation it shows NO ROOM.

first when ticket have booked the status can't be NO ROOM,

Second according to e-ticket rule if ticket is not confirm, after chart preparation, it will cancel automatically and ticket ammount have return within two days, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
robins tharakan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Railway

I had booked a ticket from Delhi to Kanpur for 2AC. Due to non availability of 2AC coach, my reservation downgraded to 3AC. I have submitted my written request alongwith original ticket to General Manager (Operation) IRCTC, New Delhi on 11.3.2008 for refund of difference of amount between 2AC & 3AC. I have not received my refund or even an acknowledgement, till today. The ticket/ booking details are as under:

PNR No. 244...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harkanwal Paul S Batra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against TT

Our Domestic Help Miss Rabina Thami Travelling on Train No. 2506 (North East Express) vide PNR No. [protected] from New Delhi to New Jalpaiguri on 12 Dec. 2008.
Coach No. A-2
Seat No. 26
She was forcibly shifted to Three Tyre by the TT.
The Train is schduled to reach New Jal Pai Guri today at about 7.30 pm
I willl be obliged if you will take necessary action against TT and oblige

HP Singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
S
Sandeep Agnihotri
from Bengaluru, Karnataka
Report
Copy

Refund of unconfirmed ticket

To
Chief Commercial Manager (Cash Returns)
Genral Manager Office
West Central Rail
Civil Lines, Indira Market
Jabalpur 482002

Sub:- Refund of Amount for unconfirmed Ticket
Reminder-3

Please refer to my earlier letter requesting for refund of money for the Journey intended on 06/04/2008 from Habibganj to Dadar Mumbai by Punjab Mail 2138 with the following details
Sl...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAVINDER SINGH
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISS BEHAIVIOR BY STATION MASTER

sir, my name is ravinder singh. i belong to jandiala guru, amritsar. i daily go jandiala to amritsar for studying. jandiala station master is very bad person. he has no sense how to speak.
he always speak bad language with passengers.
please take action against him fast.
i shall be very thankful to you...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
ramesh d garge
from Pune, Maharashtra
Report
Copy

senior citizen's agony for indian railway

Ramesh D Garge
Senior Citizen of India,
‘Yatnadeep’, Opp Magan Bhuvan,
Nr G P O, Raopura, Baroda, Gujarat
Pin Code – 390 001

Dt – 6/12/2008

Dear Sir / Madam,

I am 70 years old senior citizen of democratic India. I have worked hard and paid taxes regularly all my life to the Government of India. On 5th December, 2008, I boarded train no-2933,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pranav Pandya
from Pune, Maharashtra
Jun 24, 2023
This thread was updated on Jun 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my luggage and valuables and no help found on Pune Railway station

Hi,

On 11-Dec-2008, I was travelling through Ahimsa Express from Baroda to Pune, between 3:30-3:45 am early morning, I found sister's bag lost from my compartment between Karjat and Lonavala. We searched through each and every sleeper coach, however could not find. I tried to check for TC as well as any RPF jawan, however could not locate any.

When I reached Pune railway stations, I can not locate any TC...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
akhilesh prasad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund on TDR deposited in JUNE,2008

tdr refund PNR.NO.[protected]
Dear Sir,
I had been requesting for the refund, for the last 5 months, Though the train was cancelled and the ticket was booked by credit card, I had submitted the ticket in original at the origin station from where my tkt. was and taken a TDR(ticket deposit receipt).As guided by them i had send the TDR and application for refund to CHIEF COMMERCIAL MANAGER(REFUNDS)SOUTH EASTERN RAILWAY
14,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Brij Mohan Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 RNT passanger train always late

We are facing this problem since interlocking system work done at New Delhi Railway Station. Its always
20 or 30 minutes late....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drmondalak
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Train 2815: Missed onward train 2445

Registration No. DPG/R/2008/[protected]IRCTC)

Dear Sir/Madam,
This is for your kind information that, I missed the train no. 2445 (PNR NO: [protected]) Ex New Delhi to Jammu-Tawi on 16th Nov. 2008 because o[censored]nexpected FOUR HOUR delay of incoming train no. 2815 (PNR NO: [protected]) which was sheduled to arrive at 17:05 at New Delhi.
Consequently, I missed the train on that day. I requested New Delhi Rly. Stn Master...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajendersaini
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dirty food

Hi,

I want to complaint about the food quaity in train no :- 2649(sampark kranti - Bangalore to delhi ) on 21/11/2008, it was so bad that even animal will not eat that food. I think Mr. lolu prashad yadav is not aware of this kind of corrouption going on in food bussiness. Dal was not having single grain of daal, potato were not cleaned. worm were running in food. Please someone bring this in attention of MR. laaloo prashad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manik Hande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of tatkal ticket amount

Manik Hande
JN-4, Building-2, Flat-8, Sector-10,
Shanti Sagar Apartments, Vashi,
New Mumbai – 400703

TEL :[protected]
MOB :[protected]
Email : [protected]@yahoo.com

Date :[protected]

Sub: request of refund due to unforeseen circumstances in Mumbai.

Dear Sir,

My family wanted a vacation & hence we...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Kasat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Addition of an additional birth in each compartment

This is most useless decision from Indian railway just to create problem for commuters...Adding a new birth in side means all the three person cannot sit or sleep properly as it is suffocation, also there is problem for keeping bags as adding new seats there is no addition on baggage space and other facilities...I have almost stopeed travelling in train after this change...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
Mrs. Divyal Jogal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lethargic and Corrupt employees

I was traveling from Byculla to CST and was asked for ticket from the TC. I showed the pass I had which was valid upto next three months. But still she argued on the matter of mismatch in ID Card number and the ticket number. On this basis she asked for a fine of Rs. 263/- from me. When I refused to pay, She took me to the CST main office, and there the gentleman sitting was very rude in his language. When I asked to show the rule book regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shreerang yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailability of clean bedsheets, covers, pillows and blankets

Travel details - PNR [protected] ; Class 3A ; Ahmedabad to Mumbai ; Train No 9018 ; Coach/Berth B1/01 and B1/04 ; Traveller names - Shreerang Yadav and Pratik S.

Complaint: Dirty blankets and pillows provided. On requesting for clean blankets and pillows/ bedsheets, the coach attendant Sanjay Jaiswal misbehaved and the complaint book was not provided inspite of several requests.
I would like to seek refund of the fare...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shyam Kr. Varma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

T.C. charging necessary for luggage

Dear Sir,
This is Shyam Kumar Varma, resident of Mumbai. I was returning from Basti station (U.P.) to Mumbai via Avadh Express(Train no: 9040) on 27 Nov 08 and had 3 tickets + 1 waiting list ticket with a luggage of 140 kgs approx. I have already weighed the same 2 times from my side also. But When the train entered to Madhya Pradesh on 28 Nov 08, 2 T.C.'s came with a faulty weighing instrument (The local bhangar wala carries...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
B.RADHARANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GENERAL RESERVATIONS IN DISABLED COACH

Dear Sir/Madam,

I had a very bad experience on 21st November, 2008 in 1013 LTT-Coimbatore Express having PNR No.[protected] in Disabled Coach, marked as S-12 (SEAT/BERTH Nos.1, 2, 3, & 4 - allotted to me, husband and two children).

We had a tension full atmosphere through out the journey. We could not get down and have water and food to our choice. We were forced to spend the entire night without proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kalyan Srisrimal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travelling with reservation In sleeper coach.

This month i had to travel from Jodhpur to Bangalore with reservation in sleeper coach in Train no. 6507. As train left the Jodhpur station and passed through 3-4 station, i noticed that lot of people in the coach are travelling with unreserved ticket. To my great surprise i again noticed that TTE is allowing that to travel in resered coach by collecting penalty. In night there was no space to go to the bathroom as all the people with such...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sharib jafri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience in travelling as Indian railway added one more in the coach

I booked a ticket for 2 through an authoirsed agent for 25.11.2008 in Kashi V express.
One of the passenger was a lady with a kid.The birth nos were 33 and 36. I had to give rs. 100 to the agent just to get the lower births. On the ticket too it was mentioned lower birth against both nos.
To my supprise when boarding the train found both now are upper births. Thats because a birth was added to the side.
Many passengers...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy