Indian Railways Complaints & Reviews

Indian Railways — Theft in Mumbai Rajdhani

On 17 Dec, I and my wife along with our daughter were going from Mumbai to Delhi via Rajdhani Exp. We were in B8 coach. We were happy that we are going to meet our parents. My wife went to sleep on berth # 72, after Ratlam at around 12 in night, and at around 0130 HRS, she realized that someone has stole her handbag which contained jewels worth more than 1.5 lac. When she raised alarm, every body got up. But to my surprise, coach attendant was sleeping. We woke him up, but in place of doing any thing, he took me to Dy. T.C., who also was sleeping. We woke him up also. He simple took out pen and FIR application and started filling that out.

When I asked him that is there any police man or GRP in the train, he simply denied and told me that in Kota station GRP will come search the coach.

In Kota, on 2 GRP personnel came, who started asking me how much amount of money and jewelery was there in bag. The other GRP person was talking on wireless and telling every detail to the person on the other end.

When train started from Kota, I asked Dy. T.C. that where is the GRP, he told me that he informed the GRP and they did not come. When I tried to pull the chain, he asked me not to do that as GRP is in other coach and they will be coming here. After around 5 mins, when I asked about GRP, he told me that he has to see where they are. He left and then returned back with one constable after 5 mins who was in 1st AC. When we asked him to search the coach, he told us that it’s too late and he will do that in the morning. That constable simply left from the coach. Then Dy. T.C. handed over the FIR which was signed by Kota GRP and he also left and went to sleep.

Then coach attendant also left and went in other coach to sleep. In this whole incidence, no body even helped us. They were trying to escape from their duty and no one did any thing. I have no answer to any questions like:

• Why coach attendant was sleeping in corner?
• Why T.C. was not interested in searching the bag but he was more interested in filing the FIR?
• Why did he tell me lie that GRP will come and search the coach?
• Why did he tell me the GRP is in some other coach when there were no GRP personnel?
• What is the security for general public in such a good train?
• Whose responsibility is to handle the robbery or theft in the train?
• How can any person who is not a passenger enter into Rajdhani?
• What is the assurance that it was not stole by any railway staff/contractor?
• What is the responsibility of GRP? Is it to help general public or to rob them and take their share from robbers?


Although we cried a lot and asked them repeatedly to help and search the coach, no body like coach attendant, Dy. T.C., GRP came to help us. It seems that they were connived with each other and hence were more concern for their share of money than helping us. Please take serious action on these people and try to help us to get our belongings back.

If this is the kind of security or the response from police general people will get, then how can they feel secure in their own country? This might be just one incidence which I am trying to report through your news channel but there might be hundreds of thousands of cases which might go unnoticed or unreported.

Using your channel as medium, I wanted to let every body in this country know that there are no safety measures in Railways and you will find crooks everywhere. Just because anybody is going by Rajdhani, doesn’t make him more secure or more relax person as it can happen to anybody anywhere.

It has been more than 15 days and despite being giving the written complaints, nobody has taken any action. For a middle class person, this loss is huge. I have suffered a lot due to this theft. I would like to request every body to take utmost care of their belongings while travelling. As Indian Railway can never raise from the level it was 50 years ago. It is still in the same place as of that time. Nobody will come to your help. GRP is just for the namesake. They are good for nothing. Every body is busy for getting their share of money from the robbery.Still they call India as JAI HIND...

I found the Bangalore-Ernakulam express to be equally very dirty.With tiny cockroaches, remanant of food on the window base. In fact everything about the Indian Rail is stinking and dirty. What makes the Indians live in filth? You see a beautiful villa and next to it is the slum. Being a Singaporean Indian, i am ashamed to read comments from the tourist in some of the blogs.WHEN WILL INDIA DO SOMETHING ABOUT CLEANLINESS and GETTING RID OF THE OLD TRAIN SYSTEM. Will it take another 20 years for India to be a clean city?

Sir,

The train number 4005 (LICHCHAVI EXP) is running too much late these days.
It was running timely when starting from Samastipur. Now train has been extended to Sitamarhi, after that journey from this train to Delhi has become headache. Now train is running 10-12 hours late regularly when coming from Samastipur to New Delhi.

Why railway administrator is not taking care of this train?
May I expect the train will run on time.

Thanks
Badre Alam

HI I am kunal and m agree with them as we need more to do to clean train nd surroundings.it is good for us as well as for tourist.Indian train are very slow also.we need to modernise it also.pasangers are puuting there money as well as time for travel so they need comfort and safe journey.railway ministers should not only think about progress of their own state.they are working for indian railways not for one state.moreover we are equally responsible for dirt around the train as we just feel we are the king and to clean is duty of railway staffs.more awareness and less rush in train can solve all these problems.

i have had similar experiences.
i was travelling in rajdhani exp from nagpur to delhi in 2nd AC coach.
the food was aweful and there were bed bugs in the bed sheets.
the staff was rude and also demanded tip.
i wonder if anything happens if we file complaints again them.

Food is not good, not tasty, , the vendors they only bring only tea and not other items...and tea contains no or very less milk and chalo dudh nehi dalte hain to kam se kam chini to dal do wo bhi nehi hota hai...plesse do some thing for this...and there is more problem more trains should be started as no room problem is very frequent...

I feel sorry for ur loss, but I am amazed that same thing happened with my friend, between 12 to 2 am her purse was stolen, it contained lots of money and jewellery. she said perhaps in ratlam somebody may have come and stolen it. they pulled chain in kota, asked police but no help.

Railway Quarters — Dirty Railway Admin

1. In Rainy season all drainage water will come in to home(quaters).

2. No Water Facility (including drinking).

3. No Street Light Facility.

4. All Quaters are damaged.

etc....

Hi,

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]

Hi,

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]

Hi,

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]
Coch No: S2
Seat No: 54

Hi,

Subject : Special Food 55/ Rs In Indian Railway Train ie not more than 20 / Rs Cost

I am shailendra kumar from hyderbad. My complaind is I came from Agra by Dakhshin Exp train departure time is 1:55 AM[protected] from Agra Cantt and Arrivail Time is 4:50 in Hyderbad Station. I took dinner in tarin at 8:30 from train cantineen that food was special and charged me 55 /- Rs for that junk food only junk panner subjee. but there was no quality in that food. Please you should take action against that vendor.

Thanks And Regards,
Shailendra Kumar
[protected]

Train No 2721
PNR No:[protected]
Coch No: S2
Seat No: 54

my brother traveled by awadh-aasam train from Mujjafarpur to siwan, but no had place to get in any copartment, bcoz the army men who are also travelled, they didnot give any body to get inside of any compartment, they speak always that the train are 'mere baap ki jaagir hai' so other people got very trouble, bcoz of army men, so bcoz of this i will never support from today any armymen.

FOOD ITEM — NO CLEANLINESS IN FOOD

Sir,

I am Venkatesh working in ITPL white field Bangalore, the complaint is, there is a hotel in back gate of ITPL naming Manjunatha Hotel, today i went for breakfast, i took Vada & Sambar, after having 10% of my breakfast, i found a rigid PIN in that, i told about it to owner of hotel, he answered negligently, and told what ever u want to do u can do dont tell all those things, when i told i am going to complaint, he told i know how to handle all those things, u do what u wanted to, actually i expected a smooth response from him, and a cleanness in food for next time onwards, i shocked from his answers,

so please register my compliant and please take the appropriate action on the hotel.

Thanking You

Venkatesh Jagatap

shaktipunj express is really dirty which runs from jabalpur to howrah.
the washbasins have no or very less water and sometimes the water provided is very dirty too
the toilet walls are pale and look like they have not been cleaned for years .
foul smell always come out from the toilet but they never bother to clean it.
the train stops at the middle of forests and gets just too late.
the train food is so stale and ugly to eat.
sometimes the fan does not work so one has to just tolerate the scorching sun and also the lights are too dim for anyone to read.
the compartments are really dirty and the seats never gets cleaned.
the window panes have dirty yellow patches and are so very dirty to touch.
thefts are also there so no one can be very sure for his footwears.
PLZ DO SOMETHING GOOD FOR THIS TRAIN

Indian Railway — food

i was a traveller from Kottayam to Bangalore by Kochuveli express, the food supplied in the train is so hopeless. There is no proper checking of the quality of the food. The qualiaty control must be activated properly.
I was bed ridden due to severe stomach ache and loose motion for 4 days.
after taking vegetable pulav from the Railway kitchen. My sister who travelled on Ernakulm Express on 29th Morning also had similar problem after taking fried rice.
Too much vendors are entering the compartment with food items, shouting and disturbing during the sleeping time.
TTR not taking care o[censored]nauthorized passengers in reservation compartments who occupy the reserved seats and disturbing the passengers.

Hi, as tired by the food quality from pantry I tried food from http://merafoodchoice.com/ and was happy about my decision

I am completly agree wiith you. I also faced the same problem. Then my friend suggesed me travelkhana to book food online.I really appreciate their services and food quality is too good.I think you should try once.

I had confirmed booking in 8478, Kalinga Utkal Express from Rourkela to Bhubaneshwar on 28/04/2009 (PNR No.[protected]. When on 28th afternoon I inquired in 139 about the running status of the train, the system informed me that the train was running 40 minutes late and hence will reach Rourkela by 17.30 and depart at 17.52 instead of 17.10. I inquired for several times between 15.30 hour to 17.00 hour. All the time the response was same. But, when I reached the station by 17.35 hour, I came to know that the train has already left the station by around 17.35 hour.
I was harassed unnecessarily because of the faulty system of Indian railway; was embarrassed before the railway staffs, who were trying to prove that it was my mistake to believe in their system; and has been financially affected as my e-ticket could not be canceled. Even at my request, I was not permitted to travel some other train in sleeper class also, though I had booking in 2ndAC and tatkal quota.
I registered a complain to the DSM(C) Rourkela, though I really doubt if any help could be offered to me by THE GREAT INDIAN RAILWAY.

The services of 139 is very very very very poor. One can not get any information from this number. Earlier there were three nos. 1330, 1335 and 125050. These numbers were working satisfactorily. But now you can not get any information even after departure of the train. why Railway administration is silent about this ?

THE
Rail administrator (purani delhi railway station jone)


sir/madum

I agent irctc (A.D.INFOTECH SYSTEMS, NAME: -AKHILESH JHA, ADD-WZ 98, GF LAMBA COMPLEX JWALA HERI MKT PASCHIM VIHAR NEW DELHI-63, EMAIL [protected]@ymail.com, mobile no-[protected])

ticket pnr no-[protected]
transaction id-[protected]
train no -4056/brahmputra mail
dli to patna
journey date-16-5-09

passenger name- durgesh jha, age-19, sex - male, coach no- s2, seat/b no-003

jis coach ka TTE K.C.KANOJIA hain ye ticket ko not valid batate huy passanger ko mara pita or sama sra nicha phec dia or dham ki dia jail me band kar denge

phir is ticket ko wrong batate hue 750 ka durgesh jha ke name par ticket kat dia .


sir se nivedan hai ki iski sahi checking kiya jai or TTE K.C.KANOJIA se pucha jai ki mara pita kyo.sman kyo phekar
iski sahi jankari mujhe milni chahiya
APKA -AKHILESH JHA, [protected]

To

Hon’ble smt. Mamta Banerjee ji,
Minister of railways,
Govt. of India,
New Delhi

SUBJECT: GRIEVANCES FOR PROVIDING FACILITIES TO THE PASSENGERS TRAVELING IN THE NORTHERN RAILWAYS

R/Madam,

With due respect, we here by submit the following points on the above noted subject for your favourable consideration & early n/action please.
 FOR STARTING A NEW EXPRESS TRAINS & ADDING EXTRA COACHES FOR GENERAL PUBLIC ON DELHI-AMRITSAR ROUTE
Your goodself is reqested to start a new Janta express train for general type of passengers (without any reservation/sleeper coaches) from Delhi to Amritsar & back; which is very essential on this route, as all other express trains on this route are overcrowded, which are having a few general coaches, as a result of which, passengers especially, like senior citizens, children & ladies feel inconvinience& some times got injured in traveling. To overcome this difficulty please start a new Janta Express Train (without any reservation coaches) for general passengers & further requested to add/increase four to five general coaches with express trains running on this route so as to avoid / check havvy rush in the express trains.
 FOR EXTENDING NEW EXPRESS TRAINS LIKE GARIB-RATH & JAN_SHATABDI ON DELHI-AMRITSAR ROUTE.
Keeping in view the difficulties faced by the general public, due to havvy rush of passengers in the trains, we further request to start / extend new trains between Delhi & Amritsar & back, namely GARIB-RaTH & JAN-SHATABDI, alikewise these trains already ply on the route between Delhi & Chandigharh.
 TO REGULARIZE / MAKE DAILY SERVICE OF TRAIN NO.4037 UP & 4038 DOWN (DELHI-PATHANKOTE EXPRESS)
Yourgoodself is requested, keeping in view the above explained situation, to regularize daily the train no. 4037 UP & 4038 DOWN(Delhi-Pathankote) express & make its daily service, instead of on alternate days, as running now.This can be easily done as UP & DOWN side both trains are different, alikewise of other express trains ; like MALWA, DADAR etc.trains.
 TO CUT SHORT THE ROUTE OF SAHID EXPRESS (PREVIOUSLY FLYING MAIL EXPRESS )
Sahid express train is plying / running between Bihar state - some station to Amritsar & usually this train becomes late for many hrs due to long distance.
So, this train route may be cutshort to run between Delhi & Amritsar only, to restore its previous route
 RESERVATION IN THE WAITING LIST



We have generally noted, that while getting reservation of seats in the trains like SHANE-PUNJAB (train no.2497 up & 2498 down ) etc., waiting list is reached upon to 400 numbers, in that case railways generally charge reservation charges from passengers without making any arrangements / adding extra coaches for their sittings, as a result passengers feel inconvinience, due to nonavailability of seats, we suggest alternatively to allow such type of passengers(waiting list) to travel in other trains or add extra coaches, failing which railways should not issue reservation tickets on the waiting .
 EXEMPTION /REDUCTION OF FINE FOR NOT HOLDING SUPERFAST CHARGE TICKET & MAKING ITS AVAILABILITY ON THE PLATFORM
ITSELF (FROM MACHINES, BOOTHS ETC.)

 MAKING PROPER ARRANGEMENTS OF WATER & CLEANLINESS IN THE RAILWAYS

 MAKING ARRANGEMENTS FOR TOILETS IN THE E.M.U. ELECTRIC TRAINS AS SR. CITIZENS, LADIES & CHILDREN ESPECIALLY BADLY SUFFER IN ADDITION TO OTHER PASSENGERS.
 ARRANGEMENTS FOR PROVIDING COUPONS, RECEIPTS FOR THE BALANCE AMOUNT(COINS) FROM TICKET WINDOWS IN CASE COINS OR CHANGE OF BALANCE AMOUNT ARE NOT AVAILABLE


Yourgoodself is requested to kindly go through the above noted points /suggestions & make suitable arrangements to mitigate the hardships faced by the passengers through the current budget being prepared by your govt.& submitting in the parliament in the next month .

Thanking you in anticipation,
Yours faithfully,
1. Ramesh Arora
c/o Loomtex Handlooms
Satkartar Colony, Panipat
[protected]
2. Mohan singh
DATED: June 15, 2009
D/A=NIL c/o S.K. Press
Satkartar Colony Panipat
[protected]
3. Sunil Arora
Satkartar Colony Panipat
4. S.K.Puri 110, Satkartar Colony (opp.power house) Panipat.[protected]

Indian Railway — Re: Misbehave & Mistake in chart

To,
Respected Rail minsiter ji,
Dear Sir
PNR [protected], Date 16/07/08
I booked my ticket form agra cantt(AGC) to pune through irctc.co.in. As per irctc, waiting listed candidate name will not be appear on chart and those can't Board in train but in my case, name was present on chart at Agra cantt station. TTE not allowed to board in traion then i went to S.S. and told my problum. He said ur name is not there on chart. Again i shown him chart. Name was there. For this He argument with me alot & used some abuse language also but he made charge against me for misbehave & worte a memo to RPF. I faced lot of trouble at agra cantt station. I aksed that person name too but he didn't tell his name any how.
I talked to irctc person(Customer care)then he told it may due to mistake from railway. We can't do any thing. Any how I missed train & my chance for interview.
Please Do some thing to upgraded your railway staff behave.

Thank you Sir

yours truly,
Rajeev kumar gupta
[protected]

Indian Railways — Mismanagement and harrasment in indian railways

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint against problem faced during travel in Jammu tawi express dated 8th November 2009 from Jammu tawi to Pune.

Respected Sir,

With due respect we Citizen of India, want to bring to your kind attention about the problem we faced during the journey from Jammu tawi to Pune on 8/10/2008 in Jammu Tawi express.

Following trouble we faced:

We were total of ten persons (2 families, with our old aged parents, wife and children) and along with us there were other families too. We started our journey from Jammu, we sat in a compartment not having any indication thereon that it was a ladies compartment, and neither there was any guard or police man to tell about that. But on Jalandhar railway station, police started harassing us to vacate the compartment being ladies. They separated we people, when we spoke against that they started using abusive language. It was very difficult for us to manage such a situation in the mid way of journey with our old parents and children.

We just want to bring to your notice that how the common man who is not the regular traveler on that route will come to know about that. So, we request you to kindly pay attention on our complaint and take necessary action so that passenger would not face these problems in future.

Your’s truly
Citizens of India

We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct-2008. Our PNR No. is [protected] and transaction ID is [protected].I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demand the ticket to see and we shown the ticket and ID card but on that time she was started to say that this ticket is wrong, here is not mentioned the ID card no.. We were requesting to her that this ticket is supplied by IRCTC and you see your record and according to record we are showing the ID card. But she was not listening any thing and some other staff members who were available on duty on that time they were also supporting to her. She was using very rough language. She wasted our 2.30 hours and disturbed us mentally very much. We tries to convince her by many type of efforts, we shows the messages on our mobile sent by railway, we was showing the another ticket on our laptop but she was not ready to see any thing. In mean time we sees that she was doing like this and by another ways with the lot of passengers. It is very bad. I want a good punishment for her.
Name of Passengers: Mohd. Azam and Sant Kumar
Address
Sant Kumar
Principal
S.M. Degree College
Lehragaga-148031
Distt. Sangrur (Pb.)
Phone: [protected]

Hon'ble Railway minister
Govt of Railway
New Delhi
Sub:Not refund of i ticket PNR[protected]
Sir,
I materlise a railway i ticket regretly it is not confirm So I canceled I ticket from railway counter ticket no. A I 5 I 07052 JBP Railway station I am written many e mail to irctc they are not taking any response I would like to attend your kind honour into that 3 months has been passed I am not received my refund amount 3006.00 Once time I am sent a scan copy to irctc. What we can do for refund of amount please inform me. Excuse me for this trouble sir
Thanks
Rajesh Jain
Gotegaon

Indian Railways — Ticket checking outside train

This incident happened on 13th Jan 2009 at Kollam Jn, Kerala while
Me and my friends were coming from Chennai in No.2623 Trivandrum mail S5 and booked Talkal e-ticket. Since it was a talkal ticket we booked the ticket as a group ticket from Chennai to Trivandrum, but we needed to get out at different places.
Me got out at Kollam station and the ticket was with my friend who was going to Trivandrum. when i came to the exit one lady and a gent examiner asked the ticket and i told them its with my friend who is in the train and was a group ticket. they caught my bags and asked me to bring ticket from my friend( actually it was twice checked along the journey). But the train was about to start, i called my friend and he ran from his compartment to show the ticket while train was moving. We asked about the inconvenience but the examiner behaved rudely and harassed us. The examiner hold the ticket with him for questioning him. After few seconds quarrel only my friend got the ticket. At last my friend got the ticket and luckily manged to catch the running train. After train has gone the examiner didn't allowed me to go and told me "now you don't have ticket, going to hand over you to police and you don't have age to talk to me" and he called me thief and harassed me in front of the public. I think that examiner needed bribe..Will I get justice?????
I want to know do the passengers have any rights to question?
Are we the servants of railway employees?
Is it the right to check tickets at railway station after getting out from train? (they can do it in the train).Stop this insensible process!!!
Who will be responsible if anything happened to my friend who ran to catch the running train??
Is this is the customer welfare of INDIAN RAILWAY???
What action can the authorities can do???
Please do something as soon as possible so that other passengers may not have this experience..


Regards

Renju R Pillai

miss behavior by the railway employees is a serious problem.
this has to be noticed by the authorities.

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India

Subject :- Complaint against Ticket collecter and T.T.E. Staff.

R/Sir/Madam,
I hearbly informe to u sir/Madam my mother is lot of suffered from TC of Malout(Bathinda-Punjab) and TTE of North Zone.
It is the time and date of 15/4/2009 of 5.30am of morning respectfully.when my mother demanded of ticket of Malout to Jind and Jind to Malout up and down also.and TC demanded the Sum of Rs. 114/-. and My mother Paid the All of them on the spot.TC give the ticket with no. J 455 / 3754 and
J 455 / 3755 Respectfully.
And after when my mother come backed from jind from Intercity Express(New Delhi to Sheri Gangangar) the Train was checked by few person and they checked ok.
And then Again checking from flying staff. one of them is checking serial no. my mother and abousing her. Is It manner to behave the Women ...?
he found my mother ticket is 10 Rs. less from actual fare. tell me sir/Madam here my fault is occured or not . it is fault of TC of Malout and suffered my mother from it.
My mother asked them inspecting officer it is not my fault it is fault of TC of Malout but he was not hear about anything about fare or any logic.
And he asked to my mother to fine the pay of 258/- Rs. on the spot otherwise he struck off from the train. my mother requested to again and again but he was not aggree and collect from Rs. of 260/- from my mother.
fine slip no. 930903
Reasons for charge Asked :-W/S/F Jind To Malout
Passanger name :- Sudesh Rani.
So tell me is it our fault ...?
Plz justic with us. and get forwerd suitable step against Flying staff and Tc of Malout.
Thanking u,
Rajinder kamar S/o
Sudesh Rani.
W.No.4, Krishna nagar,
St. no. 2, H.No. 52(Camp)
Malout-152107(pb.)
Teh-Malout, Distt.-Muktsar
Zone -Bathinda (punjab)

Sir

I had booked ticket of train no.2115 Journey Dated 13.05.2009 in AC 2 tier through IRCTC at the time of booking i had booked the ticket for 3 passengers i got the waiting list ticket at the time of booking, but their is suddenly change in our progarm so i have cancelled one passenger out of three after cancelletion of one passenger.After preparation of chart remaining 2 passengers were confirmed as per current PNR Status

Passenger Current Status Enquiry
You Queried For PNR Number[protected]

Warning: No one is authorised to make any type of commercial usage like putting web advertisements or SMS service and Reproducing/Transmitting/Storing in its database, any content of www.indianrail.gov.in website, without prior written permission from Indian Railways. Violators will be severely prosecuted.
Journey Details
S. No. Train Number Train Name Date (DD-MM-YYYY) From Station To Station Reserved Upto Station Boarding Point Station Class
1 2115 SIDDHESHWAR EXP[protected] CSTM SUR SUR CSTM 1A

S. No.
Booking Status Current Status Coach Position
(Coach No, Berth No., Quota) (Coach No, Berth No.)
Passenger 1 CNF, GN HA1, B 16
Passenger 2 CNF, GN HA1, B 16
Passenger 3 CNF, GN Can/Mod
Charting Status CHART PREPARED
Please Note that in case the Final Charts have not been prepared, the Current Status
might change at a later stage.


As per the above status we board the train but conductor has told that your ticket is not confirmed and he asked to get down the train at Dadar station.

Please investigate the above matter and inform me who is responsible for mental harrasment as well as financial loss.

Awaiting your favourable reply.

my few comments above complaint like that situation passenge only responsible when he going outside he must be show ticket or he consult train tte how can i go outside without ticket. i am not agree above complaint. what tte done correct cause she doing correc duty what railway given.

because our punjab side tc is not good, most of the cases tc is faulty, because tc ask theperson you go in side the train demanding some money, pessenger pay the money, pessenger isrelaxed then i pay money, but after some time checking staff is came the harrased the person, you have no ticket, if thepasenger says then after your conformation i travell thistrain, the tc ask if proof then passenger issilence. this type harrasment is normal regularlys.,

but i request to you, the department is public related, so, please see the matter, today is other person harrash, but some time readly person will hrasseh

ok thanks

navjot singh

ludhiana

hi friend i would like to clarify about the incident. you have indicated that you have booked a E_ticket.for a E.Ticket a Photo ID proof is must and so when you get down in different destination it will not be possible .the persons booked in single E-Ticket have to alight where the Id Holder himself alights.

my pnr no.[protected], status is GN/CONFIRMED, what is the meaning of that

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India


Subject :- Complaint against the Mismanagement at Amritsar Railway Staion


Dear Sir/Mam,


With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.

Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.


Regards,
Daljeet Singh

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India


Subject :- Complaint against the Mismanagement at Amritsar Railway Staion


Dear Sir/Mam,


With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.

Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.


Regards,
ANJNA SHARMA

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India


Subject :- Complaint against the Mismanagement at Amritsar Railway Staion


Dear Sir/Mam,


With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.

Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.


Regards,
Isha Sharma

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India


Subject :- Complaint against the Mismanagement at Amritsar Railway Staion


Dear Sir/Mam,


With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.

Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.


Regards,
Raman Bansal

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India


Subject :- Complaint against the Mismanagement at Amritsar Railway Staion


Dear Sir/Mam,


With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.

Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.


Regards,
Charu Sharma

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India


Subject :- Complaint against the Mismanagement at Amritsar Railway Staion


Dear Sir/Mam,


With Reference to subjected matter, Today (19th Nov. 09'), ASR NDLS EXP :(train no.:-2460 )was their at the plateform at 6:12am against the schedule time of departure at 6:25am, But Guard coach was missing & after having heavy conversation among the staff, guard coach came at 6:52am, because of this mismangement the train was delayed by 35 min. I am daily passanger, and these type of problems are usual problems & every daily passanger is facing the same. No proper information is availble at enquiry window, which creates more hazzels for passangers.

Kindly look into the matter, and take the necessary action against the subjected matter, so that in future these kind of problems can be avoided.


Regards,
Rishi Chadda

HA1, B is now a current status of one of my client.what does that meant?is it confirmed or not.my client is coming from BBA to HWH via howrah mail.1A

Indian Railway — misbehave of railway staff

Today that is on 24 jan 2010.... person giving ticket had fight with one standing ahead of me in que. though the ticket window was to close after 5 min he did it before. i wanted to refill my smart card which is done on that window only. when i went to another window he refused me and said to go to west for which i have to buy platform ticket. and when i finally decided not to refill my smart card and buy a ticket he took money and return the ticket after giving 10 others standing behind me only because i stood against them...........this was so frustating.........

my pnr no.[protected], status is W/L 1, but the another paragraph is shown Please Note that in case the Final Charts have not been prepared, the Current Status might change at a later stage. what is the meaning of that

HA1, B is now a current status of my ticket. what does that meant? is it confirmed or not

Indian Railways — Misbehave to Handicap Child

I (shailendra yadav) is a physically handicapp child of what I am having my handicapp certificate by govt. Authority. I am writting this as i have been treated badly by the railway police when I was going to take my ticket. The police person saw that i was handicap & also i had told him too , then also he shouted at me & told that I should go from there and come in line as other people who are fit. There was a huge line in counter with physically fit people. So due to my unfitness i can not stand that long. Also on special counter made for us , i was said to go from there. This all incident took place on the raipur junction station of chattisgarh on 22/05/11 (sunday). This not first time i was treated badly by any railway employee, many times this happened. So plz kindly look toward this matter. I could not ask the name of person but i could recognise him if i see him personally.

Yours faithfull
shailendra yadav
sonadih, P.O- Raseda
raipur

24/05/11.

I think we should make the railway minister and all the top officials travel in one of the side middle or side upper births. probably they may realize the difficulties then.

Rail travel used to be such a pleasure in India, expecially due to the economical fares.. now we have nothing left.. slowly the entire system is going down the drain and probably next step will be cramming the passengers in what ever open space is left till the compartments are packed air tight.

I pray that better sense prevail and may god give some brains to the administration and that they withdraw this horrendous scheme.

Its Dangrous and life threating during accidents, very uncomfortable for all, and creates mental agaony. Not to mention the unclean toilets are more smelly and filthy now. Request everyone one who reads this to sign and endorse this complain as well

now travelling in AC is more like travelling in sleeper class. and specially this side middle berth is a . how difficult it cud be to a tall person to adjust dere. and even if they want to keep this side middle berth, then they can keep low cost for these berths..and the biggest agony is that, u book a ticket in tatkal, already paying extra money and you will get a side middle berth..not done.
and i cudnt understand why sometime thse side middle berth are functioning and sometimes not.

Ref: our Ticket no.24331011, PNR NO.[protected], Dt.23.6.2009

Dear Sir,

Since we really appreciate all steps that are taken by the Railways for improving conditions in trains and ensuring the satisfactions and, more importantly, the safety of passengers we deem it our duty to bring to your notice all the harassment we faced on the Jagannath Express on the night of June, 23 when we were going to Puri from Balasore witness the Rath Yatra and inaction of the railway and R.P.F. staff who did not respond to our appeal for help.

When the train reached Bhadrak station there was complete chaos as hordes of youth ticketless travesser invaded the sleeper compartment and forcibly asked passengers with bonafide tickets and reservations to vacate seats so that they could sit comfortably. In our compartment S 13 we were abused and ill treated by about 25 to 30 young hooligans. It was a nerve-wracking experience for all o[censored]s. At that time I managed at Jakhapura station to put through a call to Cuttack station enquiry No.[protected] and requested that R.P.F. and police staff be alerted to take action at Cuttack but nothing was done. When the train reached Cuttack but nothing was done. When the train reached Cuttack it halted for over 20 minutes but no action was taken even we went to the enquiry and lodged complaints personally.

In fact Sir, we found that the railway staff are grossly indifferent to such appeals for help and allow all types of miscreants to harass passenger in a shameless manner. We are deeply aggrieved and we pray that some action is taken after proper inquiry and fixation of responsibility.

We also feel during Rath Yatra time R.P.F. staff must be provided in more than full strength in all reserved compartment to deal with hooligans particularly at Bhadrak to Jajpur Road railway station.

We will be really happy if action is taken and in future other passengers do not face the harassment and trauma we had to face.

Thanking you.

Yours faithfully,
For
SOMANATH PATRA
NITAI GOUR SAMAL
LOKANATH BARIK
NALINI ACHARYA
SAMBHUNATH DAS

Ref: our Ticket no.24331011, PNR NO.[protected], Dt.23.6.2009

Dear Sir,

Since we really appreciate all steps that are taken by the Railways for improving conditions in trains and ensuring the satisfactions and, more importantly, the safety of passengers we deem it our duty to bring to your notice all the harassment we faced on the Jagannath Express on the night of June, 23 when we were going to Puri from Balasore witness the Rath Yatra and inaction of the railway and R.P.F. staff who did not respond to our appeal for help.

When the train reached Bhadrak station there was complete chaos as hordes of youth ticketless travesser invaded the sleeper compartment and forcibly asked passengers with bonafide tickets and reservations to vacate seats so that they could sit comfortably. In our compartment S 13 we were abused and ill treated by about 25 to 30 young hooligans. It was a nerve-wracking experience for all o[censored]s. At that time I managed at Jakhapura station to put through a call to Cuttack station enquiry No.[protected] and requested that R.P.F. and police staff be alerted to take action at Cuttack but nothing was done. When the train reached Cuttack but nothing was done. When the train reached Cuttack it halted for over 20 minutes but no action was taken even we went to the enquiry and lodged complaints personally.

In fact Sir, we found that the railway staff are grossly indifferent to such appeals for help and allow all types of miscreants to harass passenger in a shameless manner. We are deeply aggrieved and we pray that some action is taken after proper inquiry and fixation of responsibility.

We also feel during Rath Yatra time R.P.F. staff must be provided in more than full strength in all reserved compartment to deal with hooligans particularly at Bhadrak to Jajpur Road railway station.

We will be really happy if action is taken and in future other passengers do not face the harassment and trauma we had to face.

Thanking you.

Yours faithfully,
For

Ref.- PNR No.[protected] dtd.28/09/09
Sir,
On 28/09/09 I travelled from Ghy to Bolpur by Saraighat Express(Train No.- 2346) on A.C. 2A and my two Tickets was on RAC (Berth no. 45).I was travelling along with my wife and daughter.I do astonish to see how a train can start from Guwahati Station without a T.T.E. throughout the Train.No T.T.E. found till NJP Station, but with that T.T.E. no chart was available as no-body handover the chart.So, from Ghy to NJP though seats was available but as no T.T.E. was available so we had to travell by sitting on that sit only and after that as no chart was available so up to Bolpur I had to take the pain.I had made a writted complain also (Book No.-168, N.F.- SN 86, Serial No.13 dated.-28/09/09). You are taking money from the passenger but why you are not giving the service. I want that you have deduct the money from the T.T.E.s who were absent and I had to bear the pain and have to return to me.If you give punishment to those T.T.E.s then I will feel that these type complain has value.

RAILWAY RPF — RAILWAY RPF INACTION

ON 03.12.2010 WHILE TRAVELLING BY SEALDAH DURANTO EXP (TRAIN NO 2260 TICKET PNR NO [protected],COACH A2,BERTH NO 43 & 45) TO KOLKATA MY WIFES LADIES PURSE CONTAINING VALUABLES (WORTH APPX Rs.70,000/-) CONTAINING JEWELLERY,CASH,MOBILE,KEYS,SPECTACLE WAS LIFTED WHILE BOARDING THE TRAIN OR WITHIN THE COMPARTMENT.DUE TO SHORTAGE OF TIME BEFORE DEPARTURE OF TRAIN ,INCIDENT COULD NOT BE REGISTERED AT NEW DELHI STATION RPF BUT SAME WAS REGISTERED WITH TRAIN MANAGER(COMP NO 600714 DTD 03.12.10). AT SEALDAH ALSO FIR WAS LODGED WITH SEALDAH GRPF COPY TO NEW DELHI GRPS( FIR NO GDE 252 DTD 04.12.10) ATTACHING COPY OF TICKET,TRAIN MANAGER COMPLAINT .AT SEALDAH I WAS ASKED TO ENQUIRE THE STATUS OF FIR AT NEW DELHI WHICH THEY WERE TO SEND TO NEW DELHI WITH THEIR COMMENTS.
ON ARRIVAL AT NEW DELHI ON 12.12.2010 ON QUERRY ABOUT THE STATUS OF FIR I WAS TOLD THAT SAME IS NOT YET RECEIVED BY THEM.
THE RAILWAY RPF IS REQESTED TO INVESTIGATE THE INCIDENT AND RETURN THE BELONGINGS OR COMPENSATE.

My flight was booked for 6:30 AM on 16th Dec 2012 from Kolkata to Bangalore.
I had to travel from Jamshedpur to Howrah and the train was to reach at 3:55 AM but reached only at 5:50 AM.
Needless to say I missed the flight and had to book another flight for 18that a very high price.
Need the cost reimbursed. Please let me know how to go about the procedure.
Moses John
[protected]@gmail.com

inspector

railway Complaints - Pension
View all railway complaints
railway
Posted:[protected] by Oddi Suryanarayana Send email
Pension
I was retired from Railway Service w.e.f. 30.06.08 and opted to draw my pesnion from SBI Garividi Branch (4827) Vizianagaram vide pension account PPO No. [protected] against SB Account [protected] but till date I could not received any Pension. In this context, I have lodged a complaint in December 2008 in customer care but no response. I view of the above you are requested to kindly look into the matter and arrange to pay my pension thorough Garividi Branch with a suitable reply on my E-Mail address.

I was retired from Railway Service w.e.f. 30.06.08 and opted to draw my pesnion from SBI Garividi Branch (4827) Vizianagaram vide pension account PPO No. [protected] against SB Account [protected] but till date I could not received any Pension. In this context, I have lodged a complaint in December 2008 in customer care but no response. I view of the above you are requested to kindly look into the matter and arrange to pay my pension thorough Garividi Branch with a suitable reply on my E-Mail address.

I was retired from S E Railway Service w.e.f. 30.06.08 and opted to draw my pesnion from SBI Garividi Branch (4827) Vizianagaram vide pension account PPO No. [protected] against SB Account [protected] but till date I could not received any Pension. In this context, I have lodged a complaint in December 2008 in customer care but no response. I view of the above you are requested to kindly look into the matter and arrange to pay my pension thorough Garividi Branch with a suitable reply on my E-Mail address.

I am traveling from Adilabad to Vijayawada in krishna exp on 15/8/09 in 3tier a/c in that i had identified some rats in a/c compatment.in a/c coach there is no maintance i felt so uneasy so i request authority to maintain clean.we are paying 823/- from adi-vij but there is no cleanleness

It happens many a times that, due the heavy traffic on the server, before the e-booking is completed irctc server shows timeout. In this case the user has to login again.

Though Railway authorities says that one should verify booking before making booking again, but those who are rarely using the system, above error may occur.

In this regard my opinion is that :

Railway should reject duplicate booking at the server level itself, in case all the particulars matches. This facility is available in some of the private booking sites.

In genuine cases, the railway should consider refund of such tickets.