Indian Railways Complaints & Reviews

dear sir.
mai ujjain se bina ke liya travel kar raha tha, aur mere pass e-ticket tha.ujjain se nikelte hi two T.T TRAIN MAI AAYE AUR MERE AUR MERE WIFE KE SAATH MISBEHAVE KIYA. AUR HUME TRAIN SE UTERNE KO KAHA.. JABKI MERE PASS E-TICKET WITH ID PROOF THA. PHIR BHI UN LOGO NE USKO NAHI MANA . AUR 860. KI PENALTY LAGA DI. SIR AGAR RAILWAY AISA BEHAVE KAREGA THO E-TICKET KA KYA MATLAB HAI. AUR HUMARE COACH ATTENDER NE JAB TICKET DEKHA THO KAHA KI TICKET AND ID DONO HI SAHI HAI. SO SIR PLEASE DO SOME THING .AND GIVE ME MY PENALTY MONEY BACK.
THE DETAIL OF MY TICKET IS GIVEN BELOW
THANK YOU
YOUR FAITHFULLY
RAJENDRA KUMAR JAIN
K.K. MEDICAL
JAHNDA CHOWK KHURAI, DIST:- SAUGOR(M.P)



Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 2919 Train Name MALWA EXPRESS
From Station UJJAIN JN(UJN) To Station BINA JN(BINA)
Date 22/9/2009 Class SL
Boarding UJJAIN JN(UJN) Resv Upto BINA JN(BINA)
Quota General Booked By







Ticket Details



S# Name Age Sex Berth Preference Senior Citizen
1 RAJENDRA JAIN 55 Male Lower
2 URMILA JAIN 49 Female Lower





Payment Details
Payment Option SBI Debit
Ticket Charge Rs 362.00
Internet Service Charge Rs 15.00
Total Rs 377.00

Hello,

I need some information, how to book one full Bogey what is the procedure to do this plese let me know.

Thanxs,
N.Srini

There is only one train to lucknow & it is very crowed in festive season .there is also no trains for NORTH EAST zone.Soplease start a new train to gorakhpur

I have noticed all trains running toward south are not maintained properly, first you have to get rid of cockroaches. And bedsheet & blankets are not cleaned.

sir, I booked ticket from gzb to lko of date[protected] but ticket is show in faild account but my transection id is [protected] . moany has cut from my account Rs. 555. plz sir chek my ticket .

Respected Sir/Madam,

This is Mohammad Shoukatullah from vijayawada, I and my family member travelled from bangaluru to vijayawada we found very bad lunch in the train no.7209 Seshadri express on March, 2010. We experienced bad lunch and dinner service. We purchased rail lunches at Rs. 80, Roti(3)at RS.30 and Lemon Rice at Rs.20.The railway food inspector use check the items, that they were good enough or not.If you don't take care of item supplied in trains then passenger who will travel longer distances will suffer from diseases.I hope you will take severe action to irradicate this type of food in trains.

Indian Railways — refund against cancelled train pending since 20th june 08

This is regarding the cancellation of my e tickets booked on 3rd june 08 from BDTS to UMB 2A.The train got cancelled on the date of departure i.e 20th june 08 at 23:00.I have tried cancelling the train from the BDTS counter but i was informed by the booking/cancellation clerk that e-tickets will be cancelled using the internet .When i tried to cancel the e ticket from the internet on the next day it said that the date of journey has elapsed.

Despite several reminders on mail, I am not getting the refund from INDIAN RAILWAYS.Would request you to look into the matters as railway people are sitting on the issue for the past 4 months.

Would appreciate if a legal notice be send to the department against the harrassment .

If required I can produce my mail communication with the [protected]@irctc.co.in and [protected]@irctc.co.in

Please find below the ticket details of the cancelled train.

Transaction ID: [protected]

PNR No : [protected]

Train No. & Name: 0951/AMRITSAR AC SPL

Date of Journey:[protected]

Class: 2A

Date Of Boarding:20/6/2008

From: BANDRA TERMINUS(BDTS)

To : AMBALA CANT JN(UMB)

Boarding BANDRA TERMINUS(BDTS)

Resv Upto: AMBALA CANT JN(UMB)

Coach No: A1

Distance: 1572 KM

Seat No:
0042/SU

Adult: 1Child: 0

Total Fare: Rs. 1669.0

Scheduled Departure: 23:15

I HAVE PURCHASED A 3AC TICKET FOR THE JOURNEY ON 18.02.09 FROM HOWRAH TO RAJAHMUNDRY BY CORAMANDAL EXPRESS. AS THE SAID TRAIN HAS CANCELLED ON THE PARTICULAR DAY AND I COULD NOT CANCEL THE SAME AT HOWRAH. PLEASE LET ME KNOW WHETHER CAN I GET THE REDUNF NEXT DAY AT RAJAHMUNDRY.

Yes you are Right some time it happens on emergency we could not take platform ticket by mistake or over crouded in Q or lunch hour the TT checker specially ladies are sent to see and they are so arrogant and if we tell or clear or tell our matter they all already planned to tell one word that you are catching a women and this type of vulgar things are done in Indian Railways . One important thing is that " THE INDIAN RAILWAYS ARE VERY SINCERE TO COLLECT IMPROPER FINES RATHER THAT WHAT OTHER 100% DRAWBACK IN INDIAN RAILWAYS TO CLEAR " SO THIS MUST BE TAKEN AS A SERIOUS MATTER BY CENTRAL GOVT AND PUNISH SUCH TT CHECKER WHO VIOLATE AND HARRASHED THE PEOPLE IN THE NAME OF WOMEN GENDER AND FOR THIS THE POLICE ARE INVOLVED 100% WITH OUT ANY DOUBT AND LIKE THIS CASE HAPPEND IN COIMBATORE RLY STATION WHEN A JOURNALIST WAS ABUSED AND TAKEN ENOUGH MONEY BY A LADY TT CHECKER ON 29th of JAN 2010 JUST ON EMEMRGENCY THE PLATFORM TICKET WAS NOT TAKEN 600 RS TAKEN BY THESE LADY CHECKER THEY MUST BE CHECKED BY RAILWAY ATHOURITIS IMMEDIATELY . BY REQUESTING THAT IT WAS AN UNGENT MATTER AND SHOWN THE IDENTITIY PROF OF PRESS THEY ABUSED LIKE ANYTHINGS ITS A SHAME BY TT CHECKER TO A PERSON ABUSING LIKE ANY THINGS LIKE THEY ARE CRIMANALS THIS MUST BE STOPPED IMMEDIATELY .ACTION TO BE TAKEN IMMEDIATELY TO THESE TT CHECKER FOR ABUSING PEOPLE THEY HAVE NO RIGHTS TO INSULT IN THE NAME A TT CHECKER ITS A CRIME ON HUMANITY FOR ABUSING AND MAKING UNWANTED CHARGES AND SHOWING THAT THEY ARE VERY SINCERE TO INDIAN RAILWAYS FOR THERE DUTY AND TAKING BRIBE AND NOT SHOWING ON RECIPT TOO.

BY Journalist " TN "

Indian Railways — CORRUPTION & SERVICE

Dear sir,

I was traveling from Mumbai to Rourkela Via Gitanjali Express (2859) dated 15/11/2009.
Via 2nd AC. My PNR no. is [protected] & Ticket No. is 12949032.

When I entered into the train, I found my birth is totally uneven. There was no cushion in the middle. I was unable to sleep. I ask the Ticket Checker to change my Birth as I was difficult to sleep. But after many request he has not allotted me alternative birth. But there were many people who get into the train with local ticket & was seating comfortably. I have booked the ticket 1.5 month back & paid huge amount but not received proper service. The People who has not even booked the ticket but paid 100 rs to Ticket checker & got comfortable seats.

Kindly Take action against such corrupt people. If you need any further details I am ready to provide you.

Indian Railways — Issued wrong travel reserved ticket

Reservation clerk issued wrong travelling reserved ticket.
Even though all information written clearly on the form.

Hello Sir,

I am a 79 year old senior citizen travelling to Delhi on 9th of this month. PNR [protected], S7-75 upper berth is alloted. Since i have medical conditions i am requesting to please allot lower berth and oblige.

regards,

Dear Dr.
you have done two mistakes, first raised that issue with attendant/TTE while travelling.
Second .. again raised these issue with these nonsense forums which don't have valid contact details.Better to raise it through railway board itself the have their own complaint system, pls serch theier website.
Regards,
Wellwisher

Indian Railway — Deficient Service

I was Travelling by 2611 MAS NZM garib rath on 13.02.2010. The train was running late by 7 hrs. No breakfast was provided in the morning. After repeated requests Chilled and stale Bread and Cutlet was provided at 11.30 a.m. Therefater no lunch was served. After repeated request to the Pantry staff, Cup Noodles was provided, the printed MRP of the same was rs.10.00 and it was sold for Rs. 25. Sheer blackmailing of the Stranded/hungry passengers by the railways/IRCTC and the Pantry Contractor. When asked for complaint book it was refused. Finally I lodged a Complait with the TTE.

Railway must arrange for paid food if the train is inordinately delayed

Indian Railways — deficiency of service at Bangalore city station

The arrangement for buying platform tickets at Bangalore city Stn is totally unsatisfactory.The automatic vending machine is always chocked and non functional.at platform no 1 and no7.The counters meant for platform ticket are ineffitient and they can not cope up with the demand for platform tickets during rush hours..Result the visitors should be prepared to spend at least 15 minutes to get their platform tickets.Pl look into this complaint and take remedial action.

I travelled by Train no. 2494/Bangalore Rajdhani express on 16-Sep-2010 from H.Nizamuddin(NZM) to Bangalore City (SBC). The catering service was very poor. During dinner on 16-Sep-2010 night, curd was not supplied. When enqired, the catering service boy told that the curd is exhausted. The next day (17-Sep-2010) morning breakfast was supplied at 09:00 a.m., night dinner was supplied at 09:30 p.m. Pickle was not given.Coffee sachets were also not given instead of Tea kits. When enquired, I was informed that the packets are exhausted.
The food was good and tasty.
My coach is B4, seat no. 00001.
Please take note and rectify the shortcomings.

i completely agree to you seena, these are public servants or public headaches?

you know this kind of situation keep happening almostly daily with someone,
these people are so stubborn, they never except their mistakes, they consider themself
too be the prince of that place instead of public helpers.
regarding money part this 5 rs. wud definately help him to get his one cigrette and some other from
other passengers, so such people daily stuffs get fulfilled by this type of cheatings.
i really don't know when things will change

but such people should be treated like the same they treat with others

Dear Sir, I returned a ticket for TDR on 09th janauary2009 for the refund of Bairagarh to Jabalpur.Till date I've no received any info.or amount.U're requested to take the action immediately against these type of complaints.

Complaint


Ketan Patel V.
L.D.C.E.
Ahmedabad.
Dt.6/03/09


To,
The Manager,
Western railway,
Ahmedabad.

SUB: Regarding ill behaviour and unexpected manners from a railway employee

Respected sir,

I am the student of engineering in L.D. College of Engineering, Ahmedabad. On 25th February, I was going to my home to baroda and so came to railway station ahmedabad for intercity train which was at 2:40 p.m.

I was in hurry and so I directly get to 18 no. window which gives ticket on the spot for baroda. I got exact amount with change as per the rate and was following exactly what railway have provided for us.
But there I found an employee Yogesh Naik attending window no.18 at that time.
First of all he refused to give me ticket on the same window though I have change with me. I have asked him regarding this and told him about rule of window no. 18 and to give me ticket.
But he refused to do so, so I told him to call the officer above him but he show me other person next to him and represented him to me as his officer. Yogesh Naik told him that I am his railway minister and I will teach him the rules of railway and do whatever you can do and after all this I missed my train. Thanks to such persons.
But as I have no time so I didn’t complained but now as the responsible citizen I need to make aware you regarding the work of such lazy employees.
Window 18 is for fast recovery of tickets if we have change with us, if we cannot use them then whats the need of its existence and what the need of such employees just increasing burden on the government’s treasure.
I have informed you now please do necessary steps.


Thanking you,

Patel Ketan V.
(M)[protected]
E mail id: [protected]@yahoo.co.in

Dear sir we journey from Nadaga to Mumbai central by AVANTIKA Exp. but my ticket is not confirmed.
TICKET PNR NO.[protected], 3A/C. PL. CHECK & GIVE REFUND TO ME.

Western Railways — wrong informations

Dear sir, It is really shame on the part of Railways that they can not provide correct information to the people.on 11.07.2010,The schedule time of train no-2472,swaraj exp is 14.00 hrs.at Surat station,when I enquired to helpline phone no:- 139,I was informed that train is late by 30 minutes & on the train timing web site it was showing the train at right time,even after one hour to it's departure time.the information displayed at station was late by one hour whereas the train came at 16.40 hrs i.e late by 2 hrs & 40 minutes.
In present era the space shuttle go to space & return though there is not a one second difference in the scheduled timings so where our railways standsssssss ?
Similarly thousands of complaints has been lodged till date that to book a ticket in Tatkal Quota by a indivisual is impossible in india, but no solution has come till date ????????????? Please do something.
Ramesh Rathi
[protected]@gmail.com

Indian Railway — Non received cancelled ticket charges.

Hi

This is regarding my one ticket which I cancellled in the month of May 2008 on 30th. After that I have submitted TDR for the same as it was cancelled manually as that time Indian railway system was down.

I also sent scanned copy and all requried documents to Bangalore as well as Delhi TDR office. Then also after 5 months this amount still pending.

I have called no of times to them but I never got any +ve response.

I request you to tak some action to help me solve this issue. I have paid from my Credit card and around 4606 amount has to come back. For this I made more then 1000 Rs STD.

Details are as below:
Ticket PNR no. : [protected]
Cancelled ticket on 30th May 2008.

My contact no is [protected]/[protected] for any further clarification

Regards

Vivek Jauhari

Indian Railway — NON RECEIPT OF TICKET

I HAD TO GO TO AMABLA ON 06 JUNE, 2009 BY JAN SHATABADI (DEHRADUNTO UNA HIMACHAL). I REACHED AT WINDOW NO.62 NEW DELHI RAILWAY STATION AT 2.40 PM. I REQEUSTED THE TICKET ISSUING OFFICER TO ISSUE A TICKET FOR THE ABOVE REFERRED TRAIN. I REGRET TO MENTION THAT HE WAS BUSY IN GOSPING INSTEAD OF ISSUING THE TRAIN. AS A RESULT, I MISSED THE TRAIN AND HAD TO SPENT HUGE MONEY IN REACHING AMBALA. I LODGED A COMPLAINT NO.25 DATED 06 JUNE, 2009 AT THE NEW DELHI RAILWAY STATION. IT IS ALMOST ONE MONTH, NO ACTION SEEM TO BE TAKEN AGAINST THE DEALING CLERK. A PHOTCOPY OF REQUISITION SLIP AND COMPLAINT NO.25 LODGED AT THE STATION ATTACHED FOR READY REFERENCE. MY CONTACT NO.MOB[protected] AND E.MAIL [protected]@yahoo.co.in.

Sub: Regarding Refund Amount

I request you to send the details by mail for the cancellation of the date and time and refund amount for the follwing details.

Reference - FMN03G91JTO
Refund Date - Mon, 20 Jul 2009
Original Ticket PNR No - [protected]
Transaction ID - [protected]

Indian Railway Ticket — Refund not received

Ref: TDR NO. 420112 dated. 11/09/09
PNR NO. [protected] Train. 2618
I had purchased the railway ticket usin credit card at Madgaon railway station.
I deposited this ticket at Bhopal railway station and appliied for refund on the same day (11/09/09)
Tthe details of the ticked are given above.
No refind has been credited to my account till now.
Kindly look into the matter.
-Simiao da Cunha
I

I have been cancelled a ticket on 22 Oct 2009.And file TDR to that file.
Till that amount is not refunded in my account and that is showing as "Forwarded to Railway".
My Reseved ticket PNR no. is : [protected]


Regards
Vikas Kumar

To
Indian railway Customer care.

I am Rahul, I had reserve e-ticket from Rudrapur dated 24th Jan. 2010 for train Garib Rath (H. Nizzamudin To Bandra). when I go to station before half an hour to departure the train there is announcement from rail staff for train cancelled. but its refund still not reaches to my ajent.tell me about the fair refund status as soon as possible.

There is misbehaviour of railway staff against passangers. I live in Azamgarh. There is a small town rly. station 'Sathiaion' at distance 8.00 km to district HQ. I ask for ticket while i reahced at station shorlty and train arrived on station. But staff told me that here is only ticket available at before arriving the train on station. while train is stood on here so it will not possible to get the ticket. He misbehaved also me and others too. But after some time he sell the ticket when train shortly ready for departure. He gave tickets to others but not to me while i m in line.

I have cancelled a ticket bearing transaction ID [protected], pnr no [protected], dt of cancellation 30.06.2017 fut the refund has not been credited to my account

vk bhat
contact no [protected]

Sir,
This is to inform you that day by day the corruption in railway department is increasing and TT's are asking for extra pocket money for alloting seats. In kanpur Central there is one person in Current reservation counter Mr. B Goshwami who is so misbehaving peoples and using abuse words and never alloting any ticket to anyone. Only ignoring by saying excuses and alloting only those who are giving extra money. I have gone on 14/04/2010 to this person for current reservation to mumbai as one of my relative is expired and he had not given any seats either confirmed or waiting and instead of this he had alloted to another person by extra money. And along with this in the train also all the TT's are doing that the person who is giving extra highest money are getting seats and the waiting list and RAC ones are same. I kindly request you to take some action against this person immediately and also other TT's because now I am going to complaint in all the railway related government offices because now the corruption is to much in UP

Thanking You
Rahul Agarwal
[protected]

2302 KOLKATA RJDHNI NEW DELHI HOWRAH JN GENERAL
Date[protected]DD-MM-YYYY) -- 1A ---- 2A
[protected] AVAILABLE[protected] WL 43/WL 7
[protected] AVAILABLE[protected] WL 10/RAC 9
[protected] AVAILABLE[protected] AVAILABLE- 0065

If you notice, on this Sat/Sun (22nd and 23rd), I see that 2302 NDLS-HWH Rajdhani 1A has availability - whereas 2A is W'listed.

So while charting, would the computer use some logic to move 2A ticket holders to 1A (free upgrade option) and accomodate more people on 2A (increases revenue)?

What is the logic in use in such cases? Is it the ticket holder who booked first gets an upgrade or it's anybody (computerized lottery ) who can get an upgrade?


[protected][protected][protected][protected][protected][protected][protected]
10. The passengers will be selected randomly by the PRS System as follows:

(i) One PNR from the list of general passengers confirmed after RAC/WL management in charting

(ii) Next PNR will be randomly selected from the confirmed PNRs booked under the Tatkal scheme.

(iii) The above process of alternately selecting from the General Confirmed list and Tatkal Confirmed List would continue till all eligible vacant seats areb filled by up gradation of passengers or till all the Wait-listed passengers had been confirmed.

(iv) The remote location passengers confirmed against source berths will not be upgraded.

(v) The berths of confirmed passengers, who have been upgraded to the higher class, will be allotted to the RAC/WL passengers of that class if, there are still some berths vacant then these vacant berths will be allotted to the confirmed passengers of the next lower classes.

(vi) All passengers in one PNR (maximum 6) will be upgraded together or none of them will be upgraded in case enough berths are not available to upgrade all of them in the same coach.

(vii) Passengers will be upgraded without asking for their choice e, g, SL. to AC/FC coach, cabin berth to side berth, lower berth to upper berth, cabin level compact accommodation to coach level compact accommodation. However, if any passenger exercises 'NO' option for up gradation in the requisition from at the time of booking, his/her PNR will not be considered by the PRS for up gradation. Requisition form will be suitable amended to opt out o[censored]p gradation scheme.

(viii) Party consisting of both full fare paying and concessional passengers will not be upgraded to avoid splitting.

I have booked a ticket from out agency PRS counter at Shillong.PNR no.[protected] &[protected].due to problem I had to cancel the tickets but unfortunately the people sitting in the counter says that they have sort of money & same excuses they are giving since last four days.
the attitude of the people sitting in the counter are disgusting, non-coperative and shameful.They are more interested in entertaining the brokers and ask bribe.the PRS is run by the people of state department Megalaya transport corporation which is a sick organisation, from 3o'clock till 5o'clock every afternoon they closed the counter due to load shedding and doesnt bother to start the Generator, no matter how much you request.
Therefore I request you to kindly open your own railway counter for the service of the people of meghalaya and discard this MTC people.

Just because you paid for the seat or berth does not mean you will have it available to you if you do not show up at the starting station as shown on your ticket - the railways are free to allocate your seat to anyone else - unless you do as follows - I have used this facility many times - it works.

There is a specific entry to be made on the reservation form (Boarding at Station...) which most people ignore - and it does print out with this notation on the ticket - for example, "Reservation from Hubli Jn, Boarding at Bellary" - which still means the Railways are free to use your seat as they please from Hubli to Bellary, but you are guaranteed your seat for the journey from Bellary onwards.

Hope this helps for the future

Dear sir
I had booked my MotarCycle on 27/03/2010 at Rajamundry, to send from Rajamundry to Nandyal Station.RECEPT No : 623993 . But till today My motarcycle did not reached to Nandyal. It is very urgent for me. please help and advise next steps.
Regards
B.Ramamohan Reddy
cell : [protected]

I booked my motor cycle TVS Victor GL R.N. DL 6S U 3176 from Old Delhi railway station vide railway parcel receipt no. 072117 on[protected], for My home town MADHUBANI Bihar.

But very regret to say that my Motor Cycle didn't reach to destination till today.
When i confirm from booking agent he replied that by mistake motor cycle recached to Jalandhar instead of MADHUBANI.

You are requested to kindly look into the matter and search my Motor Cycle.

My Mob.No. [protected]
Thanks

i booked a motorcycle from nagpur to dimapur via howrah, receipt of which is 405336..on date[protected], it was send from nagpur but has not reach dimapur till today...i urgently want to know where is the bike and if it is still in howrah please do send it to dimapur at the earliest...


imsuyatet-[protected]
thank you.

Dear Madam/Sir,
Greetings
I have booked my byke yamaha frazer on date 28/04/2013 from chennai central railway station for Patna through railway luggage on my ticket because i was traveling on same date. My receipt number is 3253894 .
Its is almost more then a 8 days and i have not received my byke and also i dont know the status.Kindly update me on this issue as it is very urgent for me because i am going abroad. My Mail id is (akhlaque_4u19862yahoo.co.in)


Regards,
Akhlaque Ahmad
[protected]

we manufacture "noiseless ultraosnic rodent repeller" model skt- nurr 05 which will give 100% prevention to the entry of pests such as rodents, bandicoots, rats and mice and also 100% protections from subsequent damages/destructions done by them. our product may solve your problems of rodents permananently with warm regards
[protected]@hotmail.com contact no [protected] / [protected]