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Indian Railways Complaints & Reviews

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Updated: Sep 30, 2026
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K
kapil malaiya
from Raipur, Chhattisgarh
Mar 22, 2009
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Dear Sir,
I had gone to see off my brother in law from Bina junction which is 72kms. from my home town Sagar.
The train was lucknow pune, train no.2104 which was scheduled to depart at 2.20pm and was told to be late by 10minutes but which arrived 2hrs.late.
The enquiry at this station is very far from the platforms and their is no informaton system available at the platform.
Previously their used to be a manual board and their was a information centre platform no. 1/2 which have been removed.
Eleltronic boards have been installed which were not working at that time.
I approached the dy. station master Mr.Lila Verma who came to his seat after 30mins.I requested for the complaint book which he was not willing to give instead he cross questioning me and dictating his terms.
Meanwhile one of his colleague whose name I do not know came from the adjacent room and started shuoting on me and misbehaving with me.
All the three railway personnel present their plotted to lodge a false complaint against me and called the railway police.
To tell in short I was pressurised and terrorized till I did not say sorry to bother them and took back my complaint.
Instead of accepting their mistake and apologising for the same they humiliated me .
I felt as if I am living in bonded India.
Hope somebody responsible will care to remedy this situation.
Ps:The result was the electronic system at the station started working and was working till the time I was at the Station.
My platform ticket no. is A86167348
Aug 14, 2020
Complaint marked as Resolved 
Lallu ji, Please do something to prevent railway officials behave like Dacoits.
The mentioned incident is really shameful and it's a very common incident not only at Bina junction but other railway stations too. It's high time we as education people voice out to get our rights. Railways are running on our money and there employees are paid out of that, they should respect the passengers (who have bought the tickets obviously) and treat them well.
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    V
    VVSN Murthy
    from Hyderabad, Telangana
    Mar 22, 2009
    Resolved
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    I found there is a difference in fare of Rs. 14 when travelling from Visakhapatnam(VSKP) to Secunderabad(SC) as compared to the fare from SC to VSKP.

    The fares I found in the IRCTC site are as follows.

    SC to VSKP Rs. 285
    VSKP to SC Rs. 299

    As per the railways fares the fare should be Rs. 285 only. SCR is following this. But why ECoR is still not yet implemented this? Indian railways is exploiting the passengers. Is this a government organisation or a private one?
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      rajeev sharma
      from Mumbai, Maharashtra
      Mar 21, 2009
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      The matter is that I have came to India after 5 years to meet my parents and relatives so I have to travel via train superfast express (new delhi to jalandhar) and I board this train from Yamuna Nagar (Jagadhri), but I am really sorry to say that this train is never on time neither in morning nor in evening it always reaches either 30 minutes or 45 minutes late, in morning the train timetable says that train will reach at Yamuna Nagar station at 8:30a.m but it reaches at 9:00 or sometime at 9.05 a.m similarly in evening it reaches late always, this happened on 19th March 2008 also and I went to station master and asked him to provide me compalint book as I want to make complaint against this but he was so rude and refused to provide me with complaint book when I told him that I will report this to seniors he said me do whatever I can.

      I want to ask that if you are going to handle people coming from outside in this way then why do you advertise that to see India best way is to travel by railway, again I was overcharged by railway vendor when I purchased bottle of pepsi and he charged me Rs.25 whereas the marked price is Rs.20

      I am sorry to say but in future I am never going to travel with Indian Railways the service and attitude of people is totally un-acceptable and it was me only whose ticket was checked whereas all others who were travelling without tickets they went through unmanned routes and I followed the legal way to move out from railway station.Incident happened at Yamuna Nagar (Jagadhri) railway station

      Really it was totally awfull experience with Indian Railways, and in future I am never going to travel with railway.
      I hope I can get any reply back from concerned department
      Aug 14, 2020
      Complaint marked as Resolved 
      Subject; Information for late running/cancellation status

      I have booked a ticket on a special train "Garib Rath", train no.-870 and the date of journey is on[protected] at 2355 Hrs from bangalore to puri.
      we have traveled 2 hrs journey to reach the Bangalore Railway station from my residence(within Bangalore) and after hearing the late running status of train i.e 10 hrs we have traveled back to home and the next day we have to reach the railway station in the early morning hrs to catch the same train.So the overhaul experience was bad.


      Suggestion:-
      In natural calamity we cannot avoid the late running of the trains but the following suggestion can be followed for the Customer Satisfaction.

      During the booking of railway ticket, the mobile no. can be used to send Short messaging service(SMS) for informing the late running/cancel status of the train.
      Most common complaints for misbehaviour by ticket booking counter staff while passenger are critical (fataltity/emergency jounrey) position. and charged additional fare at counter . specially N.R.

      (Ambala cant Rlystation counter no. 2&3) So. pls, take n.a. therefore in future to avoid this type happened.
      Why railway authority announce the special train if they can not manage it. Special trains are always late while regular trains are running on time in same route.
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        K
        k sundar
        from Hazaribagh, Jharkhand
        Mar 19, 2009
        Resolved
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        i had booked e ticket from erode to chennai on[protected] by yercaud express. I had cancelled the ticket on[protected]. irctc has not given refund till date despite many e mails.
        Aug 14, 2020
        Complaint marked as Resolved 
        had booked e ticket from erode to chennai on[protected] by yercaud express. I had cancelled the ticket on[protected]. irctc has not given refund till date despite many e mails
        .
        non response to the e mail speaks volumes of possible corruption in fefund of cancelled tickets
        I had cancelled the Eticket booked thru IRCTC due to late running of train number 4650 on 26/08/2009 from delhi - luckhnow by more than 6 Hours.

        PNR No. [protected]

        Full Money should be refunded as per the rules for late running trains.but i had rcieved a amount of Rs 277 only Kindly help me providing the full refund

        Thanks
        Loknath Mutneja
        M-[protected]
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          J
          JITENDRA SHEKHAR DUTTA
          from Ernakulam, Kerala
          Mar 18, 2009
          Resolved
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          Resolved

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          Aug 14, 2020
          Complaint marked as Resolved 
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            J
            Jignesh Mirani
            from Ahmedabad, Gujarat
            Mar 18, 2009
            Resolved
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            Resolved

            I was travelling by saurashtra mail on 14th march 2009 from palghar to ahmedabad. Unfortunatly my ticket was not confirm so me and my wife just sit near to gate of reserve coach and we wont have any issue. I met TTE to check if there is any possibility to conferm or even RAC my ticket so that atleast my wife can sit but TTE told me that there is no any chance for it even i have seen there were lots of sits available and they making confirm tickets of RAC persons and they are taking bribe from them. They both(Both TTE) made atleast 2000 rs easily as per my point of view bcoz i was just stood near him and looking what he was doing but they were not shying at all even they didnt bother at all that someone watching us and we are taking bribe. I wonder how they can take bribe on duty? as per my point of view they are doing business(Bribing) and job(Govt) at same time. How they can do this? if they will do same then what happen to passanger? I request you to look into this matter and make justice for other passanger.
            Aug 14, 2020
            Complaint marked as Resolved 
            I am travelling on 15JUL09 in KK Exprss Trains 2628 from NEW DELHI to KOPERGAON with my family. My Coach No is A2 and my PNR [protected] seat/birth no are 2/4/5/6/11.
            I wanted to lodge my complaint against the attitude of your staff as when we requested to serve the toilet paper which they told us not avaialable and we informed staff (TTE) of duty which he confirms when the train weill reached ITARSI will served there but surprise to not that he is OFF duty from ITARSI. He is handedover his duty to Mr. Jadhav (TTE) he borded the train from ITARSI but surprise to not that after variouz request he is not able to meet request and when we requested him please give us a compalint book his beahviour was not satisfactory and told us to reight whatever you wants to right, right it he dont bother about our request.
            Apart from of all above I wants to bring to your notice following also

            1. The Toliet was in very bad condition it was not clean, no human can use this.
            2. Clining of the coah was not good.
            3. Breakfast was which is served by Pantry staff was not good.

            I am writting this mail from the same train.
            This is for your information and necessary action.
            heii sir

            I am complited 12th class, I need job,
            thanks
            yogesh
            SIR,

            I AM A FIRST CLASS SEASON HOLDER OF SOUTHERN RAILWAY EMU SERVICE. THOUGH THE RAILWAYS CHARGES FOUR TIMES OF THE FARE OF THE SECOND CLASS SEASON TICKET FARE BUT NO AMENITIES WERE PROVIDED AND THERE IS NO DIFFERENCE BETWEEN I CLASS AND II CLASS.

            AND PART OF LADIES COMPATMENT IS ALLOCATED AS FIRST CLASS WHICH CAUSES INCONVENIENCE FOR BOTH LADIES AND WELL AS FIRST CLASS SEASON HOLDERS. IF REALLY THE RAILWAYS ARE INTERESTED IN THE AMENITIES OF THE LADIES THEN THEY SHOULD NOT PART THE LADIES COMPARTMENT. IF NEED BE CHECK THE COACHES OF THE EMU RACKS WHICH PLY BETWEEN TAMBARAM AND BEACH. IN MORE THAN 90% OF THE TRAINS THIS IS THE PLIGHT.

            OTHER PROBLEM IS SINCE THERE IS NO DISTINCTION BETWEEN FIRST CLASS AND SECOND CLASS MANY IGNORANT AND INNOCENT PEOPLE GET INTO FIRST CLASS IN A HURRY AND WHEN THERE IS A TTE THEN THEY ARE FORCED TO PAY FINE THOUGH THEIR REQUEST GOES IN VAIN

            FINALLY AS INFORMED THROUGH NEWS PAPERS THAT FROM AUGUST 09 ONWARDS ALL THE SUBURBAN EMUS BETWEEN TBM AND CHENAI BEACH WOULD BE OF 12 CAR, PLEASE IMPLEMENT THE SAME AND NOW A DAYS DURING PEAK HOURS WE FIND MANY 9 CARS ONLY PLY.

            HOPE THE ABOVE POINTS WOULD BE TAKEN IN RIGHT SPIRIT BY SOUTHERN RAILWAYS AND AWAITING A FAVOURABLE RESPONSE
            i want to make carriar on raiways so inquries you
            I bought Aticket from window no 19 on 8th March in advance to travel from Gorakhpur to Varanasi either Dadar Exp or by Krishak Exp no 5008. I boarded in S 7/1 on 9 March 2010. After Jakhania Station two TTEs came into the compartment wearing black coats without name plates concealing their identity, started threatening saying it is a magistrate checking and myself and four students were asked to pay either Rs.1250=00 or we will sent you to jail.then he asked how much money do you have with you. The students told we have only 450/- He collected all the money from them then he told me since you are a senior citizen, you pay the difference Rs75/- only He took the money without giving any receipt and he collected about a thousand rupees in this single compartment.My ticket no isH52818652. His initial is available on the issued ticket. It is my request such bribers be checked from showing rude behaviour and collecting unauthorised money from the passengers and not depositing the money with the Railway.Further, innocent passengers should be told clearly if they are travelling in a sleeper coach during day time they can be given ticket after payment of difference. In my case it was only 40/- but he realised 75/-.Journey can be happy if staff show amiable manners.
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              S
              sanjeeta devi
              from Bhavnagar, Gujarat
              Mar 17, 2009
              Resolved
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              Resolved

              This is to draw kind attention of Railway authorities of East Central Railways towards poor treatment being given to a particular train no.3240 Mathura - Patna Express.This train comes almost in time till Ara Station.However the railway authorities start delaying tactics from Danapur station onwards.The plight of this train starts from Danapur.This train is unnecessarily made to stand at Danapur and then at Phulwarisarif stations for hours causing great harassment to passengers.For remaining journey of only 20 minutes they have to suffer for hours.While all other train from behind are allowed to pass, this particular train is given a stepmotherly treatment.If this is way of running a train, why they do not stop running this train at all .I my self suffered a lot while journying in this train on 17.03.09 and this train took about two hours from Danapur to Patna.
              Aug 14, 2020
              Complaint marked as Resolved 
              this train is really too late
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                V
                Vijay Daulat Sarkale
                from Mumbai, Maharashtra
                Mar 17, 2009
                Resolved
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                Resolved

                checking of tickets/ Season Pass of first class passangers from Virar to Borivali
                I am staying at Bhayander, and I have noticed that on Monday to Friday most of the second class or ticketless passengers travel regulerly by First class during the journey between Virara to Borivali.
                Because there is no one to ceck the tickets.

                Suggestion:
                We know that its difficult to enetr into the compartment and check the validity of ticket/ Season pass.
                But the TC can check the same by standing at the station platform outside the First class compartment.

                I hope that the Western Railway would act on this immediately.
                Aug 14, 2020
                Complaint marked as Resolved 

                Dodsal Corporation Pvt. Ltd. — checking of tickets/ Season Pass of first class passangers from Virar to Borivali

                I am staying at Bhayander, and I have noticed that on Monday to Friday most of the second class or ticketless passengers travel regulerly by First class during the journey between Virara to Borivali.
                Because there is no one to ceck the tickets.

                Suggestion:
                We know that its difficult to enetr into the compartment and check the validity of ticket/ Season pass.
                But the TC can check the same by standing at the station platform outside the First class compartment.

                I hope that the Western Railway would act on this immediately.
                Its a suggestion to Western Railway and not the complaint against Dodsal Corporation Pvt. Ltd.
                Yes i agree for the same bcz i am also facing the same problem daily as i stay in nala sopara.
                Pls do something for that.
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                  P
                  PRASAD
                  from Morinda, Punjab
                  Mar 17, 2009
                  Resolved
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                  I TRAVEL FREQUENTLY IN 3 AC / 2 AC 2664 TPJ-HWH SUPERFAST EXPRESS AND 2663 HWH-TPJ EXPRESS. MOST OF THE TIMES THE HAND TOWEL IS NOT AT ALL ISSUED ESPECIALLY IN 3 AC AND SUPPLIED IN 2 AC ONLY WHEN ASKED. THE BEDSHEETS AND BLANKET ARE ALSO ISSUED QUITE LATER AFTER THE TRAIN DEPARTS AND IF QUESTIONED THE ATTENDANT GIVES A VERY RUDE REPLY . THE BEDSHEETS ARE NOT SO CLEAN AND MOST OF THE TIMES CRUMPLED. TO LOCATE THE ATTENDANT CAN BE A HERCULIAN TASK SOMETIMES AS IT REQUIRES THE PASSENGER TO TAKE REPEAT VISITS TO NEARBY COACHES IN SEARCH OF HIM.
                  THE RUDENESS AND LATHARGIC ATTITUDE IS COMMON AND ONLY OCCASIONALLY I COME ACROSS AN ATTENDANT WHO IS POLITE.
                  I SUGGEST THE RAILWAYS TO CONSIDER TO EITHER DISPENSE WITH THE SYSTEM OF ATTENDANT ITSELF AND DEVICE ALTERNATIVE METHOD OR TRAIN THESE ATTENDANTS FOR HOSPITALITY AND THEN SEND THEM ON BOARD.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    Pradip Agarwal
                    from Pune, Maharashtra
                    Mar 16, 2009
                    Resolved
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                    Resolved

                    Dear Sir,

                    I am a resident of Brahamapara, Shimurali, Nadia boarding a train from Shimurali Station on regular basis as a monthly ticket holder to Sealdha/Princep Ghat Station.

                    The above facilities were extended to me till February, 2009 and as soon as the computerized system of issuing tickets were introduced I have failed to obtain the facilities availed earlier. I have been asked to choose either one (Sealdha/Princep Ghat) as destination.

                    It is, therefore, requesed to please look into the diffculties experienced by the travelers of Indian Railways in accouding facilities that was available earlier.

                    Regards,
                    Pradip Agarwal
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I travelled with my family Chennai to Tirunelveli on 18.11.2009 be e-ticket. TTE checked ticket with my office ( Central Government ) id (Laminatied color Xerox id ) and he accepted. But in the Tirunelveli platform a Ticket checking Inspector did not accept my office id. Again I showed my Driving Licence ( copy ). He fined me as fare Rs. 846 anf fine Rs. 750. ( 3 tickets).
                    Without Original id the passenger will be treated as without ticket.
                    Ticket fare for 2nd sleeeper Rs. 282/-
                    Unreserved Base fare Rs 132/-
                    A person without ticket will be fined as Fare Rs. 132/- + fine Rs 250 = Rs. 382 + super fast charge.
                    But I paid per ticket as fare for e-ticket Rs 282
                    Excess fare collected Rs 282
                    Fine Amount collected Rs 250
                    Total Amount paid per ticket Rs 814
                    Why this parciality. Is it e-ticket is more crime than without ticket?
                    My e -ticket pnr no is : [protected]
                    Excess Fare Ticket no is : 06 AB 570918
                    Date of issue : 19.11.2009.

                    Can I book a complaint in the Consumer Court?.

                    With kind regards,
                    Muthukrishnan M
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                      R
                      rajneesh arora
                      from Lucknow, Uttar Pradesh
                      Mar 15, 2009
                      Resolved
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                      Resolved

                      I had booked an i-ticket on 11.04.2007 (journey date 29.04.2007, PNR [protected], Train 2957 SWARNA J RAJDHANI EXPRESS, Station Abu Road to New Delhi, Transaction ID [protected])

                      Since the ticket was waitlisted and could not be confirmed till the printing of charts, hence i was unable to travel on waitlist ticket in rajdhani train, so i went to Abu Road Rly station in the late hours on 29.04.2007 but before the train time. The booking clerk cancelled the ticket and gave me Ticket Deposit Receipt (no. B016787 dt. 29.04.2007) and a copy of which is held with me. The original was sent to Indian Railways and a copy was also as a followup given to IRCTC office at Sansad Marg, New Delhi. Being i-ticket cash refund was not permitted and same is mentioned on the Ticket Deposit Receipt

                      despite requests, reminders, complaints the said ticket has not been refunded till date i.e. about two years

                      Rajneesh Arora
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        B
                        biswajit nath
                        from Itimadpur, Uttar Pradesh
                        Mar 13, 2009
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                        I am a working soldier of Indian Air Force. I reserved my ticket on Free Railway Warrants. Due to service exigencies i surrendered my reservation and got the cancelled tickets on[protected]Cencelled tickets No.26680682, 26680683, 26680684 &[protected]. I went to Chief Ticket Superintendent, Izatnagar Railway Station on the same day to get Ticket Deposit Receipt (TDR). But due to non availability of TDR, the Chief Ticket Supdt asked me to come any other day for the same. Accordingly, on 13-03-09 at 1545hrs i went to Izatnagar Railway Station and asked the Chief Ticket Supdt for TDR. As that time there were two trains waiting for departure at the station, the Ticket Supdt asked me for a while and after the trains departure he will issue the same. I waited till 1625hrs and went to the Station Master's room (adjacent to Chief Ticket Supdt's Office) and enquired about the Ticket Supdt. The Station Master (on[protected] at 1625hrs) replied me that the Ticket Supdt packed up at 1600hrs and i am late for asking a TDR. I asked him for the Complaint Register but he denied to provide the same. Also, he asked me to provide any proof of my complaints. He also used some abusive languages.

                        As i am a soldier and engaged in various shift duties, it is not possible to come frequently for the task. Also, a commuter/passenger can not provide any such proof for these type of harassment by Indian Railways Staffs. How a commuter can provide a proof that he came twice and asked the Chief Ticket Supdt for TDR? Also, if he is barred from writing a complaint, how the problems will be rectified?

                        Indian Railways is a profitable organisation and must looks after the comfort of the commuters. I believe, higher authorities will look after these type of problems and will punish the staff accordingly who are in faults.
                        dear sir.
                        mai ujjain se bina ke liya travel kar raha tha, aur mere pass e-ticket tha.ujjain se nikelte hi two T.T TRAIN MAI AAYE AUR MERE AUR MERE WIFE KE SAATH MISBEHAVE KIYA. AUR HUME TRAIN SE UTERNE KO KAHA.. JABKI MERE PASS E-TICKET WITH ID PROOF THA. PHIR BHI UN LOGO NE USKO NAHI MANA . AUR 860. KI PENALTY LAGA DI. SIR AGAR RAILWAY AISA BEHAVE KAREGA THO E-TICKET KA KYA MATLAB HAI. AUR HUMARE COACH ATTENDER NE JAB TICKET DEKHA THO KAHA KI TICKET AND ID DONO HI SAHI HAI. SO SIR PLEASE DO SOME THING .AND GIVE ME MY PENALTY MONEY BACK.
                        THE DETAIL OF MY TICKET IS GIVEN BELOW
                        THANK YOU
                        YOUR FAITHFULLY
                        RAJENDRA KUMAR JAIN
                        K.K. MEDICAL
                        JAHNDA CHOWK KHURAI, DIST:- SAUGOR(M.P)



                        Booked Tickets History

                        Pnr Number [protected] Transaction ID [protected]
                        Train No 2919 Train Name MALWA EXPRESS
                        From Station UJJAIN JN(UJN) To Station BINA JN(BINA)
                        Date 22/9/2009 Class SL
                        Boarding UJJAIN JN(UJN) Resv Upto BINA JN(BINA)
                        Quota General Booked By







                        Ticket Details



                        S# Name Age Sex Berth Preference Senior Citizen
                        1 RAJENDRA JAIN 55 Male Lower
                        2 URMILA JAIN 49 Female Lower





                        Payment Details
                        Payment Option SBI Debit
                        Ticket Charge Rs 362.00
                        Internet Service Charge Rs 15.00
                        Total Rs 377.00
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                          S
                          Sanjeev Kumar Padhee
                          from Mumbai, Maharashtra
                          Mar 12, 2009
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                          PRN No, [protected], Train No. 4212(Intercity Express), Journey Dt 07/03/2009 Class- AC CC (Coach C1 & Berth No 11)

                          On 07/03, I was travelling from Asaoti to Agra by 4212 - Intercity Express in AC CC Compartment.

                          The coach was very duty, bad smell around the coach and it was so awful, which can not expressed. The chairs were very old, with broken condition and were in very bad shape

                          I expressed my concern about the filthy condition of the compartment to Mr. Rajpal Singh, the Dy CIT /NCR, who had come to check the ticket. I wanted the Complain Register to register the issues. Mr. Singh said he would be coming back to me, once the check all the tickets of other passenger.

                          Since he did not appear at all, hence I went in searching of him and found him in one of the Coupe of the 1st Class compartment, which was next to Chair Car compartment.

                          When I asked of the Complain book, he could not provide the same as it was not available.

                          He said he would forward my complain to the concern department for the needful action and noted down in the reservation chart.

                          I had no other option than returned back to my seat with high frustration. These coach does not have a Laptop/Mobile charging point.

                          Was I charged full fare to travel in such condition.

                          There were 3 foreigners travelling in the same C1 compartment and what impression they would be carrying on the Indian Railways.

                          Looking forward to hear from you,

                          Sanjeev Kumar Padhee
                          503, Bhakti Residenacy
                          Plot-6, Sector-11, Sanpada
                          Navi Mumabi - 400705
                          Cell :[protected]
                          E-Mail id : padhee.[protected]@gmail.com
                          Date : 10/03/2009
                          Hello,

                          I need some information, how to book one full Bogey what is the procedure to do this plese let me know.

                          Thanxs,
                          N.Srini
                          There is only one train to lucknow & it is very crowed in festive season .there is also no trains for NORTH EAST zone.Soplease start a new train to gorakhpur
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                            R
                            Ravinder Kumar Bansal
                            from Delhi, Delhi
                            Mar 11, 2009
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                            Sir,
                            I wish to bring your kind notice about the attitude of indian railwars catering services.I have booked my reservation from ludhiana to kolkatta in Howrah mail along with mt 28 persons on 05.03.09 in 3tier sleeper class.The food whether snacks/lunch/dinner is served to us is very bad.the passenger has no option other than to eat food which was served by the railways.
                            I came back from kalkatta to delhi by air and then from delhi to ludhiana by Shatabadi in chair car.I was sure that now the food will be very fine.but i shocked to see that the quality of food was so worst that majority of the passengers did not take their food.I am unable to understand that when you charged what you want then what is the problem to serve a delicious/hygienic food.I have lodged the written complaint with you in shatabadi train.
                            Dear sir, i here to suggest that please there should be a person of railway authorities who will check the food himself and then it to be served to the passengers.further he should meet with the passengers and ask them about the quality of food and marked in his suggestion/complaint book.Hoping you will take appropriate action and do something for your passengers.Further i am strong supporter of BJP but at the same time the fan of Lallu prasad yadav and wish to the god any government come at the centre but our railway minister should be only Lallu Prasad yadav
                            Thanks
                            Sincerely Yours
                            Ravinder Kumar Bansal
                            455/11a, new kidwai nagar ludhiana.
                            mobile-[protected], pnr no. [protected]
                            I have noticed all trains running toward south are not maintained properly, first you have to get rid of cockroaches. And bedsheet & blankets are not cleaned.
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                              V
                              vm sundaram
                              from Palghat, Kerala
                              Mar 10, 2009
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                              I have booked e tickets to Coimbatore and return. I have not taken prinout for the same immediately after booking. The Booked Tickets History page could not be opened.
                              sir, I booked ticket from gzb to lko of date[protected] but ticket is show in faild account but my transection id is [protected] . moany has cut from my account Rs. 555. plz sir chek my ticket .
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                                N
                                NOMULA SRINIVAS RAO
                                from Hyderabad, Telangana
                                Mar 10, 2009
                                Resolved
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                                Resolved

                                sir,
                                this is with regard to the 7036 telangana and 7233 bhagyanagar trains and the placement of ac chair car coach which is totally unscientific and erratic causing inconvience to the passengers.Today my mother who is having appointement in mediciti hospital for operation tomorrow at 8am i, e 11.3.2009 and who is 78 years old was injured running for the ac coach which is totally placed at the tail end which was not the case regularly and the stopping time of the train 7036 telangana 2 mts only.I want to tell the authorities that this ac coach placement is like a big lottery and challenging the passengers like catch if you can.this is happening since a long time and never it is placed at the same place and the result is utter chaos and injuries to senior citizens and missing train etc.And the person who is the ticket examiner on that date i.e 10.3.2009 does not bother to help us by stopping the train seeing all this traumatic tamasha.kindly look into this sordid saga of telangana and bhagynagar trains and let there should be a permanent placement of ac chair car coach which will make the journey hassle free.indian railways should respect senior citizens in particular and the passengers in general not only by giving concessions in fare but allow them the facility to board the train without challenging them.
                                today the trauma we are in after missing the train and falling down in the process of my mother who is 78 years old is unbearable and the attitude of the railway staff is pathetic to say the least,
                                please correct this and reply to us, we have still lot of faith in railways.All this happend at jamikunta station from sirpur kagajnagar to secunderabad.
                                with regards,
                                N.SRINIVAS RAO
                                FLAT 406
                                AMARAVATHI APARTMENTS
                                HYDERABAD 500047
                                the passeger names
                                DR.B.SHILPA
                                MRS.N.KOUSALYA 78 YEARS
                                RAGHAVA NURSING HOME VAVILALA
                                JAMMIKUNTA MANDAL
                                KARIMNAGAR 505475
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  N
                                  Naren H R
                                  from Mumbai, Maharashtra
                                  Mar 10, 2009
                                  Resolved
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                                  Resolved

                                  We traveled on train number 2860, Gitanjali express, on the 7-8th of March, 2009. We experienced surprisingly bad lunch and dinner service. We were used to getting rail lunches at Rs. 40 and that used to include puris, dal, rice, subzi, curd, pickle and water. Here we got a lunch (dinner) which had just rice and sabzi and charged us Rs. 45! We were told that the rules have changed from March 1st and that this is the status on all trains. We feel charging so much for so little is atrocious and such a change, if true, must be stopped. If it is untrue that there is such a systemic change, it would amount to the pantry people cheating us. Please do the needful.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Respected Sir/Madam,

                                  This is Mohammad Shoukatullah from vijayawada, I and my family member travelled from bangaluru to vijayawada we found very bad lunch in the train no.7209 Seshadri express on March, 2010. We experienced bad lunch and dinner service. We purchased rail lunches at Rs. 80, Roti(3)at RS.30 and Lemon Rice at Rs.20.The railway food inspector use check the items, that they were good enough or not.If you don't take care of item supplied in trains then passenger who will travel longer distances will suffer from diseases.I hope you will take severe action to irradicate this type of food in trains.
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                                    A
                                    Amit Sharma
                                    from Delhi, Delhi
                                    Mar 9, 2009
                                    Resolved
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                                    Resolved

                                    Sir,
                                    This is regarding the cancellation of my e tickets booked on
                                    3rd june 08 from BDTS to UMB 2A.The *train got cancelled on
                                    the date of departure i.e 20th june 08.*I have tried
                                    cancelling the train from the BDTS counter but i was informed
                                    by the booking/cancellation clerk that e-tickets will be
                                    cancelled using the net .When i tried to cancel the e ticket
                                    from the net on the next day it said that the date of journey
                                    has elapsed.
                                    Please find below the ticket details of the cancelled train.

                                    Transaction ID: *[protected]*

                                    PNR No : *[protected]*

                                    Train No. & Name: *0951/AMRITSAR AC SPL*

                                    Date of Journey: *[protected]*

                                    Class: *2A*

                                    Date Of Boarding:20/6/2008

                                    From: *BANDRA TERMINUS(BDTS)*

                                    To : *AMBALA CANT JN(UMB)*

                                    Boarding *BANDRA TERMINUS(BDTS)*

                                    Resv Upto: *AMBALA CANT JN(UMB)*

                                    Coach No: *A1*

                                    Distance: *1572 KM*

                                    Seat No: *0042/SU*

                                    Adult: *1*Child: *0*

                                    Total Fare: * Rs. 1669.0 *

                                    Scheduled Departure: *23:15*

                                    I have got the following refund (not the complete) on 3rd
                                    nov08 after 5 months.

                                    *Date*



                                    *Ref. Number*



                                    *Transaction Details*



                                    *Transaction Amount*







                                    Domestic Transactions




                                    03/11/2008



                                    75176378308005856817760



                                    Indian Railways Catering



                                    Rs. 849.01(CR)

                                    *Please note that INDIAN RAILWAY CANCELLED the train, hence
                                    full amount (Rs. 1669.0 (IInd AC Fare) should be refunded to me.*
                                    ** *Please look into this on priority and refund the balance
                                    amount of Rs.820/- asap.*

                                    Regards

                                    Amit Sharma
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Indian Railways — refund against cancelled train pending since 20th june 08

                                    This is regarding the cancellation of my e tickets booked on 3rd june 08 from BDTS to UMB 2A.The train got cancelled on the date of departure i.e 20th june 08 at 23:00.I have tried cancelling the train from the BDTS counter but i was informed by the booking/cancellation clerk that e-tickets will be cancelled using the internet .When i tried to cancel the e ticket from the internet on the next day it said that the date of journey has elapsed.

                                    Despite several reminders on mail, I am not getting the refund from INDIAN RAILWAYS.Would request you to look into the matters as railway people are sitting on the issue for the past 4 months.

                                    Would appreciate if a legal notice be send to the department against the harrassment .

                                    If required I can produce my mail communication with the [protected]@irctc.co.in and [protected]@irctc.co.in

                                    Please find below the ticket details of the cancelled train.

                                    Transaction ID: [protected]

                                    PNR No : [protected]

                                    Train No. & Name: 0951/AMRITSAR AC SPL

                                    Date of Journey:[protected]

                                    Class: 2A

                                    Date Of Boarding:20/6/2008

                                    From: BANDRA TERMINUS(BDTS)

                                    To : AMBALA CANT JN(UMB)

                                    Boarding BANDRA TERMINUS(BDTS)

                                    Resv Upto: AMBALA CANT JN(UMB)

                                    Coach No: A1

                                    Distance: 1572 KM

                                    Seat No:
                                    0042/SU

                                    Adult: 1Child: 0

                                    Total Fare: Rs. 1669.0

                                    Scheduled Departure: 23:15
                                    I HAVE PURCHASED A 3AC TICKET FOR THE JOURNEY ON 18.02.09 FROM HOWRAH TO RAJAHMUNDRY BY CORAMANDAL EXPRESS. AS THE SAID TRAIN HAS CANCELLED ON THE PARTICULAR DAY AND I COULD NOT CANCEL THE SAME AT HOWRAH. PLEASE LET ME KNOW WHETHER CAN I GET THE REDUNF NEXT DAY AT RAJAHMUNDRY.
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                                      D
                                      Deepak Kashyap
                                      from Lucknow, Uttar Pradesh
                                      Mar 7, 2009
                                      Resolved
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                                      Resolved

                                      Sir,
                                      I want to bring to your kind attention that I was traveling through Mangla Express on 5th of March when I reached Jhansi in the mornig near about 7:15 AM on my way to Delhi. There I went to a shop named Miscellaneous Store, M/S Pravesh Kirana Store, Jhansi station to purchase a toothpaste having MRP as 10 Rs. But the shop owner bluntly declined to sell it at the MRP price and asked me to pay 5Rs more on the pretext of his earnings which would give him no profit if he sells the good at MRP.
                                      It was really astonishing to see the behavior of this licensed vendor having his shop at the station who declines to sell goods at MRP and charges customers according to his own will.
                                      I request you to please take stringent action so as to inhibit other shop owners to follow the same practice in the future because railway passengers are the one who suffers as they are in the need and don’t have enough time to go and complaint to the station master.
                                      Thanks n Regards,
                                      Deepak Kashyap,
                                      [protected]@indiatimes.com
                                      [protected].
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        Sanjay
                                        from Bengaluru, Karnataka
                                        Mar 6, 2009
                                        Resolved
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                                        Resolved

                                        I have season pass in my name on which I did not had my sign.
                                        Instead of educating me to sign on the ticket. ticket checker collected Rs 200 fine.
                                        And he was threatened me to handover to police for full night. Also his conduct with me was very abbussive and I felt very much like insulted.
                                        When I tried to question him, he said "Do not talk much, Otherwise I will make it worst for you. I will handerover you to police and they will keep over night. give the fine and get lost".

                                        I was not aware that I have to sign on season ticket.
                                        However he could have been polite and could have educated me to do so. than collecting the fine.
                                        Also, to the people around me, it sounded like I am a criminal and/or I have committed some serious crime. I felt I can not do anything about the situation and went home.

                                        I felt that I am powerless. I have to bend to such people otherwise police could have trashed me all over the night.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Yes you are Right some time it happens on emergency we could not take platform ticket by mistake or over crouded in Q or lunch hour the TT checker specially ladies are sent to see and they are so arrogant and if we tell or clear or tell our matter they all already planned to tell one word that you are catching a women and this type of vulgar things are done in Indian Railways . One important thing is that " THE INDIAN RAILWAYS ARE VERY SINCERE TO COLLECT IMPROPER FINES RATHER THAT WHAT OTHER 100% DRAWBACK IN INDIAN RAILWAYS TO CLEAR " SO THIS MUST BE TAKEN AS A SERIOUS MATTER BY CENTRAL GOVT AND PUNISH SUCH TT CHECKER WHO VIOLATE AND HARRASHED THE PEOPLE IN THE NAME OF WOMEN GENDER AND FOR THIS THE POLICE ARE INVOLVED 100% WITH OUT ANY DOUBT AND LIKE THIS CASE HAPPEND IN COIMBATORE RLY STATION WHEN A JOURNALIST WAS ABUSED AND TAKEN ENOUGH MONEY BY A LADY TT CHECKER ON 29th of JAN 2010 JUST ON EMEMRGENCY THE PLATFORM TICKET WAS NOT TAKEN 600 RS TAKEN BY THESE LADY CHECKER THEY MUST BE CHECKED BY RAILWAY ATHOURITIS IMMEDIATELY . BY REQUESTING THAT IT WAS AN UNGENT MATTER AND SHOWN THE IDENTITIY PROF OF PRESS THEY ABUSED LIKE ANYTHINGS ITS A SHAME BY TT CHECKER TO A PERSON ABUSING LIKE ANY THINGS LIKE THEY ARE CRIMANALS THIS MUST BE STOPPED IMMEDIATELY .ACTION TO BE TAKEN IMMEDIATELY TO THESE TT CHECKER FOR ABUSING PEOPLE THEY HAVE NO RIGHTS TO INSULT IN THE NAME A TT CHECKER ITS A CRIME ON HUMANITY FOR ABUSING AND MAKING UNWANTED CHARGES AND SHOWING THAT THEY ARE VERY SINCERE TO INDIAN RAILWAYS FOR THERE DUTY AND TAKING BRIBE AND NOT SHOWING ON RECIPT TOO.

                                        BY Journalist " TN "
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