Indian Railways Complaints & Reviews

I had purchased Smart Card from Kalyan Railway Station having Number - CR 0232937. I recharged it for three times since then (1st and at the time of Purchase and 2 times subsequently). I used this card for purchase of rail ticket.

On 1st May, 2009 I used card to purchase Return Tickets to Dadar which cost Rs. 22 at around 7.30 am afterwhich balance shows Rs 29. When I reached Dadar & completed my work. After that I want...

I just had a bitter experience/s of traveling in Pooja Express (2413/2414), so called super fast train. I happened to travel both ways on this train with PNR no[protected] & PNR no[protected] from Ludhiana to Jaipur & back. I was surprised to experience that on Delhi to Jaipur section(Bboth ways), the train becomes a local train. Any body can board the Sleeper Class Reserved coach & ask for sitting on your berth (either politely/authoritatively)....

To Whom So Ever It may Concern,

This is to make you into knowledge that I was travelling in Train No: 2859 Geetanjali Express from Mumbai to DURG having a waiting List ticket with PNR No:[protected] in AC 3 tier on[protected].

When TTE visited for checking . He behaved very inhuman and bad to all waiting list passengers including me . And told that waiting list passengers can't travel in same class and...

Hello Sir,

My Married Sister having confirm Tickets in Train NO: 9059 Jamnagar Intercity, Dated 02.05.09 from Ankleshwar to Rajkot. PNR NO :[protected], Transaction ID: But on Boarding Station Coach Position Display board showing AC chair car and Actual coach (boggy) not come that palce and They miss train with his Husband and two kids. I want Refund on that Tickets and Want to Go legally against Ministry of Railways Please...

Sir,
Sub: 1) No Reservation Chart display on the Notice Board at Mysore.
2) No checking in Sleeper Class from Mysore To Bangalore in Train No:6221.

I am 62 years old and heart patient. I have made 2nd Class Sleeper reservation to travel on 19th of this month from Mysore to Chennai in the Train No:6221. It was on waiting list while booking and got confirmed later. Quite surprise for me at Mysore Railway Station,...

Dear Sir,
I was travelling along with my family and friends by Rajdhani Express( from Delhi to Bhubaneswar).I had booked five berths in B-4 compartment. (PNR;[protected]and ticket no. 02173013. five members) . Although the coach was old, I was expecting at least neat toilets. But unfortunately the western style toilet was neither having tissue paper not liquid soap and the flush was not working as well. Besides, at 12.30 in the night...

Sir,

At Samalkot Railway station premises (East Godavari District) (Andhra Pradesh) the Vehicles Parking Contractor is charing Rs.5/- for Scooter (two wheeler) with out issuing the receipts highhandedly. There is also no display of rates to be charged by the contractor for vehicles. I think for two wheeler charging Rs.5/- is very abnormal. The authorities concerned are requested to do needful in this matter...

Dear Sir / Madam,

I am regular traveller of western railway local train from south mumbai to Kandivali. Its been observed that during morning time, there are very few slow trains for Kandivali. For an instance, the Borivali slow train from Charni road are at 8.30 AM, 8.43AM, and so on. Hence frequency of train is very less.

Also there are many fast trains from Churchgate to Borivali which are all double fast...

I was traveling from H.Nizamuddin to Roorkee on 21/04/2009 in Deharadoon Express Train No.9019. Actually I bought general second class seating ticket of worth 60 Rs and i went to sleeper class. I thought I will give the difference charge of ticket between second class and Sleeper and i will upgrade the ticket to sleeper class but T C from that train took 100Rs from me, when i asked for receipt he replies me it's not require. He made...

PNR-[protected]


Complaint No. 1837 AT HOWRAH S E RLY DIARY NO 1 A .
Name of the Complainant K S ROY CHOUDHURY (HUSBAND OF PASSENGER -D ROY CHOUDHURY)
Address of the Complainant 25/3D M N SEN LANE, KOLKATA700040
Date of Complaint April 26, 2009
Station HWH-SOUTH EASTERN RAILWAY
Train 2864 FROM YPR ON[protected].
Brief of the Complaint FAN OUT OF ORDER COACH-S-12, BERTH...

Dear Sir

I am a passanger travelling in the AC 3 B1 coach today dt 24 april 09 by Chambal Express on berth no 58. The coach is having the provision of the side middle berth, which has been fortunately discontunied by the railways, are being issued by the train ticket collector. Me and a few of the fellow pasangers have tried to explain it to him as well that he cannot issue the side middle berth to any one and also that the...

This is just rubbish the on the spot reservation of tickets at stations has stopped suddenly dont know why! It was so convenient to get a reserved ticket through this at the last moment. Now that they have stopped it this will lead to the ticket checkers making money by taking bribes for giving people a seat at the last moment. On the spot booking was so good as it stopped wasting of seats of the people who cancelled their tickets at the...

I travelled on new delhi amritsar shatabdi express train on[protected]. i paid an amount of Rs. 1005-00 towards fare for a distance of 312 kms.
This executive class has been given a label of 1 A for the purpose of charging fare almost equivalent to air conditioned 1st class on rajdhani running on the same route and for the same distance.
this is unfare and the charges for executive class should not be more than that of II A...

I had booked a ticket on Mangala Express (Train No 2618) which was waitlisted (11, 12, 13, 14) for 9th april. Even after charts were prepared the status did not change. As I had to board the train to reach Kerala on time for an important function, I approached the Station Master and purchased a fresh ticket. The station master at Kalyan Junction charged me Rs. 1684/- (Fare) + Rs. 1000/- (Excess fare) - Total Rs. 2684/- for a normal ticket.br...

Hello,

I would like to bring your notice that pantry car boys are not trustworthy in trains especially in Jhelum express. Below incident happened with me in running train between Itarsi and Hoshangabad station.

We have taken one plat idly (3 idly with sambhar) in morning time and pantry boy (who was in proper uniform with cap) asked me for Rs.25/-, I have given him an Rs.1000/- Indian currency due to unavailability...

This is regaring the trains to borivli in the morning between 9 to 9.30 are at the interval of 10 to 15 minutes which is the peak time . Due to which there the train is almost flooded by the time it comes to Jogeshwari.
Also Most People get down at Goregaon and Malad since there are many corporate offices . or else there should be atleast 1 fats train which slows down afte jogeshwari else atleast increase the frequency of trains....

At Railway Crossing in Kalka to Shimla narrow gauge route, the first crossing at Kalka near Railway workshop and another crossing at Taksaal railway station, I am continously observing that the time taken is often more than 15 minutes and some times even more than 25 minutes. Many people struggle a great deal while going to their offices, schools or to Railway station and miss the trains also. In case of emergencies also it is a very time...

I was traveling from H. Nizamuddin to Gwalior on 20th April 2009 by Taj Express. I had the general ticket and i board in the reservation coach. I was fined for Rs. 100/-.
Can any one tell me what is the penalty amount for Taj Express (2S Train)....

Ishita Chakrabarti
2a/1 Ashutosh Chatterjee Lane
Mahesh, Serampore-2, Hooghly
Pin-712202

20.04.09

Chief Public Relations Officer
Passengers Grievance Redress Cell
Head Office, Eastern Railway
Koilaghat Street
Kolkata-700001

Dear Sir,
Unhygienic and dirty ladies compartment full of cockroaches
Train no: T83 from Howrah to Tarakeswarbr...

SIR,
AM SERVING FOR INDIAN AIR FORCE.BY VIRTUE OF POSTING I AM RESIDING IN DHAKI, CHAKKI BANK(PUNJAB).IN THIS SIXTH PAY COMMISSION WE WERE AUTHORISED TO TRAVEL IN AC 3 TIER IN ALL THE TRAINS WITH WARRANT/CV.OUR AUTHORITY IS PERMITTING US TO TRAVEL AC 3 TIER IN WARRANT/CV BY MENTIONING IN WARRANT/CV.BUT WHEN WE TOOK THAT WARRANTS/CVS TO THE NEAREST RAILWAY STATIONS CHAKKI BANK OR THE PATHANKOT RESERVATION COUNTERS THEY ARE NOT DOING...