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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 295

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M
Manish Jain
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper management in Karnataka Express.

I travelled 3 to 4 times in last 3 months by Karnataka Express in AC2-tier coach, My boarding point was Gwalior but when train came at station all doors were closed, nobody is there to open the door, at the very last moment after knoking many times attainder wakeup and opened the door, when complain to TC, nothing response.
at least the doors of AC2-tier must be opened if any passenger's boarding point is in between whether train...
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J
jitendar1309
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges

RESPECTED SIR

I AM CHARGED RS 200 FORM YOUR TTE MR AKHILESH SINGH (MORADABAD

DIVISION) AND GET HARESSMENT ALSO . UNFORTUNATELY I WAS NOT HAVING

PRINT OUT OF MY E TICKET . I TOLD HIM THAT FINE IS ONLY RS 50 FOR PER

TICKET . I HAVE GIVEN MY ID PROOF ALSO BECAUSE WE ARE 4 MEMBER

TRAVELING ON THAT TICKET SO HE CHARGE ME RS 200 AND TOLD ME THAT

I AM...
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K
Kumar Bhaskar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

use of abusive language and threatning from a railway staff while on duty.

Respected Sir,
I kumar bhaskar beg to state that, I purchased 2 tickets from jasidih to new delhi and vice-versa of schedule journey dates, 04 april, 2009 and 09 april 2009 respectively(PNR No.[protected] and [protected] respectively) on 24 march 2009 at 10:28 A.M., from Baidhnathdham Railway reservation counter, Deoghar, Jharkhand(Asansol railway division, west bengal).
Sir, the total amount of ticket was Rs.814/-only, I gave...
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K
KUMAR DHIRENDRA PRATAP SINGH
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inadequacy of ticket counters at Gaya (Bihar) causing immense hardships for the passengers

Indian Railways has provided very few ticket counters at Gaya (Bihar) Railway station which always creates a situation at the ticket counters like obtaining ticket of first show of Hindi cinema Sholey and very congenial for the pick pocketers. today i struggled for hour to get the ticket but could not succeed, then i took platform ticket and went to catch superfast express, contacted theTTE of the train who said you will have to pay 250/...
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kapil malaiya
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problems at Bina junction

Dear Sir,
I had gone to see off my brother in law from Bina junction which is 72kms. from my home town Sagar.
The train was lucknow pune, train no.2104 which was scheduled to depart at 2.20pm and was told to be late by 10minutes but which arrived 2hrs.late.
The enquiry at this station is very far from the platforms and their is no informaton system available at the platform.
Previously their used to be a manual...
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V
VVSN Murthy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Godavari Express Sleeper Class Fare Decrepancy from Visakhapatnam to Secunderabad

I found there is a difference in fare of Rs. 14 when travelling from Visakhapatnam(VSKP) to Secunderabad(SC) as compared to the fare from SC to VSKP.

The fares I found in the IRCTC site are as follows.

SC to VSKP Rs. 285
VSKP to SC Rs. 299

As per the railways fares the fare should be Rs. 285 only. SCR is following this. But why ECoR is still not yet implemented this? Indian railways...
+2 photos
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R
rajeev sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train always late

The matter is that I have came to India after 5 years to meet my parents and relatives so I have to travel via train superfast express (new delhi to jalandhar) and I board this train from Yamuna Nagar (Jagadhri), but I am really sorry to say that this train is never on time neither in morning nor in evening it always reaches either 30 minutes or 45 minutes late, in morning the train timetable says that train will reach at Yamuna Nagar station...
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K
k sundar
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of fare of cancelled ticket

i had booked e ticket from erode to chennai on[protected] by yercaud express. I had cancelled the ticket on[protected]. irctc has not given refund till date despite many e mails....
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J
JITENDRA SHEKHAR DUTTA
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST TTE MR. R.K. YADAV OF JAMALPUR RAILWAY STATION

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egksn;]
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2- Jheku~...
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J
Jignesh Mirani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THE only interested to get bribe.

I was travelling by saurashtra mail on 14th march 2009 from palghar to ahmedabad. Unfortunatly my ticket was not confirm so me and my wife just sit near to gate of reserve coach and we wont have any issue. I met TTE to check if there is any possibility to conferm or even RAC my ticket so that atleast my wife can sit but TTE told me that there is no any chance for it even i have seen there were lots of sits available and they making confirm...
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S
sanjeeta devi
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying of 3240 Mathura-Patna Exp

This is to draw kind attention of Railway authorities of East Central Railways towards poor treatment being given to a particular train no.3240 Mathura - Patna Express.This train comes almost in time till Ara Station.However the railway authorities start delaying tactics from Danapur station onwards.The plight of this train starts from Danapur.This train is unnecessarily made to stand at Danapur and then at Phulwarisarif stations for hours...
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V
Vijay Daulat Sarkale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

checking of tickets/ Season Pass of first class passengers from Virar to Borivali

checking of tickets/ Season Pass of first class passangers from Virar to Borivali
I am staying at Bhayander, and I have noticed that on Monday to Friday most of the second class or ticketless passengers travel regulerly by First class during the journey between Virara to Borivali.
Because there is no one to ceck the tickets.

Suggestion:
We know that its difficult to enetr into the compartment and check...
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P
PRASAD
from Morinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON ISSUANCE OF HAND TOWEL AND RUDE BEHAVIOUR OF AC ATTENDANT

I TRAVEL FREQUENTLY IN 3 AC / 2 AC 2664 TPJ-HWH SUPERFAST EXPRESS AND 2663 HWH-TPJ EXPRESS. MOST OF THE TIMES THE HAND TOWEL IS NOT AT ALL ISSUED ESPECIALLY IN 3 AC AND SUPPLIED IN 2 AC ONLY WHEN ASKED. THE BEDSHEETS AND BLANKET ARE ALSO ISSUED QUITE LATER AFTER THE TRAIN DEPARTS AND IF QUESTIONED THE ATTENDANT GIVES A VERY RUDE REPLY . THE BEDSHEETS ARE NOT SO CLEAN AND MOST OF THE TIMES CRUMPLED. TO LOCATE THE ATTENDANT CAN BE A HERCULIAN...
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Pradip Agarwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two way monthly (Sealdah/Princep Ghat) station

Dear Sir,

I am a resident of Brahamapara, Shimurali, Nadia boarding a train from Shimurali Station on regular basis as a monthly ticket holder to Sealdha/Princep Ghat Station.

The above facilities were extended to me till February, 2009 and as soon as the computerized system of issuing tickets were introduced I have failed to obtain the facilities availed earlier. I have been asked to choose either one (Sealdha/Princep...
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R
rajneesh arora
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of cancelled ticket

I had booked an i-ticket on 11.04.2007 (journey date 29.04.2007, PNR [protected], Train 2957 SWARNA J RAJDHANI EXPRESS, Station Abu Road to New Delhi, Transaction ID [protected])

Since the ticket was waitlisted and could not be confirmed till the printing of charts, hence i was unable to travel on waitlist ticket in rajdhani train, so i went to Abu Road Rly station in the late hours on 29.04.2007 but before the train time. The...
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biswajit nath
from Itimadpur, Uttar Pradesh
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harassment by railway staffs

I am a working soldier of Indian Air Force. I reserved my ticket on Free Railway Warrants. Due to service exigencies i surrendered my reservation and got the cancelled tickets on[protected]Cencelled tickets No.26680682, 26680683, 26680684 &[protected]. I went to Chief Ticket Superintendent, Izatnagar Railway Station on the same day to get Ticket Deposit Receipt (TDR). But due to non availability of TDR, the Chief Ticket Supdt asked me...
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S
Sanjeev Kumar Padhee
from Mumbai, Maharashtra
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Non availability of the Complaints Book to register the Complaint

PRN No, [protected], Train No. 4212(Intercity Express), Journey Dt 07/03/2009 Class- AC CC (Coach C1 & Berth No 11)

On 07/03, I was travelling from Asaoti to Agra by 4212 - Intercity Express in AC CC Compartment.

The coach was very duty, bad smell around the coach and it was so awful, which can not expressed. The chairs were very old, with broken condition and were in very bad shape

I expressed...
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R
Ravinder Kumar Bansal
from Delhi, Delhi
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worst catering services

Sir,
I wish to bring your kind notice about the attitude of indian railwars catering services.I have booked my reservation from ludhiana to kolkatta in Howrah mail along with mt 28 persons on 05.03.09 in 3tier sleeper class.The food whether snacks/lunch/dinner is served to us is very bad.the passenger has no option other than to eat food which was served by the railways.
I came back from kalkatta to delhi by air and then...
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V
vm sundaram
from Palghat, Kerala
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booked tickets history not available

I have booked e tickets to Coimbatore and return. I have not taken prinout for the same immediately after booking. The Booked Tickets History page could not be opened....
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NOMULA SRINIVAS RAO
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC CHAIR CAR MISMANAGEMENT

sir,
this is with regard to the 7036 telangana and 7233 bhagyanagar trains and the placement of ac chair car coach which is totally unscientific and erratic causing inconvience to the passengers.Today my mother who is having appointement in mediciti hospital for operation tomorrow at 8am i, e 11.3.2009 and who is 78 years old was injured running for the ac coach which is totally placed at the tail end which was not the case regularly...
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