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A
Abhinav
from Chandigarh, Chandigarh
Jun 17, 2009
Resolved
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To:
The Minister of Railways
Rail Bhawan
New Delhi.

Sub: Complaint against the corruption prevailing at the ticket counter

Respected Madam,

I saw the incident on 04.06.09 through TV about your love and affection towards the common people of India, where you are trying to help the injured motorbike rider with the first aid. I, the common man of India is impressed for the first time with a Politician and I congratulate you on performing and being such a great person and then being the Railway Minister.

This is the incident dated 26.05.2009 time 7.45 pm when I went to Ajmeri Gate side of Reservation counter after Charting to get a ticket in any train travelling towards east, I was in a hurry due to my mother’s illness and wanted to arrive and meet her at the earliest. I requested the person on duty aged between 25-30 years wearing spectacles at the counter to get me a ticket and handed over the duly filled form, however prior to this I have already checked through internet if the tickets are available after chartering and I was not sure but hopeful that I may be getting the ticket from the counter. I was surprised that instead of getting the information from the system or even looking at my form he told me that no tickets are available, I requested if ticket is available in any alternate train but he turned down my request.

I thought, he may not be in a good mood and changed the queue and went to another counter just beside to it, the person on duty was an old aged man, I asked to him also but he also replied in an ill mannered way.

While I was standing and thinking the person on duty at the first counter called me and asked me that if I am looking for an urgent ticket I can take the help of some Ticket brokers roaming at the counter, since I was in a deep need I got a ticket from one of the broker, I saw at least 4-5 brokers there starting from a teen aged boy up till the age of around 33 years. I got a Ticket bearing PNR[protected] the broker told me that the ticket is in the name of Mr. Deepak and in consideration I have to pay Rs. 800/- to him.

Since I have not complained and am keeping my identity undisclosed as it may cost my life and because I am aware of the fact that many big officials from your department and the Railway police may also be involved in keeping this gang operating and running they may change the area of operation but they will keep on running even taking the hardest steps against them till the corrupt officials are sitting on the chair.

In view that corrective measure will be taken for the sake of our country India and in building a healthy nation.


With Regards,

Vande Mataram
Aug 14, 2020
Complaint marked as Resolved 
To,
A.P. Mishra
Adviser (Vig.)
New Delhi
Respected sir fifth time i am sending this E-Mail to u and also the vigilance officers of kolkata whose name is in COPY TO.

Sir i have already posted 4th times all the hard copies regarding corruption done by a candidate in R.R.B kolkata. Exectuly he has passed the board examination two times with different name and different date of birth and using the both certificate for railway.

Sir regarding this i have sent all the hard copies of both certificates to Sri Sukumar Sanki Vigilance Officer kolkata and Sri Swapan Kumar Das, Chief Vigilance Officer kolkata with a application of all correct information.

Sir, but According to vigilance officers kolkata, i have to declare my name and address. sir i want to know, if any person will inform to VIG. railway about any corruption, it means he has to declare himself, but as i heard that VIG. railway interests to take information about the corruption, not about informer. And sir i said earlier that the candidate know me very well and if i will declare my name he mat disturb me in future. If vigilance officers wants, again i can post all the documents, then way railway wants to know who am i.

Sir i have received 3 E-Mails by Sri Sukumar Sanki Vigilance Officer kolkata and Sri Swapan Kumar Das, Chief Vigilance Officer kolkata. in all E-Mails they wants to know about my self, but not interested in hard copies which i have sent 4th times.

Sir i am waiting for any press conferences conduct by ministry of railway and then i will ask the same question to RLY officers, that if any one want to inform about corruption in railway, then is it necessary to declare his name or can it is possible that any person inform to railway about corruption without declaring his name. if the answer will be no, it is not necessary, than i will show this E-Mail, and i will ask, why VIG officers kolkata wants to know who am i. And i will published all this events as articals in news paper.

Sir again am requesting u please take the proper action against this corruption. i will give you all correct information through E-Mail which u will wants. please go to ATTACHMENTS.

Sir please reply me, a am waiting for yours reply.

yours faithfully
RAHUL

COPY TO

1.Sri Swapan Kumar Das,
Chief Vigilance Officer
Metro Bhavan, 3rd. Floor,
33/1 J.L.Nehru Road
Kolkata- 700071

2.Sri Sukumar Sanki
Vigilance Officer,
Metro Bhavan, 9th Floor
33/1 J.L.Nehru Road
Kolkata- 700071

3. Chairmen
Railway Recruitment Board Kolkata
Metro Railway A.V.Complex,
Chitpur, Opp. To R. G. Kar Medical College & Hospital,
R. G. Kar Road,
Kolkata-700 037

[protected][protected][protected][protected]
From:
swapan das | Add to Address book |This is spam




To: rahul


Subject: Re: FALSEGARY DONE BY A CANDIDATE


Date: Wed, 19 Aug 2009 21:46:10 IST


Mr.Rahul,
Unless we get the details regarding the person who is complaining we don't go in for enquiry of that case.So, please disclose your identity with your address and after it's verification we will take up the investigation of your complaint.
Thanking you,
S K DAS
CVO/Metro Railway/Kolkata
[protected][protected][protected]--------

[protected]@mtp.railnet.gov.in | Add to Address book |This is spam




To: "rahul"


Subject: [Fwd: reply complain dated 17-03-09]


Date: Wed, 03 Jun 2009 16:17:04 IST







[protected][protected] Original Message[protected]
Subject: reply complain dated 17-03-09
From: [protected]@mtp.railnet.gov.in
Date: Wed, June 3, 2009 12:58 pm
To: "rahul"
Cc: "rahul"
[protected][protected][protected][protected]


Mr Rahul,
Kolkata

Ref: Your complain dated 17-03-09.


With reference to above, it is to inform you that your letter
has been received by this office.On going through your letter it
is seen that your residential address is not clear.
you are advised to give your residential address so that we
can proceed further as per rule.Otherwise you may meet the
undersigned during office hours on any working day.


(S.Sanki)
Vigilance Officer
Metro Railway, Kolkata

Indian Railways — corrupt & illmannered T.T.E

I was about to travel in Avantika Express(2962, coach no. - B2, berth-0044) from nagda jn (M.P) to Bombay Central, I was not having identity card so i talked to T.T.E (Mr Malhotra) of the train, whose behavior was abusive , he didnt told me the name correctly and was not in uniform without any name batch.when i told him that i was not having my I-Card he told me to buy a new ticket and also give him Rs. 700 as bribe then he will adjust me into train, when i said NO to him he given my seat to other passenger without any legal slip, he took Rs. 1000 with him as a bribe and he didnt allow me to get in the train.i was having an important meeting next day in office and iam in a big loss due to that person. i am shocked with his actions and language. please look into the matter and take proper action against him.

Rahul
[protected]
yes this happens even i got into the same situation once.
jkhjkhkjhkjhkh
Yes, its going on in RRB Kolkatta, Position:Ticket Collector, recruitment is done now by collecting whole sum amount from each candidate at present November 2009. But the officials are corrupted. How can you expect help from them?
To,
The Minister of Railways
Rail Bhawan
New Delhi.


Sub: - Giving Information of Most corrupted officer of Divisional Railway Manager Office, Bhavangar, Pin:-364003.

Respected Sir,

I want to inform you sir that Shri K.L.Mina DEE (electric) of Bhavnagar Division Taking So much money from outsiders in various contracts. Sir I hard that Shri Mina has large amount of money in his different Banks accounts. He get these money from different contract like changing hall electric wiring of Railway colonies taking money from contractors, he have expensive home products at his home. Even he saves his black money using his wife Bank accounts and other relative accounts.

He is misusing his power against innocent Railway staff those who speak against him and he gives punishment (Giving Major penalties). He deducting huge amount of money in pay of lower level Railway staff like he did for Jetalsar and Porbandar staff.

As proof please check his work which he did at Bhavnagar in Last two years.

Sir can’t say my Name to you but trust on me, if I say my name
My life in dengue, only you can stop this corrupted person.

I don’t know show sir weather you believe or not but it is real fact. I humbly Request to you sir please take fast steps to stop this officer whose using his power against innocent Railway servant like me.

Please do Fast otherwise it’s to late

Help us.

You’re faithfully.

The person who want Justice
Respected sir/Mam,
I want to draw your kind attention that i, Partha, belongs from Pundooah, west bengal, today i saw a suspicious man who turned arround me and doing some mischevious work in Rampurhat local train (Ma Tara). i am satying watch that man and i reported to Railway master Mr.Ashim at 8.45am in Bandel station.But i am shoked to get a very rude behave from Railway master.He told me "why are you come here?i dont take any step from our side, just go, we cant help u." no supported type of word given from his side.Pls tell me, we, the general people, where should to go.If Railway master did not support us than we are unable to convey the msg.If any type of accident would happen there, than who will be the responsable for that? I am a daily passenger and working in private company.so if you take any proper step against him, than i will be happy to know atleast someone is response my mail or responsbility.
pls let me know over teliphone . my number is [protected].now i am paying for this mail in a cyber cafe.pls look after the matter. i cant find any Mail ID so i send to you.pls transfer this mail to proper Mail address.
yours faithfully,
Partha dulal kar
pundooah
Dt=Hooghly
pin-712149
monthly ticket:-
uts=k1vp9r71xs
id no=088346
ticket number=98814111
i want to one staff name, pls conform this staff presant in ur office citpur head off.his name ADITYA SING
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    D
    DEEPESH SHAH
    from Nagda, Madhya Pradesh
    Jun 17, 2009
    Resolved
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    Dear Sir

    I am residing at Indore (M.P.). My wife is suffering from Cancer and for her regular medical treatment she has to go Mumbai.

    For that purpose the consult Doctor/Hospital has issued us Concession form for booking of Railway Ticket on concessional basis.

    When i had presented concessional form before Reservetion Officer at Indore Station for the Ticket from MUMBAI to INDORE for dated 17/06/2009 from the Train No. 2961. The incharge officer at Indore Station has denied the concession from any said that on this form you cann't book the ticket from MUMBAI to INDORE.

    Why he cann't book the ticket at concession on the basis of concessional form, when it is cleared mentioned in the form that the form is for travel from MUMBAI to INDORE.??????

    Further on the basis of same form i have booked the same journey ticket from MUMBAI Station also. they have accepted the form & given me the concession.

    Its clearly seems that the officer is indirectly demanding BRIBE for booking the ticket.

    So Is this the way Our Indian Railway's officers are behaving from their customer (specially with patients).????

    Kindly look into the matter & find the fault of officer & punnish the respected officer.

    Kindly do the needful & suggest me for further action.

    Regards
    NITIN SHAH
    E-18, Raj Plaza
    Chhawani
    INDORE - 452001
    Aug 14, 2020
    Complaint marked as Resolved 
    HI,

    My Sister is also cancer patient ans she is also facing the same problem while travellin from PAtat (GUjrat) to MUMBAI. At ticket counter or Ticket incharge are rejecting the form for concession booking for cance r patients. They are saying this is not the valid for and when we asked to provide correct forms, they are very arogent to response that their duty is to provide only tickets and not the forms. They do not have sample form to Show. This is CALLED as GOVERMENT EMPLOYEE's attitude. Very Unhappy to interact with these people specially at patan railway station.
    we are taking the form downloaded from Indianraiway site i.e http://www.indianrail.gov.in/APPENDI1.pdf
    The form no is 1/17. Everytime she has to pay full tickets. Will Goverment only declear the concessions and not to forward the instruction to all station ticket counters.

    Regards,

    Kalyan Sonpethkar
    Mumbai
    [protected]
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      A
      Arun Kumar Saini
      from Indore, Madhya Pradesh
      Jun 17, 2009
      Resolved
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      Dear Sir/madam,
      On 20 May, I had a plan to go to Chennai via Delhi-Chennai Rajdhani Express (2434), I found that train was late by more that 4:30 hrs, after coming train on Jhansi (at 1:25 AM) I went to occupy my seat with my collegue and demand for drinking water but assistant was sleeping and he gave drinking water after 15 mins.After this we made demand food but there was no food and attendant of catering service (Mr. Sandeep Singh) was denied to give the food and he told that there is no food and he is not responsible for delay departure of the train.I was suferfing from starving.On morning, when I went to TT and asked for the complaint book and he denied for the same.I also found that there was no water supply in toilet even after reaching at Itarasi (MP).For solving this problem I tried to contact at[protected] but found unavailability of the same number.This is the main story of our Indian Rajdhani Express.
      My PNR and Ticket no. is [protected], 02469181, respectively. Kindly take strict action and inform me about this and ensure the arrangement of the refund o my journey in such poor services.


      With Regards,


      Arun Kumar Saini
      91-[protected]
      mr.[protected]@rediffmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      can i know the rule against the ticket purchase from H. NZM to Agara(approx 195 Km) in train no. 2434(Rajdhani Express)
      Some one has told me that in Rajdhani Express we can not take any ticket for the distance below 200 km
      so can i know the rule against the aforesaid matter.

      Thanking you,

      ravi shanker
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        N
        Niranjan Pandey
        Jun 16, 2009
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        In an explicit show of high corruption levels and inefficiency of babus at Railways at Delhi station below is what is going at Goods/ Vehicle booking at Indian railways delhi station.
        I had to book my Vehicle for rail transport on Delhi Station and only people available there to deal there were Agents who charged Rs.2400 with a Railway receipt of Rs. 1100 without any explanation of difference. There were no Railway officials to be identified and only agents are seen booking Vehicles.
        And on any enquiry the answer was to either do the booking or get lost, leaving people at the mercy of agents. There were bills pasted on wall with mobile numbers for warning against agents and on contacting the number ([protected]) the person replied back this is from Punjab and disconnected.
        This is a clear case of corruption and malpractice going in connivance with Railway officials.
        Yet another face of High corruption and Ineffeciency levels in Indian railways.
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          K
          keshar singh rathore
          from Anand, Gujarat
          Jun 15, 2009
          Resolved
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          i am serving in indian airforce & we are getting reservation in 3AC of all trains according to rank & pay, on warrants and CVs according to authority of railways and ministry of defence and this facility is available at every reservation counter in India but when i went for reservation at jalandhar city & jalandhar cantt reservation counter they are telling that they have not got any letter from railways for "cpl and below ranks". All defence personnels posted here & eligible for reservation in 3AC according to new policy are facing inconvenience due to delay in letter of policy to jalandhr cantt & jalandhar city railway stations .
          and when i opted for suggestion register it was not provided by station superintendent jalandhar cantt Mr.R.K.Behal
          so sir please kindly despatch the letter or take necessary action
          thanking you
          jaihind
          Aug 14, 2020
          Complaint marked as Resolved 
          Sir,

          I am a regular traveller between Bangalore and Mysore. Normaly I take train from banalore in morning time and comeback night. All these days I used to take ticket 2 or 3 days in advnace sothat I can avoid coming to the station about an hour early in morning to take ticket. During this time more than 4 to 6 trains are departing to various places and eventhough more than 6to 7 counters are there, each counter will be crowded with morethan 100 people. Our house is about 15 kms from station and to catch train of 6.25am I have to be there at the counter before 5.30am. So I have to leave my house atlease 4.30 am in the morning. At this time no local buses will be there. Last week when I went for taking the advance ticket I was surprised to know that advance tickets will not be given for less than 200km. This is very much problematic. Pl. make it atleast 100km instead of 200km. This will be very much helpful to hundreds of regular travelers between Bangalore and Mysore. Hope you do the needful.
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            K
            Karamvir
            from Jamshedpur, Jharkhand
            Jun 15, 2009
            Resolved
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            Sir

            I boarded South Bihar Exp. (train no. 3288) from Rajender Nager station in sleeper class but to my surprise, there was no space even to stand in a reserved compartment. I had to stand for almost 90 minutes before daily passenger got down. To add to this, there was no trace of TT and he came at around 1 AM in night.

            After inquiring with some other passengers, I am told that it happens almost daily on South Bihar express. As the train leaves Patna Jn. its reserved compartments (sleeper class) are packed with daily passenger and one can only expect the situation to normalize after Mokama Jn. There is no trace of TT in between Patna and Mokama.

            I'll request railways should look into it so that one doesn't have to travel standing even after getting a birth reserved by paying extra through Tatkal.

            With Regards
            Karamvir
            PNR No. [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              raj
              from Pune, Maharashtra
              Jun 15, 2009
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              hi, i want to draw the attention of the concerned authorities towards the regular harassment done by the MST holder passengers with the general passengers in 2138 Punjab mail. Instead of legally booking the business purpose materials, they occupy forcefully the region of the last general compartment of the train.
              Not limited to that extent, they forcefully throw the luggage of the general passenger, and show as such that they have reserved the whole compartment. They cross the limit in doing so, not even spare the common passenger, they pull the innocent people from their seats. They cross all limits when they start drinking and smoking in the compartment in running train. And they give the general passengers the threatening of the GRP. Their behavior with the general passengers is so in human. This is something which happens regularly in the last general compartment of Punjab mail(2138) start from Bhopal(written MST on the train compartment area concerned with the emergency window.-1 name 'Pappu'). I faced first time, protested with my junior and after quite few attempts get support from the other general passengers, so this has somehow unexpected happened with them, and it this makes the journey some smoother but this must not the proper solution. So Railway authorities should look into this regular harassment and animal like behavior by quite a handful of goons, and provide the general passengers smooth journey and let them aware about the related rules of these concerned types. Thanks to the support from the common man. Jai Hind
              Indian Railway Complaints - Harrasment by MST Holders
              View all Indian Railway complaints
              Indian Railway



              Harrasment by MST Holders
              hi, i want to draw the attention of the concerned authorities towards the regular harassment done by the MST holder passengers with the general passengers in Taj Express in return from gwalior
              i request to please understand problem of passenger
              thanking you
              Sandip
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                B
                Brijesh
                from Mysore, Karnataka
                Jun 15, 2009
                Resolved
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                Hi,

                My question to the Indian railway management is related to usage of general boogies in express trains.

                Are the general boogies for the poor peaple's low cost travel boogie or its for everyones sort distance travel, or its for the people who does not get reservation confirmation because their plan was immediately made.


                Many people will plan their travel, but do not book the ticket as their journey starts from source station, , so they occupy the a complete birth in the general boogie. I do not understand where would the short distance travells will go. If, they ride on the reserved boogies, they are panalized heavily.

                I think, government should define this, , and address the issue.


                Regards,
                Brijesh
                Aug 14, 2020
                Complaint marked as Resolved 
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                  A
                  Ashish Omprakash Sharma
                  from Mumbai, Maharashtra
                  Jun 13, 2009
                  Resolved
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                  Railway Enquiry Number 139 and Website ( http://www.trainenquiry.com/indexNS.aspx) providing incorrect details

                  Respected Sir/Madam

                  This is to bring in your notice regarding incorrect details been provided regarding arrival and departure of trains bu both Railway enquiry number 139 and website (http://www.trainenquiry.com/indexNS.aspx)

                  I have to travel by train 7203 ( bhavnagar Kakinada Experess ) as on 13th June 09, from Surat to Secunderabad, when i made call to number 139, it said the train is running on its scheduled(right)...
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                  D
                  Deepak Agrawal
                  Jun 12, 2009
                  Resolved
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                  Dear sir, i am traveling now in train number 3246 with ticket pnr number [protected] & [protected] but we didn't got our berth even there were 6 berth vaccent we were waiting for tte but he came after 2 hours &told us that there is no any vaccent berth but he issud to some waitlist passangers after taking rs 100 from them per passanger when we told him tgat how can u issue berth to waitlist before rac he started to abuse us. I was totally shoked by his behave this all happaned between patna to baroni on 12 - 06-09 we just traveled on only 6 berth but we were having 12 tickets kindly do the needful action & that i can get the justic from indian railway & also the guard denay to give me a complain book when i asked for it to him, he told that he is not having book.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Indian Railways — Non allotment of Berth

                  I have booked a ticket PNR No.[protected] and Ticket No.53206663 on 25.05.09 Class Ist AC, Date of Journey 25.06.09 status W/L.1 journey from Bilaspur to New Delhi Train No.2823. The ticket was not confirmed but due to urgency I have boarded the train with a hope that W/L status no.1 may get a berth during the course of the travel. Unfortunately, I was informed by the TTE that no berth is vaccant. I had no option to get out of the train at Anuppur and next alternative stop available at Bina. The train reached at Bina 1.30 a.m and I was standing here and there throughout the night and struggled 25.06.09 and till morning 26.06.09 at destination.

                  On 26.06.09 I came to know that one VIP could not turned due to bad health but Mrs.VIP travelled alone occupied both the Berth Cabin-C (not alloted them as per the chart). I have checked the chart, Cabin C actually alloted to other passengers and not to the VIP's. Because of Mrs.VIP's approach, the Cabin- C (Husband & Wife) shifted to Cabin-A and another couples boarded from Bilaspur to Delhi was misguided by someone to shift to Cabin-A, (their actual seat Cabin-B) there was a verbal arguments between Acual Cabin C and Cabin B passengers (both were registered complaints on arrival) The TTE was not given complaint register to Cabin B passengers.I do not know why?

                  If the Mrs.VIP travelled as per the chart, the TTE could have allotted the berth to the W/L passenger too because one berth was completely vaccant. Is anyone can help me, I have paid Rs.2337/- for a ticket, I couldn't cancell the ticket at Bilaspur, honestly, I have travelled standing throughout the journey.

                  I am, frequent traveller Ist AC/ IInd AC. regards, Biju Daniel
                  hi,

                  i had booked a ticket on train kashi vishwanath exp. my PNR no [protected] jouney date is 3/04/10.
                  but it show confirmed only there is no berth & coach no.alloted.

                  why it is not shows on ticket at the time of booking

                  actually me & my wife is suppose to travlling on above mention date & we are looking for couple private cabin.

                  if it is possible kindly do the needfull for us..


                  regards
                  amit singh
                  er.[protected]@gmail.com
                  I faced similar situation in Kacheguda Express going from Bangalore to Hyderabad... Can some one atleast point out if there is some system alive or we have some consumer court or railway complaint register any thing .???????????
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                    M
                    mohit banka
                    from Siwan, Bihar
                    Jun 10, 2009
                    Resolved
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                    A ticket was purchased in Raigarh(C.G.) on 16.04.2009 for a journey from Bondamunda to Gwalior on 15.06.2009. When we requested the deputy station manager of Raigarh (c.g.)on 09.06.2009 to change the boarding point from bondamunda to raigarh, he allowed the change but the Reservation Office refused the request saying that there are no such rules regarding such changes.
                    So, i kindly request you to resolve the matter at an earliest as the ticket was purchased in raigarh and the request for change was also made at the same station.i am providing the pnr no. and the ticket no. for your reference.
                    pnr no.[protected]
                    tkt. no. cccB 41900099
                    Also, please provide the rules regarding such changes
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    You can get your boarding place changed by a simple application, mentioning the PNR number, Traveller's Name, Actual Boarding Place and the new boarding place, to the station master. The reservation clerk has this function in his computer that he/she can make changes in the boarding place even for Tatkal Tickets. You can get your name changed (spelling mistakes I think) for tickets booked normally.
                    The Application has to be given to the booking clerk by the same person with his/her Photo identity proof.

                    Indian Railway — change in boarding

                    I BOOK THE E TICKET IN AL HAZARAT TRAIN NO 4311 MY PNR IS [protected]. I WOULD LIKE TO CHANGE IN BOARDING FROM GAZIABAD TO JAIPUR THEREFORE APPROCH THE CHURU JN. COMPUTRIZED OFFICE WITH PHOTO IDENTITY PROOF OF PAN CARD BUT REFUGE TO AMEND THE BOARDING. I LODGE THE COMPLAINT AT COMPLAINT BOOK WITH ASM BUT NO RESPONCE SINCE SO FAR. THERE IS NO OPTION TO FILE A COMPAINT BEFORE CONSUMER FORUM
                    change bording
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                      A
                      Amitabh Ranjan
                      from Gurgaon, Haryana
                      Jun 10, 2009
                      Resolved
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                      Resolved

                      I have booked a ticket for train no. 2562 New Delhi Muzaffarpur Swantrata Senani Exp.on 31/05/09.My ticket no. was 56200441 and PNR No. was[protected].The status at the time of booking was WL/23.Class 2A.My ticket was confirmed on the journey date i.e. on 05/06/09 in 3A Class.When I asked the TTE the reason for degrading my journey class. He asked me that since the 2A coach was not available, my ticket has been confirmed in 3A.He gave me a refund receipt and I was told that I can claim the refund at any reservation counter across India. When I went to Shalimar Bagh New Delhi reservation counter after a long wait in Queue, I was told that the system shows that no refund is allowed.When I met the chief supervisor of Shalimarbag reservation counter Mrs. Neelam Sharma Ph. No. [protected] she told me to enquire after two days. When I again went today, I have been told to go to either New Delhi station or the destination of my journey Muzaffarpur.Kindly register my complaint and suggest me the right way.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Indian Rail — Cheat with Passengers

                      Dear Sir,

                      I have most of time pick train for surat (gujarat) from Boriwali (mumbai) station.On the ticket window,
                      They cheat the passenger. Always they take more time for giving ticket & in hurry of pick up train, they give less money back.

                      This things happen five times with me.
                      Due to error message from your host computer while payment through credit card the booking was done twice for the same family, same date and for same train ( i.e. for Rajdhani Express 2951). Booking date was 1-3-2007and boarding on[protected]. The PNR nos for both the tickets are [protected] (used ticket) and [protected]) unused ticket). As per Mr. V. P. Indoria's letter dat.[protected]Ref. No. 2003/IRCTC/ERTD/Refunds/E-tickets) "The refund will be proceed by zonal railways". But till today I have not received any refunds (Rs. 5305) as well as any correspondence. Also I wanted to know that whether we can book two tickets for same family, for same train and for same date?

                      Indian Rail — pure water bottle

                      i buy a water bottle in Rs 12. but i recieve duplicate bottle what to do

                      Indian Rail — bad behave of a tte.

                      my father , and sister went to lucknow at 17 th of may , 2009 and a tte has missbehave with them at lucknow

                      Indian Rail — Bad behaviour

                      For your kind information today 7 Nov 2009- 6. 03 pm we went to Indore (M.P) Indian rail Ticket reservation Counter for ticket reservation with my 8 years old daughter she is fully handicap (Cerible Policy) ,That time Mrs Srimati Krishna Verma was available in the booking counter and she refuse to us for ticket and told your daughter is handicap not you ,go to general reservation counter for this ticket .We request to him for my ticket and inform about my problem because our daughter can't sit or do other any activities even she can't eat anything , she is depend only milk but she didn't co prate and She told you may complain for us but i will not make this ticket.
                      we surprise
                      We contact to Mr. Satish Sharma and inform about bad behavior of Srimati Krishna Verma , He listen to us and say to Srimati Krishna Veerma to make my ticket then she make my ticket and say this is my boss a Order otherwise i don't make it and etc.( some other bad words )
                      Waiting for your reply
                      Jitendra Tiwari
                      Indore (M.P)
                      Mo +[protected]
                      DEAR SIR 0F IRCT INDIAN RAILWAY
                      I booked my railway reservation ticket at PUNE from suvidha center counter for TYTP{TRIUPATI} return ticket for pune to tpty and tpty to pune on 08/02/2010 and return at 12/02/2010. The details of ticket are as follows. PNR NO [protected]/ [protected]/[protected] Date of Journey 08/02/2010 and return PNR no is as
                      PNR NO [protected]/ [protected]/ [protected] Date of Journey 12/02/2010

                      SLEEPER CLASS TOTALAmount Rs.8476.00 but due to cancellation ot train and i have nat been informed by any o[censored]r officers or not by calling or through by sms or pone calling.beasuse o[censored]r mistake i have fase many problem and beause o[censored]r not imforming i have to canclle my trip. my journey and try and please refund my full money other wies i have to take a leagle action on u.and i have been told by youe orricers that to take refund. but when i went to refund ther did not entertened me on 14/ 02/2010.

                      Please refund my ticket and get me refund of my ticket amount as per railway rules.

                      thanks
                      AMIT RATAN SONAWANE
                      Sarthak soc fl no 4 c wing
                      behind vithalanjan mangal karyalay next to ceto society krishna nagar
                      sanikwadi wadgaonsheri pune 411014 contact no: [protected] {15/02/2010}
                      hey all these people r shameless we cant do anything against them. we can simply spread the truth so atleast others will not buy their products. this way we can teach them lesson. just spread this message you may get some impact. do spread this message lets teach them lesson thank you

                      Indian Rail — Trouble in Trains

                      The Railway Minister,
                      Rail Bhawan, New Delhi

                      Dear Sir,

                      We have been suffering lot because of Gay people in train. They force people to give the mony and if we keep quit they start doing activities like removing cloths or many more, if we refuse they start slolding and talk all noncance...this is an really big problems for people in reservation boogies. Please help us.

                      Regards
                      Jamir
                      so many touts at mumbai reservation office hall and outside the current reservation counter.

                      Indian Rail — No Cattering and water supply

                      Dear Sir/Madam

                      I am traveling with the Train 12353 Bhagalpur Anand Vihar Gareeb Rath Exp. and today in 10 hours of journey only one time the catering services has supplied the water and after that they didn't provided water.

                      You can understand that in 10 hours if you get only one bottle of water then how do you survive and suffer. Till now after 10 hours no one came for asking for dinner too.

                      I am suffering a lot and after asking about the services all the attendents and TTE say that go to the last coach which is supply coach which is 16 coaches behind my coach and i have bags to whom I can't leave.

                      So, take a proper action and ask about making such a poor and disgusting condition. I am suffering a lot and very hungry.

                      Thanks a lot if you take a proper action.

                      Regards
                      Anurag Jaiswal
                      New Delhi
                      anurag.[protected]@gmail.com

                      Indian Rail — POOR SERVICE

                      I travelled in 12442 NDLS-BSP RAJDHANI EXPRESS.I was not served with the morning tea which is in the Menu.I was repeatedly asked by the
                      waiter(server) to show me the tickets before serving breakfast.
                      News paper was not given.The confectionary to be given along with a cold beverage was also not served to the whole coach(B-4).






                      Regards
                      sanchayan sinha
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                        Pravin Jain
                        from Mumbai, Maharashtra
                        Jun 10, 2009
                        Resolved
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                        Charging Prices Higher than MRP at Indian Railways Authorised Book Stalls at Railway Platforms

                        Dear Sir,

                        I Wish To Inform You That I, Pravin Jain, A Resident Of Darjeeling Came Across A Major Problem Today, A Problem Large Enough To Damage The Reputation Of Our Country And Completely Unethical.

                        Today Afternoon, While I Went To The Darjeeling Railway Station To Book Tickets, My Pen Stopped Working And I Decided To Buy Another Pen At The Stall On The Station By The Name Of “A.H.Wheeler.Book Stall”...
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                        Shobha Khilani
                        from Delhi, Delhi
                        Jun 8, 2009
                        Resolved
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                        I travelled from Howrah to Patna by 2305 Kolkata Rajdhani Express on 7th June 2009 with my son. Our coach No was A2 and berth nos. 18 and 20 . Our PNR No.[protected].
                        We, and the other passengers travelling from Howrah to Patna by 2AC coach, were not given Bedding/bedroll even after requesting for the same. Surprisingly, passengers travelling in 1A and 3A coaches for the same sector were given bedrolls. Even after bringing this to the Notice of TTE/TC, no action was taken, as they supported the Attendant.
                        I request you to state the official stand of the Railways in this regard.
                        1. Are bedrolls to be issued in 1A/2A/ and 3A coaches onthe 2305 Kolkata Rajdhani Express for the Howrah-Patna section?
                        2. If so, can any action be initiated against the defaulting staff?
                        3. Does the Railway chargeany amount towards bedrolls? If so, can we clain refund of this amount?
                        4. If so, can we claim compensation?
                        Thanks & regards,
                        Shobha Khilani
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I had sent the following complaint to MD, IRCTC on 15th Nov 2008 by Speed Post and again via email to Chairman, Member Traffic, and Financial Controller, Indian Railways:


                        Prof. J. C. Kapur K-59 Green Park
                        New Delhi – 110 016
                        Tel: 26862500
                        Email: [protected]@bol.net.in

                        15 November 2008


                        The Managing Director
                        IRCTC Ltd.
                        9th Floor, Bank of Baroda Building
                        16, Parliament Street
                        New Delhi – 110 001


                        Sub: Deficiency in Service: PNR No: [protected]; Transaction ID: [protected]
                        Date of Booking: 15-Sept-2008; Date of Journey: 01-Nov-2008


                        Sir,

                        It is unfortunate to bring to your notice the following facts in respect of the reference given above:


                        1. On 15th September 2008, I booked an e-ticket for my wife (Savita Kapur) and self (J. C. Kapur) for travel back from Allahabad to New Delhi on 1st November 2008 by 2417/Prayag Raj Express, 1st Class ACC; both being senior citizens.

                        2. We were waitlisted at 1 and 2 right from the time of booking. The seats were not confirmed until 8:30 p.m. on the date of journey because the charts were not prepared till that time (the train leaves at 9:30 p.m.) and we were asked to personally come to the Allahabad Railway Station to check the same at time of departure of the train.

                        3. The charts were pasted on the train at about 9:00 p.m. and one of our two seats was confirmed. For obvious reasons, being old in age, it was impossible for one o[censored]s to travel and the other to be left behind. The train attendant/ conductor permitted us to board the train and assured to give give us a seat if it were available in any compartment.

                        4. The real humiliation began after about two hours of the start of the train.

                        5. The conductor declared one o[censored]s as traveling “without ticket” as one of the seats was not confirmed and according to him it was automatically cancelled. He also specified that the money for the automatically cancelled ticket would automatically be refunded to my account on-line.

                        6. Since he declared one o[censored]s as traveling without ticket and the self-printed e-ticket not being valid any more (since, according to him, it was treated as refunded ticket), we would be required to pay the full fare (without any concession for female senior citizen) plus fine for traveling without ticket. Thus we were charged Rs. 2115/- (Rs 1665/- as fare for one passenger + Rs 450/- as fine for traveling without ticket) vide receipt no. 165440, dated wrongly as[protected]instead of[protected].

                        7. While on one side we were humiliated and insulted for traveling without ticket, on the other we were charged the fare and fine without providing a seat in the train.

                        8. The most shocking thing is that the claim of your conductor that we were traveling without ticket and that the refund would be made automatically is false.

                        9. Hoping that a responsible senior officer of the railway staff (train conductor in the 1st ACC Coach) would know the rules and not harass the passengers, and to give sufficient time to the IRCTC to make the refund, I did not bother you with a complaint earlier.

                        10. After two weeks, when I checked my account/status of the refund with IRCTC online and my bank, I was shocked to find that the refund has not been made to me.

                        11. All this implies the following:

                        a. You have charged twice for one journey from the same passenger.
                        b. You have insulted and humiliated a senior citizen couple by declaring them as traveling without ticket without adequate reason.
                        c. You have severely damaged the reputation of two highly respectable and educated senior citizens, one of whom retired as a Professor from a highly reputed Institution of the Government of India and the other retired as a Principal of Kendriya Vidyalaya Sangathan.

                        Under the circumstances, this is to request that an immediate action in the matter be taken, including refund of the sum of Rs 2115/- charged from me during the journey along with the compensation for damages for the harassment, insult, humiliation, mental agony, and loss of reputation caused to me and my wife who are both highly respectable senior citizens.


                        Yours truly,


                        J.C. Kapur
                        nceial Controller, Railway Board on 9th Dec 2008:

                        indian rail, prayag raj exp. — toilets are not cleaned

                        sir,
                        Prayag raj exp. is an iso train but the toilets not cleaned preperly as they smalled very bad from the starting point.
                        This is absolutely right.

                        ISO Standards are not at all met.

                        Toilets are not clean.

                        journey is not comfortable. Train is jerking like any thing. compared to an other train.

                        Thanks
                        I agree with the complaint against the high headed attitude of the railway staff. I was travelling by the 1077 Jhelum exp on 23 Feb 10 from NDLS to CHKB on ticket PNR NO[protected] in bogie no CR00120. We were issued with a bedding which was not clean. On complaining I was issued with a fresh bed sheet which was no better than the previous one. On opening the second bed sheet I noticed that the bed sheet was torn and had a gaping hole of appx 3 feet. I asked the TTE to get me the complaint register three times but the complaint register was not given. The reply was that the attendant will change the sheet so there is no need to complaint.

                        Moreover the wash basin in the toilet was choked and no conservancy staff was available to clean the coach or the toilets at NDLS, nor any stn thereafter. This is a normal trend with the railway staff. Can some action be initiated against the TTE and the attendant?

                        Railway — DEFICIENCY IN RAILWAY COACH

                        Chief Public Relations Officer
                        Passengers Grievance Redress Cell
                        Head Office, Eastern Railway
                        Koilaghat Street
                        Kolkata-700001
                        Dear sir,
                        I was travelling from DHANBAD TO HOWRAH by 2308A on dated 4th june10. I was having Reserved berth no-21/Coach no:S-5 vide PNR NO-[protected]. The train departed from Dhanbad at 0000hrs. The coach was having atleast 50 nos unauthorised psg who were sleeping on the floor. With great difficulties when I approaches towards my berth it observed that some person has occupied my berth.On asking to vacate the berth the person told me that this was alloted by TTE.I could not find any TTE through out night. Also no TTE checked my e-tkt. I spent a sleepless night. My question is
                        1)who is responsible for my suffering.
                        2)How so many unauthorised psg entering in the Reseved coach in addition to limited (72)nos of berth.
                        3)Why TTE has not checked my ticket.
                        My request is kindly look in to the matter so that no passenger should suffered sleepless
                        night me like me and TTE should be available and check ticket as per chart. Guilt TTE should be punished.

                        With Regards
                        A.K.GHOSH
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                          col pravin shinde
                          from Hyderabad, Telangana
                          Jun 8, 2009
                          Resolved
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                          dear sir,
                          I am writing this complaint against the non cooperative attitude of the ticketing staff at Mumbai Central rly station. My wife & kids PNR no[protected] date of travel 14 may 09 by train no 2952 got misplaced, as it was a return journey soldier no ticket they had to travel by train no 2951 on 8 jun 09 by ticket pnr no[protected].despite my showing them a FIR & a photocopy of the misplaced ticket the railway AUTHORITIES DID NOT give me a duplicate ticket & I was made to pay RS - 8315 by challan no G 471023 in the train no 2951. the non cooperative attitude of the railway authorities against a serving army officer and his family on a bona fide journey is very shocking and a rude reminder of the state of priorities of the railway staff.I had all the proof to show the validity of my ticket but it was ignored and I was informed by the TC that if it was a paid ticket I would have to pay only 25% of the fare. I want the MINISTER OF RAILWAYS to look into this matter and my money taken illegally must be paid back to me . This kind of red tape ism is spoiling the reputation of the Railways& necessary action must be taken by the Authorities

                          thanking you
                          Col Pravin Shinde
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Respected sir,


                          This is to bring to your notice about the train which travels between Kuppam and Bangalore city via bangarpet daily, (push pull).
                          were we are facing lot of issues in the train. As many travels with out the proper ticket, as we are traveling daily from past 1.5 years noticed that there is no proper Ticket checking, because of this, people traveling with the proper ticket are not getting seats, especially Old people and pregnant Ladies.

                          i know the Passenger trains are meant to the poor people, but the ticket are so cheap in the passenger trains as even a poor man can afford this, but still people who really don't care for all this will travel with out the ticket.


                          please consider this as a high priority and consider this mail as a humble request rather than a complaint and please do the needful.


                          apologize me if i have mentioned any thing wrong.



                          Thanks & Regards

                          Rajesh
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                            Zaheer Motiwala
                            from Mumbai, Maharashtra
                            Jun 8, 2009
                            Resolved
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                            We were a group of 12 people had a ticket for train 0124 Madgaon CST SUP SP train.Its scheduled Departure from Ratnagiri was 10:20 PM. When we checked this Website trainenquiry.com at 9:00 PM, it said the train is late by 7 Hours. We even checked with 135 Rail enquiry number. They too mentioned the train was late by 7 hours and would come to Ratnagiri Station at 6 AM.

                            We all were shocked and we all had to reach Mumbai anyhow to attend Offices. We started looking out for alternate options.We even were about to book the tickets for Bus to Mumbai, but luckily, one of our friend reach station to Inquire abt the Train asked the station master who mentioned the train was on time and the delay was not more that 20 mins. We all were so stressed during that timeperiod as to how are we gonna reach back home.

                            Is this the kind of service Indian Railway(Who is the largest Employer in India) Provides ? Message to Railways !!

                            "Please stop making these websites and open customer cares who give us wrong information. We dont need wrong information. We would be happy with no Information. We need an Explanation as to why this error occured in your system"

                            PNR - [protected] and [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            ON CHECK THAT ONLINE STATUS FOR TRAIN NO. 2942 FOR[protected]
                            IT SHOWED THAT TRAIN IS LATE & WILL REACH SAWAI MADHOPUR WITH DELAY OF MORE THAN SEVEN HOURS ( AS PER UPDATE AT 20:10 ON[protected]

                            IT IS ALSO SHOWING THAT TRAIN IS DELAYED BY 04 HOURS & WILL REACH KOTA WITH SUCH DELAY.( AS PER UPDATE AT 20:10 ON[protected]

                            THE TIME TAKEN BETWEEN SAWAI MADHOPUR & KOTA BY A TRAIN IS ABOUT 1 HOUR.

                            NOW SHOULD WE RELY ON THE INFORMATION PROVIDED ON COMPUTER ? WHICH INFORMATION IS CORRECT ?
                            Train no 12833 Ahmedabad howrah express is said to arrived at final destination howrah at 1:45 pm on 18th nov 2018, where as it hasnt reached the station yet at 2:30 pm.
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                              Praveen Kumar C.K
                              from Agra, Uttar Pradesh
                              Jun 8, 2009
                              Resolved
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                              This is regarding the refund of the money for my eticket,

                              as the train Bhuvaneshwar Rajadhani for which I booked my ticket from Mughal Sarai to New Delhi was expected to be late by 6 hours, at mughal sarai rly stn. on 26th feb 09.

                              So I informed the Station authorities and boarded another train to delhi, paying the ticket charges and penalty.

                              I have filed TDR in IRCTC website with ref no. ekt[protected]

                              PNR no. [protected]

                              I am herewith attaching the copy of eticket with signature of railway authority, and copy of the ticket ( Magdha Exp ) with which I traveled to newdelhi.

                              initially when I contacted IRCTC they told me that it will take 90 Days, but its now more than 100 days, but till date the money has not refunded.

                              Its been a harassment from Indian railways, it being the mistake is from Railways its my money that is held up for all this days .

                              Moreover I being a frequent traveler of rajdhani, had to travel by Sleeper class, as I had important appointment on the next day .

                              So with your help I wish to get back my money refunded, and want to claim a heavy compensation from Indian railways / IRCTC for all the harassment caused.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Indian Railways — Non Refund of Ticket Amount for more than 100 days

                              Dear Sir,

                              I have booked for two from Visakhapatnam to Trichur on Train No. 6310 on[protected] and the Train has been cancelled. The PNR No. of the ticket is [protected]. Subsequently on 31/10/2008 we have filed the TDR in IRCTC Site and TDR Transaction ID is [protected].Even after three months after filing the TDR, I am yet to receive the refund amount. On contacting the IRCTC helpline nos. they just saying that they will be sending the Refund amount in another 10 days time. This they are telling since 15ht January and till date I did not receive any refund amount. They are also least bothered to reply the emails sent by me requesting the refund of the ticket for cancelled train. Request you to kindly intervene and try to get my refund as early as possible.
                              I had purchased 2 tickets for myself & my wife on TN No.296 Ashram Express from Jaipur to Ahmedabad journey dated 28.12.2008 sleeper class PNR No.25428787. As the tickets were not confirmed I had canceled it at Jaipur Rly Stn on 28.12.2008 time 20.00 hrs vide Ticket Deposit Receipt No.B07656 issued by Station Master, JAIPUR. Subsequently I has submitted application for Refund of Fare of Rs.556/- to The Chief Commercial Manager(Claim), IstFloor, D.R.M.Office, Jaipur Rly Stn, Jaipur by Registered A.D. Post No.3458 dtd.10.01.2009 which has been duly acknowledged by them on 13.01.2009. I have so fare not received the refund. Please look into the matter and follow up. In the meanwhile pl furnish to me thee-mail address of The Chief Commercial Manager, Jaipur Rly Stn so that I can follow up with them through e-mail. with regards

                              Ramesh L N

                              Indian Railways — Refund of e-ticket payment

                              Dear Sir/Madam

                              I have taken Sleeper class ticket on e-ticketing with following passengers by using SBI debit card.

                              Unfortunately out of 3 tickets only one ticket of M.Sudhakar was confirmed and rest of the tickets are cancelled automatically due to full waiting tickets. The TTE was not allowed the following 2 passengers into the coach. I did not received the payment back from Indian railways as the tickets are not confirmed. Even I filed a TDR. But they did not responded immediately and after 100days they said they donot want to return money.


                              I would like to take this issue to the concern auuthorites and railway consumer association for further damages. Respond immediately with this mail

                              Transaction Details
                              PNR Number [protected]
                              Booked On[protected]
                              Transaction ID [protected]
                              Ticket Type eticket
                              Class SL
                              Internet Service Charge Rs 20.00
                              Date Of Journey 24/12/2008
                              Ticket Charge Rs 873.00
                              Bank SBI Debit Total Rs 893.00
                              Train No 2786 Railway Zone SCR
                              From Station BANGALORE CY JN(SBC) IRCTC Zone GGM/(IRCTC)/Secundrabad Secundrabad
                              To Station KACHEGUDA(KCG) Quota General

                              Ticket Details
                              S# Name Age Sex Coach Seat
                              2 PRAMOD KR MISHRA 32 Male 0000 Booked
                              3 G PRAVEEN 34 Male 0000 Booked
                              Sir
                              I mailed irctc to cancel my e ticket (PNR no. [protected]) on 21 Dec
                              2008.I could not cancelled my e ticket because the chart was prepared.Once
                              the chart is prepared the user is not authorised to cancel e ticket.
                              They replied me through mail that your request to cancel e ticket have
                              been processed and they have forwarded the request to TDR Process
                              Department.They also informed me that the process will take 90 days and
                              after that your money will be credited back into your account.It has been
                              more than 100 days i have not received the payment yet.I called many times
                              and mailed them but there is no response.
                              I am sending u a picture of mail that railway have mailed me.
                              Kindly look into this matter

                              Regards
                              vishal
                              sir i m kamaljeet.i belongs to punjab district bathinda.yestrday i stood on the bahadurgarh(haryana) railway ticket counter.i have refund ticket.
                              ticket no.59047045 and pnr no.[protected]. i give the refund ticket to mr. saini they r sit on the booking counter. he says me that he does not know about the refund ticket.then i went to the station master.he says to mr. saini do his work.after this mr.saini angry with me and do missbehave with me.he says me very sharp and dirty words that words i can not explain on here.then he want bribe from me for refund my 156 rs.

                              I WANT TO JUSTICE.PLEASE JUSTICE WITH ME
                              I booked a e ticket on 4th july 2009 transaction id [protected], pnr rnumber [protected] from chennai central(mas) to station thrissur total amount 266.71 Rs.and canceled on 07/07/2009 at 10.30am but starts at 9.15pm on the same day 07/07/2009 when i canceled it showed me refund 246 Rs.

                              It was credited through itzcash payment gateway. Till today 25/07/2009 no refund was rollback to my itzcash account

                              So kindly request you sir to refund may canceled amount as soon as possible.

                              thankyou
                              VELAYUDHAN MK
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                                A K Raina
                                from Bengaluru, Karnataka
                                Jun 7, 2009
                                Resolved
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                                I had a ticket for Jaipur which got confirmed and wanted to cancel it today but due to heavy rush at the only two cancellation counters at Nagpur Station I reached the window only to find that the counter is closed. It was dot 8.00 pm. I was directed to go to manual counter where they said that the same cannot be cancelled now as we will entertain tickets only upto 6.00 AM in the morning. I contacted station Master who also showed his inability to do so and advised me to come next morning at 8.00 am which means that i will lose 50% of the ticket. This is really a hard situation where old rules are still prevailing and I really felt desperate at the state of affairs.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Shailesh Kumar Prajapati
                                  from Anand, Gujarat
                                  Jun 7, 2009
                                  Resolved
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                                  Mine is the most common complain that I think Ever single person who tries to get railwy reservation knows. From 8:00 to 8:02 sometimes even more the Railway booking system doesnot work, Neither on Internet nor on railway booking Counter,
                                  In just 2 minues all of the Taltal Quota gets sweeps away in Rajdhani AP & all other major Trains.

                                  How is it possible that everday it happens? The booking counter claims they have lost connectivity, The booking website also get unavailable. It is a big racket everyone knows I wonder why No-one has ever tried to expose this racket.
                                  I guess everyone knows this because I know my crafty agent can get me Booked ticket for extra charges more so he gets me an e-ticket sometimes & I tried though Internet but I could not get the same for the same train same day.
                                  I wonder Why?
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mine is the most common complain that I think Ever single person who tries to get railwy reservation knows. From 8:00 to 8:02 sometimes even more the Railway booking system doesnot work, Neither on Internet nor on railway booking Counter,
                                  In just 2 minues all of the Taltal Quota gets sweeps away in Rajdhani AP & all other major Trains.

                                  How is it possible that everday it happens? The booking counter claims they have lost connectivity, The booking website also get unavailable. It is a big racket everyone knows I wonder why No-one has ever tried to expose this racket.
                                  I guess everyone knows this because I know my crafty agent can get me Booked ticket for extra charges more so he gets me an e-ticket sometimes & I tried though Internet but I could not get the same for the same train same day.
                                  I wonder Why?
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                                    deepak kumar singh
                                    from Coimbatore, Tamil Nadu
                                    Jun 7, 2009
                                    Resolved
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                                    Resolved

                                    To,
                                    The Railway

                                    Sub: - A gang of Thieves Operating at Allahabad railway Junction
                                    Respected Sir / Madam

                                    I Deepak Kumar Singh S/o Kamal Singh Would Like to share An Incident You about A gang of Thieves Operating at Allahabad railway Junction .And The Co-operation given by Allahabad railway Police …
                                    I Deepak Singh with My wife Madhuri singh was returning from my Brother in law Marriage.
                                    We Had reservation in Train no .2150 Patna Pune superfast Exp...In coach No S-9 .On ticket The birth No Was 9 And 12 But on chart the no Changed to 10 And 13.My Ticket No. 53023550, PNRno.[protected]. So we boarded on 4/06/09 At 11 Pm at Patna junction. And We Kept Our Suitcase VIP 21 inch Gray Colour And A Trolley Bag Of Sky Blue and Black Colour Under The Birth No 13..Till Morning of 5/06/09 The Bags Were At There place Till the Train Approches The Platform Of Allahabad Junction But As Train Stopped My Eyes Open And I found That Both the bags were Missing .I Ran here and there Couldn’t found The Bag. I ran To The Guard of Train Informed Him But He Said Its not his duty Go to GRP Thana ( he Misguided Me Actually it was his duty to arrange a police for me in the train ).I Saw A railway police official And Informed The Matter He said go to Platform No 1 And launch FIR .I went To Platform 1 A Police Official At Thana Asked what Happened I Informed Him About the Same .He asked me what Was Material In the bags .I informed That There Was 1 Gold Necklace, 1 Gold MangTika, 5 Ladies Ring, And one Mine, 1 Jhumka, Near About 35 Grams Of Gold And Costly Sarees Set Near About 7-8 Worth 7-8 Thousands, And near About 2000/- cash And other Clothes Of Mine and Shoes Etc ..He made A Note of Things And Asked me to Go To platform No 7 .As there Is GRP Booth Go And Register Your Complain I ran To platform no 7 .There Was A booth But it was Closed from Outside .I was So Shocked That What To do What Not .No one was Ready to help me I went to Each Uniformed Police person Every one was Telling Go report But You will Not get Your Belonging As Once Gone So Gone Never Come back…No One took my complaint..Then I called Up My brother In Law In Patna .He went to Patna GRP and Then A Patna GRP Official Talk To Me and informed To Report To TTE as They Have FIR Book .So I went To TTE Mr. Sudhir And he Took Me to The Superintendent Of Train And They Called Next Station And Mr. R.K Singh Police Inspector From Katni Junction Boarded And Took My Complaint FIR No -022 Registered At Katni Jn Railway Police Station (Ph No.07622 – 223342).He said He will forward This to Allahabad Police And Let see ..But I know That My Things Will Never Come Back to Me but I want To Inform Other People of Our Country Those Who Are Travelling via Allahabad That Be Alert at Allahabad Jn. As Police will not help you they will Only Ask about Material and latter they will Share with the Thefs..Really Allahabad Police Are Shameless .Because The Police Official who Took The Material Details He Actually wanted his proper share Other wise What Was need of asking about materials When u r not taking the Complaint……
                                    I will Be Ever Thank full to you… And I will Be Obliged I[censored] can Provide Me with the Allahabad GRP Phone No. As No other Hope I have .Either Than Senior Authorities. Waiting for Response from Your Side.
                                    You’re Sincere
                                    Deepak Singh

                                    Contact Details: - Deepak :- [protected], Madhuri :- [protected].
                                    Emial: - [protected]@rediff.com

                                    Attached The FIR Copy And Ticket…….
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    gfgg
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