Indian Railways Complaints & Reviews

I too have a similar complaint.
October 20, 2009

REGD. ACK. DUE
The Chief Commercial Manager (Refunds),
Northern Railway,
New Delhi



Dear Sir,

I write with reference to letter No. C/RFC/151/00/88 of the Chief Commercial Manager (Refunds), Northern Western Railway to you, forwarding my application for refund. A photocopy of the quoted letter is attached for your ready reference.
It is indeed shocking that even after all this time no action has been taken in the matter. I also attach a photocopy of the Refund Application for reference.


Yours faithfully,



Duleep T. Verghese

DEAR SIR 0F IRCT INDIAN RAILWAY
I booked my railway reservation ticket at PUNE from suvidha center counter for TYTP{TRIUPATI} return ticket for pune to tpty and tpty to pune on 08/02/2010 and return at 12/02/2010. The details of ticket are as follows. return PNR no is as
PNR NO [protected]/ [protected]/ [protected] Date of Journey 12/02/2010
sleeper class TOTAL Amount Rs.4276.00 but due to cancellation ot train and i have nat been informed by any o[censored]r officers or not by calling or through by sms or pone calling.beasuse o[censored]r mistake i have fase many problem and beause o[censored]r not imforming i have to canclle my trip. my journey and try and please refund my full money other wies i have to take a leagle action on u.and i have been told by youe orricers that to take refund. but when i went to refund ther did not entertened me on 14/ 02/2010.
so plz refund me sir.
Please refund my ticket and get me refund of my ticket amount as per railway rules.

thanks
AMIT RATAN SONAWANE
Sarthak soc fl no 4 c wing
behind vithalanjan mangal karyalay
next to ceto society krishna nagar
sanikwadi wadgaonsheri pune 411014 contact no: [protected] {15/02/2010}

To,
A.P. Mishra
Adviser (Vig.)
New Delhi
Respected sir fifth time i am sending this E-Mail to u and also the vigilance officers of kolkata whose name is in COPY TO.

Sir i have already posted 4th times all the hard copies regarding corruption done by a candidate in R.R.B kolkata. Exectuly he has passed the board examination two times with different name and different date of birth and using the both certificate for railway.

Sir regarding this i have sent all the hard copies of both certificates to Sri Sukumar Sanki Vigilance Officer kolkata and Sri Swapan Kumar Das, Chief Vigilance Officer kolkata with a application of all correct information.

Sir, but According to vigilance officers kolkata, i have to declare my name and address. sir i want to know, if any person will inform to VIG. railway about any corruption, it means he has to declare himself, but as i heard that VIG. railway interests to take information about the corruption, not about informer. And sir i said earlier that the candidate know me very well and if i will declare my name he mat disturb me in future. If vigilance officers wants, again i can post all the documents, then way railway wants to know who am i.

Sir i have received 3 E-Mails by Sri Sukumar Sanki Vigilance Officer kolkata and Sri Swapan Kumar Das, Chief Vigilance Officer kolkata. in all E-Mails they wants to know about my self, but not interested in hard copies which i have sent 4th times.

Sir i am waiting for any press conferences conduct by ministry of railway and then i will ask the same question to RLY officers, that if any one want to inform about corruption in railway, then is it necessary to declare his name or can it is possible that any person inform to railway about corruption without declaring his name. if the answer will be no, it is not necessary, than i will show this E-Mail, and i will ask, why VIG officers kolkata wants to know who am i. And i will published all this events as articals in news paper.

Sir again am requesting u please take the proper action against this corruption. i will give you all correct information through E-Mail which u will wants. please go to ATTACHMENTS.

Sir please reply me, a am waiting for yours reply.

yours faithfully
RAHUL

COPY TO

1.Sri Swapan Kumar Das,
Chief Vigilance Officer
Metro Bhavan, 3rd. Floor,
33/1 J.L.Nehru Road
Kolkata- 700071

2.Sri Sukumar Sanki
Vigilance Officer,
Metro Bhavan, 9th Floor
33/1 J.L.Nehru Road
Kolkata- 700071

3. Chairmen
Railway Recruitment Board Kolkata
Metro Railway A.V.Complex,
Chitpur, Opp. To R. G. Kar Medical College & Hospital,
R. G. Kar Road,
Kolkata-700 037

[protected][protected][protected][protected]
From:
swapan das | Add to Address book |This is spam




To: rahul


Subject: Re: FALSEGARY DONE BY A CANDIDATE


Date: Wed, 19 Aug 2009 21:46:10 IST


Mr.Rahul,
Unless we get the details regarding the person who is complaining we don't go in for enquiry of that case.So, please disclose your identity with your address and after it's verification we will take up the investigation of your complaint.
Thanking you,
S K DAS
CVO/Metro Railway/Kolkata
[protected][protected][protected]--------

[protected]@mtp.railnet.gov.in | Add to Address book |This is spam




To: "rahul"


Subject: [Fwd: reply complain dated 17-03-09]


Date: Wed, 03 Jun 2009 16:17:04 IST







[protected][protected] Original Message[protected]
Subject: reply complain dated 17-03-09
From: [protected]@mtp.railnet.gov.in
Date: Wed, June 3, 2009 12:58 pm
To: "rahul"
Cc: "rahul"
[protected][protected][protected][protected]


Mr Rahul,
Kolkata

Ref: Your complain dated 17-03-09.


With reference to above, it is to inform you that your letter
has been received by this office.On going through your letter it
is seen that your residential address is not clear.
you are advised to give your residential address so that we
can proceed further as per rule.Otherwise you may meet the
undersigned during office hours on any working day.


(S.Sanki)
Vigilance Officer
Metro Railway, Kolkata

Indian Railways — corrupt & illmannered T.T.E

I was about to travel in Avantika Express(2962, coach no. - B2, berth-0044) from nagda jn (M.P) to Bombay Central, I was not having identity card so i talked to T.T.E (Mr Malhotra) of the train, whose behavior was abusive , he didnt told me the name correctly and was not in uniform without any name batch.when i told him that i was not having my I-Card he told me to buy a new ticket and also give him Rs. 700 as bribe then he will adjust me into train, when i said NO to him he given my seat to other passenger without any legal slip, he took Rs. 1000 with him as a bribe and he didnt allow me to get in the train.i was having an important meeting next day in office and iam in a big loss due to that person. i am shocked with his actions and language. please look into the matter and take proper action against him.

Rahul
[protected]

yes this happens even i got into the same situation once.

jkhjkhkjhkjhkh

Yes, its going on in RRB Kolkatta, Position:Ticket Collector, recruitment is done now by collecting whole sum amount from each candidate at present November 2009. But the officials are corrupted. How can you expect help from them?

To,
The Minister of Railways
Rail Bhawan
New Delhi.


Sub: - Giving Information of Most corrupted officer of Divisional Railway Manager Office, Bhavangar, Pin:-364003.

Respected Sir,

I want to inform you sir that Shri K.L.Mina DEE (electric) of Bhavnagar Division Taking So much money from outsiders in various contracts. Sir I hard that Shri Mina has large amount of money in his different Banks accounts. He get these money from different contract like changing hall electric wiring of Railway colonies taking money from contractors, he have expensive home products at his home. Even he saves his black money using his wife Bank accounts and other relative accounts.

He is misusing his power against innocent Railway staff those who speak against him and he gives punishment (Giving Major penalties). He deducting huge amount of money in pay of lower level Railway staff like he did for Jetalsar and Porbandar staff.

As proof please check his work which he did at Bhavnagar in Last two years.

Sir can’t say my Name to you but trust on me, if I say my name
My life in dengue, only you can stop this corrupted person.

I don’t know show sir weather you believe or not but it is real fact. I humbly Request to you sir please take fast steps to stop this officer whose using his power against innocent Railway servant like me.

Please do Fast otherwise it’s to late

Help us.

You’re faithfully.

The person who want Justice

Respected sir/Mam,
I want to draw your kind attention that i, Partha, belongs from Pundooah, west bengal, today i saw a suspicious man who turned arround me and doing some mischevious work in Rampurhat local train (Ma Tara). i am satying watch that man and i reported to Railway master Mr.Ashim at 8.45am in Bandel station.But i am shoked to get a very rude behave from Railway master.He told me "why are you come here?i dont take any step from our side, just go, we cant help u." no supported type of word given from his side.Pls tell me, we, the general people, where should to go.If Railway master did not support us than we are unable to convey the msg.If any type of accident would happen there, than who will be the responsable for that? I am a daily passenger and working in private company.so if you take any proper step against him, than i will be happy to know atleast someone is response my mail or responsbility.
pls let me know over teliphone . my number is [protected].now i am paying for this mail in a cyber cafe.pls look after the matter. i cant find any Mail ID so i send to you.pls transfer this mail to proper Mail address.
yours faithfully,
Partha dulal kar
pundooah
Dt=Hooghly
pin-712149
monthly ticket:-
uts=k1vp9r71xs
id no=088346
ticket number=98814111

i want to one staff name, pls conform this staff presant in ur office citpur head off.his name ADITYA SING

HI,

My Sister is also cancer patient ans she is also facing the same problem while travellin from PAtat (GUjrat) to MUMBAI. At ticket counter or Ticket incharge are rejecting the form for concession booking for cance r patients. They are saying this is not the valid for and when we asked to provide correct forms, they are very arogent to response that their duty is to provide only tickets and not the forms. They do not have sample form to Show. This is CALLED as GOVERMENT EMPLOYEE's attitude. Very Unhappy to interact with these people specially at patan railway station.
we are taking the form downloaded from Indianraiway site i.e http://www.indianrail.gov.in/APPENDI1.pdf
The form no is 1/17. Everytime she has to pay full tickets. Will Goverment only declear the concessions and not to forward the instruction to all station ticket counters.

Regards,

Kalyan Sonpethkar
Mumbai
[protected]

can i know the rule against the ticket purchase from H. NZM to Agara(approx 195 Km) in train no. 2434(Rajdhani Express)
Some one has told me that in Rajdhani Express we can not take any ticket for the distance below 200 km
so can i know the rule against the aforesaid matter.

Thanking you,

ravi shanker

Sir,

I am a regular traveller between Bangalore and Mysore. Normaly I take train from banalore in morning time and comeback night. All these days I used to take ticket 2 or 3 days in advnace sothat I can avoid coming to the station about an hour early in morning to take ticket. During this time more than 4 to 6 trains are departing to various places and eventhough more than 6to 7 counters are there, each counter will be crowded with morethan 100 people. Our house is about 15 kms from station and to catch train of 6.25am I have to be there at the counter before 5.30am. So I have to leave my house atlease 4.30 am in the morning. At this time no local buses will be there. Last week when I went for taking the advance ticket I was surprised to know that advance tickets will not be given for less than 200km. This is very much problematic. Pl. make it atleast 100km instead of 200km. This will be very much helpful to hundreds of regular travelers between Bangalore and Mysore. Hope you do the needful.

Indian Railway Complaints - Harrasment by MST Holders
View all Indian Railway complaints
Indian Railway



Harrasment by MST Holders
hi, i want to draw the attention of the concerned authorities towards the regular harassment done by the MST holder passengers with the general passengers in Taj Express in return from gwalior
i request to please understand problem of passenger
thanking you
Sandip

Indian Railways — Non allotment of Berth

I have booked a ticket PNR No.[protected] and Ticket No.53206663 on 25.05.09 Class Ist AC, Date of Journey 25.06.09 status W/L.1 journey from Bilaspur to New Delhi Train No.2823. The ticket was not confirmed but due to urgency I have boarded the train with a hope that W/L status no.1 may get a berth during the course of the travel. Unfortunately, I was informed by the TTE that no berth is vaccant. I had no option to get out of the train at Anuppur and next alternative stop available at Bina. The train reached at Bina 1.30 a.m and I was standing here and there throughout the night and struggled 25.06.09 and till morning 26.06.09 at destination.

On 26.06.09 I came to know that one VIP could not turned due to bad health but Mrs.VIP travelled alone occupied both the Berth Cabin-C (not alloted them as per the chart). I have checked the chart, Cabin C actually alloted to other passengers and not to the VIP's. Because of Mrs.VIP's approach, the Cabin- C (Husband & Wife) shifted to Cabin-A and another couples boarded from Bilaspur to Delhi was misguided by someone to shift to Cabin-A, (their actual seat Cabin-B) there was a verbal arguments between Acual Cabin C and Cabin B passengers (both were registered complaints on arrival) The TTE was not given complaint register to Cabin B passengers.I do not know why?

If the Mrs.VIP travelled as per the chart, the TTE could have allotted the berth to the W/L passenger too because one berth was completely vaccant. Is anyone can help me, I have paid Rs.2337/- for a ticket, I couldn't cancell the ticket at Bilaspur, honestly, I have travelled standing throughout the journey.

I am, frequent traveller Ist AC/ IInd AC. regards, Biju Daniel

hi,

i had booked a ticket on train kashi vishwanath exp. my PNR no [protected] jouney date is 3/04/10.
but it show confirmed only there is no berth & coach no.alloted.

why it is not shows on ticket at the time of booking

actually me & my wife is suppose to travlling on above mention date & we are looking for couple private cabin.

if it is possible kindly do the needfull for us..


regards
amit singh
er.[protected]@gmail.com

I faced similar situation in Kacheguda Express going from Bangalore to Hyderabad... Can some one atleast point out if there is some system alive or we have some consumer court or railway complaint register any thing .???????????

You can get your boarding place changed by a simple application, mentioning the PNR number, Traveller's Name, Actual Boarding Place and the new boarding place, to the station master. The reservation clerk has this function in his computer that he/she can make changes in the boarding place even for Tatkal Tickets. You can get your name changed (spelling mistakes I think) for tickets booked normally.
The Application has to be given to the booking clerk by the same person with his/her Photo identity proof.

Indian Railway — change in boarding

I BOOK THE E TICKET IN AL HAZARAT TRAIN NO 4311 MY PNR IS [protected]. I WOULD LIKE TO CHANGE IN BOARDING FROM GAZIABAD TO JAIPUR THEREFORE APPROCH THE CHURU JN. COMPUTRIZED OFFICE WITH PHOTO IDENTITY PROOF OF PAN CARD BUT REFUGE TO AMEND THE BOARDING. I LODGE THE COMPLAINT AT COMPLAINT BOOK WITH ASM BUT NO RESPONCE SINCE SO FAR. THERE IS NO OPTION TO FILE A COMPAINT BEFORE CONSUMER FORUM

change bording

Indian Rail — Cheat with Passengers

Dear Sir,

I have most of time pick train for surat (gujarat) from Boriwali (mumbai) station.On the ticket window,
They cheat the passenger. Always they take more time for giving ticket & in hurry of pick up train, they give less money back.

This things happen five times with me.

Due to error message from your host computer while payment through credit card the booking was done twice for the same family, same date and for same train ( i.e. for Rajdhani Express 2951). Booking date was 1-3-2007and boarding on[protected]. The PNR nos for both the tickets are [protected] (used ticket) and [protected]) unused ticket). As per Mr. V. P. Indoria's letter dat.[protected]Ref. No. 2003/IRCTC/ERTD/Refunds/E-tickets) "The refund will be proceed by zonal railways". But till today I have not received any refunds (Rs. 5305) as well as any correspondence. Also I wanted to know that whether we can book two tickets for same family, for same train and for same date?

Indian Rail — pure water bottle

i buy a water bottle in Rs 12. but i recieve duplicate bottle what to do

Indian Rail — bad behave of a tte.

my father , and sister went to lucknow at 17 th of may , 2009 and a tte has missbehave with them at lucknow

Indian Rail — Bad behaviour

For your kind information today 7 Nov 2009- 6. 03 pm we went to Indore (M.P) Indian rail Ticket reservation Counter for ticket reservation with my 8 years old daughter she is fully handicap (Cerible Policy) ,That time Mrs Srimati Krishna Verma was available in the booking counter and she refuse to us for ticket and told your daughter is handicap not you ,go to general reservation counter for this ticket .We request to him for my ticket and inform about my problem because our daughter can't sit or do other any activities even she can't eat anything , she is depend only milk but she didn't co prate and She told you may complain for us but i will not make this ticket.
we surprise
We contact to Mr. Satish Sharma and inform about bad behavior of Srimati Krishna Verma , He listen to us and say to Srimati Krishna Veerma to make my ticket then she make my ticket and say this is my boss a Order otherwise i don't make it and etc.( some other bad words )
Waiting for your reply
Jitendra Tiwari
Indore (M.P)
Mo +[protected]

DEAR SIR 0F IRCT INDIAN RAILWAY
I booked my railway reservation ticket at PUNE from suvidha center counter for TYTP{TRIUPATI} return ticket for pune to tpty and tpty to pune on 08/02/2010 and return at 12/02/2010. The details of ticket are as follows. PNR NO [protected]/ [protected]/[protected] Date of Journey 08/02/2010 and return PNR no is as
PNR NO [protected]/ [protected]/ [protected] Date of Journey 12/02/2010

SLEEPER CLASS TOTALAmount Rs.8476.00 but due to cancellation ot train and i have nat been informed by any o[censored]r officers or not by calling or through by sms or pone calling.beasuse o[censored]r mistake i have fase many problem and beause o[censored]r not imforming i have to canclle my trip. my journey and try and please refund my full money other wies i have to take a leagle action on u.and i have been told by youe orricers that to take refund. but when i went to refund ther did not entertened me on 14/ 02/2010.

Please refund my ticket and get me refund of my ticket amount as per railway rules.

thanks
AMIT RATAN SONAWANE
Sarthak soc fl no 4 c wing
behind vithalanjan mangal karyalay next to ceto society krishna nagar
sanikwadi wadgaonsheri pune 411014 contact no: [protected] {15/02/2010}

hey all these people r shameless we cant do anything against them. we can simply spread the truth so atleast others will not buy their products. this way we can teach them lesson. just spread this message you may get some impact. do spread this message lets teach them lesson thank you

Indian Rail — Trouble in Trains

The Railway Minister,
Rail Bhawan, New Delhi

Dear Sir,

We have been suffering lot because of Gay people in train. They force people to give the mony and if we keep quit they start doing activities like removing cloths or many more, if we refuse they start slolding and talk all noncance...this is an really big problems for people in reservation boogies. Please help us.

Regards
Jamir

so many touts at mumbai reservation office hall and outside the current reservation counter.

Indian Rail — No Cattering and water supply

Dear Sir/Madam

I am traveling with the Train 12353 Bhagalpur Anand Vihar Gareeb Rath Exp. and today in 10 hours of journey only one time the catering services has supplied the water and after that they didn't provided water.

You can understand that in 10 hours if you get only one bottle of water then how do you survive and suffer. Till now after 10 hours no one came for asking for dinner too.

I am suffering a lot and after asking about the services all the attendents and TTE say that go to the last coach which is supply coach which is 16 coaches behind my coach and i have bags to whom I can't leave.

So, take a proper action and ask about making such a poor and disgusting condition. I am suffering a lot and very hungry.

Thanks a lot if you take a proper action.

Regards
Anurag Jaiswal
New Delhi
anurag.[protected]@gmail.com

Indian Rail — POOR SERVICE

I travelled in 12442 NDLS-BSP RAJDHANI EXPRESS.I was not served with the morning tea which is in the Menu.I was repeatedly asked by the
waiter(server) to show me the tickets before serving breakfast.
News paper was not given.The confectionary to be given along with a cold beverage was also not served to the whole coach(B-4).






Regards
sanchayan sinha

I had sent the following complaint to MD, IRCTC on 15th Nov 2008 by Speed Post and again via email to Chairman, Member Traffic, and Financial Controller, Indian Railways:


Prof. J. C. Kapur K-59 Green Park
New Delhi – 110 016
Tel: 26862500
Email: [protected]@bol.net.in

15 November 2008


The Managing Director
IRCTC Ltd.
9th Floor, Bank of Baroda Building
16, Parliament Street
New Delhi – 110 001


Sub: Deficiency in Service: PNR No: [protected]; Transaction ID: [protected]
Date of Booking: 15-Sept-2008; Date of Journey: 01-Nov-2008


Sir,

It is unfortunate to bring to your notice the following facts in respect of the reference given above:


1. On 15th September 2008, I booked an e-ticket for my wife (Savita Kapur) and self (J. C. Kapur) for travel back from Allahabad to New Delhi on 1st November 2008 by 2417/Prayag Raj Express, 1st Class ACC; both being senior citizens.

2. We were waitlisted at 1 and 2 right from the time of booking. The seats were not confirmed until 8:30 p.m. on the date of journey because the charts were not prepared till that time (the train leaves at 9:30 p.m.) and we were asked to personally come to the Allahabad Railway Station to check the same at time of departure of the train.

3. The charts were pasted on the train at about 9:00 p.m. and one of our two seats was confirmed. For obvious reasons, being old in age, it was impossible for one o[censored]s to travel and the other to be left behind. The train attendant/ conductor permitted us to board the train and assured to give give us a seat if it were available in any compartment.

4. The real humiliation began after about two hours of the start of the train.

5. The conductor declared one o[censored]s as traveling “without ticket” as one of the seats was not confirmed and according to him it was automatically cancelled. He also specified that the money for the automatically cancelled ticket would automatically be refunded to my account on-line.

6. Since he declared one o[censored]s as traveling without ticket and the self-printed e-ticket not being valid any more (since, according to him, it was treated as refunded ticket), we would be required to pay the full fare (without any concession for female senior citizen) plus fine for traveling without ticket. Thus we were charged Rs. 2115/- (Rs 1665/- as fare for one passenger + Rs 450/- as fine for traveling without ticket) vide receipt no. 165440, dated wrongly as[protected]instead of[protected].

7. While on one side we were humiliated and insulted for traveling without ticket, on the other we were charged the fare and fine without providing a seat in the train.

8. The most shocking thing is that the claim of your conductor that we were traveling without ticket and that the refund would be made automatically is false.

9. Hoping that a responsible senior officer of the railway staff (train conductor in the 1st ACC Coach) would know the rules and not harass the passengers, and to give sufficient time to the IRCTC to make the refund, I did not bother you with a complaint earlier.

10. After two weeks, when I checked my account/status of the refund with IRCTC online and my bank, I was shocked to find that the refund has not been made to me.

11. All this implies the following:

a. You have charged twice for one journey from the same passenger.
b. You have insulted and humiliated a senior citizen couple by declaring them as traveling without ticket without adequate reason.
c. You have severely damaged the reputation of two highly respectable and educated senior citizens, one of whom retired as a Professor from a highly reputed Institution of the Government of India and the other retired as a Principal of Kendriya Vidyalaya Sangathan.

Under the circumstances, this is to request that an immediate action in the matter be taken, including refund of the sum of Rs 2115/- charged from me during the journey along with the compensation for damages for the harassment, insult, humiliation, mental agony, and loss of reputation caused to me and my wife who are both highly respectable senior citizens.


Yours truly,


J.C. Kapur
nceial Controller, Railway Board on 9th Dec 2008:

indian rail, prayag raj exp. — toilets are not cleaned

sir,
Prayag raj exp. is an iso train but the toilets not cleaned preperly as they smalled very bad from the starting point.

This is absolutely right.

ISO Standards are not at all met.

Toilets are not clean.

journey is not comfortable. Train is jerking like any thing. compared to an other train.

Thanks

I agree with the complaint against the high headed attitude of the railway staff. I was travelling by the 1077 Jhelum exp on 23 Feb 10 from NDLS to CHKB on ticket PNR NO[protected] in bogie no CR00120. We were issued with a bedding which was not clean. On complaining I was issued with a fresh bed sheet which was no better than the previous one. On opening the second bed sheet I noticed that the bed sheet was torn and had a gaping hole of appx 3 feet. I asked the TTE to get me the complaint register three times but the complaint register was not given. The reply was that the attendant will change the sheet so there is no need to complaint.

Moreover the wash basin in the toilet was choked and no conservancy staff was available to clean the coach or the toilets at NDLS, nor any stn thereafter. This is a normal trend with the railway staff. Can some action be initiated against the TTE and the attendant?

Railway — DEFICIENCY IN RAILWAY COACH

Chief Public Relations Officer
Passengers Grievance Redress Cell
Head Office, Eastern Railway
Koilaghat Street
Kolkata-700001
Dear sir,
I was travelling from DHANBAD TO HOWRAH by 2308A on dated 4th june10. I was having Reserved berth no-21/Coach no:S-5 vide PNR NO-[protected]. The train departed from Dhanbad at 0000hrs. The coach was having atleast 50 nos unauthorised psg who were sleeping on the floor. With great difficulties when I approaches towards my berth it observed that some person has occupied my berth.On asking to vacate the berth the person told me that this was alloted by TTE.I could not find any TTE through out night. Also no TTE checked my e-tkt. I spent a sleepless night. My question is
1)who is responsible for my suffering.
2)How so many unauthorised psg entering in the Reseved coach in addition to limited (72)nos of berth.
3)Why TTE has not checked my ticket.
My request is kindly look in to the matter so that no passenger should suffered sleepless
night me like me and TTE should be available and check ticket as per chart. Guilt TTE should be punished.

With Regards
A.K.GHOSH

Respected sir,


This is to bring to your notice about the train which travels between Kuppam and Bangalore city via bangarpet daily, (push pull).
were we are facing lot of issues in the train. As many travels with out the proper ticket, as we are traveling daily from past 1.5 years noticed that there is no proper Ticket checking, because of this, people traveling with the proper ticket are not getting seats, especially Old people and pregnant Ladies.

i know the Passenger trains are meant to the poor people, but the ticket are so cheap in the passenger trains as even a poor man can afford this, but still people who really don't care for all this will travel with out the ticket.


please consider this as a high priority and consider this mail as a humble request rather than a complaint and please do the needful.


apologize me if i have mentioned any thing wrong.



Thanks & Regards

Rajesh

ON CHECK THAT ONLINE STATUS FOR TRAIN NO. 2942 FOR[protected]
IT SHOWED THAT TRAIN IS LATE & WILL REACH SAWAI MADHOPUR WITH DELAY OF MORE THAN SEVEN HOURS ( AS PER UPDATE AT 20:10 ON[protected]

IT IS ALSO SHOWING THAT TRAIN IS DELAYED BY 04 HOURS & WILL REACH KOTA WITH SUCH DELAY.( AS PER UPDATE AT 20:10 ON[protected]

THE TIME TAKEN BETWEEN SAWAI MADHOPUR & KOTA BY A TRAIN IS ABOUT 1 HOUR.

NOW SHOULD WE RELY ON THE INFORMATION PROVIDED ON COMPUTER ? WHICH INFORMATION IS CORRECT ?

Train no 12833 Ahmedabad howrah express is said to arrived at final destination howrah at 1:45 pm on 18th nov 2018, where as it hasnt reached the station yet at 2:30 pm.

Indian Railways — Non Refund of Ticket Amount for more than 100 days

Dear Sir,

I have booked for two from Visakhapatnam to Trichur on Train No. 6310 on[protected] and the Train has been cancelled. The PNR No. of the ticket is [protected]. Subsequently on 31/10/2008 we have filed the TDR in IRCTC Site and TDR Transaction ID is [protected].Even after three months after filing the TDR, I am yet to receive the refund amount. On contacting the IRCTC helpline nos. they just saying that they will be sending the Refund amount in another 10 days time. This they are telling since 15ht January and till date I did not receive any refund amount. They are also least bothered to reply the emails sent by me requesting the refund of the ticket for cancelled train. Request you to kindly intervene and try to get my refund as early as possible.

I had purchased 2 tickets for myself & my wife on TN No.296 Ashram Express from Jaipur to Ahmedabad journey dated 28.12.2008 sleeper class PNR No.25428787. As the tickets were not confirmed I had canceled it at Jaipur Rly Stn on 28.12.2008 time 20.00 hrs vide Ticket Deposit Receipt No.B07656 issued by Station Master, JAIPUR. Subsequently I has submitted application for Refund of Fare of Rs.556/- to The Chief Commercial Manager(Claim), IstFloor, D.R.M.Office, Jaipur Rly Stn, Jaipur by Registered A.D. Post No.3458 dtd.10.01.2009 which has been duly acknowledged by them on 13.01.2009. I have so fare not received the refund. Please look into the matter and follow up. In the meanwhile pl furnish to me thee-mail address of The Chief Commercial Manager, Jaipur Rly Stn so that I can follow up with them through e-mail. with regards

Ramesh L N

Indian Railways — Refund of e-ticket payment

Dear Sir/Madam

I have taken Sleeper class ticket on e-ticketing with following passengers by using SBI debit card.

Unfortunately out of 3 tickets only one ticket of M.Sudhakar was confirmed and rest of the tickets are cancelled automatically due to full waiting tickets. The TTE was not allowed the following 2 passengers into the coach. I did not received the payment back from Indian railways as the tickets are not confirmed. Even I filed a TDR. But they did not responded immediately and after 100days they said they donot want to return money.


I would like to take this issue to the concern auuthorites and railway consumer association for further damages. Respond immediately with this mail

Transaction Details
PNR Number [protected]
Booked On[protected]
Transaction ID [protected]
Ticket Type eticket
Class SL
Internet Service Charge Rs 20.00
Date Of Journey 24/12/2008
Ticket Charge Rs 873.00
Bank SBI Debit Total Rs 893.00
Train No 2786 Railway Zone SCR
From Station BANGALORE CY JN(SBC) IRCTC Zone GGM/(IRCTC)/Secundrabad Secundrabad
To Station KACHEGUDA(KCG) Quota General

Ticket Details
S# Name Age Sex Coach Seat
2 PRAMOD KR MISHRA 32 Male 0000 Booked
3 G PRAVEEN 34 Male 0000 Booked

Sir
I mailed irctc to cancel my e ticket (PNR no. [protected]) on 21 Dec
2008.I could not cancelled my e ticket because the chart was prepared.Once
the chart is prepared the user is not authorised to cancel e ticket.
They replied me through mail that your request to cancel e ticket have
been processed and they have forwarded the request to TDR Process
Department.They also informed me that the process will take 90 days and
after that your money will be credited back into your account.It has been
more than 100 days i have not received the payment yet.I called many times
and mailed them but there is no response.
I am sending u a picture of mail that railway have mailed me.
Kindly look into this matter

Regards
vishal

sir i m kamaljeet.i belongs to punjab district bathinda.yestrday i stood on the bahadurgarh(haryana) railway ticket counter.i have refund ticket.
ticket no.59047045 and pnr no.[protected]. i give the refund ticket to mr. saini they r sit on the booking counter. he says me that he does not know about the refund ticket.then i went to the station master.he says to mr. saini do his work.after this mr.saini angry with me and do missbehave with me.he says me very sharp and dirty words that words i can not explain on here.then he want bribe from me for refund my 156 rs.

I WANT TO JUSTICE.PLEASE JUSTICE WITH ME

I booked a e ticket on 4th july 2009 transaction id [protected], pnr rnumber [protected] from chennai central(mas) to station thrissur total amount 266.71 Rs.and canceled on 07/07/2009 at 10.30am but starts at 9.15pm on the same day 07/07/2009 when i canceled it showed me refund 246 Rs.

It was credited through itzcash payment gateway. Till today 25/07/2009 no refund was rollback to my itzcash account

So kindly request you sir to refund may canceled amount as soon as possible.

thankyou
VELAYUDHAN MK

Mine is the most common complain that I think Ever single person who tries to get railwy reservation knows. From 8:00 to 8:02 sometimes even more the Railway booking system doesnot work, Neither on Internet nor on railway booking Counter,
In just 2 minues all of the Taltal Quota gets sweeps away in Rajdhani AP & all other major Trains.

How is it possible that everday it happens? The booking counter claims they have lost connectivity, The booking website also get unavailable. It is a big racket everyone knows I wonder why No-one has ever tried to expose this racket.
I guess everyone knows this because I know my crafty agent can get me Booked ticket for extra charges more so he gets me an e-ticket sometimes & I tried though Internet but I could not get the same for the same train same day.
I wonder Why?