Indian Railways Complaints & Reviews

We travelled from bhavnagar to bandra in sleeper class. We had RAC ticket. Railways, due to nonavailability of berths, could allot us two seats on side berth. We requested TC to give refund of difference of fare of Sleeper (SL) and 2nd Sitting (2S) for these two tickets. TC replied that Railways are not obliged to give refund of difference as per rules. If sittings alloted is not acceptable to passangers, they can opt to get tickets cancelled...

I, alongwith my family visited Mumbai from Delhi on 26.12.2008 in August Kranti Rajdhani (2953) (PNR no. [protected]). In the dinner served a dead mosquito was found in salad. The matter-paneer vegetable was half cooked and the peas were quite hard to eat. There was no water in Indian style tiolet throuhout and the western style toilet was not getting latched in as such both the toilets were not useable. The coach attendent was requested to...

Dear Sir,
Good Morning,
I am an advocate practicing at Distt. Court, Sonepat. Today on 18-01-09 morning 0620 hrs I gone to Sonepat Railway station to see off my friend. when we reached to booking window towards westren side of the station, there was a long que of passengers waiting for booking clerk to open the booking window. all these passengers were in que for taking tickets for a local train from sonepat to Dehli departure...

Dear Sir/Madam,

This is Geetha Mayilsamy.i am working as a Software Engineer in Solverminds Solutions and Technologies at Chennai.I want compliant about railway Department.Actually i have booked the ticket through IRCTC, 15th night in Anathapuri Express, This train starting station and time is TRIVANDRUM CNTL, 16.20 PM on 15.01.2009.But this train was arrived for Dindigul at 12.20 AM(15.01.2009).I called Thursday afternoon...

I had confirmed booking in 2946, Tapti Ganga Exp. from Itarsi Jn. to Vyara on 15/01/2009 (PNR No. [protected]). When on 15th morning I inquired in 139 about the running status of the train, the system informed me that the train was running 02.10 hours late and hence will reach Itarsi Jn by 09.00 hour instead of 06.50 hour. I inquired for several times between 06.30 hour to 07.30 hour. All the time the response was same. But, when I reached...

Today I went to Alwar Junction Railway station for Book circular Journey Ticket for 3 adults, from Alwar to Ratlam-Manmad-delhi-Alwar.
The concerning Booking incharge told me to come 0n 17-1-09 for the same. I request him that I have to commence my journey on 17-1-09, if you issue my circular Journey Ticket on 17-1-09 how can I reserve my Berth? That Gentalman told me that as per railway rucircular Journey Ticket rules the ticket can...

Hi,

Mr. Jogender Kumar (ID card serial no. 256178) of the railways is indulging in corrupt practices without the fear of law at New Delhi railway station.

I had approached the Ajmeri Gate platform counter for a platform ticket but was informed that no PF tickets are required till 31st January for entering the station. As I was coming out from the station, the above mentioned officer accosted me & demanded...

I boarded on Bhagirathi Express at berhampur Court(West Bengal) on 30 Dec'08 with a reservation ticket in the morning 6.35 A.M. On reaching Krishnanagar City Station all daily passengers stormed into the reserved compartment and harassed us holding resrevation ticket. The TTE on duty did nothing. what redressal act will be taken by Railway dept for not giving the service for which we paid for?...

I traveled from Mumbai to Calicut by Netravati express on 19th Dec 08 by 2nd AC. From the time i entered to the time i got off the train i saw atleast over 50-60 cockroaches on and around my bearth. They were small but terribly annoying. I was traveling with an infant and so unhappy. Each time i turned my head i saw a cockroach right by my sholder...my gosh it was so creepy...

I have been proud of the railway system in our...

This incident happened on 13th Jan 2009 at Kollam Jn, Kerala while
Me and my friends were coming from Chennai in No.2623 Trivandrum mail S5 and booked Talkal e-ticket. Since it was a talkal ticket we booked the ticket as a group ticket from Chennai to Trivandrum, but we needed to get out at different places.
Me got out at Kollam station and the ticket was with my friend who was going to Trivandrum. when i came to the exit one...

I recently travelled in Lokshakti Express and Holiday special train to ahmedabad in 3rd AC and 2nd class respectively, both the bogies had the newly developed side middle berth attached. apart from being extremely uncomfortable for the passengers since the berths are already small in size, they have become more smaller, the Indian Railways also does partiality in terms of givnig different facilities to passengers paying the same amount of...

Respected Sir,
I would highly appreciate if you take up the following issue.
1. I had confirmed railway e-tickets from New Delhi to Jammu Tawi on 16th November, 2008. PNR Nos [protected]; Train No 2445 UTTAR S KRANTI.

2. I WAS COMPELLED NOT TO BOARD ABOVE MENTIONED train because OF AVOIDABLE AND UNEXPECTED DELAY of IN COMING TRAIN NO. 2815 PURI EXPRESS. PNR NO. [protected]; WHICH WAS SHEDULED TO ARRIVE AT 5.05PM,...

I boarded on 2317 Sealdah Amritsar Akal Takth from Asansol to Beas on 7th jan '09 and I got the seat no 60, 62, 64 at 3rd AC it was last seat near to door, I found that there is no restruction for anyone(people, beggers, vender) for passing the coach from one end to another. For the safty sake its very dangerous, attender openen the connected door at 6 am, most peoples from another sleeper coaches come for recharging their mobile, and...

This is the complaint againts the Booking Clerk Mr. AzaguMani, Passenger Reservation Booking counter at Kodaikanal.

I went to reservation counter and first greeted him with due respect and submitted a neatly written reservation form with station code.
He throwed on my face and asked me to write full station name, not the station code. I smiled and obeyed his order and wrote another form and gave it to him.
br...

Dear Sir,
I have booked my Ticket in a train No. 2455(GHY Delhi Rajdhai) for 31Dec.08 . from KANPUR to DELHI .the scheduled Time of arriving at Kanpur was 02:40PM and at Delhi it should be at 07:40PM.
Because I had an International Flight From DELHI to PARIS on 01 JAN 09
at 01:20 AM but due to Train delay which was almost 6hr. from its scheduled time I missed my Flight and on next day I was having a impotent meeting...

Dear friends,

I had seen full railway site I find no complient box in the site?

My question is

Railway is working since long long time and when I see the railway site I am surprised to see that there is no complient site. Where to compleint then.

Regards
Santosh...

Today 08-01-09 i was coming from Howrah to Bhubaneswar by 2821 DHAULI EXP Coach No 1 Seat no 17 along with my bag containing
1.Laptop & accessories
2. Cerdit Cards
3. Identity Cards
4.Pan cards
5.Valuable Documents
6.Cloathes
and all this has stolen from train compartment. And on reaching Bhubaneswar Railway Station I have given a written complain to GRPF but even after 6 to 7 hours waiting...

Sir
I had cancelled 2 Nos.Tickets for 2616-GT express on[protected] at 17:00 hrs at Ramagundam for the Tickets from Ramagundam-Rajahmundry and Ramagundam-Chennai. The Scheduled time of train is at 18:00 hrs but it was indicated already that the late is > 6 hours. But while canellation they refunded only 50% of the amount. As per the rules they have to refund full amount.
Hope Railway official look into the matter and do...

I was retired from Railway Service w.e.f. 30.06.08 and opted to draw my pesnion from SBI Garividi Branch (4827) Vizianagaram vide pension account PPO No. [protected] against SB Account [protected] but till date I could not received any Pension. In this context, I have lodged a complaint in December 2008 in customer care but no response. I view of the above you are requested to kindly look into the matter and arrange to pay my pension thorough...

I was coming from Mumbai to Tatanagar by Gitanjali superfast in AC3 Tier dated 29th Dec. 2008.
Coaches were so dirty (interrior as well as exterior) that it was not looking like AC coaches. There were side middle birth provision in which seatting is pathetic and it was creating problem to other people in the compartment to sit.
After paying good fair, I expect railway to improve upon cleanliness of coaches and hygine factor...