Indian Railways Complaints & Reviews

Indian Railway — Request for made a daily & mail / express to Superfast

I am Ranjit Kumar, residing at No. 27 Old no. 33, Thiru-vi-ka Street, Vyasarpadi, Chennai - 600 039 My Permanent Address is Village : Sarsaulla Khurd, PO+Dist : Sheohar, (Bihar) always my suitable train is 5227 Muzaffarpur Exp. which is going from Yasvantpur to Muzaffarpur it is very perfect for me but whenever i wanted to travel in that train always ticket counter person they are saying it’s full, the second problem is this train is running once a week if possible please convert into the daily and make mail / express to superfast train, i hope you can understand my problem.

Thanking you

Ranjit

pnr no. [protected]
name- omprakash g will be seating from ngp train no. 2650
but his ticket conform from zhansi
thanku.

i was in the way from NEW DELHI to MUZAFFARPUR dated 15-june-2009 in GARIB RATH EXP.
i faced a lot of problems, hereby mentioned

1. vegeterian food was not served at all to the passengers at all
2.bottled mineral water was not sold for 7 HRS in the course of journey.
3.wash room was too dirty throughout the journey

WE DONT HAVE PENTRY SERVICE IN OUR OFFICE

WE DONT HAVE WATER TO DRINK..


WE FREQUENTLY ASKED TO SHOW THE DOCUMENT.

" BEING A ENGINEER SANU EH SAB MILNA CAHIDA HEY "

BOSS IS NOT ABLE TO PROVIDE THE REQUIRED DECISION .


PLEASE DO THE NEED FULL

hihi

MY COMPAIN IS IN DANAPUR DIVISION NEW COLONY GURDWARA LANE OUTSIDER PEOPLE ARE BROCKEN THE RLY BOUNDRY WALL FOR HIS PERSONEL USE, MY REQUEST IS TO TAKE ACTION BECAUSE COLONY IS NOT SAFE

send me all rails web site

side berths are very painfull...When we are giving enough money for travelling, then why????..Railway Govt. should consider the height status.because it bocomes very uncomfortable when a person of height 6ft is bound to use one of the side berths...where as it is found that..persons having not so enough height is using the normal berths...why???? this diversity??????...

On 16th March 2009 Yesterday I travelled from Pune to Kayan in 1022UP Indrayani Ex. seat number 12, coach number D3, PNR No. [protected]. During the entire journey no TTE checked the tickets of any passanger in the bogie. As usual the bogie was infested by illegal passangers, passangers without properly reserved ticket, illegal entrants, illegal vendors etc. I can substantiate my statement with adequate proof/evidence.

You are talking of dignity in India ? Is that a joke ? This is a slum dog country where more than 100 people are cramped into a coach like filthy pathetic animals. No other reason. slumdogs dot wordpress dot com

Dear Sir
In Secunderabad region, Dilshukhnagar reservation center has 3 reservation counters. But, in the afternoon, from 2 to 2:30, they are closing all the 3 counters, and telling that it is lunch time for them. I have never observed closing counters like this anywhere. May be when they are changing their duties, they may take 15 minutes break if there is only one counter. But, here even there are 3 counters, they are closing these 3 at a time. This is lot of inconvenience to the passengers, who are going to book their tickets. Please look into this matter and see that there is atleast one counter running without break from 8 AM to 8 PM.
thank You.
with regards
P.Srinivas

dear sir
i was travelling on[protected] in intercity express 2705 4rm warangal to secunderbad and i could find a ground nut seller/vendor lady occupying seat and was reluctant 2 give the seat when asked and was abusing me in a vulgar language and repeatedly saying that she pays 350 rupees 2 officials, and she travels daily and and she got down at moulaly station and i want 2 know why a vendor is allowed inside superfast express and why T.C has not come 2 check the tickets. this is creating nonsense 2 passengers esp who has taken tickets after standing along queque. kindly check vendors(not appointed by railways) 2 be not allowed inside atleast superfast express and make t.c to check tickets

BEING AN AGENT SIMILAR PROBLEMS ARE FACED BY ME ALSO, AND DOES NOT REACH TO DEAF EARS EVEN AFTER SEVERAL E MAILS TO IRCTC AS WEL AS ITZCASH

This happens all the time, I was searching for a tatkal ticket on 22 Oct & as I opened sites at 8, it shows tatkal status as waitinglist of 58, how is that possible, this means that agents book tatkal tickets before 8am

I also face the same problems even in Online booking and over the railway station counters. When the counter open at the very first day of advance booking. the very first ticket shown waiting list . How it happens. I think there are some underground tieups with railways and booking agents .

Railway authorities should look into this issue and do needful
venugopal

Railway — irctc not working

I am trying to open the irctc.co.in but its automatically prompting me for authentication id and password. even if i put in my irctc id and password its not accepting. moreover if the page gets loaded then also its not accepting my password.

Sir,

I have written the correct age that is 17 years, but reservation clerk was typed 12 years. I was not seen that immediately. After some time I again went to the reservation clerk she was left over due to her duty time is over. I asked any clerk to please checkit and do needful. He argueing with me it is not our mistake it your mistake without seeing the reservation form. After seeing that form his replay is this ticket issued the madam then she has to do it.

This issue is at Nature cure railwaystation at 1.50pm today i.e., 12/03/2010.

India Railway — Website IRCTC not working in morning

Dear Sir,
I am trying last 2 day for book the ticket jaipur to Abu road in tatkal but every day dot 8.00AM to 8.35AM IRCTC website not working and after when it will start all ticket kota will finish......
i am surprised that every day is same problem.

regards
Mukesh Badaya
[protected]

Railway — irctc site not working

IRCTC site is not working since 5 days. people who depended on online booking are facing problem. Railway authorities should act on this immediately.

worst site

Its really frustrating when IRCTC website is so slow that it really try your patience... Jago Rail Prashasan Jago.. India being IT head now still our govt dept are slow in systems...

Indian Railway — Website not working

website given for online reservation www.irctc.co.in is just going worst. I cannot access it or book any tickets nor at least view availability of seats website is just not working... please improve or provide a new and secured website for booking tickets.

i booked a railway ticket in coromandal express on 05 october.
details of which are as follows:
pnr no:[protected], train no-2023, date of journey[protected], class CC.FM howrah to jamui.
due to agitation in bihar due to maharashra issue this train was cancelled.as per rule if the the tarin is cancelled, cancellation in such case can be done within three working days excluding the day of journey.when i went to jamui staion to cancell the ticket .cancellation was rejected as the staff was refused to do so stating that cancellation should have done within one day.

Dear Sir/Madam,

I want to cancell my ticket, which was booked for 8th Feb '09 from NJP to Asansol. But unfortunately this is not cancelling on today due to railway reservation site i.e. www.irctc.co.in is not opening for server problem. So, kindly requesting to you please cancell my ticket as early possible. The details of the ticket are given below :-----


Transaction ID - [protected]
Train No. & Name - 5762/APDJ RNC EXPRESS
PNR No. - [protected]
Date of Journey[protected]
Class - SL
From - New Jalpaiguri To - Asansol JN (ASN)
Boarding - New Jalpaiguri(NJP) Resv Upto - Asansol JN(ASN)
Total Fare - Rs232.0
Adult - 1
Scheduled Departure - 21.30
Name - Raju Das
Age - 027
Sex - Male


Note - Acutually this was booked by credit card through online from cyber cafe at Asansol. But writenow I am in Kolkata...at present the irctc.co.in is not opening.

Please help to cancell this ticket. Hope you will satisfy my proposer as soon as possible.


Awaiting & revert on an urgent basis.

Thanking You

Raju Das

Railway — STOLEN OF VALUBLES IN RUNNING TRAIN

I THE ABOVE SIGNED HAS RESERVATON ON TRAIN NO. 2450 (GOA SAMPARK K EXP.) FROM H. NIZAMUDIN ON MAY 23, 2009, COATCH NO. S3 SEATS NO. 64-68

MY VALUBLES COSTING ARROUND 1.5LAC (DETAILED LIST REGISTRED WITH PHOTOCPIES OF THE PURCHASE INVOICE WITH PANVEL RAILWAY POLICE) WHICH INCLUDES GOLD JEWELLARY, CASH, MOBILES AND DIGITAL CAMERA AND ABOVE HAS BEEN STOLEN IN RUNNING TRAIN BETWEEN SURAT AND VASAI.

WE HAD NOTICED THAT OUR BAG WAS STOLEN JUST BEFORE OU R TRAIN HAS REACHED AT VASAI

WE FOUND NO GUARDS AND T.T./T.C. IN THE TRAIN TO HELP US.

WE HAD COMPLAINED THE SAME WITH PANVEL RAILWAY POLICE STATION

THIS IS THE SHAME FOR RAILWAY DEPARTMENT

PLS LOOK INTO THE MATTER AND SEE THAT WE CAN GET BACK OUR VALUBLES
PADAM SINGH

DEAR SIR, WHILE TRAVELLING IN SANGAM EXPRESS FROM KANPUR TO MEERUT IN AC 2 TIER
ON 1 JUNE 09 MY SUITCASE WAS STOLEN, DOUBT GOES TO COACH ATTEENDENT

Dear sir,

This is very painful & unethical from Railways side,Kindly note
1.Theft of my purse from Running train,Train No-12812,Train Name-Hatiya Kurla ,I was travelling from Raipur to Bhusaval,valuables of nearly 11000 Rs.My very imp. documents like PAN Card/Driving license/ATM's got lost along with my mobile number & my return ticket from Mumbai to Raipur of samarsatta express also got lost.
2.This all happened just train left from Badnera (maharashtra).I was boarding at S6 number 5 birth.
3.I have filed FIR at Bhusaval station,now if I have to issue a duplicate ticket for my return.Railway is denying to issue that without I-card they can't do it.
Now here I raise my objection if I have lost everything & I have applied an FIR,that too not at my native place,how could I produce a I card & FIR itself is a judicial proof of same.

Third very important is anything lost in Railway is railways property & railways dutie to help me in all sort to realize & after not doing so,how could u not issue me my duplicate.
I feel I should go against railways in consumer forum for same.PLs assist

Ms.Tabish Czar

91-[protected]/[protected]

I was travelling in Gondwana Express coming from jabalpur to New Delhi on 13th june 2010. 14th June early morning at 1.15 a.m. train stopped at jhansi station and my purse was stolen in which there were abt 25000 Rs. Chain was pulled , police came. But the theif ran away. Coach No. HA1 seat number 9. In 2 tier avc also there is no safety. What is indian railways doing? I want reimbursement from Indian railways.

my purse, my mother's purse purse along with another lady's purse has been stolen around 4:00am from the train. my wife saw a person removing the handle of the purse from her hand who got down from the slow moving train at end of bilimora station. 3 purses from different ladies has been stolen. he dragged my wife till door along with purse and it would have been worst situation...there is no police in the compartment nor in entire train as per tt M L Yadav who did not co operated at all...they have not worn any batch as well.. there are two TT who are not ready to give their names, they are without the batch and not even supportive to help. After repetitive request one tt said his name his M.L.Yadav but not ready to give his batch number. as per him there is no police in the entire train.another tt from different compartment had a talk with the people who has stolen our purses...they were without reservation when v checked list from tt. ..this has disturbed us a lot n no police in entire train and also such behavior and attitude of Indian railways tt has given a big shock. ..v have also asked for complaint book to tt but he is not ready to give. ..plz guide us. ...n take strict action against such pathetic tts who are running from their duties and might also involved with thief. ..v r v v disturbed n in panic situations. ..pls its humble request to take action also for future n that passengers r not harassed in such way.

HANDBAG WAS STOLEN AND GOLD, MOBILE AND CASH WORTH AROUND 2 LACS WERE STOLEN WHILE TRAVELLING FROM NEW DELHI TO MUMBAI IN 12952 RAJDHANI EXP. ON THE 14TH OF OCTOBER AT AROUND 0300 HRS. NO GRP IN TRAIN HENCE NOBODY TO CHECK. FIR LODGED AT MUMBAI CENTRAL GRP STATION WHICH WAS LATER TRANSFERRED TO BARODA GRP AS VALUABLES WERE LOST AT AROUND THAT STATION.
A SUSPICIOUS MAN WAS SPOTTED BY A CO PASSENGER WITH A TORCH IN HAND WEARING CHECK SHIRT AT AROUND SAME TIME LOOKING AROUND IN ALL THE COACH WHILE WE WERE FAST ASLEEP . TRIED LOOKING FOR HIM BUT COULD NOT LOCATE AFTER THEFT HAPPENED.HE MIGHT HAVE LEFT TRAIN AT BARODA STATION WITH STOLEN GOODS.
IF CCTV FOOTAGE CAN BE CHECKED OF BARODA STATION WE SHOULD BE ABLE TO LOCATE THE THIEF LEAVING STATION
THIEF CAN BE LOCATED VIA THE IMEI NO. OF MOBILE IF PUT ON SERVEILENCE WHENEVER THE MOBILE IS USED, THE THIEF CAN BE LOCATED. IMEI NO. IS [protected]
IT IS A REGULAR FEATURE TO HAVE THEFTS IN RAJDHANI AND SHATABDI TRAINS AS THERE IS NO GRP AND MOREOVER THE CONFIDENCE AND FEELING OF SECURITY WOULD MAKE ANY PASSENGER FEEL SAFE AND SECURE.
ALL THE STAFF INCLUDING TTE SHOULD THEIR HELPLESSNESS IN LOCATING THE LOST GOODS AS THEY FEAR ACTION BY THEIR HIGHER AUTHORITIES IF THEY TRY AND SEARCH A SUSPICIOUS CHARACTER.
PLS TAKE THIS MATTER SERIOUSLY AS IT HAMPERS THE CONFIDENCE OF MILLIONS OF PASSENGERS ON TO THE RAILWAYS TO PROVIDE THEM FEELING OF SAFETY AND SECURITY.

My Mom's presently travelling on train number 15902 Dimapur to Bangalore., This morning at 4:00am, her hand bag was stolen at NEW BONGAIGAON. She has no money for the journey and also lost her debit card, PAN card, travelling ticket and Rs.6000 cash. Please assist us with any emergency contact to hand over some money for her fooding as she is a Senior Citizen travelling alone., Its really urgent to get this sorted out as she has 3 more days to spend in train as we did not come across a contact number to report the theft.

Please assist at the earliest.

Thanks.,

James
[protected]

Dear sir;

When my father in law ; sh bijoy Singh & my Mrs aradhana Singh & two daughters travelling in shaktipunj exp ; no 11447; JBP to HWH on DT.22.12.2014 boarding at marwasgram at 10;35 am. During travelling in train on 23.12.2014; maroon colour trolley bag has stollen/theft at 05.00 am between dhanbad and asansol it may be at kumardhubhi station.the bag consist of clothes; canon camera of Rs 17000/-; Cash Rs 10000/- & charger and medicine etc.we have lodge complain ref.no.W/WC/JBP/[protected] on the same day DT.23.12.2014.
Please assist at the earliest.


Anil Singh
[protected]

An incident happened with me while travelling through train (3AC) in Indore Pune express. Someone cut my bag and took jewellery of worth 4 lacks. This incident happened between Vasai road to Katraj. I lost all my saving in one shot. Now if 3AC is also not safe where the passenger travel.

Please help me or guide me to get my things back. I have lodged a FIR as well.

With lot of happiness we were returning from the Banaras Yatra on 26/10/2015. me and my wife boarded the train at Varanasi at 1.15 am on 26/10/2015. I fastened the two suitcases we had ( one red & one blue) with a chain under the seat in S 6 coach at birth no 37. our berths were 38 & 39 (middle & upper).Both the suitcases were also safely locked. Morning around 6.30 am i woke up hearing the cries of my wife who was yelling see both our suitcases are gone all our things are gone. the prasad, photos my wife's mangalsutra of 52 grams gold and a gold bangle of 20 grams, my two hearing aids of worth Rs.25000 each, all new and old clothes etc. we were left with the dress we were wearing. We approached the RPF staff who were supposed to guard the train from thefts who told us that we have to get down at the destination, that is, Chennai and complaint to the RPF there. We pleaded with them as to how that is possible when the theft has taken place somewhere near Allahabad. This pleading with the RPG was as we were nearing Sagma station. Ultimately the RPG directed us to Mr. HR Meena the TTE who in turn was helpful and remorseful for our loss. TTE told us that 10 compartments are affected by this theft including AC compartments and we are one of the 10. moreover he was even stating that thieves target south bound trains in this route as south Indians have gold with them. and this happens on and often in this route.Finally we could file an FIR at Katni rly station with his help. Kindly help us get our belongings.

An incident happened with me while travelling through train on 22/11/2015 (S6) in MAdhuadhi to new delhi express. Someone stolen my Blak trolly bag worth 1.5 lacks. This incident happened near about Allahabad. I lost all my saving in one shot.

During travelling in train on 22.11.2015; Black colour trolley bag has stolen/theft at 12 to 2.00 am between Maduadih to Allahabad it may be before Kanpur station.the bag consist of clothes; mangalsutra (Jwellars) ring.

Please help me or guide me to get my things back. I have lodged a FIR as well.

Amit
[protected]

Dear Sir,
I, SHIV DUTT S/o Shree Dayachand, Address Village, badshahpur, P.O. kheri Kala., Sector 89, Faridabad. Haryana, India pin-121002 was travelling from Jammu tawi(JAT) to Faridabad(FDB) with my family on date 27 March 2016, by Train No. 12920/ Malwa Express in Sleeper Class RC-S5 39/47 and RC-S2 15/23/31 (PNR No. [protected] and PNR No.[protected]) . We start journey from Jammu tawi with hues rush we are unable to take seat properly due to heavy ruse in our bogie, by anyhow we took seat and checked our belongings everything is OK at there but at JALANDHAR CANT [JRC] time approximate 12:45 PM there was very big crowd we could not able to move anywhere and somebody had stolen my handbag. The bag contained:-
Debit card: Gurgaon gamin bank
Debit card: Punjab national bank
Miramax gold mobile phone
Nokia mobile phone
Soni mobile phone
Driving licence
Bike registration certificate
Bike insurance certificate
Bike pollution certificate
Hard cash:-15000 INR
A gold ring
Other belonging approx. 5000 INR
Kindly note that there was no any TTE attendant/ RPF officers in the bogie.
When I got down to complaint at Faridabad station the RPF personnel denied to take my complaint that day (e.g. 27.03.2016 19:50 PM) and they advised to come again because it would took time and they are ruse to go home. The disgusting thing which we noticed was that there were no RPF personals in the train and even train superintendent was not present in the train on that day.
This is a serious case which the authorities have to take care of. Now we are afraid to travel in train.
Who is responsible for this? Who will answer to this?
Please inquire the same and kindly take immediate necessary action.
Therefore you are requested to please register my F.I.R. and provide me acknowledgement for the same for further requirement to arrange my lost documents.
Thanks and best regards
SHIV DUTT
Date 29.03.2016
[protected] ([protected]@gmail.com)

DEAR SIR,
I, Radhe shyam malviya s/o shri. c.l..Malviya prataap nagar gali no.-12 Narsinghpur Dist.-Narsinghpur Pincode-487001 was travilling from jabalpur to narsinghpur by Train no. 11464 Rajkot express on date 24.07.16 with ticket number13512665 TS A0DHELG1BC .We start journey from jabalpur with hues rush we are unable to take seat properly due to heavy ruse in our bogie . perhaps in this time stollen/theft my plastic bag in black colour bag. this bag contained colour photocopies of following:
1.Voter id card
2.Aadhar card
3.Driving Licence
4.Pan card
5.Department I.D.card
6.other document.
when i need these document for other work on date 03.08.2016 and search in black colour bag.then i can not find thats document.then i inform by online tonight and next day complant by application to nearest police station.
Therefore you are requested to please register my F.I.R. and provide me acknowledgement for this
Thanks and best regards
RADHE SHYAM MALVIYA
[protected], [protected]
EMAIL ID. tarun.[protected]@gmail.com

I was travel in dun bandra express(19020) from Jwalapur khachrod in sleeper coach no. S6 21, 23, 39 with my family at 17/9/16.In the morning of 18 sep at 4:30am my wife wake up her purse was thefted. In her purse one mobile, wrist watch, jwelleries, pan card, voter id, DL credit card, atm card and 3500 cash available.Total approx 150000rs. lost.I told to RPF for FIR but he is telling me his duty is over at next stoppez sawai madhopur.His name was HEAD CONSTABLE VEER SINGH.
Then I go to TTE for lodge fir and TTI Raj kumar sharma has lodge a fir and he give me fir receipt. And tell me that he will submit this fir at kota GRP and I can found fir copy at grp kota.When I reach kota a grp came at my berth and write some rough info about theft. when I ask for fir copy then he respond me that I can found it anywhere station in my journey so I decided I go to Nagda grp because my destination was so close with this station.But Nagda grp very bad behaved and tell me no any fir required now .Tte fir receipt is authentication of fir.Now kota grp reported me on call and give fir copy to my home adress .what the foolish grp. Pls tell me sir what I do .is this TTE fir receipt my authentic copy ? No any stamp on this paper and no fir no. only TTI name and sign with designation. What is right. I want go for consumer forum then is this fir receipt authentic action of fir? I attach this reciept

@sureshpprabhu
I am travelling in KAVI GURU EXP coming from GSK to KYQ on 27th Sept 2016. 28th Sept' 2016 early morning at 10.10 a.m. train stopped at Khatihar station and i self going outside from train for taken a drinking water in such a time any one theft my laptop bag. In this bag i have a laptop, my ID proof(like-Votor Id, Adhar Card), ATM Card, Medical Card and key of My Rooms.
All that thinks i am also report to TT and Railway police in trail .

Please noted at my complane and take suitable action from your end.

Regards,
@csvikaschandra
PNR NO-[protected]
mobile no - [protected]

My breifcase stolenas i board in Rajdhani exp 22692 from Nizamuddin.TC not responding .A1 coach 44 berth dtd 25.11.16.

My breifcase stolen as i board from nizamuddin stn in Rajdhani 22692.A1 coach 44 berth.dtd25.11.16.

I am travelling with my family in jay Nagar Garib rath on 7th dec 2016 from Anand vihar to samastipur.My coach number is G-7 and we have carrying luggage so about 15 minute before reaching Mugalsarai .i have seen my luggage kept under the seat under near the gate. Suddenly i hve seen that my luggage was not present under my seat(seat no-77&78). I request you to plz help me for finding my laggage.
Thanking you
Umesh sharma
[protected]

Dear Sir,

I was travelling in Surat Express from Ahmedabad to Surat dated 02.02.2017 train no. 12946 and my birth no. is B1-20 no. lower birth. when i was sleeping my jacket has been theft from the train. cost of the jacket was 3000 Rupee.

Kindly look into this matter and support to me for find out my jacket.

Regards
Mahesh

I am a senior citizen and I traveled along with my daughter in Himachal Express Train 14554 from Una to Delhi in the morning of 25th Feb. as train was late by 5 hrs., PNR No.[protected], Coach B, SEAT 49 & 52. When train reached at Subji Mandi station a gang of 4-5 people boarded the train and started asking them to get off the seats as these seats belong to them as they are travelling from Delhi to Bareilly the final destination of train. They also offered help to take the luggage out, one person kept me engaged in talk by the time Delhi station came in fraction of seconds they cut my soft suit case from top (see picture attached) and stolen Rs.10000/- which were kept in the inside pocket of cover of suitcase along with my shaving kit bag. They also broke the lock of second suit case and stolen vanity bag of my daughter and all this they did in fraction of seconds. We could notice this only when we reached Gurugram at the residence of my son. I doubt on the attendant of the train, as they were taking to him and also doubt that he only called them by seeing us as soft target for this theft.

Kindly lodge my complaint and get my complaint investigated, check CC TV cameras, who boarded B1 coach at Subji Mandi and book the culprits at the earliest.

Regards
T.R.Chauhan
Mobile: [protected]
Email: [protected]@hotmail.com

Sir
I was traveling from unnao jn. To Coimbatore jn. In 12511 raptisagar express coach no.b4 birth no 54 .on 24 feb 17 . One of my bag ( American tourister reddish brown( mehroon) colour trolley bag was stolen at Nagpur railway station on 25 feb 17 .bag containing my clothing, atm card bank paasbook and other documents. Please help me sir
Name- nehendra kumar
Mo no. [protected]
Address- nehendra kumar c/o smc 5 brd air force station sulur Coimbatore tamilnadu-641401

Res.Sir- Mai Apne Parivar ke sath Varanasi se Durg ke liye Yatra Kar raha tha, Train No. 18202 date[protected] Coch no. S-12 Sear/Berth NO. 50, 51, 53, 54, 56, 48. Meri wife ka purs berth no. 50 se Running train me Mirjapur ke bad aur manikpur ke beech chori ho gaya hai, jiski compliance maine tweet kiya hai, Jisme mera mobile Vivo V-5 SIM no.[protected] IME no. [protected] Second IME No. [protected] Meri Wife ka mobile Samsung Sim no. [protected] IME no. *357684/06/019106/1* Second IME no. *357685/06/019106/8* hai (Attached), 1 Sony ka Handy Cam tha, Childern Ke liye Gift, Axix Bank ATM Card, our Adhar Card, Voter ID, My ID (Attached) mera Recent contact NO. [protected] hai, Hamne Durg Pahuchne Ke bad FIR likhai Qyuki Satna me TTE me Hamari Complain Nahi likhi aur koi help bhi nahi Kiya. FIR ki copy Attached hai, Soni Handy cam, mera Mobile Vivo V-5 jo maine Finance me Buy kiya tha ye sab meri wife ke purs me tha.
My contact
Devendra Meshram
Mobile No. [protected]
mail-ID- [protected]@gmail.com

I went for summer vacation to my parents in Jamshedpur from 19th to 30th June, 2017 and was coming back for Varanasi. I caught Tarain no. 12875 i.e. Neelanchal express 2ac seat no 24 in the mid night of 30th at about 1.00 p.m [the date became 01.07.2017]. I was having two brief cases with me . When I reached Varanasi by 1.15 pm approx. and I came back home and get busy in my daily work. In evening by 9.30 pm I started un packing my briefcases then I saw that there is a long cut in one brief case and my two plastic boxes wherein in one box there was gold jewellery of Rs.3.20 lacs and in another box there was artificial jewellery of around Rs.20, 000 and cash of Rs.42000 is missing. Culprits succeeded in steeling [chori karna] those boxes. Safety and secuirity of passengers travelling is the responsibility of Railway. Please lodge my FIR and besides investigating the case, I should be compensated for the loss occurred.

I am really suprised on the government system of railway that in presence of attendant and TT in ac compartment how any one can do such type of act which is very risky and un exceptable.

I want to question to the railway ministry of india about the security of the passengers in railway. Kindly lodge my complaint n investigate n find the culprit.

regards

komal

[protected]

Dear Sir/Madam,
My Parents both senior citizens were travelling in Guwahati Bangalore Train # 12510. PNR nr. [protected], B1, seat #1, 4. Near to Howrah station during the hault someone stole my Mother's Purse. She was having close to[protected] rupees along with lots of valuable items like Mobile phone and keys. They complained the TT on board but he didn't helped them rather tried diverting the topic. They are completely deserted as its their hard earned money.

I kindly request you to lodge an FIR at the urgent basis as it happened yesterday only. Along with my mother's mobile someone else mobile from the same birth got stolen. Perhaps you can trace through the mobile number which was stolen. Posting their number ( mother Gita saha- [protected], Mr. Mahesh- [protected]). This is my first FIR in my life and have full faith with in our police. Please nab the culprit at the earliest and teach them a lesson for life.

Thanks and regards,
Ravi Kumar Saha
[protected]
Email- Ravi.[protected]@gmail.com

Passengers name:
Sri Narayan Prasad Saha
Smt. Gita Saha

Hi, my name is ankita kodkani while boarding fast train from dadar to thane my cellphone worth 18 k was stolen today ie 31/7/17...i have a suspision on the short black man who entered in the ladies compartment and was constantly standing behind me...he had some plastic sheet in his hand he came in the pretext of saleing it..but was not intrested in saling...please lodge my complaint thank you in advance

Regards
Ankita kodkani
[protected]

Dear Sir,

My mobile phone is stolen in train on Surat Station while travelling in Rajkot Exp (16613) and my PNR number was [protected]. Phone details are as follows - moto G2 Black (IMEI/Serial No:[protected], [protected]).
Request you to please take suitable action for this.

Regards,
Chandresh
[protected]

Dear Sir,
I, D.R.S.Negi S/o Late S.S.Negi, Address 1237 Abhishek, sector-3, udyan 2, Raebareilly road, Lucknow, India pin-226025 was travelling from Kalka(KLK) to Kanpur(CNB) with my family on date 26 August 2017, by Train No. 12312/Kalka Mail in 3AC Class, berth no.42 &45 (PNR No. [protected]) . We start journey from Kalka and checked our belongings everything is OK at there but at Delhi(DLI) time approximate 7 AM our strolly suitcase was not behind our seat and somebody had stolen my strolly suitcase. The suitcase contained:-
Official documents with certificate and literature,
Woolen cardigans and sweaters, suits and other clothes,
Other belonging approx. 10000 INR
When I got down to complaint at Delhi station the RPF personnel denied to take my complaint that day (e.g. 27.08.2076 7.15AM) and they advised to come again because it would took time and they are ruse to go home.
Train TTE Sri Rajendra singh lodged the FIR no.25006 and handed over one signed copy to me, which contains no stamp of GRP only signed by TTE itself.
I kindly request you to lodge an FIR at the urgent basis as it happened yesterday only. This is my first FIR in my life and have full faith with in our police and constitution. Please nab the culprit at the earliest and teach them a lesson for life.
D.R.S.Negi
Mob. no. [protected],
email- [protected]@gmail.com

Hi,

I am a senior citizen and was travelling along with my wife on 31st August 2017. I lost my 2 luggage (Trolley Bags) while travelling in the train (12443/HLZ ANVT WKLY SF). The PNR number is [protected]. This incident happened at Allahabad junction. A passenger who was in the lower birth along with us got down at Allahabad junction (Platform No. - 3) around 3 AM (01st September 2017) and that person stole my 2 luggage.

The 2 luggage contains the following:

1) Educational Qualification certificates
2) Voter ID Card, Aadhaar Card
3) Sarees (Rs. 15, 000)
4) Cash (Rs. 5, 000)
5) Jewellery (Rs. 10, 000)
6) 2 Trolley Bags (Rs. 9, 000)
7) Miscellaneous items

Please lodge my complaint and get my complaint investigated, check CC TV cameras of Allahabad junction (Platform No. - 3), where the passenger (who stole my 2 luggage) got down. Kindly book the culprits at the earliest so that I can get back my 2 luggage.

Thanks & Regards,
Amiya Kumar Mukhopadhyay

Mobile: [protected]
Email ID: [protected]@metlife.com

Dear Sir,
My family members are travelling by train from Chennai central to Daund Jn, (Train No:11028 / Mumbai mail) with AC (2A) on 24-Sept-2017. Their berth reservation numbers are A1/14, A1/16, A1/17 & A1/18.
Today in the morning at 08:00 am, the train was at GOOTY Station of Anantapur District. At that time my family member found that Gold Ornaments of 25 grams, Cash of Rs 20000/-, Aadhar Card & House keys are stolen from hand bag of CH Suhasini (Female -32 Yrs).
The same has been immediately informed to Coach T.C & registered complaint.
Please find the train ticket & complaint copy.
The theft case was also happened in the same coach with one other female passenger.
We request you for detailed investigation of the crime & to recover our lost items.
Please help us in this incident.

Regards
Ch. Muniraja Reddy
Contact No: +91-[protected]
Email Id: [protected]@gmail.com

Sir,
I Pankaj Kumar Srivastava, (age 31), s/o Baban Pd Lal of east of DM colony, Fazalganj. Sasaram, Rohtas, Bihar-821115, PS-Sasaram, Dist-Rohtas, inform you that on 03/12/2017 at 1:00 AM, I along with my family boarded DOWN CHAMBAL EXPRESS, train no. 12176, from Sasaram to Howrah, Coach no. S4, Birth No. 66, 67 vide PNR No. [protected]. During journey while the train reached the Dhanbad Railway Station 03/12/2017 at early morning, I found that my one navy blue colour big trolley bag was stolen containing
1.Gold Mangalsutra, 2.Gold earrings (2pairs), 3. Clothes (old and new), 4.Medicines,
5.Artificial Ornaments
So I need your kind co-operation to get my stolen things back, I have already informed to the GRP escort team in written as well as lodged an FIR in GRPS Howrah, having case no. 00/17 (547) dt-03/12/17 u/s 379 IPC.

With Regards:
Pankaj Kumar Srivastava
Mobile No-[protected]/[protected]
Email. Id- [protected]@yahoo.com

Sir i kishore mishra, advocate  travelling from rajdhani express 12423 from tinsukia assam to kanpur, uttarpradesh dated-30/01/2018 on coach B11 on seats 49, 50, 52 ( pnr-[protected]) with my family. In early morning of 31st at about 4:10 am somebody has stolen our black coloured bag which had 5 mobile phones, two wallets consisting all our identity proofs such as aadhar card, pan card, driving licence, and credit and debit cards and 20000 approx cash and train ticket as well. The incident happened on seat number 50 where my daughter was sleeping with the bag under her head and after a sudden movement she felt her mobile has fallen down but when she tried to find it out it was founds that her bag is missing. The compartment gate was completely open as well as the coach gate. The attendant was sleeping. And after we shouted he went to find the TTE. later both of them were searching for the train squad of policemen but they were no where available and were found approx an hour later. We have complained on every possible place and lodged an FIR in such time so.  On twitter we have sent tweets to P.M.O india as well as mr. Piyush goyal but no responses are yet provided. I have provided my IMEI number of one the phone in the bag to the GRP headquarter, guwahati
( IMEI- [protected](JIO) mob- [protected]) so that it can be tracked down by survialliance and such theft activities in RAJDHANI EXPRESS can be monitored and accused can be caught and sent behind the bars.
We are awaiting your efforts to help us get through this because we are highly affected by this incident happening in RAJDHANI EXPRESS.
Contact details
Kishore mishra
8/186, arya nagar kanpur, up, 208002
Mob- [protected], [protected], [protected]

Travel by amirtsar Howrah exp.. train reached 8/2/18 midnight 12:10 AM ...
My smart phone snatch in Patna jn Bihar .. smart phone detail mi 3s IMEI [protected] and [protected]
Mobile no [protected]&[protected].. so sir please kindly take a proper action...
Kumar gourav
[protected]

I was traveling in Uttar sampark kranti on 19/03/18..my chain was snatched from B-3 coach at around 9pm..please look into the matter..
please if anyone can help contact on [protected]

Sir we are traveling lalgarh to Jaisalmer but between lalgarh to ramdevra someone stolen my wife purse we are traveling Train no 12468 date date 30.04.2018. coach no s1 seat no 57 and 60 .In purse have approximately rs 70000 gold jewellery .When we reached jaisalmer for lodge FIR but there no railway police .we earn this money with very work
Plese lodge the complaint and help finding my jewellery back
Email [protected]@gmail.com

personal` — Tatkal Ticket charges

When a senior citizen buys a tatkal ticket, why shoud he be denied the usual concession of 30% ?

Also why does a passenger have to pay the fare for the total distance of the train's starting and terminating stations, while his ticket is from the starting station to a station short of the terminating station??

Indian Railway — Tatkal ticket

Hi..
I booked one ticket to irctc id, for the date of 24 oct 2008.

PNR no.[protected]
Train no -2161

I booked this on 19 sep 2008, when I was booking the ticket throgh irctc Tatkal window was opened that time booked my ticket for the tatkal that time it was showing available 46 seats. I booked the ticket as per to the Tatkal quota but when I got the ticket it was 303 waiting & my amount deducted as a Tatkal quota charge.

Kindly tell me reply as soon as possible .

India Railways — cancellation of i tickets

I booked 4 tickets for my return journey from Jammu to Ambala cantt PNR[protected] dt 02.12.08 thorugh I ticket. I tried to cancel the ticket on 01.12.08 at KATRA BOOKING OFFICE and on 02.12.08 at Jammu railway station, but failed to cancel the same. I bought fresh tickets PNR No[protected] at travel through Benaras express which was late by 2.40 hours.

During my journey I found a case similer to me. Person having ticket of other train, travelling in the same train and adjusted with TT for seat and bribed him by Rs 150.00 and got confirmed seat. How is it possible? I want my money refunded for the PNR[protected].

Indian Railways — Cancellation of tickets

I had booked my tickets for avadh express for. Date of journey was 23rd jan, 2009. Two tickets were booked from Mumbai (Bandra) to Gonda. Due to personal reason at the last moment I had to cancel my journey. I did not have time cancel my tickets. I went to mulund station (Mumbai) to cancel my tickets on next day. I was told that it would take atleast 5 days to update our names in cancellation screen. So I went after 10 days to mulund for cancellation. Where i was told that my name was still not updated so I should go churchgate (Mumbai) to fill TDR. I went to church gate but I was told that tdr can be filled from orgin station so that should go to Bandra. I went to Bandra where I was told that I should go to churchgat since TDR filling happens from the that station only. I met the station master who refuse to fil TDR for me. He did not guide further for cancellation. One of his colleagues also misbehaved with me. Now I don’t know here I should go and file my TDR. On request I can produce original ticket and reason to cancel my journey at the last moment.

Regards,
Parag Shah

Indian Railways — Tatkal E- Tickets

I had an unique experience during online reservation for an incomplete transaction, too notice that I was billed for two e-tickets for the single person from the same credit card. "Service unavailable" page came during the booking process.
Gods save all these people who are involved with Indian Railways!

I have faced such problem many times before. This happens because our internet connection is intermittent and will lose the network with the bank while transacting. But Indian railways has promptly returned the money back to my bank account automatically within 2 days. Check with your bank else call the customer care number.

realy it was very disapointing i have my tatkal e-ticket..bt still ticket checke fined me jst because i lost my id proof..n charge me same amount again with 250 extra..n without giving my previous amount.. it was realy a bad expenice.. hope railway will take some action in favour of me

Totaly agree with your view. Why should railways charge 75% of fare+tatkal charges, what r they loosing incase of cancellation?.. sense should prevail and they should apply same cancellation charges as applicable to non-tatkal ticket while holding tatkal charges.

Yes, 100% Correct why 75% of fare, Gov. is not loosing anything out of that.

Indian Railways — Delay in Cancellation Causing extra cancellation charges

I had a railway ticket booked from habibganj Station on 11/07/2009, with the details as follows:
PNR NO. :[protected]
Train No.: 3201
Train name: RJPB CLA Express
Boarding Station: Itarsi Junction (ET)
Reservation upto: Thane (TNA)
No. of passengers: 03
Scheduled departure: 20:45 on 20/07/2009 from Itarsi Junction
[protected][protected][protected][protected][protected]--------
Booking Status (Coach No, Berth No., Quota)

Passenger 1(Yadao Rao Barde-57-M) A1, 37, GN
Passenger 2(Priyanka Barde-18-F) A1, 38, GN
Passenger 3(Neelesh Barde-21-M) A1, 40, GN
[protected][protected][protected][protected][protected]--------

However due to certain circumstances, I realized on 19/07/2009 that we can't make the journey. So I went to the station for the cancellation, but because it was Sunday, the counters remain open only till 1400hrs.
My situation here is that even if I wish to Cancel my ticket well before the 24hrs deadline for flat rate deductions (Clause- A confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2 Tier/AC 3Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class and Rs.20/- for Second Class. Cancellation charges are per passenger.) which is Rs 60/-per passenger in this case, I have no option left but to wait till next day morning and fall in time duration i.e. within 24 hrs and upto 4 hours before the scheduled departure of the train (Clause- A confirmed ticket is cancelled within 24 hrs and upto 4 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause).

My point here is that even if there is ample time (1400hrs to 2045hrs) on 19/07/2009, i can't cancel my ticket due to office timings and thus have to pay higher cancellation charges.

So I kindly request you to consider an action for certain situation and if possible provide me the difference amount as soon as possible.

journey

it would be really nice if normal cancellation policy and charges are applied to tatkal ticket cancellation, minus tatkal charges...nobody would unnecessarily buy ticket at premium and then cancell it, contigencies make people to change plans ..hence this should be considered

Railway — Tatkal Fare

Respected sir,

I want to bring in your kind attention that i have booked a ticket from H Nizamuddin(NZM) to Chitrakot (Cktd) for August 13, 2009 for RS 434 (150 Tatkal Fare Included). According to railway rules the Tatkal Fare for Non peak season (from August 1 to August 31) is 75. I need justice.
PNR no Is[protected].

I too agree with you. Charging 75% is too much..

I have cancelled ' I TICKET NO.69590098 on 18.09.09 18.33 from borivali. PNR no. was[protected] .
I have received Cancelled Ticket no. is[protected]. Refund amount Rs. 5185/- supposed to credited to my credit card. Today I have been confirmed with Credit card Dept. & reply was still there is no credit such a amount in my account.

Pl see the matter
Regards

i purchased e ticket for trip to chennai by madras mail DOJ 5.10.09. waaait list ststus 33 . i need cancellation. pnr no [protected]. transaction no [protected] . pl hel and creditmy SBaccont

Absolutely agree with you. It does not make sense to deduct 75% . It is really to much. Normal cancellation charges should be applied to tatkal tickets.

WE BOOK A TATKAL TICKET FOR 2 PASSENGER TRAVELLING TOGETHER ON THE SAME TICKET, WITH ONE PASSANGER AS CONFIRMED AND THE SECOND ONE HAVING WAIT LIST .
NOW AS PER THE RULE YOU ARE NOT SUPPOSE TO TRAVEL ON WL TICKETS AND IF WE GO TO CANCEL BOTH THE ABOVE TICKETS TOGETHER 75% OF CONFIRMED TICKET IS CANCELLED, EVEN WHEN THE SECOND PASSENGER TICKET WAS WAIT LIST.
AS THE FIRST PASSENGER IS CONNECTED TO THE SECOND ONE ON THE SAME TICKET, GERERAL RULE OF CANCELLATION SHOULD BE APPLIED AND NOMINAL CHARGES SHOULD HAVE BEEN DEDUCTED FROM THE SAME .

respective sir,
i want cancellation of of ticket PNR No[protected] from Delhi to Ajamgarh due to some problem.




your faithfully

jasbi singh

Absolutely agree with you. It does not make sense to deduct 75% . It is really to much. Normal cancellation charges should be applied to tatkal tickets.

amount shoud refund to passenger in case of cancellation of ticket

Indian Railways — Inappropriate refund of ticket fare under tatkal

Hi

There was a tickect booked vide PNR [protected] but it was cancelled on the same day. The passenger did not travel with the PNR due to unexpected reason. This was very surprising that I have not received the complete refund. The refund amount by railway is not correct. The charged amount was 1399/- but refund amount is 271/-. Earlier also I had booked/cancell the tickets but never happen like this. They can deduct the nominal charges of booking but they cannot charge the complete amount for the journery which never take place. The ticket which was cancell by me was again available for the other person who wants to travel. This is not the way of making money and upbring the railway department in profits. How can they charge me for the service which I haven't use, they can deduct their booking charges but they cannot charge me for the journey which i didn't travel.

Kindly look into this matter and help me.

Tatkal Waiting List Ticket — tatkal refund

sir,
i have canceled my tatkal waiting list ticket.but till i have not received refund by irctc.

Transaction id : [protected].
PNR NO : [protected]
Date of Journey : 18-jan-2010.
train no : 7229.
from : tiruppur.
to : hyderabad

Yes, kindly do the needful to change the TATKAL CANCELLATION ACT, 100% Correct why 75% of fare, Gov. is not loosing anything out of that.

nitesh navy — Tatkal eticket cancellation

Sir I couldn't able to cancel my tatkal eticket so hw I'll get my cash of Rs620 back.I'm irctc user plz rply soon...user-niteshnavy else contact me [protected]@yahoo.com

DEAR SIR! AS I HAVE BOOKED A TATKAL TICKET FROM BANGALORE TO SHIRDI . DOJ WAS 01/04/10. NOW I WANT TO CANCEL MY TICKET. MY QUESTION WAS IF I GET FULL AMOUNT OR NOT. IF YES PLZ REPLY ME. THANKS .

DEAR SIR! AS I HAVE BOOKED A TATKAL TICKET FROM BANGALORE TO SHIRDI ON 30/03/10 . DOJ WAS 01/04/10. NOW I WANT TO CANCEL MY TICKET. MY QUESTION WAS IF I GET FULL AMOUNT OR NOT. IF YES PLZ REPLY ME. THANKS .

It is not a good process, to deduct all the money...

Indian Railway — tatkal

from so many days the tatkal seva is not properly used because of the agents . agents are booking the ticket and selling it as per their choices. so finally the passenger is suffering and paying the price which is much higher compare to original price.
solution- bring the system of photo on the ticket for tatkal seva only. so the agents will not book the ticket.

I booked a Tatkal ticket and cancel. ticket cost is 1000rs and i got refund as 190rs. Why the railway charge this much. if these seats are vacant that's fine. but they are selling to someone else. Why should we pay 800RS when we didn't travel.

Indian Railways — TATKAL

TATKAL SYSTEM IS DESIGNED FOR COMMON BUT COMMON MEN IS OUT OF PICTURE WHILE USING SERVICE,BECAUSE OF 2 REASONS.1.) ONLINE BOOKING FACILITY NOT WORKING FROM 8.00A.M TO 8.15 & WHEN ALL TATKAL QUOTA FULL THEN AFTER SITE START WORKING SO NO CHANCE OF BOOKING ONLINE.2.) SECOND & LAST OPTION LEFT WITH A COMMON MEN IS TO STAND IN LINE OF RESERVATION BUT THEIR ALSO AGENT OCCUPIES ALL FRONT BY DEPLOYING THEIR PERSONS .SO YOU CAN`T BOOK ANY HOW BEFORE 8.20 AM SO IN REALITY NO FAIR CHANCE .SO PLEASE HELP ME .....

I planned for kashmir trip total 8 person.
I booked two set of ticket. one from howrah to delhi through puja special train and another from delhi to jammu through rajdhani express (tatkal). The puja special train reached 10 hours delay at delhi as a result my jammu train failed i collected the late slip at delhi.
My whole trip was spoiled we all 8 people were heavily harrassed including the advance paid for hotel booking at kashmir was forfeitted.

Please help to get the necessary compensation and refund

i have booked the WL tatkal ticket in 2nd class (sleeper). whtat is the refund amount, i cancelled before 24 hrs & with is the refund amt if cancelled within 24 hrs. please write me.
my mobile no- [protected] & email id- [protected]@gmail.com

i have booked a tatkal WL ticket in sleeper class(2nd class) form rail way counter. what is the refund amount, if before 24 hrs & within the 24 hrs.

thank

bichitra
[protected]

dear sir,
sir i have purchased tickets with my personal id proof, but due to some problem i could not
go, but only i could travel, but 3 member are going to travel.and but they doent have any id proof, , sir can u help regarding this problem, and can u tell me what will be the charges

i bkd 3 tatkal ticket for 3rd may from yeshwanth pur to Gulbarga.PNR No is [protected]..its wait list of 28, 29, and 30, now th wt list status is 21, 22, and 23. will cunfirm or not, if not cancel before chart preperation, how much will i get refund. pls cunfir.

Yes, it would be really nice if normal cancellation policy and charges are applied to tatkal ticket cancellation, minus tatkal charges.

bymistake i booked two set of tatkal confirmed e-ticket now i want to cancel ane of them should i got refund of that tatkal ticket

to change the compartment

we are daily commuters . travelling from palghr to andheri by flyng rani express. we request u to plz change the ladies ticket holder coach as early as possible.