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Sir.
I am also having a complaint. I booked two tickets from Trivandrum to Guruvayoor on15.1.2011(Departure -Night 11.15 from Tvm) in 2nd AC sleeper waitlisted as 3 & 4. I reached at Tvm station at 11 .15 o"clock. But waiting list not cleared and TTR not allowed me to travel in that train.Next day morning I presented the ticket for refund. But the authorities rejected the claim by saying that 6 hours passed from departure time of the train. Sir, is it justice? Railway has no loss relating my ticket. Another passengers travelled and so the waitlist not cleared. I have suffered physically and mentally so much. Why cant Railway refund the untravelled (paid in advance) fare about Rs.1300/-.? Here, the cancellation is none of my fault. I am ready to travel. Railway not permitted for W/o clearance of waitlist. As such Railway is liable to pay the fare at any reasonable time when I claimed. The common time lag of 6 hours not applicable here. If iam cancelling a sure ticket after departure of train it is O.K. Here I am compelled for cancellation. Common justice is to refund my fare urgently. Who will redress this grievance Sir?
Valsan PM.. C.Poil.P.O. Kannur 670502([protected]@gmail.com)
I am also having a complaint. I booked two tickets from Trivandrum to Guruvayoor on15.1.2011(Departure -Night 11.15 from Tvm) in 2nd AC sleeper waitlisted as 3 & 4. I reached at Tvm station at 11 .15 o"clock. But waiting list not cleared and TTR not allowed me to travel in that train.Next day morning I presented the ticket for refund. But the authorities rejected the claim by saying that 6 hours passed from departure time of the train. Sir, is it justice? Railway has no loss relating my ticket. Another passengers travelled and so the waitlist not cleared. I have suffered physically and mentally so much. Why cant Railway refund the untravelled (paid in advance) fare about Rs.1300/-.? Here, the cancellation is none of my fault. I am ready to travel. Railway not permitted for W/o clearance of waitlist. As such Railway is liable to pay the fare at any reasonable time when I claimed. The common time lag of 6 hours not applicable here. If iam cancelling a sure ticket after departure of train it is O.K. Here I am compelled for cancellation. Common justice is to refund my fare urgently. Who will redress this grievance Sir?
Valsan PM.. C.Poil.P.O. Kannur 670502([protected]@gmail.com)
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I want to complain that in month of january 2009, i had booked two ticket for bhopal to jhansi for date of 11-1-09 but train was cancelled . i submitted TDR on next day, on phone conversation authorities told to refund the money within 90 days but it has not yet been done. Details are as follows..ticket booked for ANVESH, ABHAY MISRA.
date of journey 11-1-09, train no - 2615, PNR number [protected], TDR Reference No : ekt[protected]
Sir / madam i[censored] would concern it, i will be appreciate u forever.
thanks
Anvesh