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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 274

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A
armybeforebattle
from Pune, Maharashtra
Mar 10, 2022
This thread was updated on Mar 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fine and Misbehavior of TC

Address:Pune, Maharashtra

I was travelling from Dadar ( mumbai ) to Pune, and got ticket for 2nd Class.
However train scheduled was Pragati Express. So before entering into train I asked on of the officer from Railway dept only if this ticket is valid to travel for Pragati Express. He said yes, only travel in General bogie.

But when TC caught me and 3 more boys for the reason, this ticket is invalid and you need to have one more ticket for...
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TATHAPAUL
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISMANAGEMENT

Address:Haryana

MY wife was comming fron howrah to delhi byduranta exp on dated 21.05.2010.( Tania Maity (Paul) , PNR no-[protected]). This tickit was booked on[protected]. But at last time when chart was prepared , its statas is RB4 15). how can she came from howrah to delhi 24 hours (1600 km) on setting position.
i booked tickit 1 month later from the jurny date, however this tickit was not conformed. why extra cotch was not attached due to lots of...
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chickoomp
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waiting list on tatkal tickets

Address:Uttar Pradesh

i am writing this compalaint with a very disheartened heart on the poor functioning of one of the worlds longest railway network.....
alloting waiting list over the tatkal tickets is such an act of the railway to loot the people at any cost and make their profits to a higher level....
railway is forgetting that they are a public transport service and are behaving worser than a private airline company which even tries to serve...
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saurabhrupa100
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake ticketing system

Address:Delhi

IT IS A SHAME THAT WE LET LALU PRASAD DOWN FROM THE MINISTRY OF RAILWAYS.

IN THE RULE OF MAMTA BANERJEE THERE ARE LOT OF LOOPHOLES COMING OUT AND STAFF INVOLVED IN RAILWAYS ARE NOT PAYING THEIR DUTIES OFF

- TICKETING SYSTEM- The ticketing system of indian railways is so pathetic and corrupted that every1 knows, but no 1 cums out wid a big appeal to fight against it

My true story-
I made...
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R
Rajat Malhotra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Facility causing death

Address:Uttar Pradesh

It is the matter of shame for Indian Railways that one of our luxurious train doesn't even have some necessary things like Oxygen cylinder. I was travelling on Swarn Shatabdi(train no 2003) on sunday i.e. 11th may 2010 from Kanpur to New Delhi a guy died in the train just because of poor facility and slow response of the train staff. A guy travelling in seat number 35 of coach C-7 died as he had a heart stroke and there was nothing which...
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A
arun.lionheart
from Vidisha, Madhya Pradesh
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waitlisted tickets

Address:Neemuch, Madhya Pradesh

Dear Sir,
I bring to your notice that the train reservation charts which are supposed to be prepared 4 hous in advance of the train departures are now being released some 15-20 mins before the departure.
I had been travelling from last 15 days to various locations and I have noticed that the delay in release of reservation charts may be due to the reason that the railway authourities are selling the confirmation of waitlisted...
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Lokesh Chawla
from Karnal, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Coach Allocation

Address:Ludhiana, Punjab

Respected Sir,

As per the below information - I booked aTicket of 2S from NDLS to Ludhiana on 17th May 2010 in 2459 ND - ASR Express but :-

1. The 2S seating had been changed to 2nd Class GENERAL COACH in the Train
2. No Chart of the Reserved passengers was pasted outside the Coach.
3. The 2nd Class General Coach had no Seat numbers printed.
4. This Created a lot of mess within the coach...
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A
Atar Singh
from Talcher, Odisha
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Uncertain delay in delivery of motorbike

Address:South Goa, Goa

Sir, my motor bike booked vide receipt no P U 707729 on 13 May 10 and loaded in train no 2978 (JP-ERS) from Jaipur railway station to Madgaon railway station. i approach to parcel office MAO on 16 May 10 on telepnone and personnely on 17 May 10 they inform that my bike was not unloaded at Madgaon railway station. I make a complaint at Parcel Office mad vide 111 dt 17 May 10. i am a defence person and need my bike very urgently. Please help...
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tamilanindian9
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg : platform ticket fine

Address:Coimbatore, Tamil Nadu

Ir,
I am a software professional workin in a reputed company.. Me and my girl friend were waitin for the mangalore train in the night.. Actually we came from ooty and waited for 3 o clock train.. And we came to podanur station at 9 pm because we dont have bus from gandhipuram and we waited there untill 3am.. And even though my wife had a reservation and i had a plat form ticket and i haven noticed that the plat form ticket is expired.....
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S
snehasish
from Tiruchchendur, Tamil Nadu
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REFUND OF FAILED TRANSACTION

Address:Hooghly, West Bengal

Sir,

I have booked tickets in railways and most of the tickets i booked were failed in transaction.
Due to this i lose money from my account and the lost money have not been refunded till now.
I have 1 failed transaction and it was booked today.
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2345 Train Name SARAIGHAT EXP
From Station (HWH) To Station (GHY)
Date...
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T
Tanweer
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISMANAGEMENT AT NEW DELHI RAILWAY STATION DURING PLACEMENT OF VIKRAMSHILA EXPRESS

Address:Delhi

On 12.04.2010, I had to board Vikramshila Express from New Delhi to Bhagalpur. I along with my family were having three AC1st Ticket. The train timing was 1440. Till the pacement of train neither there was any anoucement nor any body was aware about the train on which plateform they will place. At last the train was placed on plateform a platform I think it was 11 or 12. On other side of the platform there was another Bihar bound train which...
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hemant_waghmare
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel sent through Indian rail not received

Address:Nagpur, Maharashtra

I have sent a parcel weighing 65 kgs from surat to nagpur by Porbandar-Howrah exp 2905 on 5/5/2010. It was supposed to receive by 6/5/2010 at nagpur railway station. But it wasn't. Due to irresposibility of operating staff, the parcel has been carried over to howrah by the same train. When I inquired, no one is having any information about the parcel and still I didn't received my parcel. Today is 15/5/2010, and I want my parcel...
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rahul_singh853
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVIOR OF BOOKING CLERK

Address:Bareilly, Uttar Pradesh

Dar Sir,madam,
The booking clerk of IZZATNAGAR RAILWAY STATION IN BAREILLY ARE SO HARSH TOWARDS THE PUBLIC WHO ARE WAITING IN QUEUE FO RTHIR RESERVATION. THEY ARE NOT DOING THE RESERVATION PROPERLY AND TAKING BRIBES IN TURN OF BOOKING.THEY ARE ONLY DOING RESERVATION WHICH ARE CAME BY THE DALAL WHO ARE PAYING EXTRA MONEY FOR EVERY RESERVATION. GENERAL PUBLIC ARE HUMILIATED BY THEM AND NO COMPLAINTS BOOK ARE AVAILABLE...
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maheshwaridinesh26
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ID proof For e-ticket

Address:Jodhpur, Rajasthan

We had e-ticket from Delhi to Jodhpur Dt. 13.05.2010 in Malani Express. The Ticket Checker demanded for an photo id proof of 10 year old child. We had shown him the Photo id proof of the Father of the so child but the TC instead of corporating with us misbehaved and made his e-ticket as travelling without ticket and issued a new ticket with penalty.
We need a refund of the so ticket made.

Dinesh Jhanwar
[protected]...
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subhrogupta
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad quality food and poor maintenance of bogies

Address:Hyderabad, Andhra Pradesh

Sir,

This is to bring to your notice that the food served in 2703/2704 Falaknuma Express from SC-HWH-SC is completely Veg. There is no option for N-Veg food and furthermore the food quality is worst ever than it was 3 years back. Once I asked one of IRCTC Boy and to my surprise what he told is as follows:-
"Sir, the owner of this catering is a Vegan so still he is here no N-Veg is to be supplied".
Its...
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sanguinepp
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund- TDR

Address:Kendujhar, Odisha

Dear Sir/Madam,

Sub: Refund through TDR

This is to bring to your kind attention & impel necessary action against considerable delay in processing TDR refund. I had filed for TDR refund through irctc portal on March 17, 2009 & have been following up with the officials through e-mails, telephone calls on the helpline numbers for chasing up the refund process, but the refund is still awaited. Sometimes the...
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arnabm81
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of TDR for waitlisted & RAC untraveled tickets

Address:Sundargarh, Odisha

I have filed TDR refund request for PNR Nos. [protected] & [protected] but despite after repeated follow ups, haven't got any refund. While the 1st request was filed on 28th Dec'09, the 2nd PNR's TDR Request was filed on 2nd March'10. How come Indian Railways reserve the right to hold back citizen's money?...
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rajan2410
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against existence of Side middle berth in Ranchi Garib rath (train no 2877)

Dear Sir,
I want to complain regarding EXISTING SIDE MIDDLE BERTH in RNC GARIB RATH 2877/2878 which is still existing in the trains ,i booked ticket for 7th May 2010 but i got side middle berth G2/ 0014/SM.
and this is not the first time, on 1st May from New Delhi to Ranchi we got side middle.

The side middle berth is very uncomrtable for all the passengers of side lower/upper/middle .
There fore it...
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dherender
from Shimla, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TTE, s Complaints

Address:Haryana

sir,
I have confirmed tickets from Bharthana to Ambala cantt bearing PNR no [protected] seat in coach No S-3 49,50,51 dt 07.05.2010. in the Name of Rama Kant Bajpai, Smt Mamta
Devi Bajpai and Upender Bajpai. My son has purchased one more general ticket from Bharthana to Kurukchetra bearing number AB 82146317 dt 07.05.10 as he has to meet to his friend. One TTE sqaud boarded from Panipat and checked the coach and son has...
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A
arti
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

safety of passengers and inconvenience while travelling

This is to bring to your notice the turning of blind eyes by Indian railways that cause inconvenience to the passengers and compromising their safety.I was travelling back to Mumbai from Bangalore on 5 may by udayan express, every two minutes beggars were entering the compartment (Sleeper category) and harassaing the passengers for money. Vendors screaming their wares out and short distance travellers without reservation demanding for seats...
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