Indian Railways Complaints & Reviews

i booked a motorcycle from patiala to pune on 24 mar 2010, which was loaded onto a train to ambala cantt on the same day. now 18 days hence,the motorcycle is still at ambala cantt. i was told by cps patiala to pay extra money for the train guard and cps ambala to ensure that the bike reaches pune in time which i refused to pay. i am currently at kirkee and face a tight daily schedule which makes it very difficult to go to pune rly station...

Refund of Fare through TDR File

I had booked a e-ticket for26 Nov09 for my wife, her sister and nephew.Since the train was late at jalandhar and they had to catch a connecting flight from Delhi,they boarded shatabdi train by paying double the fare for AC Chair Car. I filed for my TDR on 03 Dec09 for the refund of my Fare . Customer care people said that I would be getting it after 60 days.
It has been more than 4 Months...

Shramjivi Express 2391 will start from Rajgeer station from Bihar & it is always late in Patna which is around 50 km, so it is late on all station till new delhi. Same train when start from New Delhi to Rajgeer it always on time. It means there is no problem in weather it is the problem of operation.

Please take necessary action....

Even after 150 days of registering TDR with CR IRCTC (Railways), I have not got the refund. Since last 3 months the status is showing as "Refund Under Process" on IRCTC web site. Waiting for my money since long time. Making phone call to get status, trying to contact and logged a complain, but at the end nothing is moving.
My TDR details are:

PNR Number [protected] Booked On...

Dear Sir/Madam
Sub: wrong information from enquiry no. 139
I would like to inform that ticket having PNR No. [protected] was booked for two passengers (MUNIL KUMAR/30/M, AMRITA SINGH/29/F) on 27.03.2010 for traveling date 29.03.2010 from H. Nizamuddun to Mumbai Central in Train GOLDEN TEMPLE ML(2904) under tatkal quota.
Train was scheduled to depart H. Nizamuddin at 07:45 hrs on 29.03.2010.
On the day of travelling...

parcel not received

I have booked my house hold articles vide Railway receipt no. 029479 dt 02.4.10 booked from Secunderabad to Jabalpur. when I checked with booking clerk when it will be reaching Jabalpur he said in couple of days but till date when I contacted JBP parcel office the parcel not yet reached and when we check with them about approximate date of parcel reaching JBP they are telling us that it has gone to PATNA...

Along with my family, I was traveling from Jammu to Kota in Sarvodaya express on 5-April-2010 (Train#2476). While train was standing on New Delhi station, someone snatched gold chain from my wife`s neck. At that time, with my son in her lap, my wife was sitting on the window seat#25 in coach S3. This person pulled the chain from outside window and ran away on the tracks. As I was to continue my journey to Kota, we did not lodged the complaint...

Dear Sir/Madam,

The catering in Rajdhani Exp. trains are going down day by day. Today while boarding the Delhi-Ghy, 2236 Rajdhani Exp. (started 9.30AM from Delhi), it was expected to have served the Breakfast. But the caterers are failed to do so. We were in 3AC (B8-57, 58 & 60) and it was found that the people in 2AC were served the breakfast. But as per the rule, the catering service is same for the 3AC,2AC and CC passangers....

Dear Sir,

I was and many passengers suffered from harassment by T.T Anil. Anil is on duty ( in Jehlam Express train no. 1078() he is mostly check the train from Sonipat Railway station to Subji Mandi Railway Station with his local 3 to 5 friend his friend not the servant of railway board but he his take these all people whit him because they help to him to take money and mobile phone from passenger Mr. Anil is without dress...

Dear Customer,



IRCTC/Internet Ticketing Centre is only an intermediate agency for Indian Railways to book ticket through Internet. Request you to please bring this to the notice of the Railway Authorities as we are bound to follow the rules framed by the Railway Board. For any general suggestions / complaints can be addressed to [protected]@rb.railnet.gov.in




Thanks...

I with my wife and eleven months daughter boarded train no.7031- PNR no: 814-0Hyderabad Express on 1.04.2010 at 6:10PM for Pune. My ticket was not conformed it has waiting Number 1 and 2 manual ticket. We thought that if one or two seats available then the TTE can allocate to us anyhow ours ticket status is waiting 1 &2
I am of the opinion that if seat allocated passenger is not boarded on the train, the TTE will allocate the...

Hello sir,

I was travelling on 5th april 2010 from jammu to vadodara on jammu tavi train no 2478/JAT JAMNAGR EXP with my family total 4 persons 2 adults & 2 children, while from jammu there were 7 to 8 T T checking our tickets but when we reached at ratlam the T T asked me for ticket I showed him my ticket than he asked about my ID, I showed my original pan card & original driving licence but he told me that this...

This is to write in utter disgust that we a group of about 30 persons including old ladies aand children were travelling from Bhagalpur to New delhi on the 03 april 2010 by train no. 4003 New Farakka-Newdelhi express in the 3A and 2A coaches. To our dismay both these coaches were parked beyond the platform no 3 and we had to wade through the track outside the platform to board the train. The stoppage time was inadequate and in the melee most...

Respected Western Railway Manager,

We are daily commuters of Western Railway travel from Palghar to Andheri ….we request you start EMU services up to Dahanu Road as soon as possible & also start more emu trains from Palghar or Dahanu to Churchgate. The Memu & Shuttle trains running between Dahanu –Virar Section getting over crowded & also there are 1 to 2 hours gap between two trains…..
Mumbai Suburban...

In Railway reservation forms , they ask preference of seats/ berth you require while reserving your berth also in onlin booking also the site asks your preferred seats.

I had booked 4 berths in 2tier AC in Purna Express from Pune to Ernakulam on 22nd May 2010 and back on 30th May.

Since our family is going , I needed all the 4 berths in the cabin of 4 , ie no side seat . To get this I was first in queue for reservation...

The Western Railway Manager,

the this is regarding train no. 123/124 Valsad fast passenger in 1st class coach the complaint is as follow
a) in Two coaches there is cabin and the young genertion who shut the cabin and they not open the doors but there is seat vaccant many times.
b) except highlevel officer of Rly many low grade officers also travelling in fist class compartment and they block the space near bathroom...

Hi ,

I filed the TDR two month ago but still it is showing under process .
Please update me regarding this.
I am giving TDR details below . Please find it .


Reagrds
rajnish Sahay.
Mob: [protected]

PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of...

Hi,
This is Prasad frm Chennai. I was travelling by Circar Express on 19/03/10 with PNR [protected]. The train timing is 17.20 and another train which is going to Kachiguda at 17.00 at Egmore Station Chennai. But Circar Express also carrying the same display boards of that kachiguda train & people got totally confused. This was not the first time almost it was happening for the past 3 months as per my observation & it could...

My parents traveling by train no 9565 Uttaranchal Express from Rajkot to Roorkee with reservation of RAC Ticket in S2 31 & 31 & 39 PNr No. [protected] date 19-march 2010 time 1:00 PM on rajkot station, while Boarding in train TT misbehave with them for seat and place another passanger on the same seat without any reason (may be TT taken money from other passanger)and when my parents objected the TT misbehave with seniour citizens....

My Personal Phone number is:- [protected]
I booked a e-ticket but i missed my train, I filed TDR for the refund of my Fare on very next day. the customer care people said that I would be getting it after 60 days.
It has been more than 90 days over and still the refund is not done.The status is still showing as "Admin Approved". I am really regret about the INDIA FUTURE where

commitment is just a formaility...