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Another win for Dalals, touts, and unautorised agents courtesy Indian Railway's decision to ban Authorised Agents to book Tatkal tickets

India is supposed to be a free and fair country- therefore when I came to know about IRCTC’s new rule barring agents from tatkal bookings I was absolutely stunned. On what basis have the Railways decide to bring this rule into play? I used to think government policies are made keeping in mind the best interest of all the parties concerned. This rule is not fair to us agents. Especially since I as an agent too am not able to book any tickets in tatkal. And such a rule will wreck my entire source of income and put an end to the years of hard work that I’ve devoted to my small business.
Their own systems have always been faulty and pathetic, with a million flaws. Now just to project a clean image they are taking this step to cover their blunders. This is a very foul game that the Railway is playing at the expense of middleclass people like me.
Agents provide about 85% of the business for IRCTC. This will be a major handicap for us and will not allow us to function properly which will in turn affect IRCTC’s output as well. The authorities need to understand that we are allies and need to work together for our mutual growth and efficiency. We are not the enemies in any sense. We are here to help the public and the people appreciate us. Our clients will be more than happy to vouch for us and standup for us in this time of gloom.
This step of IRCTC is going to increase touts activity. They will make more and more money whereas honest hardworking people like us will suffer.
I turn towards my fellow citizens to help fight this injustice with us and for this purpose I ask anyone who reads this to support us. This just might make the authorities take notice of ordinary people like me.

Aug 13, 2020

Complaint marked as Resolved

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laxmikant2

from Mumbai, Maharashtra

Railway — pl give new against decision of railway for not to give tatkal e ticket to agents

Sirji/madamji
I am an authorized e –ticket agent of irctc in HAZIRA dist surat (Gujarat) Now you have taken decision not to give tatkal and opening date ticket to agents.
We have our objection in this decision and we are giving our objection point to you.

1 . why you are making un employee to 8.00 lacs e ticket agent ? as after this decision no e- agent can satisfy to there permanent customers .and will loose there daily income.

2 there is many reasons given below , for problems of customer which is raised of server not available in morning hours.

A .now railway gives ticket any station to any other station(instead of first to last) due to this demand of tatkal ticket is raised heavily. Earlier to this decision there was no problem in getting e tickets .AS now tatkal ticket is two much cheaper.

Not out this is benificial for customer as well railway as now one birth can alote to 2/3 passengers.and hence quota is also increased but there are many customers those do short distance journey . so this problem of server hanging is created.

Solution –irctc should increase the capacity of server or should start more web sight like to this.

B. As mostly more than 70% tatkal tickets is issued from railway counter and there is main problem as mostly touts or operator get tatkal ticket from railway counter by breaking the railway rules.
Before some days we got a news that in jodhpur (rajasthan ) on one railway counter issued 5 tickets in 2/3 minutes. Mean while we get 1 or 2 e- tickets in half an hours that’s also mostly times come in wait list.

Suggestion- on railway counter on each form in morning hours should be attached with a copy of photo identity card or address proof of passenger .
Token system should start on each and every station.
Should be enquiry on daily basis of morning hours form.
Railway should close extra counter like ladies counter ,credit card counter, agent counter ,senior citizen counter etc. AS on these counter if you does not issue token ,there will be mis- used by touts , operator , other railway staff or police/rpf staff.

If you short out these problems, I think problem will short out and passenger will get e ticket easily up to late hours .and there will be no requirement to take decision against agents.

laxmikant2

from Mumbai, Maharashtra

pl give news in media against decision of railway for not to give tatkal e ticket to agents and forward to railway board and public.

elaya_senthil

from Chennai, Tamil Nadu

I totally agree with you. I am also an authorized agent for irctc.After this step unauthorized people will benefited fully. Today also the same was happened after banned tatkal ticket booking also the tickets will go to waiting list after few seconds. How was it happened. Railway should take serious steps against unauthorized agents who book ticket from counter. Also this not fair for irctc. why they are giving unlimited licence to agents. Please stop this also.

rohit.mittal

from Mumbai, Maharashtra

I thoroughly agree with what you say. I'm happy to see someone speaking up about this issuse. It is unfair and baseless. I hope they withdraw this rule right away. My business has already started getting affected.

bgi0011

from New Delhi, Delhi

hey guys this is high time now and need to take some strong actions against the banning of tatkal tickets to be booked from e ticket agents it should a national propaganda in order to take our voice to the higher authorities. We are loosing a major portion of our client-age and getting affected its an humble request kindly gather all the agents in your vicinity so that collectively we can charge to resolve this problem

Ruler

from Mumbai, Maharashtra

Indeed i guess its creating Numerous problems for the Agents as well as its affecting the normal routine of Customers, who earlier were completely dependent on these Agents for their Railway Tickets. Infact its just increasing the business for Touts & Dalals through their malpractices & illegal activities. I feel IRCTC should re-think over its decision if it wants to achieve its major objective of Servicing people.

premsing

from Kolkata, West Bengal

Yes, all of you are right. I agree and appeal to Indian Railway and IRCTC to reconsider their decision to function our bussiness or else it will be defunct within no time if we keep refusing our costumers like this. Otherwise IRCTC must refund the amount we have invested for our agency, we want to quit this business which has no prospects. If not let us access either for Tatkal by increasing your server capacity or give some alternative solution to get tatkal tickets to fulfil the demands of our costumers.

MaheshJain

from Pune, Maharashtra

Ya this is absolutely true, we the agents are in no mood of losing our valuable customers, we want IRCTC to increase their Server Capacity or provide an alternative solution through which we can book tatkal tickets for our customers. I guess IRCTC needs to think over this decision time & again.

lsanyal

from Baghdogra, West Bengal

I totaly disagree with this. I am an IRCTC user (not agent). When IRCTC banned the agents at 8 to 9 am, thay have done a very good job, because the common people cannot book beacuse of the agents (the site totaly hangs due to them). ? Now after the bannig of agents we can book tickets easily. Thank u IRCTC.

Ruler

from Mumbai, Maharashtra

The decision that IRCTC has taken for restricting the authorized agents is gainig negative impact: "Touts have won the battle over agents - recognized by IRCTC". Bibek Deboroy, a renowned economist analyzes the Indian Railyway System http://bit.ly/cEMtuu

gautham766

from Mumbai, Maharashtra

very comedy u put ticket in computer and earn lot of money and u become rich govt watch ur grouth very comedy wait if govt take rail reservation no agent will put takal all agents go house and sleep and change bussiness hahahaha

ashutoshsri12

from Jaipur, Rajasthan

i totally agree with you. I am also an authorized agent for irctc.After this step unauthorized people will benefited fully. Today also the same was happened after banned tatkal ticket booking also the tickets will go to waiting list after few seconds. How was it happened. Railway should take serious steps against unauthorized agents who book ticket from counter. Also this not fair for irctc. why they are giving unlimited licence to agents. Please stop this also.

pkbauacha

from Patna, Bihar

Sep 8, 2011

AFTER READING ALL THE COMENTS I WOULD LIKE TO REQUEST ALL THE AGENTS TO COME UNDER ONE BANNER TO PUT OUR VOICE STRONGLY BEFORE THE IRCTC, INDIAN RAILWAY, AND THE BLIND GOVERNMENT. WE HAVE TRIED HERE FOR THE SAME IN OUR DISTRICT AND CALLED ALL THE AGENT. AN ASSOCIATION OF E TICKET AGENT HAS BEEN MADE ON THAT DAY. BUT WE ALL AGENT OF INDIA NEED TO COME UNDER ONE BANNER.
SO, AGAIN I WILL REQUEST TO ALL AGENT TO COMMUNICATE MR RAMAYAN SINGH - [protected],[protected], MR. JITENDRA KUMAR PANDEY -[protected], [protected], MR AMIT KUMAR - [protected]. EMAIL: [protected]@gmail.com
ALL AGENT MUST COMMUNICATE ON ABOVE MAIL SO THAT RELATED ARTICLE, MAIL CAN BE SENT TO THEM TIME TO TIME.

Prakash Kumar
E-TICKET AGENT
[protected]

anand09

Nov 28, 2011

100% i agree with you.I would like to say this tatkal bookings are made in rural counter more then city counter's.this decision of irctc will benefit there staff, RPF(who collect bribe and let them off) & Touts.I request all irctc agent's form a association and get untied to fight for our right. IRCTC should understand that people are comfortable and they need there agents.and also in some cases we invest our money and give credit to our customer.

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Address: Varanasi, Uttar Pradesh

Dear Sir / Madam,
Today i booked a E-ticket from Lucknow (LJN) to Varanasi (BSB) through IRCTC. After finishing booking of ticket with my ICICI debit account there an error occurred.Then after 5 mins i tried again but the same error occurred again Finally i found that the money is deducted from my account for both the transactions but ticket is not booked.

For your info my the ref number of trancations are "[protected]"...

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136 Comments

Address: Karnataka

Dear representatives,
i have booked ticket online from irctc website on 30th of june, but due to some problems in network connection ticket was not booked.
But the amount for that ticket is debited from my account and no transaction details were sent to my email.
details of my transactions are
TRAnsaction ID: [protected]
date of booking: 30th june
irctc username :senhl88
please look into my problem and let me know by email; [protected]@gmail.com

heck is that nobody is picking up phone there in irctc customer care centre.

Aug 13, 2020

Complaint marked as Resolved

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BHAVEN DUTIA

from Chennai, Tamil Nadu

Dear Sir/Madam
With extreme grivances I have to mail this message
that inspite of several email sent to [protected]@irctc.co.in
and TDR department and also maiking several phone
calls to delhi and chennai office of IRCTC i have not yet
received the payment of my ticket.It has been eight
months now since the train was cancelled. Request you
to kindly look into this matter and do the needfull at the
earliest.
My Transaction ID:[protected] and
pnr no.:[protected]
DATE OF JOURNEY-28/06/2008 FROM HOWRAH(HWH) TO VASCO
DA GAMA .
TRAIN IS CANCELLED
Amount to be REFUNDED RS. 3978.00 TO MY CREDIT
CARD .
.
PLS. CONTACT ME AT [protected] or [protected]

bhaven

Rajesh Srivastav

from Veraval, Gujarat

TDR filing date 24.03.2009
We are filing TDR dated 24.03.2009 but not refund received till todat ( 3 Month.)

PNR No.[protected] Tranjection ID [protected] date of journey 23/03/2009 Train No.5636
Station from Guwahati to Jamnagar
Name of Passenger : Ashok Kumar Mishra Male 20

madhu

from Hosur, Tamil Nadu

Hi,

I am Madhu.We have booked two tickets from Bangalore to Hyderabad(Train No:0681, TrainName: YPR KORBA EXP) on 14th august 2009. As the train is late for 8hrs we didnot catch the train.We have filed a TDR for the tickets.But we didnot get back the money.Please find the screenshot attached with the status of the TDR.Please let us know when will we receive it.

Reason For TDR : Train Late More Than Three Hours.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : SEC
TDR Filing Date : 15-Aug-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Pooja Singh

from Delhi, Delhi

Dear Sir/Madam,

PLease refund amount of Rs.428 for a failed transaction. transaction ID [protected]
Gateway booked: HDFC BANK
Train Name: Samata Express
From Stn: NZM
To Stn: R
Transaction ID : [protected]
Amount: Rs.428

Ranju Daimary

from Guwahati, Assam

I m Ranju Daimary, I have booked ticket from New Bongaigaon to Banglore (Train No.2510) on 14th of february. Unfortunately after the payment was made through SBI DEbit Card, The errors REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation.

vineelkumar_vvk

from Mancheral, Telangana

dear sir
my username: vineel49
i tried to book ticket from vijayawada (BZA) to guwahati (GHY) by train no: 2509 i.e GUWAHATI EXPRESS , 2A
date of booking:[protected]
date of journey:[protected]
TRANSACTION id: [protected].

passenger name: v vineel kumar

after i entered my andhra bank atm card details, the website got hanged, i lost my money Rs 1908, but I didnt get my ticket,,

Sir please see that i get my money back

thanking you sir

dkushwaha

from Mumbai, Maharashtra

Jan 30, 2011

I booked tickets through IRCTC in June 2010, below are the PNRs [protected], [protected], [protected]. The train wa late for more than 7 hours in all the case. I filed TDR and got 0nly 50% refund, balance 50% wa to be refunded after 90 Days.

I'm continously called the IRCTC for refund but everytime they provide the number[protected], [protected] where some Mr Bhardwaaj were to be available. But thi number is never being picked up. I had also written to Mr RK Verma who is inchrge of these type of refund.

Please help.
Below is the ticket number which was replied by IRCTC complaint system.

Deepak
+ 91 [protected]

TNRAJAN

from NAGERCOIL, Tamil Nadu

Mar 22, 2011

To
M/S ICICI/IRCTC
Sir,
I booked an online train ticket on28.1 2011 using icici credit card gateway.Since I have no credit card I used IOB visa debit card .I have S/B A/c in IOB ,Aralvaymoli,Kanyakumari District ,Tamilnadu A/C No:[protected].But due inconvenience I could not make travel.So I applied for refund thro TDR .And I was informed that the amount Rs 786/ was credited to ICICI on 22.2.2011 . But so far the amount has not been deposited in my IOB account by ICICI. So please make necessary action to credit the amount in my account as early as possible. T.NAGARAJAN,ARALVAYMOLI

coljjamwal

from Chennai, Tamil Nadu

Aug 25, 2011

I had booked 3AC berth from Jammu to Bareilly on 12 Dec 10 but the train was late about 10 hours and I did not travel. My TDR details are as follows:

Transaction id : [protected]
PNR No: [protected]
TDR Entry date: 15 Dec 2010. Present status: Forwarded to railways

Even after nine months I have not received my refund of Rs 1027/-

Col J Jamwal
S-42, Ved Vihar, Secunderabad 500015
Mob [protected]

pavitra30

from Pune, Maharashtra

Mar 9, 2013

Dear Sir,

I had booked my travel ticket thro IRCTC Website and amount of Rs.3590/- is being debited on my SBI AC NO [protected] and IRCTC Ref No[protected], but my ticket is not reserved and there is no booking has been made but my account is debited, The refund amount of above is not received till now, and please help me to get the refund amount immediately.

Thanks,

S.GANESH
[protected]

vijayaraghavan54

from Thiruvananthapuram, Kerala

Feb 9, 2015

I booked tickets to chennai on 6th january, 2015 through icici net banking. Icancelled the same PNR no [protected] on 19 th january, I received message that Amount Rs.235 will be refunde to my account. But till date it has not been credited to my account. Today[protected], ) I cancelled two tickets with PNR nos [protected] for amount Rs.460, &amp;PNR no.[protected] for Rs 1235. kindly do the needful to refund the amount at the earliest

kirtikapad

from Hyderabad, Telangana

Mar 9, 2015

TRANSECTION ID NO [protected] AND CANCEL ID NO [protected], REFUND AMOUNT IS 3115.00 CANCELLED ON 23/2/15. TILL TODAY I HAVE NOT RECEIVED REFUND PLEASE HELP TO GET THE REFUND, THANKS.

behlr

from New Delhi, Delhi

May 2, 2015

I have booked my E- ticket vide transaction ID no [protected], PNR No [protected] in train12030 (swarn shatabdi) from JUC to LDH to travel on 28-Apr-2015.But due to railway problem the train was started from LDH for Delhi instead of Amritsar.That's why we travelled by taxi instead of train.The railway officials has told that the ticket amount will be refunded within three days in your account but it has not come.
Please refund the ticket amount of Rs 704/- immediately.

Rajesh Behl
[protected]
mail id ; [protected]@yahoo.co.in

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I’m the owner of a small travel agency in Kolkata. I’m deeply distressed by the Railways ruling that took place yesterday barring agents from Tatkal bookings between 8:00 and 9:00 am. I have invested all my money in my travel agency. A decision like this is very damaging for small-time person like me, as this is my only source to earn my livelihood.

I want to ask a very basic question- on what basis does the government differentiate between consumers and agents. We agents also go through the same process to book a ticket and we also use the same system, the same website. Shouldn’t our welfare also be thought of while making such decisions? The government cannot have this biased outlook against us.

Do they think that only consumers are suffering? Agents are suffering even more than the customers, IRCTC website is always crashing at 8:00 am in the morning, I face the same problem of the server error all the time, but the railways instead of correcting their own faults is putting the blame on simple hardworking agents like me. Moreover out of the 10 tickets which I wish to book I can barely manage to book 1 ticket.

Even to book a normal ticket their website is extremely slow; blaming us is not a solution to this problem rather they need to work on improving or changing their system to make it more efficient.

If such a ruling has to be taken then I demand to know what solution the government is going to provide me as I am an authorized agent and the certification has been given to me by IRCTC, more important is how do I sustain myself and my family as this agency is all I have left?

Aug 13, 2020

Complaint marked as Resolved

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tanmay.sinha

from Mumbai, Maharashtra

My business is already getting affected with this rule. My clients have reduced in number as they have come across this news. Now I want IRCTC and the government to tell me how to keep my agency running!

Ruler

from Mumbai, Maharashtra

Even i'm suffering from the same loss, i own a Kirana store, along with Grocery items i provide Rail Tickets. but now, i have lost many customers who earlier used to come to me for ticket booking, also the routine crowd coming to me for grocery purchase has decreased. i really don't know how to stop this. i'm losing out on business on a daily basis.

MaheshJain

from Pune, Maharashtra

well i feel IRCTC should provide some alternatiive options for Agents to book Tatkal Tickets. its making the life of people miserable, as they are unable to book tatkal tickets. also for people who do not possess Internet or computer are now helpless as they only have option to walk to the railway stations and stand in long queues to get their journey tickets.

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Address: Maharashtra

I have been a regular user of your website for my travel bookings, but this time it was a sad experience. I was booking a ticket (Tatkal Quota) from Mumbai to Ahmedabad on 30 June 2010 for 2 July 2010 and in the process your website failed to confirm my ticket, but was smart enough to debit my funds (Rs.814/-) immediately. I then contacted your call center immediately and they advisd me that the funds will be credited to my account by yesterday (end of day) which has no happened yet.
As the above booking was unsucessful , i have given another try and this time went well and i had sucessfully booked the ticket in Gujarat Mail (Train No. 2901).

However, it leaves me worried for the first attempt as you have charged for me for nothing, but unnecessary hassles due to the extraordinary job by your website. Hence i request you to credit INR 814 to my account at the earliest.

Details of the Card which i used to book the ticket are as below:

Bank: Axis Bank
Card Number: [protected]
Card Type: Debit Card
A/c Number: [protected]

Please ensure you credit INR 814 to my Axis Bank account as soon as possible

Best Regards,
S Sunny

+[protected]

Aug 13, 2020

Complaint marked as Resolved

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Dear Sir/Madam,

I haven't received refund for my TDR filed on 18-JAN-2010.
It has been long time that the status is changed to 'Forwarded To Railway' but the refund has not been made.

Also I would like to know what is the maximum time the refund may take (as in the site it is mentioned that the TDR refund wll be made within 90 days.)

The required details are as follows :

PNR Number : [protected]
Booked On : 4-1-2010
Transaction ID : [protected]
Ticket Type : eticket
Class : 2A
Internet Service Charge : Rs 25.00
Date Of Journey : 15/1/2010
Ticket Charge : Rs 3246.00
Bank SBI Total : Rs 3271.00
Train No : 2303
Railway Zone : NR
From Station : HOWRAH JN(HWH)
To Station : NEW DELHI(NDLS)
Quota : General
IRCTC Zone : CCM/Refund, Northern Railway New Delhi

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Sandeep C 24 Male HA1 0002/ UB Booked
2 Rajesh Rathi 24 Male HA1 0004/ UB Booked

Reason For TDR : Train Late More Than Three Hou rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 18-Jan-2010
Forward To Railway On : 01-Feb-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

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Address: Bangalore, Karnataka

Hello,

i am unable to login with my credentials to irctc.co.in . The site requires a new login credentials and the popup window for credentials does not intake my old account details. Also th popup trys to crash th explorer and repeats several time, there is no option for :forgot password.

kindly help me to get this resolved so that it can be acceses to book tickets and hotels.

please note that i have an urgency to book tickets which is unaccessible thru internet.

thanks
shubham

+1 photos

Aug 13, 2020

Complaint marked as Resolved

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r venkata reddy

from Mumbai, Maharashtra

i wants to cancel my E-ticket through online.please show me good way

r venkata reddy

from Mumbai, Maharashtra

i wants to cancel my e ticket

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Address: Jharkhand

sir..
i had booked a ticket on 04/07/2010 through e-ticket.bt when the msg came from my bank (state bank of india) and it shows that it has been debited twice.plz look into the matter.my booked ticket's pnr no. is [protected] and my debit card no. (S.B.I.)[protected].

kindly let me know if there is any progress in the matter on the address given below.

akota apartment,flat no.-302,
north office para,doranda,
ranchi-834002
,jharkhand

yours truly
V.K.VERMA

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subhashsharma1411

Boss if Your Account is debited twice then it will be automaticalyy credited in 48 hrs...

Sometime due to systen error this happens...

Better You call Customer care of IRCTC...

Regards,
Subhash Sharma
Pune

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Address: Pune, Maharashtra

On the date:- 30/june/2010 I had done an online transaction to purchase a e-ticket. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrassing situation and IRCTC is expected to help me at the earliest

If not please refund the same amount.

Expecting a reply as soon as possible.

+1 photos

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Address: Dakshina Kannada, Karnataka

Kind Attention to IRCTC officials,

These snaps were taken while traveling by Konkan railway’s Janshatabadi Express (Mumbai – Madgaon)

The Caterer in Uniform preparing the Tea in Toilet room by using the Water heater in toilet pipe water.

This is for your information and need immediate action.

+3 photos

Aug 13, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

Hello all,

i have noticed it quite a few that IRCTC's website don't work between 8.00Am to 8.20 AM. I don't know the reason for this but such happening are creating problem for the person who book theor railway ticket from home.

Due to this issue we cant take benifit of tatkal scheme and this result us in a heavy problem.

Please forward it to concerned people and department so that this may get resolved soon.

Thanks

Pankaj

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Address: Maharashtra

I sent a mail on 27th June at 10: 50, 22 hours before the departure of my train to cancel e-tickets (3 2nd AC tickets, PNR No. [protected]). They didn't cancel the ticket and now they are now acusing me that the request was not made before the chart preparation and hence I have to file TDR.

Amitava Dutta
(amitava.[protected]@ranbaxy.com)

Aug 13, 2020

Complaint marked as Resolved

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Rajnish Ranjan

from Chandigarh, Chandigarh

Hi,
The complaint is related to refund of ticket. I had booked tickets for my parents in muzaffarpur express. On the day when they went to board the train, they found that due to some problem the train route has been altered and train would not be coming to bhubaneswar station. So they came back. When I tried to cancel the ticket on web within 24 hours (as said by IRCTC), it didn't worked. So I filed TDR. After 3 months they gave me half refund, whereas according to railways rule for the cancelled train or route changed train full refund is granted. More than 6 months has passed and after sending several mails calling several times I am yet to get my refund. For 1000/- of refund I have already invested some 200/- of phone calls and each time they assure me that the issue will be resolved. I don't know how to solve this problem. If somebody is listening, please help.
Thanks
Rajnish Ranjan
PNR - [protected]

shaileshkumar G kamble

from Mumbai, Maharashtra

On dated 18.03.09, I had book one ticket from mumbai to amaravati on internate through e-ticket booking.

For the same, i have made payment of Rs 571/- from my AXIS bank account vide transaction no:PUR/Indian Raiway/[protected]/180309/11:36.

From the bank statement I received from Axis bank, Vide transaction, PUR/Indian Raiway/[protected]/180309/11:49. railway have withdrawn further Rs 571/- for same ticket . it shows that railway had withdrawn payment twice. you are requisted to refund my excess amount of Rs 571/- to my account in Axis Bank, panvel.

Shaileshkumar kamble
Mob No-[protected]

lavanya

from Chandigarh, Chandigarh

I booked 2 tickets through online from Coimbatore to chennai in Nilagiri Express (Train No. 2672) on 14th of August and the journey date was on 16th august.I booked the ticket under Tatkal Quota.On the date of journey one ticket was confirmed and the other ticket was W/L 1 and when enquired they told that the amount for one ticket ll be refunded.But I have not received the amount till date.I paid the amount from ICICI bank.I request IRCTC to refund the amount of Rs.382/- to my ICICI bank account.

Vivek Jindal

from Delhi, Delhi

Dear Sir,

I was supposed to travel by Purshottam express from Tatanagar on 18th of Feb'09 having PNR [protected] . Since the train got delayed by more than 3 hours, hence I was forced to travel by another train.

As per the rules of IRCTC, if any trains are getting delayed by more than 3 hrs then they will refund the ticket amount after filing the TDR.

After filing the TDR and various followups they have responded us as below:

///Quote////

From: TDR [[protected]@irctc.co.in]
Sent: Sunday, August 16, 2009 13:35
To: Atit Shah
Subject: [Fwd: Re: [Fwd: FW: TDR status]]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.20.02.09. We have already issued Reminder No. 1 dt.30.06.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 16.08.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

/// Unquote//

This extraordinary delay is causing huge headache and putting strain on me.

Request you to kindly take up the matter accordingly.

Regards
Vivek Jindal

N Ravindranath

from Mumbai, Maharashtra

I have not travelled by Train No.0681 - PNR No.[protected] Date of Journey[protected] From Yesvantpur(YPR) To Kacheguda as the train was delayed by 6 hours. Schedule departure is 2300 Hours. I tried to cancel the ticket but irctc closed by 2330 Hours. I asked the Station Superintendent, Yaswantpur. He informed that amount will be credited to your Credit card automatically. Please advise when you have credited the above ticket refund.
Thanking you Sir,

Yours faithfully,
N. Ravindranath

RAJESYY2

from Mumbai, Maharashtra

We had booked 3 tickets online thru the website of irctc. The tickets were not confirmed till the date of journey. we approached the ticket refund counter at kudal on the date of journey for refund but they said that refund cannot be given and that we will have to send the ticket deposit receipt to Konkan railway office in Belapur so that the refund can be processed. we had sent all the documents to belapur office but have still not got the refund. after repeated followups we were told that the refund will now be processed directly by irctc and that we should send an email to irctc. we have sent email twice but have neither got refund nor any reply. details given below:
Ticket deposit receipt no: 597
PNR/Card ticket no: [protected]
Date of journey:[protected]
From: Kudal
To: Thane
Train name: matsyagandha sup exp
Ticket fare: 1795

We want the entire amount to be refunded and also irctc should compensate for the harrasment.

We can be contacted on [protected].

Regards,
Raju jadhav/ Tarun Gandhi

divakartiw

from Delhi, Delhi

Jul 4, 2014

TRAIN - 12854 / AMARKANTAK EXP
PNR No. : [protected] Transaction ID : [protected]
Date of Booking : 26-Jun-2014 Class : SLEEPER CLASS Quota : TATKAL
Date of Journey : 27-Jun-2014 From : BPL (BHOPAL JUNCTION) To : R -RAIPUR
Passenger Details - DIVAKAR TIWARI status - CKWL 9
Fare Details
Distance : 857 KM
Ticket Fare : Rs. 570
Service Charge : Rs. 11.24
Total Fare : Rs. 581.24
I had booked ticket on my irctc account user name - divakartiw
finally ticket was not confirmed i have received cancellation mail from irctc on my mail [protected]@gmail.com but refund was not made to my bank account. please settle my all dues.

vinay71

from Kolkata, West Bengal

Feb 3, 2015

Dear Sir/Maim,
This is inform you that I was booked my Sleeper Class details are :

Ticket Details:
Transaction ID :[protected]
PNR No. :[protected]
Train No. &amp; Name :15007 / MUV LJN EXPRESS
Date of Booking :29-Sep-2014
Class :SLEEPER CLASS
Quota : TATKAL
Date of Journey : 30-Sep-2014
From : GKP
To : LJN
Boarding At : GKP
Date Of Boarding : 30-Sep-2014
Reservation Upto : LJN

Passenger Details
Sl.No.
Name : VINAY KR SHARMA
Age : 29
Gender : Male
Status :CNF
Coach : S1
Seat / Berth / WL No :39 from GKP (Gorakhpur) to LKO (Lucknow) Train No. 15007 (MUV LJN EXPRESS), my ticket was got current Status CFN/S1/39/SIDE LOWER.

Due to some incidence, this train was got accident (Krishak to Lucknow Baruni), according to me this train will be cancel
for travel by Rail Department &amp; at that time rail department refund the fare to passenger which was taken ticket by window &amp; rail department told to me, that your travel fare refund by IRCTC, it was not refund by Rail Ticket Window of the department.

I am continues email conversation from 01.10.2014 to till now to [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in but not any reply against refund of amount.

I request you to that kindly refund my full payment in my bank a/c, from you the same fund received.
Which is pending since too much long &amp; I feel suffer by conversation. Please refund my amount as soon as possible &amp; please Informed me the case of processing.

This is below conversation mail details by 1. [protected]@irctc.co.in
2. [protected]@irctc.co.in
3. [protected]@irctc.co.in

anchal kothari

from Dehra Dun, Uttarakhand

Jun 4, 2015

i have booked a tatkal ticket on 21-may-2015, pnr no. [protected], in this ticket one passenger has been confirmed & rest three were waiting listed till the charting has been done. And only a single person had a journey in train, and the amount of three passenger still not refunded, so kindly help me to refund these amount.

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Address: Mumbai City, Maharashtra

HI I M Alok (Mob.[protected])

I have book I- train ticket online from website of Indian Railways (IRCTC.CO.IN) From Agra To Mumbai but our family not travel of that day Date Of Journey 28/4/2010. I have to try cancel I-ticket from online but cancel option was hide there was no another option so I have to call costumer care of IRCTC. But CCD told me you will try to TDR File option from online this procedure take 60-90 day of your money back after the 90days you will get 50% from the total amount. I said ok and I have to do File TDR Procedure after 24Hrs on 2nd day.
After that date 05/06/2010 IRCTC return to me some of Rs.561 only but my Total amount is Rs.2250. Irctc know very well Rs.561 is not 50%.

I-Ticket PNR No: [protected]

The whole story are following my and irctc TDR Depart. communication through the email :-

Subject: Re: Re: Re: Money Refund Confirmation from IRCTC

From: "alok tripathi"<[protected]@rediffmail.com> on Wed, 23 Jun '10 @ 01:29 PM
To: <[protected]@irctc.co.in> and others

From: "alok tripathi"<[protected]@rediffmail.com> on Wed, 23 Jun '10 @ 01:29 PM
To: <[protected]@irctc.co.in>

Cc: <[protected]@irctc.co.in>,<[protected]@irctc.co.in>

Dear TDR Team,

as per the following Mail Mr. Paryant trying to me understand of Railway Rule when Train Ticket cancel i have received 50% of the Total fare. But Mr. Paryant not Taken any type of Action who did this mistake and who reslove this. My total Fare is Rs.2250 or TDR Dprt. Retrun Amount Rs.561 Tdr team know this is not 50% as per extant rule

hope you understand..

Thanks

ALOK

On Tue, 22 Jun 2010 16:07:16 +0530 wrote
>Dear Customer
>
>As per extant rule, after the actual departure of the train, cancellation
>charges shall be 50% of the fare subject to the minimum flat rate in ideal
>conditions.
>
>Regards
>Paryant
>TDR Team
>

Dear Paryant,

Pls Calculate the Rs.187.5 as a 06 time becouse there is six person
and the Total amt.is Rs.1125.

Pls Also Provide your working contact no. so will tell you every thing.

Thanks,
ALOK

On Sat, 19 Jun 2010 12:37:05 +0530 wrote
>
>Dear Customer,
>
>Kindly note that your actual ticket ([protected]) fare is Rs 375/- and you
>got the amount Rs 187/- then where is the discrepancy!!!
>
>Regards
>Paryant
>TDR Team
>[protected]@irctc.co.in
>IRCTC
>
>On Fri, June 18, 2010 10:11 pm, alok tripathi wrote:
>> Hi,
>>
>>
>> Dear as per the total fare is Rs.2250 but you have Return only Rs.561
>> this not 50% as per the rule. Please check you A/c and Return back my
>> Exact Money as soon as posible.
>>
>>
>> Thanks,
>>
>>
>> Alok
>>
>>
>>
>> On Thu, 17 Jun 2010 11:56:48 +0530 wrote
>>
>>> Dear Customer
>>>
>>
>>
>>
>> As per extant rule, after the actual departure of the train, cancellation
>>
>>
>> charges shall be 50% of the fare subject to the minimum flat rate in
>> ideal
>>
>> conditions.
>>
>>
>>
>> Regards
>>
>>
>> Paryant
>>
>>
>> TDR Team
>>
>>
>>
>>
>>
>>
>>
>>
>> On Tue, June 15, 2010 3:38 pm, alok tripathi wrote:
>>
>>
>>> Hi
>>>
>>
>>> Dear Team,
>>>
>>
>>> Can I know how much percentage you have Detected of total Rs.2250 ..???
>>>
>>
>>>
>>
>>>
>>
>>> Because sec. PNR No.[protected] is 50% you have detected of total Rs.375
>>>
>>
>>>
>>
>>>
>>
>>> Kindly resolve this query.
>>>
>>
>>>
>>
>>>
>>
>>> Thanks & Regards,
>>>
>>
>>>
>>
>>>
>>
>>> ALOK
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>> On Sat, 05 Jun 2010 09:05:40 +0530 wrote
>>>
>>
>>>
>>
>>>> No 2003/IRCTC/ERTD/RefundsDt.05.06.2010
>>>>
>>
>>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>> Sub:- Refund of I-Ticket PNR No: [protected]
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>> Dear sir,
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>> With Reference to your TDR for the PNR No:[protected], we are glad to
>>>
>>
>>> inform you that Rs.561.0/- has been credited to your Credit Card /Debit
>>>
>>
>>> Card/ Bank Account on04-Jun-2010.
>>>
>>
>>>
>>
>>>
>>
>>> Kindly check the refund credited and acknowledge us the same.
>>>
>>
>>>
>>
>>>
>>
>>> In case you require any further assistance, please mail us at
>>>
>>
>>> [protected]@irctc.co.in or call us on[protected]
>>
>>>
>>
>>> With regards,
>>>
>>
>>>
>>
>>>
>>
>>> TDR TEAM
>>>

Aug 13, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

I have send my parents & grand mother visited Secunderabad from Nizamuddin on 23.6.2020 in Rajdhani ( 2437) (PNR no. [protected]). In the dinner and lunch served a Bed Paratha was found that old 2 or 3 days. The matter-paneer vegetable and rice was half cooked and the very difficult tea. There was no water in Indian style toilet through out was not getting latched in as such the toilets were not useable. The coach attendant was requested to call the manager or bring the complaint book but he did not turn up and say to wait for next station. A feedback form was not provided by the attendant.
I want to say that if in Rajdhani trains provided bed or dirty food to the passengers than what is situation in general trains. By this effect passengers illness to food poisoning and no arrangement for Doctors in trains if any such accident. I request to railway authorities please improvement in your food and other facility at least in Rajdhani trains.

- Sushil Mainwal
[protected]

+1 photos

Aug 13, 2020

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Address: Uttar Pradesh

Tatkal Ticket booked with PNR No.[protected] was WL -1 after chart preparation as per the local railway authorities and the railway help line number 139. But IRCTC refused to make the refund of the same with the wrong plea that the e-ticket was a confirmed ticket as per their record.

Even after sending lot of clarifications IRCTC is not hearing my voice with care.

( Praveen Kr. Srivastava )

+1 photos

Aug 13, 2020

Complaint marked as Resolved

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Address: Surat, Gujarat

Sir,
i have recieved my SBI RAILWAY CARD CUM SUBH YATRA CARD BUT YAT TO RECIEVE MY SUBHYATRA USER ID AND PASSWORD.

Aug 13, 2020

Complaint marked as Resolved

View replies

tjagati4

from Hyderabad, Telangana

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password.

Trilochan Jagati

manoj parekh

from Ernakulam, Kerala

i am not reciving my subhyatra password.my e.mail address is [protected]@yahoo.com

khurana1986

from Delhi, Delhi

Jan 13, 2011

Dear sir, I miss my train mumbai to Delhi august sampark kranti on 11th jan 2011, plz refund my payment, how should i register tdrf, plz contact urgent, saurabh-[protected], [protected]@gmail.com

vijayanbpc

from Noida, Uttar Pradesh

Feb 9, 2011

I have not recevied my subhyatra Lgin ID and password password.my e.mail address is [protected]@yahoo.co.in

amitpsahare

from Delhi, Delhi

Mar 3, 2011

I have applied for the Shubh yatra membership card on 7th Jan 2010. But I have not yet received the card as it is more than a month now.
My application/form no. is S[protected].
My mobile no. [protected]
Email ID . [protected]@gmail.com

anjansatapathy

from Mysore, Karnataka

Jun 10, 2011

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password.[protected]@gmail.com, [protected]

sanjoydutta123

from Kolkata, West Bengal

Nov 29, 2011

Dear sir i dont received my subha yatra user iD and password . sanjoy [protected]@gmail.com

Rameshkhanna5682

Mar 2, 2012

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password. please send me user id or password. my email id [protected]@yahoo.co.in

Ramesh Khanna

ashwanid6

from New Delhi, Delhi

Jun 28, 2012

sir i have registered for shubh yatra from irctc, paymet Rs 562/- deducted from my A/c, but my resistration not succusfully done, in that condition what can I do my email id is [protected]@yahoo.com

piu1963

Aug 18, 2012

ARPITA CHAKRABORTY from Kolkata, Salt Lake City, sector-1 ..Sir, I received my SBI creadit card but not yet received my subh yatra USER ID & PASSWORD .My email id [protected]@yahoo.com / another one is, --- [protected]@gmail.com, pl help..

sariram18

from Delhi, Delhi

Aug 23, 2012

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password

Ramesh Babu

smitanaik

from Mumbai, Maharashtra

Sep 10, 2012

my name is Mrs. Smita R. Naik, My mobile No. [protected]
I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password

DEEPMISTU

from Mumbai, Maharashtra

Oct 28, 2012

Dear,
Sir/Madam
I Sri Nirmalendu Chatterjee of p.o.+ p.s.-Murarai, Dist
Birbhum, West Bengal Pin - 731219. I have received a "SUBHA YATRA" card. Now
I shall go to Varanasi from Howrah on 30/10/2012 in 03015. What kind of facility It will provide.Although I did not get the I.D. & PASSWORD.How shall I get three tickets for my family in second class A.C
Please treated as urgent.
Regards & Thanks
Nirmalendu chatterjee

bamrishi

Oct 31, 2012

I have received my sbi debit card deduction but I can't found my PNR No.

RANJIT KUMAR CHOUDHARY

from Mumbai, Maharashtra

Nov 9, 2012

My SBI railway card No is [protected] but i have not received the Subh Yatra log in ID and Password

Ranjit Kumar Choudhary
[protected]
[protected]@rediffmail.com

RAJIV KUTTAPPAN

from Gurgaon, Haryana

Dec 17, 2012

I HAVE RECIVED MY SBI CARD SUBHA YATHRA ID AND PASSWORD. HOW TO LOG IN

Ram sundar

from Mumbai, Maharashtra

Jan 14, 2013

Ramsundar

remajeya

from Guruvayur, Kerala

Feb 17, 2013

My railway card no is [protected] I have not received shubhyatra user ID and password
My name is jeyakumar parameswaran my no [protected] my email id [protected]@rediffmail.com

rnoolu

from Hyderabad, Andhra Pradesh

Feb 20, 2013

Hi,

This is Ramakrishna noolu my SBI Railway credit card number is [protected] i have not yet received Subhayatra UserID & Password.
my Contact number is [protected] and my mail ID is [protected]@gmail.com.

Please provide me the login details ASAP

Hoping Co-opreation

Thanks & Regards,
Ramakrishna.
[protected]

asraps

from Chennai, Tamil Nadu

Feb 22, 2013

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password

P.S. Albert Simiyon Rajan

asra.[protected]@gmail.com

[protected]

crdeykirty

Apr 27, 2013

Myself Mr CRDEYKIRTY could not renew my shubhyatra memnership vide no [protected] in given time period.Now i am repeatedly requesting [protected]@IRCTC, [protected]@irctc etc for last 2 to 3 months but i not been guided about the procedure of renewing the membership.My email id is [protected]@yahoo.com

SREENIVASAN

from Delhi, Delhi

Jun 22, 2013

I am not reciving my subhyatra password.my e.mail address is [protected]@yahoo.com and mobile no [protected]

vijan11496

from Mumbai, Maharashtra

Sep 27, 2014

sir i have received card but not received userid and password

hakkim

from Pune, Maharashtra

Nov 22, 2014

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password. please send me user id or password. my email id [protected]@yahoo.com my phone no:[protected]

Panduranga Swamy Golla

from Mumbai, Maharashtra

Dec 15, 2014

Hello,

I am Panduranga Swamy.G holding the SBI Railway (IRCTC) Credit Card from past 2.5 years and I do not have any shubh yatra or SBI - IRCTC account to book the rail tickets, hence I am requesting you to provide the User ID & and Password of Shubhyatra.

I hope you will do the needful at the earliest.

Mail ID : [protected]@yahoo.co.in
Contact No : [protected]

garg vinay

from Delhi, Delhi

Dec 27, 2014

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password

vinay kumar

[protected]@gmail.com
[protected]

Perumal sevuga perumal

from Korampallam, Tamil Nadu

Mar 2, 2015

Dear,
Sir/Madam

This is SEVUGAPERUMAL my SBI Railway credit card number is [protected] i have not yet received Subhayatra UserID & Password.
my Contact number is [protected]&[protected] and my mail ID is [protected]@gamil.com

Please provide me the login details ASAP

Hoping Co-opreation

Thanks & Regards,

SEVUGAPERUMAL.P

[protected]&[protected]

Naresh Jampani

from Hyderabad, Telangana

Apr 29, 2015

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password

[protected] - Naresh jampani
[protected]@gmail.com

sudhakar1985

May 3, 2015

I am using IRCTC SBI Credit Card. How to I get shubh yatra USER ID and PASSWORD for redeem my rewards points. please anybody help me.

ansari afroz

from Jaipur, Rajasthan

Jun 20, 2015

Dear sir,
I have received my irctc sbi credit card but is not received subh yatra log in id &password my query is 10 days costumer care is not stiffed you have already query send your sbi mail id & subh yatra mail id my complain no 1-[protected] but not reply your office my required urgently irctc log in id & password.

Thanks regard
mohd afroz
[protected]

padma gajula

from Hyderabad, Telangana

Jul 1, 2015

Sir/madam,

I have recd IRCTC CARD but not Received the subha yatra user id and passward

[protected]@gmail.com

[protected]

padma gajula

from Hyderabad, Telangana

Jul 1, 2015

Sir/madam,

I have recd IRCTC CARD but not Received the subha yatra user id and passward

[protected]@gmail.com

[protected]

grsk2411

from Coimbatore, Tamil Nadu

Jul 29, 2015

I Am Govindaraj my card no [protected] Reward Point reedem Login User ID & Password immediately

sjayaraman

from Chennai, Tamil Nadu

Oct 16, 2015

I was operating an account with IRCTC.co.in under user ID SJAYARAMAN. I could not operate the account for sometime due to my foreign trip and other reasons. Now when I log in, it says that the account has been deactivated. Please send me the details for revival. As a new user also I am not able to log in since the email id and mobile number is registered with the previous id. My email id is [protected]@yahoo.com

riteshtongiria

from Mumbai, Maharashtra

Dec 4, 2015

I have my IRCTC SBI credit card but not received yet my subha yatra user id and password.
Please provide me user id and password, so i can redump my reward points

gopal@123

from Noida, Uttar Pradesh

Dec 5, 2015

Hi,

have received my IRCTC SBI credit card but not received yet my subha yatra user id and password. please provide my id & Password

Gopal porwal
[protected]@gmail.com
[protected]

anil4

from Shillong, Meghalaya

Dec 10, 2015

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password.
kindly send me the same.
[protected]@yahoo.co.in
[protected]

jyotsnap1975

from Mumbai, Maharashtra

Dec 18, 2015

have received my IRCTC SBI credit card but not received yet my subha yatra user id and password. please send me user id or password. my email id [protected]@gmail.com

janakiramans1973

from Delhi, Delhi

Jan 7, 2016

Hi,

This is Janakiraman my SBI Railway credit card number is [protected] i have not yet received Subhayatra UserID & Password.
my Contact number is [protected] and my mail ID is [protected]@yahoo.com

Please provide me the login details ASAP

Hoping Co-opreation

Thanks & Regards,
Janakiraman S
[protected]

janakiramans1973

from Delhi, Delhi

Jan 7, 2016

Hi,

This isJanakiraman my SBI - IRCTC card number is [protected] i have not yet received Subhayatra UserID & Password.
my Contact number is [protected] and my mail ID is [protected]@yahoo.com

Please provide me the login details ASAP

Hoping Co-opreation

Thanks & Regards,
Janakiraman S
[protected]

janakiramans1973

from Delhi, Delhi

Jan 7, 2016

mamidigiri

from Mannarakkat, Kerala

Jan 8, 2016

Hi
Sir

My IRCTC card number is: [protected] I have not yet received subhayatra user ID & password.
My name is M GIRIJESWARA RAO
My mobile number is [protected]
My mail id is giri.[protected]@gmail.com
Please provide me the login details
Hopping co-operation

Thanks & Regards
M Girijeswara rao
[protected].

YKN

from Noida, Uttar Pradesh

Jan 16, 2016

Hi,

I am using SBI IRCTC Card for last 3 years but till date I have not received my Subhyatra ID & Password. This card is having a highly complicated system of reward point redemption.

It is better to surrender this card. This card is misleading to the customers.

Yogendra
[protected]

mamidigiri

from Mannarakkat, Kerala

Jan 22, 2016

My card card No: [protected]
I have not received yet my subhayatra user ID & password
My mobile number is [protected]
My mail id is: giri.[protected]@gmail.com
Please provide me the login details please

giri divya

from Hyderabad, Telangana

Jan 28, 2016

This is girijeswara rao my SBI Railway credit card number is [protected] i have not yet received Subhayatra UserID & Password.
my Contact number is [protected] and my mail ID is giri.[protected]@gmail.com

Please provide me the login details ASAP

Hoping Co-opreation

Thanks & Regards,
M Girijeswara Rao
[protected]

colsunil

May 10, 2016

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password.
My loyalty No is [protected]

paru trinath

from Delhi, Delhi

May 17, 2016

PARVATHI
[protected]
USER ID IS=RVATHI1987

I WANT PASS WORD,
MY EMAIL ID IS = paru.[protected]@yahoo.in

Sahdev Saharan

from Basi, Punjab

May 20, 2016

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password.
My loyalty No is [protected].
I need Subha Yatra User ID and Password.
MY Email ID is : [protected]@gmail.com
Mobile No. [protected]

Regards,
Sahdev Saharan

mani meena

from Mumbai, Maharashtra

May 24, 2016

recover my login id

I forgot my user id & password, pls recovere my mail

B. K. M

May 27, 2016

Unauthorized vendors

Sir I m traveling by 18048 between HPT to KGP but lot o[censored]nauthorized vendors are disturbing me and passenger so kindly take necessary action

mamoon

from Delhi, Delhi

Jun 1, 2016

I got irctc sbi card. provide me user id and password

mamoon

from Delhi, Delhi

Jun 3, 2016

Respected sir,
I have received SBI CARD No. [protected] but not received yet subh yatra user Id and password. My No. [protected] and mail - [protected]@gmail.com

mamoon

from Delhi, Delhi

Jun 4, 2016

Respected sir,
I got sbi card and card No. [protected]
and unique No.[protected] Pls issue shubhyatra user Id and password. My contact no. [protected] and email. [protected]@gmail.com

sanjayaihm

from Delhi, Delhi

Jun 9, 2016

account de active

my irct account is de active.. user name is sanjayaihm email id is - [protected]@gmail.com

8999

from Mumbai, Maharashtra

Jun 9, 2016

Good Evening,

My SBI Railway card But I have not received Subh Yatra login ID and Password .

Vikram Raghav
[protected]
[protected]@gmail.com

jamburi

from Rawatbhata, Rajasthan

Jun 13, 2016

The IRCTC website doesn't allow payment through State Bank ATM cum Debit Card

The IRCTC website doesn't allow payment through State Bank ATM cum Debit Card and no ticket take from irctc site. plz. soulestion this problem.

Dharmendra Singh Baghel

from Jabalpur, Madhya Pradesh

Jun 13, 2016

mera irctc accaunt band karna h

baghel2210 ye mera accaunt h jise band kiya jaye

kartheekreddy1985

from Bengaluru, Karnataka

Jun 13, 2016

DEMANDING MORE THAN MRP

I am traveling in GT express from madras to newDelhi . I ordered for food & water bottle. They have demanded more than MRP I refused to pay so he has taken return Forcely.

satish Keerthi

from Hyderabad, Telangana

Jun 21, 2016

Dear Sir I have not recevied my subhyatra Lgin ID and password .my e.mail address is [protected]@gmail.com & my registered number is [protected].

Regards,
YALAMPALLY SATISH

Ruhani Chawla

from Mumbai, Maharashtra

Jul 19, 2016

Sir,
i have recieved my SBI RAILWAY CARD CUM SUBH YATRA CARD but yet to receive MY SUBHYATRA USER ID AND PASSWORD.

Coolboy Mrperfect

from Hyderabad, Telangana

Sep 23, 2016

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password. please send me user id or password. my email id [protected]@gmail.com

velagapudivk

from Vijayawada, Andhra Pradesh

Sep 25, 2016

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password. please send me user id or password. my email id is: [protected]@yahoo.com

viveko2

from Patna, Bihar

Sep 26, 2016

I have Not received my card details but i have not received my login details.My mobile no is [protected].my mail id is [protected]@gmail.com.please do mail me the details and verify my mobile no please sir.

rameshganti

from Surat, Gujarat

Oct 18, 2016

sir i have received irctc sbi card but i have not received user i d and password
g.v.ramesh
[protected]@gmail.com
[protected]

Saba Ashique Lari

from Delhi, Delhi

Oct 31, 2016

I have received my IRCTC SBI credit card but not received yet my subha yatra user ID and password. please send me user ID and password. my email ID.a [protected]@gmail.com

Upmukesh

from Gurgaon, Haryana

Jan 24, 2017

I have rcvd irctc card but not rcvd login id and pasward

Mukesh kumar upadhyay
Email [protected]@gmail.com

raki555

from Hyderabad, Telangana

Mar 17, 2017

irctc has not followed perfect rules. they send only irctc credit card .i make so many complaints about for not been received user id and password . they intention to cheat the people.

raki555

from Hyderabad, Telangana

Mar 17, 2017

Dear sir,
I ravikanth.g using irctc credit card since Dec.2015 on words.my loyalty account number:[protected] stil i am not received subhayatra user ID and Password. plz create and Send me User ID & Password.

Thank's
ravikanth G
[protected]

manisi

from Lucknow, Uttar Pradesh

Apr 25, 2017

kindly provide me USER ID & PASSWARD MY IRCTC SBI CREDIT CARD mansi gopal rao mail id [protected]@gmail.com mobile no [protected]

ajaybar

from Mumbai, Maharashtra

Jun 26, 2017

I have receive sbi subhyatra rail card but i have not received subhyatra user id password how receive my subhyatra user id password please say my emaik id [protected]@rediffmail.com

Mallikarjun6399

from Hyderabad, Telangana

Jul 20, 2017

Hi,

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password.
Name: P Mallikarjun
mail id : [protected]@gmail.com
Mobile No: [protected]

Please provide me the login details ASAP

Thanks & Regards,
Mallikarjun

shekhar barik

from Bhubaneshwar, Odisha

Dec 27, 2017

Sir
I have received my SBI IRCTC Card but shubhyatra user id and password not yet received, My E-mail id [protected]@gmail.com

Polu Harikishore

from Hyderabad, Telangana

Aug 23, 2018

Hi,

I Mr. P.Harikishore am using SBI IRCTC Card for last 1years but till date I have not received my Subhyatra ID & Password. This card is having a highly complicated system of reward point redemption.
Request you to send my userid and passward immediately
my maid id- p.[protected]@gmail.com

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Address: Uttar Pradesh

Owing to Urgent Govt. Duty I had booked a e-ticket under Tatkal Quota.The ticket booked with PNR No. [protected] was a of very strange type. Under the column “Booking Status/ Current Status/Coach No./Seat No. it was showing very vague language i.e. “CKWL/CONFIRMED/0000” and was not showing any Coach No. or Birth Number.

On reaching to Kanpur Central my name was not mentioned in the passenger list of T.T.E, hence, I was not authorized to board the train AS PER RAILWAY RULES. I approached immediately to T.T.E. office and Enquiry Window. The authorities concerned there with told that my ticket was as WL 1 ( AFTER CHART PREPARATION ) and not confirmed as was vaguely mentioned on the ticket. The same status was also conveyed to me on dialing the railway helpline number 139 and accessing the web site of IRCTC under the column “PNR Status".

I was on urgent Government Duty at that time. This kind of lapse has caused much loss to Government and immense trouble to me.

Dated: 21/06/2010. ( Praveen Kr. Srivastava )
I.A.
PNR No. [protected]

_______

+1 photos

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Ticket cancelled on 5-3-2010 Id No.[protected] and Pnr no. [protected].Refund not yet received despite repeated reminders. Kindly expedite the same at the earliest.
I shall be thankful to you....

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Address: Kollam, Kerala

I tried to book a ticket through www.irctc.co.in.(Payment gateway - ICICI Bank) Once the transaction got over, it showed that Rs.1848 is deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my acount and the tikt is not booked.In the IRCTC website its showing that payment not received from bank.The transaction ID in IRCTC is [protected]. The SBI transaction No. is IG23437200. Kindly help me to refund the amount

Aug 13, 2020

Complaint marked as Resolved

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vedatamlaxminarasamma

from Sirsi, Karnataka

Apr 27, 2011

tried to book a ticket through www.irctc.co.in.(Payment gateway - ICICI Bank) Once the transaction got over, it showed that Rs.4732 Rs deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my acount and the tikt is not booked.In the IRCTC website its showing that payment not received from bank.
7. The SBI transaction No. is ISB2127625, SB2132450. Kindly help me to refund the amount

bprasad33

from Bengaluru, Karnataka

Jun 11, 2011

I tried to book a ticket through www.irctc.co.in.(Payment gateway - HDFC Bank) Once the transaction got over, it showed that Rs.376.03 is deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my account and the ticket is not booked.In the IRCTC website.The transaction ID in IRCTC is [protected] Date- 09/06/2011. The HDFC transaction No. is[protected]. Kindly help me to refund the amount

aravindbprasad

from Anchal, Kerala

Sep 16, 2011

Same Process in my ticket booking also, that I booked 2 tickets for my friends from Neyyattinkara to Madurai Jn. After Booking it goes through the Payment Window, I selected the SBI Associate Bank (SBT) and entered the online transaction Rs: 198, a few minutes after making the payment, an error message found on the screen " Your Session Expired", and then I check the Bank Statement, the amount deducted from my account.
Date (Value Date) Narration Ref. No. Debit

16-Sep[protected]Sep-2011) TO TRANSFER
INB IRCTC_GROUP Rail Tkt bkg 4 Baiju [protected]IG67437039 TRANSFER TO [protected] INDIAN RAILWAYS CATERI 198.00

but in the IRCTC's, "Failed Transaction window" displays like this..

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 56701
Train Name: MADURAI PASSR From Station: (NYY) To Station: (MDU)
Date Of Journey: 20-Sep-2011 Class: SL Boarding: (NYY)
Resv Upto: (MDU) Date Of Booking: 16-Sep-2011 Total Fare: Rs 198.00

Refund Details
Payment Not Received From Bank

durgeshy

from Hyderabad, Telangana

Nov 5, 2011

I tried to book a ticket through www.irctc.co.in.(Payment gateway - OBC DEBIT CARD) Once the transaction got over, it showed that Rs.392 is deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my acount and the tikt is not booked.

chandra shekhar kandpal

from Delhi, Delhi

Dec 3, 2012

Dear Sir,
I had tried to book a ticket for 22.1.2013 from Raipur to Vishakhapattnam on 30.11.2012 but on SBI gateway the transaction has failed and my account has already been debited by Rs. 1296.00. Today while checking the status of failed transaction on IRCTC site, it shows that payment has been settled but the same has not yet been credited to my account. The Transaction ID is [protected] and the SBI tr. ID is[protected], . Kindly look into the matter.CSKANDPAL, LUCKNOW.

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Address: South Delhi, Delhi

Dear Sir ,

I have booked an e-ticket from irctc the website of indian railways on [protected] from Old delhi (DLI) to Chapraa (CPR) having pnr no "[protected]" & Transaction ID "[protected] "
for date of journey on[protected] .

The train name was Avadh Assam Exp ; Train no - 5610. The no of passengers booked in the ticket were 04.The total amount of the ticket was Rs. 1302/ (Ticket charge Rs.1292 + Internet service charge Rs. 10/-) . It was sleeper class of general quota & was waiting ticket for all the 04 members.Later i have cancelled 01 person (named dalip kumar ;20 ) from the above ticket on[protected] ,

As per irctc rules an amount of Rs. 303/- was refunded to me, which was also shown by IRCTC on their "cancelled ticket history page" but the same is not transferred to my ICICI bank account yet. It is requested to please help.

Anirudh Kuksal (M - 25)
Cell no. [protected]

Aug 13, 2020

Complaint marked as Resolved

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VIDYA SAGAR

from New Delhi, Delhi

Indian Railways — not refunding the cancelled train ticket money

I have booked my ticket vide ticket no. 02485427 & PNR no. 244.3032135 and train no. 9225 from Bathinda to Jammu for IInd Sleeper Class and the date of Journey was 14.10.2007 and the seat no. was 56 of S-3 but the train cancelled due to unaviodable circumstances and I had to return from Bathinda on the spot. When I approached the booking office for the cancellation of the ticket, it was closed. On 15.10.2007 the railway station master mansa refused to cancell my ticket rather he gave me Ticket Deposit Receipt 632618 of Rs. 222 and said he would send it to New Delhi and a cheque will be sent to you from Delhi after some time. But even after the passage of 7 months I have not receive any single penny or cheque. Even I wrote two three letters regarding this to your Delhi Office but no result. Plz return my fair or I will have to apprach Consumer Court for the refund as I have purchased ticket from Mansa Railway Station (Punjab[protected] Advocate VIDYA SAGAR, DHALIWAL CHOWK, ADARSH NAGAR, WARD NO. 9, MANSA -151505 MOB.[protected],[protected] HOPING IN ANTICIPATION

manjit singh

from Ludhiana, Punjab

i am employee of Punjab state electricity Board. i was going from amritsar to saharanpur with family on 02-05-08 by Jan- shatabdi train no.2054. our seats were booked from saharanpur and they sent the tickets to jalandhar through courrier.PNR No.[protected], date of journey 02-05-08, coach d-7, seats no.f-42, M-45, M-22, F-17 and F-19.we are boarding from amritsar. i have requested the TTE Bachan das hundered times that i will show you the tickets at Jalandhar, but he did not agreeand fined me Rs.1625. slip no.716722. In his reservation chart our names were there.we have already paid RS 685 for the tickets then why we are fined and ticket fare.I have only requested you that pls. return me 1625 Rs. which is un-necessary he fined me.

Yours faithfully.
Manjit singh

RAVI PRABHAKAR KAKDE

from Kharagpur, West Bengal

Indian Rail — SUDDEN CANCELLATION OF TRAIN

sir i am the IIT kharagpur student i had booked 1 online ticket for the guwahati express from kharagpur to guwahati dated 392008 on the IRCTC site online
but when i went to station i got informatin from station that the train was cancelled 3 days before so i got shocked suddenly because IRCTC already have all my mail and other details with them but thye dident inform me about this.
and due to this we suffered great problem due to no other train on this route
after this evidience i informed then about this and told that please reply and refund my money as early as possible but they dont care even about it.
so please do some needfull for me beacouse this is not the problem with me only this is the problem with all the people who booking ticket for the train which get cancelled

vijay gupta

from Bhopal, Madhya Pradesh

State Bank of India — refund not settled

dear sir
the below mentioned failed transection refund not credited my account till now please do needfull
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2591 Train Name GKP SBC EXPRESS
From Station (ET) To Station (SC)
Date Of Journey 10-Jan-2009 Class 2A
Boarding (ET) Resv Upto (SC)
Date Of Booking 07-Nov-2008 Total Fare Rs 1231.00

Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
07-NOV-2008 Rs 1231 Sent for Refund 237844

arunesh kumar singh

from Delhi, Delhi

Irctc.co.in — I have cancelled the ticket but money was not refund

I have cancelled the ticket but money was not refund my Transaction Id.[protected] and PNR Number. [protected] TDR Entry Date 22-Oct-2008

Om Prakash

from Ludhiana, Punjab

Hi sir
my name is om prakah,
The purpose of this letter is to inform you that I am using canra bank account(s) for booking railway ticket for 3 times,

1)Pnr Number [protected] Transaction ID [protected]
Train No 2311 Train Name HWH DLI KLK MAI
From Station KODERMA(KQR) To Station CHANDIGARH(CDG)
Date 01/12/2008 Class 3A
Boarding KODERMA(KQR) Resv Upto CHANDIGARH(CDG)
Quota General Booked By

2)Pnr Number [protected] Transaction ID [protected]
Train No 2312 Train Name KALKA MAIL
From Station CHANDIGARH(CDG) To Station KODERMA(KQR)
Date 27/11/2008 Class SL
Boarding CHANDIGARH(CDG) Resv Upto KODERMA(KQR)
Quota General Booked By

My account numbers is[protected].(saving account)
(I CANCEL 3 TICKET BUT ANY TRANSACTION MONEY IN ACCOUNT)
I got a mail for irctc dept, he send to me.i return all money back in ur canara bank . so please contact in ur bank.
but no money transaction in my account.

This issue is alreday left one month beforeand one ticket boking is 20 days.i attach all documnet for irctc dept.
Then i request u please as soon as possible further this action.

Payment Details
Payment Option canarabank
Ticket Charge Rs 397.00
Internet Service Charge Rs 10.00

i got a mail for irctc dept..in this below.

Dear Customer,

Thank you for using IRCTC’s online rail ticket booking services.

An amount of Rs.397/- towards the refund for the cancellation done on
28-Nov-2008, vide PNR [protected] has been credited to
your account. You are requested to please check with your bank regarding the same.
We regret the delay if any, in crediting back the refunds.
We solicit your continued patronage to our services,

Warm Regards,

[protected]@irctc
============================
Reagrding i contact canra bank manger he say no return money for irctc dept.. again i conatct irctc dept he written to me..all money i send ur account, i got my mail id..who is true ? what i mo dong?, plz i thik 2500 rs left in my account.
i want to go for consumer forum
mob no [protected]

Thanks:
Om Prakash

pawan pandey

from Amritsar, Punjab

Sir pls request foe me...
sir maine itzcash card se9-3-09 ko. umb to shg ka ticket banaya tha usko maine 25-3-09 me cancelled kar diya
sir abi tak is card mai paise refund nahi aaye[protected]).sir pls refund the money...

PNR-Number[protected]
Train Number 3308 Train Name GANGASATLUJ EXP
Date of Booking- 09-MAR-2009
Date of journey 26- Apr- 2009
From Station UMB To station SHG
Reservation upto SHG Boarding point UMB
Class SL No of passengers 1
Charting Status CHART NOT PREPARED

Status Report

S#

Name

Age

Sex

1 SANTOSH KUMAR 30 Male
Booking Status Current Status
W/L 28 Can/Mod

Prakash Singh Mehra

from Gurgaon, Haryana

IndianRailway — Train was cancelled and ticket amount is yet not refunded

Hi
Our train MALWA XPRESS (2920) from JAMMU TAWI (JAT) to NEW DELHI (NDLS) dated 25 May 2009 was cancelled due to the riots in PUNJAB,
we were told that our reservation aomunt will be refunded automatically into your account because we had e-tickets
PNR Nos. are as follows (sleepar class)
[protected]
[protected]
[protected]
now its been more then one month and the amount has not been refunded. I have visited the ticket booking counter 3 times they say it was E-ticket so amount will come into your account automatically.

Please look after the matter.

--
†hñx n Rєgคrd§
––•(-•m€hRå•-)•––
[protected]

n girish shankar

from Tiruchirappalli, Tamil Nadu

I have booked my ticket in the month of march 2009. At the time of it is wL. In the journey date one person ticket confirmed and the remaining 4 Nos are WL. So i not travelled the train. and filed TDR. After 4 months my payment not returned. my tdr id is. ekt[protected]

kindly do the needful to get my payment.

Girish.

Ram Bahadur Sharma

from Lucknow, Uttar Pradesh

IRCTC/INDIAN RAILWAY — Not Return my e ticket cancel amount

Hello
sir i had booked ticket on 31/10/2008 from irctc.co.in .and i called tdr tel no 23345900and his email site [protected]@irctc.co.in of 10 time but they told me keep pasent and process your case
i Requisted to you pls solve my problems.
Thanks
R.B sharma
MOB [protected]

Devendra Mehta

from Ahmedabad, Gujarat

Indian Railway — CANCEL TICKET AMOUNT NOT RECEIVD

Dear Sir,

I have booked e-ticket vide PNR no. [protected] on 19.09.2008. My journey date is 22/10/2008. Train was late more than 3 hours, so I have cancell the ticket and filed the TDR on 23rd Oct'2008 on railway website IRCTC.CO.IN vide TDR filling number ekt[protected].

TDR status is shown admin approved but till today amount has been refunded to me.

I dontknow how much time is taken by Railway to take decision on this type of small issue.

anuj sisodia

from Chennai, Tamil Nadu

good morning sir/madam

my railway ticket has been lost
my trans. id is mpdc[protected]

i have no any pnr number for the detail

so pls send mail of the ticket mail in my mail id

thanks

Dhiraj Pathak

from Pune, Maharashtra

I have booked one E-Tickets by online website i.e. www.irctc.co.in but the ticket was not confirmed till 7 PM and Train Timing was 12:10AM on the same night but not travelled and missed the train but very next day i saw the ticket was confirmed and i immediately booked another ticket on the same name in other Train but when i filed the TDR Refund than after six month i got reply via mail from Railway that your refund has been regreted by Railway and i am trying no. but they are not answering

And i am not understanding what to do?

Can anyone let me know

prashant sinha

from Mumbai, Maharashtra

Indian Railway — money not refunded

dear sir,
i've booked a ticket on 22.12.2009 13:57, at Goregaon Reservation counter for nizamuddin from bandra terminus on NZM Garib Rath express(2909) for 24.12.2009, and status was WL 411, But when i was about to board th train with waitlist ticket WL 204, it was said to me i can not board on train with WL ticket, so i decided to cancel my trip.
and after coming out of Bandra Terminus i called up Railway Helpline number (139), and there i was said by railway appointed call centres people that i can cancel my ticket till 12 noon of 25.12.2009, so i thought i can give the ticket to my staff to get it cancelled by next morning, and tried my luck at airport but i did not get any ticket there as well. next day when i reached at Goregaon Reservation counter again it was said to me that ticket cannot be cancelled at 11:45 A.M. And they directed me i should go to railway senior official.

My ticket detail are.
PNR[protected]
Ticket No.[protected]
Destination - BDTS -NZM
name - Prashant Sinha
contact no. [protected]
[protected]

Karuna Kant Sharma

from Mumbai, Maharashtra

Indian Railways — ticket cancellation and refund

We got following ticket ( PNR NO [protected] ) done on 3rd Dec 09 for our journey on 19th Dec 09. Till the time of departure first three passengers namely Mukesh, KK Sharma and Sushmita were confirmed and next two for Atul and Amreet were not confirmed. Till now there is no communication regarding cancellation and refund of these two tickets. You are requested to please let me know the status.

Vijay Soratur

from Varanasi, Uttar Pradesh

I booked ticket throught internet from Bangalore to Mumbai on 8th April 2010 by Udyan Express dep from Bangalore 20.10PM. While completing the data and entered SBI Card No and Pin No then afterwards while processing the amount, immeditely restart the system in the local internet centre. I did not print out the IRTC Railway reservation Print out Transaction ID No and PNR No. I kindly requested you to refund or cancellation the reservation from Bangalore to Mumbai Journey date 08th April 2010.
Kindly do the needful and oblige.
Thanking you,
Sd/-
Vijay Soratur
Date: 19th March 2010.

sumitprty

from Delhi, Delhi

i have miss my train on 05/062010 from jammu jawi/jat from ANVR the region is i went to vasihno mata i m suffering from cold and feaver because barish bhaut tej ho gayi thi aur me and my wife went to kattra from jammu the time is 5:20 pm and train timing is 05:00 pm. i go a station master tell as our story he say ticket ko phard kar [censored] do . sir i request u to refund my money and reply me

my name is sumit kumar
my phone no is [protected]
pnr no [protected]

VKJAIN

from Rampur, Himachal Pradesh

IRCTC — Refund not received for cancellation of railway ticket

I canceled the railway ticket PNR No. [protected] date of journey[protected] but till date my refund amount Rs. 285 has been not credited in my bank account.

jitubaba10

from Hyderabad, Telangana

Indian Railway Or IRCTC — Money not refunded

I filed TDR on 3-May-2010 for ticket(PNR No. [protected]) which is booked on 30-Apr-2010 under Tatkal Quota. Reason for TDR is that train was late about 5-6 hour(which is greater than 3 hours). Till now my money is not refunded. I asked to irctc and they send me that they had send my detail to railway and as money is refunded from railway it will be credited in my account.
TDR money returned in 3 months but is more than 4 months now....what should i do now.

rajeevranjan1189

from Bengaluru, Karnataka

Dear Sir,

I have booked two e-ticket from irctc the website of indian railways on[protected] from Trivandrum (TVC) to Chennai (MAS) and Chennai to howrah having pnr no "[protected]", Transaction ID "[protected] "
and pnr no "[protected]", Transaction ID "[protected] " respectively for date of journey on[protected] and[protected]. .

The train name was CHENNAI MAIL Exp ; Train no - 2624 and coromondal respectively. The no of passengers booked in the ticket were 01.It was sleeper class of general quota.Later i have cancelled both tickets,

As per irctc rules an amount of Rs. 297+421 /- was refunded to me, which was also shown by IRCTC on their "cancelled ticket history page" but the same is not transferred to my sbi bank account yet. It is requested to please help.

Rajeev Ranjan
Cell no. [protected]

dileep narayan mishra

from Noida, Uttar Pradesh

DEAR SIR,
I HAVE BOOKED A TICKET ON 30/11/10 FROM NEW- DELHI TO PATNA BUT SUDDENLY THE TRAIN HAS BEEN CANCELLED . BUT I DON'T GET REFUND TILL NOW, MY BOOKING HISTORY IS GIVEN BELOW :-
TR. ID . --- [protected]
PNR. NO. --- [protected]
DATE OF JURNEY :-30/11/10
SO, KINDLY DO THE NEEDFUL .

THANKING YOU
DILEEP NR. MISHRA
[protected]

Dubey79

from Hubli, Karnataka

Jan 31, 2011

Dear sir

I have booked a e ticket on 19/01/11 from Delhi to Kalka in Hawrah Kalka mail but train was late about 18hours and i canceled to travel through this train and filed TDR for same ticket but amount refund in my account is 50% of total amount paid for ticket. But as per rule if train will be late more than 3hours total amount should be refund if passanger not travelled and give reason for 3hours late in TDR file registration
My bboking history is given below

Transaction ID: [protected]
PNR Number: [protected]
Booked On:[protected]
Train No: 12311
Date Of Journey: 20/1/2011
Quota: General
Reference No: ekt[protected]
Ticket Charge: Rs 551.00
Refund Amount: Rs.275.00

Thanking you
Nityanand Dubey
[protected]

Rathnakar Shetty

from Mumbai, Maharashtra

Feb 2, 2011

PNR NO - [protected]
Transaction ID - [protected]
Date of Journey - 21st Feb 2011
Train No - 12619
Date of Cancellation - 1st Feb 2011

egaujin

Mar 15, 2011

Dear Sir,

I have booked two e-ticket from irctc the website of indian railways on[protected] from Jodhpur to Jaipur (pnr- [protected] & doj - 1-feb-2011) & Jaipur to Jodhpur (pnr no - [protected] & DOJ - 2-feb -2011).

I cancelled both ticket on same day -31-jan 2011, Now i want print for both tickets & cancelled tickets, but it is not showing in Cancelled or Booked ticket history.

Pls suggest how can i check both tickets history & take prinout for them.

Pls revert on high priority...

Regards
Gaurav
[protected]

mkmote

from Bengaluru, Karnataka

Mar 22, 2011

Dear Sir,

I had booked a e-ticket from irctc the website of indian railways on[protected] from Tata nagar (TATA) to Yeshvantpur (YPR) for Train No. 12889, but because of the irctc site problem the site was hanged and ticket could not be generated, so i though the booking is not done.

So i tried once again and booked the ticked, this time the ticket was generated and the details are, pnr no "[protected]", Transaction ID "[protected] ", date of journey is on[protected].

But when i checked my bank account at ATM i found the payment has gone twice.
that means the ticket might have been booked twice, since i do not have the ticket details so i can cancel as well,

Could you please help me in getting my money back either by canceling the ticket booked first which was not generated or, any other way if any available.

Manoj Mote, Bangalore
[protected]

vijay dayal

from Mumbai, Maharashtra

Apr 18, 2011

hi
i have spent my one hr, just to get connected to irctc . it gets connected but on the second page it says service not available, i think ind railways need to work on it's online services, it is used by millions of people every day, it just can be so ordinary,
kindly lookin to it.
vijay dayal

rustam8

from Aurangabad, Maharashtra

Apr 19, 2011

RESPECTED SIR,
MY USER ID HAS BEEN BLOCKED BY IRCTC.WHEN I INQUIRED ON YOUR HELPLINNE THEY SAID THAT MY USERID HAS BEEN BLOCKED DUE TO MY FALSE CLAIMING OF TDR .NO SUCH FALSE TDR HAS BEEN FILED BY ME.TDR FILED WAS ON 29/10/2010 ACCORDING TO CUSTOMER CARE AND MY ID WAS BLOCKED ON19/4/2011.I HAVE NEVER FILED SUCH FALSE TDR THEN WHY SHOULD MY ID BE BLOCKED?WHAT SHOULD BE DONE IF WHANT TO PRINT OR CANCELLED MY RECENTLY BOOKED TICKET?REPLY TO ME IMEDIATLY AS I HAVE BEEN DEEPLY PAINED ABOUT THIS.

RUSTAM F ADAJANIA

E MAIL [protected]@gmail.com
CELL-[protected]

ganapatidev rane

from Mumbai, Maharashtra

Apr 21, 2011

send me irctc pasword
my e mail ID [protected]@gmail.com

maya lodhi

from Baloda Bazar, Chhattisgarh

Apr 25, 2011

kjk

kuldeep998

from Delhi, Delhi

May 15, 2011

Dear i have recieved a mail that nmy used id kuldeep998 has been blocked due to violation of some terms and conditions Sir i kindly request you to pl Un block my User Id kuldeep998 so that i can make necessary transactions I promise that it ill not happen in future
Thanks
Regards
Kuldeep sarna

shivendrasibu

from Mumbai, Maharashtra

May 18, 2011

Railway Ticket — not refunding money

sir i was book my railway ticket through the internet reservation of railway site then i saw that my ticket is was not confirm after that i cancel my ticket still i not got my money

medsantosh

from Delhi, Delhi

Jul 1, 2011

hi Sir I Santosh Singh have updated my account on 13/06/2011and received a massage m v v 752 and my user id medsantosh. Now my account is not working. Kindly start my account. I have complaind to custmer care services by phone thrice there after.

janani.anand

from Bengaluru, Karnataka

Jul 1, 2011

Dear sir
I have cancelled the following E-tickets booked :

E-ticket transaction ID No. -[protected] & PNR No. [protected] &
ID No .[protected] & PNR No. [protected]

The cancellation amount has not yet been credited to my Bank A/c. Kindly expedite action to repay the cancelled amount to my bank a/c (SBI- NAL Branch, Bangalore 560017).

Janani S. Anand.

Arun Goel

from Gurgaon, Haryana

Aug 7, 2011

Dear Sir,

This is your kind information that i had bought a Tatkal E-ticket form pune to karnal 11077/Jhelum Express Transactiuon id [protected] Pnr number[protected] purchase on 19 july 2011 at 8.05am in the morning.Due to some reason i have to cancel the ticket on 20 july2011 .Bu the amount yet to be refunded in my icici account
For this i hae an cntact with the local office in karnal he told me yeah mera kaam nahi this kind of answer we are expected for the railway department.
You arfe requested to please check the status and refund my amount as per deduction given by the railway authority as per their process
Regards
Uma Goel
[protected]

aartikushwaha

from Delhi, Delhi

Aug 10, 2011

FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Requested Not Booked Rs 440 SBI Debit
2 [protected] Settlement Failed Not Booked Rs 418 SBI Debit
3 [protected] Settlement Failed Not Booked Rs 418 SBI Debit
4 [protected] Settlement Failed Not Booked Rs 418 SBI Debit
5 [protected] Settlement Failed Not Booked Rs 418 SBI

sir i booked these tickets, and for the transaction money was deducted and ticket is not booked, but for the 2, 3, 4, and 5 transaction i dont know whether money was deducted or not and if deducted then the amount is refunded or not because i am not having the transaction details, so please kindly check the status and report me that.
Thanks

Regards
Aarti Kushwaha
[protected]@gmail.com
[protected]

SGW_66

from NASIK, Maharashtra

Aug 16, 2011

FAILED TO PRINT e-ticket
Tansaction ID Pay Status Reservation Status Amount Bank
[protected] Settlement Not Booked 745/- SBI NetBanking
Request
Sir, i booked e-tickets, and transaction money was deducted from my account, but ticket is not booked and I could not print the ticket, so please kindly check the status and pl. inform me as early as possible.
Thanks !

Regards
Suresh Waghmare
waghmare.[protected]@ymail.com
[protected]

glpgs

from Adoni, Andhra Pradesh

Sep 9, 2011

Sir,
I booked an e ticket on 29 Aug 11 in the train No.17488 from Visakhapatnam to Tirupati and due to certain technical problem, the amount of Rs.3, 994/- was cut both from my Andhra Bank A/c and State Bank of India A/c. It appears that the Andhra Bank transaction has been failed. Refund status of failed transaction shows the amount has not been settled till today even after 11 days.
Details are as follows:-

Tkt confirmed against PNR No [protected], Transaction ID [protected].
Failed transaction ID [protected].
Request refund the amount at the earliest.

POTNURU VENKATA RADHAKRISHNA

from NARASANNAPETA, Andhra Pradesh

Oct 7, 2011

On 2nd october made complaint for 3 transanctions amounts were not refunded. out of which one transaction was credited in my account. The following transactions ids [protected]&[protected]/[protected].
PNR NO.S; [protected]&[protected]/[protected].
ON 3rd october rupees 337 was credited in my Andhrabank account.
Hence requesting the send the eligible two remaining transanctions amounts at an early date.
My Andhrabank account no.[protected].

sanjib_tuku

from Kolkata, West Bengal

Oct 22, 2011

Tansaction ID Pay Status Reservation Status Amount Bank
[protected] Settlement Not Booked 477/- SBI DEBIT
Request
Sir, i booked e-tickets, and transaction money was deducted from my account, but ticket is not booked and I could not print the ticket, so please kindly check the status and pl. inform me as early as possible.
Thanks !

Regards
Sanjib parida
[protected]@yahoo.co.in
[protected]

santosh.shinde601

Dec 4, 2011

Dear sir
This is your kind information that i had bought a Tatkal E-ticket form.jalgaon to ltt train is cancel.tkt refund not recived.
tkt pnr no.[protected].t.idno.[protected].date of journey:-29/ 07/2011.trainno:-11072.ple tkt refund.train is cancel and tdr file are sumitted for four month ago.tkt bookfor principal agent:one stop shop

your rgd
vinay

susumyadav

from ghazipur, Uttar Pradesh

Jan 28, 2012

dear sir,
my user Id or password is not vaild or not upgrade because my email Id [protected]@yahoo.com kindly not working, so i request you sir change my new email Id [protected]@yahoo.com or my user Id or password upgrade in my new emai.
thanks:

regards
rajesh yadav
email Id [protected]@yahoo.com
[protected]

Joshi Suresh

from New Delhi, Delhi

Feb 20, 2012

While updating my profile in today morning by mistake my Email ID changed by me i, e in place of [protected]@ntpc.co.in It was typed as [protected]@ntpcco.in & As a result I have not yet received my password.in my Email ID through which I am sending this mail.The Email ID was already registered with you.
As I have to cancel my urgent ticket for tomorrow journey Kindly send me the pass word at the earliest on this Email ID .May Kindly treated as most urgent please.I have also lodged complaint over[protected] & Ticket no is IRCTC #401013.
Kindly extend help on priority.
Thanks
SUresh Joshi

s_k_c1962

from Delhi, Delhi

Feb 22, 2012

Sir,
I have cancelled my e-ticket, Transaction no. [protected] and PNR no. [protected] on 18.02.12 but I did not get any information regarding refund order.
Please take action at the earliest.

Warm regards

Shailendra Kr. Choudhary
[protected]

Aakif Mohammadi

Mar 29, 2012

complain no-1)Transaction Id[protected], train no-12353, train name BGP Gharib rath, PNBE TO ANVT, DOJ-19-MAY2011, CLASS-3A, DOB-10 MAY2011, Amount-598.00, Status-Payment not received from bank.debit from SBI

Complaint no-2) Transaction Id-[protected], train no-12309, train name-RJPB Rajdhani, DOJ-26july2011, class-3A, DOB-11 july2011, Amount-2420.00, from -PNBE TO NDLS, Status-payment not receioved from bank.debit from SBI.

Complain no-3) Transaction Id-[protected], train no- 18623, train name-Hatia express, from- PNBE to RNC, DOJ- 4 sep.2011, class-sleeper, DOB-31 August2011, Amount- 197.00, status- payment not received by bank.debit from SBI.

Request,
sir as i mention the detail above its all are the problem of settlement of failed transaction which the detail showed that payment not received by bank so please check n verify the detail and return my amount of rupees-3215.00 as soon as possible in my account and plz inform me soon .

Thanks.
Regard
md.Akif
[protected]
[protected]@yahoo.co.in

ABULI

from Mumbai, Maharashtra

Apr 1, 2012

Request
Sir, i booked e-tickets, and transaction money Rs 1181 deducted from my bank A/c, but the ticket was not boooked showing as transaction invalid page expired, so please kindly guide that how and when the amount debited from my account would be reversed.
Transaction ID [protected] dtd 1.4.2012 Rs 1181/-
Thanks
Abdul Kader
[protected]@yahoo.co.in
[protected]

alok kejriwal

from Patna, Bihar

Apr 3, 2012

TICKET CANCELLATION MONEY NOT REFUNDED YET
pnr no- [protected]
id no- [protected]
date of booking- 15/11/2011
date of journey- 16/11/2011
train no- 13352
amt- 4420/-
katpadi to tata
please request you to kindly look this matter as soon as possiable

lindanesamani

from Delhi, Delhi

May 16, 2012

IRCTC reservation — cancelled ticket money not refunded

sir, i had cancelled two tickets before 15days and the money is not still refunded to my account.
here is the details
Transaction ID PNR Number From To Total Amount Refund Amount Cancelled On Type of Ticket Date of booking
[protected] [protected] CBE MAS 434.0 344.0 [protected] eticket [protected]

[protected] [protected] MAS CBE 474.0 384.0 [protected] eticket [protected]

the money is not refunded for both the tickets.

jbgupta27

from Jaipur, Rajasthan

May 20, 2012

U (1)
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Home › Utilities › IRCTC Customer Care Numbers
IRCTC Customer Care Numbers

→Find here Indian Railways Helpline Numbers

TOC

IRCTC All India Customer Care All-Purpose number
Email Ids
IRCTC Registered Office Address
IRCTC All India Customer Care All-Purpose number

These numbers are for complaints/feedback/appraisal and any sort of queries

24x7 Helpline:[protected]

Fax no:[protected]

Chennai Customer Care No:[protected]

Email Ids

Only for tickets booked through irctc website

SNo. Subject Email-id
1. I-tickets/e-tickets [protected]@irctc.co.in
2 Cancellation E-tickets [protected]@irctc.co.in
3 Shubhyatra users [protected]@irctc.co.in
4 Mumbai Suburban Season tickets [protected]@irctc.co.in
IRCTC Registered Office Address

Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel:[protected]/23311264
Fax:[protected]

IRCTC Rail Ticket Booking FAQ

Tatkal Train Ticket booking Tips and Tricks

Govt I Utilities

Comments
T
Dear IRCTC,
on 19/5/12, I have booked a e ticket through irctc.co.in,
form CHENNAI CENTRAL to JAIPUR with a date of journey 22/05/2012,
with the name of one passenger (DHRUV GUPTA), through Netbanking of BOB
The total fare of Rs -4045 has been deducted from my bank account,
but no ticket was shown ( Transaction Failed ) in booked history.
Payment is deducted from my bank Acount.
So kindly Book the ticket or credit the amount back in my account. The statement showing deduction
of description through: irctc kindly give me credit back to my saving account.
kindly do the needful in this matter.My transaction no may be [protected]

my username (Id)jbgupta27
mob - +[protected]

reply

jbgupta27

from Jaipur, Rajasthan

May 20, 2012

agree

abhay001

from Kolkata, West Bengal

Jul 16, 2012

Indian Railway — no water available at kodarma railway station

there is no drinking water available at kodarma railway station. all the tap and hand pump were dead..

TRIPATHY06

from Hyderabad, Telangana

Jul 24, 2012

Dear sir,

I have cancelled on 20-07-12 the following E-tickets booked :

(i) E-ticket transaction ID No. -[protected] & PNR No. [protected], (ii) ID No .[protected] & PNR No. [protected] & (iii) ID No. [protected] & PNR No. [protected]

The cancellation amount has not yet been credited to my Bank A/c. Kindly expedite action to repay the cancelled amount to my bank a/c (SBH- R.C.Puram Branch, Hyderabad-502032).

tarvdrsk

from Ranchi, Jharkhand

Jul 26, 2012

i have an account in the irctc, i am not logging with irctc because there is require verification code that come from my mobile, but i live in J&K state there is no message facility for prepaid user. So, please send me verification by email, below is my details:
Name : Tarvinder Singh

Username: tarvdrsk

Mobile No: [protected]

DOB: 11/09/1986

raisulhasanhashmi

from Rania, Haryana

Sep 25, 2012

DEAR SIR, I HAVE cancelled Eticet TID [protected] & pnr [protected] TID [protected] &pnr [protected] TID [protected] pnr [protected]
TID [protected] pnr [protected] The Cancellation Amount Has not yet been CREDITET my AXIS BANK A/C kindly exoidite action to pay AMOUNT

raisulhasanhashmi

from Rania, Haryana

Oct 3, 2012

dear sir we try to registerd shubh yatra 26sep2012 my bank a/c debitet inr 562 but irctc server failed that ammount not credit my a/c yet sept27 we book tickt cnb to ndls TRAN ID[protected] my a/c debitet 438 inr tickt not book please refund my ammount R H HASHMI

sidwise

from Bengaluru, Karnataka

Dec 17, 2012

Sir,
i have booked an e ticket on 12 oct 2012 in the train no.04012 from nzm to gwl, PNR [protected] and return ticket on 14 oct 2012 in the train no. 12279 from gwl to nzm, PNR [protected]. Now i want both tickets for my official purposes please let me know how to retrieve the old ticket from my mail i. my mail id is [protected]@yahoo.co.in
transaction id: [protected] and [protected]

atrsumana

from Bengaluru, Karnataka

Dec 17, 2013

I missed train 12002 Bhopal Shatabdi of 14 Dec 2013 from NDLS to BPL. Kindly refund amount to may a/c of SBI. PNR number - [protected] and Txn ID - [protected]. Train was at 0600 hrs. I reached Paharganj side at 0540 hrs due to traffic jam before entrance of Rly Stn, I could not enter stn. Then I went to Ajmeri gate side. There also I could not enter at approach of stn. I started walking with suitcase/bag of 15 kg wt. Ultimately when I reached platform number 1, the train departed. I contacted Stn superintendent/Stn manager, he told, "Since I am not present in the train i.e., I am absent in my seat, it will be automatically refunded in my account". But till now it is not refunded in my a/c.

atrsumana

from Bengaluru, Karnataka

Dec 17, 2013

mabasha

from Chennai, Tamil Nadu

Dec 22, 2013

dear sir,
The below mentioned failed transection refund not credied my account till now please do need full
my transection id [protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
I requested please solve my problem
thanking u
mobile no [protected]
mail [protected]@gmail.com

rohitsinha

from Bangalore, Karnataka

Feb 2, 2014

CANCEL TICKET AMOUNT NOT RECEIVD - Indian Railway
I cancelled my ticket in Sanghmitra Express(12296) from patna to Bangalore city of 4th january 2014 in 2nd class AC but didnt get the amount back in my SBI account as i got message that money will be refunded in due time.PNR number of my ticket was [protected] and the amount was 2865.I hope I get the money soon as if it is resolved soon.I will be thankful to Indian Railway and i cancelled my ticket on 28th Dec 2013.

My ticket detail are.
PNR - [protected]
Date-4/01/2014
Destination - PNBE -SBC
name - Rohit Sinha
contact no. [protected], [protected]

shhweta08

from Kolkata, West Bengal

Apr 12, 2014

Dear Sir,

I booked two tickets from my irctc account
1.)PNR No :[protected] and Reference NO : [protected](NDLS to BE)
2.) PNR NO:[protected] and Reference NO:[protected](BE to NDLS)

The one from BE to NDLS were refunded but the second one was not.

So plz look into this query or guide me what can be done.

sanjayminotra

from Chandigarh, Chandigarh

May 13, 2014

Sir,

I have tried to book a railway ticket from Chandigarh to New Delhi for the journey to be performed on 9.5.2014. The amount have been debited two times to my SBI credit card account but the ticked had not been generated. As per mail received from the IRCTC the refund of Rs. 562.47 for one ticket has been credited to my account. You are requested to also refund the balance amount of Rs. 562.47 to my account.

cruxyz

from Haldwani, Uttarakhand

May 19, 2014

Dear Sir Inspite entering wright code in mobile verification invalid code message observed, so please give solution to make a account correctly

bhasi59

from Mumbai, Maharashtra

Jun 16, 2014

I have booked a ticket from Calicut to Vasai Road 0n 13 May 2014 by Sampark Kranthi Express. The PNR No was[protected] and transaction ID [protected]. The journey date was 31 May 14. On the journey day the status was Waiting list 75&amp;76, therefore I could not perform my journey. However on 05 Jun 14 I got an SMS stating that the ticket is cancelled and refund will be credited to my account. But till date the amount is not credited to my account till date.

In view of above it is requested that the refund may please be credited to my account on priority.

Thanking you sir,

(NT Bhaskaran)
Reply may please be forwarded to my email ID : [protected]@yahoo.co.in

Abhay.sonu

from Delhi, Delhi

May 23, 2016

IRCTC — book now Error

we are try to last 6 days for tatkal booking, but getting Error message 10 AM from more days (this site is currently unreachable .please try after some time) kindly helps me

Sandy Dhillon

May 23, 2016

IRCTC — money not refund when ticket get cancelled

Sir at time of tatkal booking my money deducted from account but no ticket booking my booking cancel due to some ntwrk prblm...i did not get money back Booking cancellation id-[protected] Train-swaraj express-12472

TICKET CANCELLATION MONEY NOT REFUNDED YET - Comment #2416057 - Image #0

goldenravi

from Lalgudi, Tamil Nadu

May 23, 2016

IRCTC — no issuee ticket

1. [protected]IG00ZCCHF8 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 2.[protected]IG00ZCBTM3 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT pls check those transaction

Ris Pandey

from Mumbai, Maharashtra

May 23, 2016

Tatkal ticket problem

When tatkal ticket window open at the same time (10:00 am) systems was crash...why ...is it fair...?

satisht18

from Mumbai, Maharashtra

Jun 8, 2016

cancel my irctc registration

cancel my irctc regestration satisht18 is my user id. my mob ni is [protected]

nbu55

from Vijayawada, Andhra Pradesh

Jun 8, 2016

mobile nomber

Please provide as much information as possible...my mob no [protected]. I trying to register my name but error sawn mob no is allresdyusing this month. so I cannot register.please solve problem..thankkyou.

kusumitha0

Jun 13, 2016

money deducted...ticket was not confirmed

I booked a ticket using my debit card...money was deducted from my account...but I am not provided with PNR number...so plz. either confirm my ticket or refund my amount...

ashu9568

from Koelwar, Bihar

Jun 13, 2016

can not access my irctc account

i can not access (log in) to my irctc account even after many password resets and the problem further continue when i create another user account.

ItzCash Card Customer Care

from Pune, Maharashtra

Jun 15, 2017

"Dear Sir,

Kindly confirm whether your issue has been resolved as the needful has been done from our end.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]"

raj1325

from Jalandhar, Punjab

Aug 5, 2019

CANCEL TICKET AMOUNT NOT RECEIVED
sir,
i have cancelled a e ticket on 7/7/19 with PNR No [protected] and conformed this cancellation through sms and mail, as i got message that money will be refunded and credited in my account within 3-4 days .But unfortunately my refund not credited till date I requested please solve this issue.

My ticket detail are.
PNR [protected]
Date-7/7/2019
Destination - NDLS -KOLLAM
name - Rajendran

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 521

Banning Agents From Doing Tatkal Booking

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