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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Jun 7, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 520

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K
kvdprasad
from Srinagar, Jammu and Kashmir
Sep 30, 2010
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Address: Rangareddy, Andhra Pradesh

hi, this is k.v.d.prasad. today i booked a ticket from secunderabad To ongole (Transaction ID: [protected]).
i payed the amount by going through onlinesbi fund transfer (sbi ref no:IG[protected] successfully. but i cant get the e-ticket from irctc.

and when i clicked the - refund status of failed transaction tab in irctc web, i got a remark that is - "Payment Not Received From Bank".

so, please help me as early as possible.

IRCTC — Fund Transferred But Ticket Not Booked

Dear Sir,
I had booked a ticket from Barkakana To Delhi on date[protected]. My transaction id is [protected].
Fund has already been deducted from my account but ticket not booked.
please help me on this regards,
BInod
I have booked a ticket for the journey date 30-jul-2009 in three tier ac for the passenger name Swati Mohan my money has been deducted but I didnt get the booked ticket.Please refund my money asap.
Regards
Bhupendra
sir
mai aaj 11:16:24am i have booked a ticket for the journey date 8-july-2009 in sleeper, kerla s kranti, chandigarh to eranakulam(ers)) pasenger name DELSON.
MY MONEY HAS BEEN DEDUCTED BUT I DIDN'T GET THE BOOKED TICKET TICKET, PLS .Refund my money asap
regard

pawan pandey

agent name :tejinder sing chahal
sir
kal 04/07/2009, 17:47:11 sir ticket book kar raha tha to 439.77 Rs kat gaye lakin abhi tak paise refund nahi huasir pls refund me balance
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    V
    ved33
    from Pune, Maharashtra
    Sep 29, 2010
    Resolved
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    Resolved

    Address: Howrah, West Bengal

    we have made complain to t.t.t.e mr Hari lall then in complain book no23,24,25.about services we even complain to attendent Mr Sachinand Prasad. cockroaches mosquitoes no cleaning in the train no2322 dt[protected] in 3tier A>C. we are very sad and shocked to see the service by railways we even came to know that by complaining no action be taken in which india we are living. while not giving service they are threatening us.we have complain in Allahabad. please take serious action so that we can travel safely. PNR NO[protected] ,[protected] ,[protected],[protected].
    Aug 13, 2020
    Complaint marked as Resolved 
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      R
      rakeshnair
      from Mumbai, Maharashtra
      Sep 28, 2010
      Resolved
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      Resolved

      Address: Raipur, Chhattisgarh

      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account,hence look into the mater seriously and kindly be inform me the user id through email to my email id (rakeshnair.[protected]@gmail.com at the earliest please,

      Regards,

      Rakesh Nair P
      Aug 13, 2020
      Complaint marked as Resolved 
      Aug 07, 2014
      pradeeptkumar's response
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@yahoo.in at the earliest please,

      Regards,

      hemant sharma
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@yahoo.co.in]at the earliest please,

      Regards
      mani pandiyan.n
      Dear Sir,


      it is your kind information that i forgot my user id if irctc and account hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com)at the earliest please,




      Regards
      vineepreddy
      Dear Sir,

      It is to your kind information that i forgot my user id AND password if irctc and account, hence look into the mater seriously and kindly be inform me the user id and password through email to my email id ([protected]@gmail.com) at the earliest please,

      Regards,

      vinod kumar m
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com at the earliest please,

      Regards,

      Charyrakesh
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@yahoo.co.in at the earliest please,

      Regards,

      Avinash Deshmukh
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com) at the earliest please, or on my mobile no ([protected]) i used to use this account waya ngpay .so pls look at my reqest as soon as possible.

      Regards, Vinay punmia
      Dear Sir,

      It is to your kind information that i forgot my user id of irctc and password, hence look into the mater seriously and kindly inform me the user id and passwor through email to my email id (kachwala.[protected]@gmail.com )at the earliest please,

      Regards
      burhanuddin kachwala
      I have forgot my irctc userid my register phone number is [protected]
      Hello Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com)at the earliest please,

      Regards,
      Inba
      Hello Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com)at the earliest please,
      hello sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@yahoo.com)at the earliest please,
      hello sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id : [protected]@gmail.com)at the earliest please,
      i forgot my user id..phone number is [protected]
      dear sir...


      i forgot my user id and password..please send my user id in my email id..means i can recover my password my email id is [protected]@gmail.com

      thanks and regards:
      Ganesh Abhangrao
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id pradeep.[protected]@gmail.com. in at the earliest please,

      Regards,
      Pradeep David
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and
      account, hence look into the mater seriously and kindly be inform me the
      user id through email to my email id ([protected]@gmail.com please
      the earliest please,

      Regards,
      shantappa alure
      my mail ID : rajesh.[protected]@gmail.com & Mobile NO.[protected]

      I forget my user ID & Password.
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com) at the earliest please, or on my mobile no ([protected]).so please look at my request as soon as possible.

      Regards,
      Avishek Laha
      Dear Sir,

      It is to your kind information that i forgot my user id of irctc
      account, hence look into the mater seriously and kindly be inform me the
      user id through email to my email id (c.[protected]@yahoo.in)

      THANK YOU
      Dear sir,
      I forgot my password and security question.my mail id satishk.[protected]@gmail.com & my mobile no.[protected].Please solve my problem thank you.
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id (deora.[protected]@gmail.com) at the earliest please, or on my mobile no ([protected])([protected]) i used to use this account waya ngpay .so pls look at my reqest as soon as possible.
      Dear Sir,

      It is to your kind information that i forgot my user id of irctc
      account, hence look into the mater seriously and kindly inform me the
      user id through email to my email id ([protected]@yahoo.co.in)

      THANK YOU
      i forgot my user id and password. please help me if we recover id from email address. my mail address is [protected]@gmail.com
      Dear sir,


      I forgot my user id and password please send my user id in my email
      id i can recover my password my email id is [protected]@gmail.com my Mo # [protected]


      Thanks and regards,
      Wasi Akhtar
      [protected]
      Dear Sir,

      It is to your kind information that i forgot my user id of irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com)at the earliest please,

      Regards
      sai chaitanya
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id (mohammedayub.[protected]@gmail.com) at the earliest please
      I forget my user ID & Password.

      My Mobile No. is[protected]

      Please sms for the same
      Had the same issue, forgot my username. I called their customer care, provided some verification information and they told me my username. No sweat.
      Dear Sir,
      I Shashank gohain of guwahati Assam.
      I have lost my IRCTC password and username of email id [protected]@gmail.com.
      So please help me to recover the IRCTC account.

      With regards
      Shashank Gohain
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id (suresh.[protected]@gmail.com)at the earliest please,
      Dear Sir,

      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id ([protected]@gmail.com)at the earliest please,
      Dear Sir
      It is to your kind information that i forgot my user id if irctc and account, hence look into the mater seriously and kindly be inform me the user id through email to my email id (kumaraswamy.kadur) at the earliest please, or on my mobile no ([protected]) hence please look at my request as soon as possible.


      Regards,
      Kumara Swamy K S
      Dear SIR, MY NAME IS ANKIT DUBEY AND MY EMAIL ID IS ( [protected]@gmail.com). SIR It is to kind to information that I forget my irctc id account SO Sir please provide me my id information through my email id as mention above THANK YOU

      IRCTC — TDR registered 2 momths ago, still waiting for refund amount

      Hi, I have registered TDR before 2 momths ago and from 1.5 months, same status is displaying "CR Registered". When I will get my complete refund amount.

      forgot password....showing account de-active

      [protected]@gmail.com this is my email id... i've forgetten my password..n my security question's answer... please do the needfull i'm unable to login n book ticket urgently i need to book ticket...please do the needful.

      payment made but ticket not booked

      i have tried to book e ticket on 5th march .payment was deducted but ticket was not received .my transaction id is[protected]and my account no. is[protected].please refund my money

      Ticket not booked but charges deducted from my Account.

      I filled irctc form online and marked preferred birth, if both Lower birth then booked, otherwise cancel.Charges deduct from my account and ticket booked.So i want my all mony which was deducted by irctc. Thank You.

      Invalid User

      At tatkal time. My user account is giving error as invalid user.

      pnr-8513104306 cancell

      name anant g modak pnr-[protected] trn-11004 dt.04/09/2014 n cls-sl P1-RC, S2, 63 P2-RC, S2, 71 P3-RC, S2, 71 IS YOUR DM-IRSMSA MEEEAGE BUT TC SAID YOUR CANAELLDD YOUR VEDHAUT

      Unable to login

      I am trying to login, user ID and password. It takes me to the next page and immediately returns to the home page. This problem I am experiencing since 20 days. Please help me to solve this problem urgently Thanks S.Sukumar
      Dear Sir,

      It is to your kind information that i forgot my user id of irctc
      account, hence look into the mater seriously and kindly be inform me the
      user id through email to my email id
      [protected]@gmail.com
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        V
        vanitiwari
        from Jaipur, Rajasthan
        Sep 26, 2010
        Resolved
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        Resolved

        Address: Uttar Pradesh

        dear sir,
        i have an a/c with irctc by which i always made my railway reservation.earlier one month i booked my daughter's ticket from jammu to lucknow which is lying on booked history. before 15 days i tried to open my irctc a/c to print my booked ticket i could not get through because my login failed. When i tried through forgot pass word a message flashes that your pass has been re-setted and regarding this a email has benn sent to you. it has been 4 to 5 times but till today i.e.[protected] i have not received any e-mail for re-setted pass word.

        sir it is my humble request pl. reset my password so that i can print my already booked ticket from booked history. my e-mail id registered with u is [protected]@gmail.com and my user name is vanitiwari
        Aug 13, 2020
        Complaint marked as Resolved 
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          Balasubramanian Sama Iyer
          from Bangalore, Karnataka
          Sep 23, 2010
          Resolved
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          Resolved

          Address: Howrah, West Bengal

          For the delivery of 'I' tickets from IRCTC the Zones covered at Howrah includes the area of Howrah Metropolis including Bally with PIN Code 711201. It is evident that Bally is 9km away from Howrah Station. While Liluah (5km) and Belur (8km) with PIN Codes 711204 & 711202 respectively are not included. Surprisingly the Head Post Office for the Sub Post Office 711202 is Salkia with PIN Code 711106 this falls within the Municipal Corporation Area of Howrah. It is not understood how these two Zones were omitted is not coming to my mind. Though the necessity was raised to IRCTC earlier with their reply stating "the proposal shall be taken care of in future", no action has been taken in 2 years.
          Aug 13, 2020
          Complaint marked as Resolved 
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            U
            upasana_um
            from Mumbai, Maharashtra
            Sep 23, 2010
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra

            Respected madam
            myself MISS UPASANA MISHRA a student of C.I.F.E. (ICAR-INDIAN COUNCIL OF AGRICULTURAL RESEARCH) MUMBAI, was on field training in ANDHRA PRADESH for fews days and was unaware of dat place and language. After training, while returning from A.P. to Mumbai we (me and my friend, Amruta Shete) booked a ticket from Samalkot junction to dadar(mumbai) on 29th Aug. 2010 in KONARK EXPRESS in 2nd A.C. and was wait listed for 2 and 3. we were frequently checking our pnr status but it showed that chart was not prepared. so we left for the station from our hostel in kakinada to samalkot. It was late midnight about 1:00 O'clock when train reached, the haulting time of the train in that junction was only 1 min. so we got into the train without wasting a single minute. after that a TT came into the train and checked the status but it was still waiting. Without listening a single word to us he threw our luggages outside the train. "SIR WE ARE UNKNOWN TO THIS PLACE ONLY 2 GIRLS PLEASE ARRANGE A SINGLE SEAT TO US, WE'LL ADJUST EVEN IN 3RD A.C. OR SLEEPER, WE ARE READY TO GIVE EXTRA FINE." we cried like anything but he didnt listen to us and threw our luggage outside. after that the train started leaving and we were thrown outside of that moving train, then we ran like anything and reached the general boggie however we climbed in that running train because of some good coolies who helped us to give us the luggages. the whole night we cried and suffered. Mam, it is unfortunate that we couldn't see the name of that TT. The next morning some good TTs came and helped us they also told us that many seats were vacant in A.C. boggies the last night. they gave us 2 seats in 3rd A.C.

            Mam, kindly find out the name of the TT who has tortored us both physically and mentally. mam our parents are also trying very hard to find out his name and register a complain to you. Mam please take required action against him so that we shall remain ever grateful to you.

            yours obediently
            UPASANA MISHRA and AMRUTA SHETE
            P.G. student ICAR
            Aug 13, 2020
            Complaint marked as Resolved 
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              D
              dssteja
              from Noida, Uttar Pradesh
              Sep 20, 2010
              Resolved
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              Resolved

              Address: East Godavari, Andhra Pradesh

              Today (20/10/2010) I have done an online transaction to purchase a e-ticket for tomorrow date[protected] in tatkal quota for gowthami express from rajahmundry to secunderabad. Unfortunately after the payment was made through SBI atm cum debit card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

              This is really embarrassing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

              Expecting a reply as soon as possible.
              teja, MOB.NO.[protected].
              Aug 13, 2020
              Complaint marked as Resolved 
              You can go and see your irctc booked ticket if ticket is not there then amount will be send back to you in four to five working days automatically
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                J
                J Shanmukha Rao
                from Mumbai, Maharashtra
                Sep 19, 2010
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                Dear Sir,

                I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address j.[protected]@gmail.com
                Yours faithfully
                Jagabathula Shanmukha Rao,
                H.No.MIG.II-820, KPHB Colony
                Kukatpally,
                Hyderabad-500072 A.P.India
                Cell [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Activate my account or cancell existing registration for on line ticket booking
                Dear Sir,

                I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address [protected]@yahoo.co.in
                Yours faithfully
                Sandeep Kumar Chaturvedi
                B-16, Basnt Vihar
                Budha Villa
                Gwalior-474007
                M.P.
                Cell [protected]
                Sir,
                I have appllied for Registration .I got the SMS on my mobile for Verification code jyq680 and user id juniorengi but i have not received PASSWORD and username from My Registred E-Mail ID.My Registred E-Mail ID is gupta.[protected]@gmail.com and My Mobile no. is [protected].

                Kindly provide me my Username and My Password.

                Thanking you.
                Yours truly,
                Sanjay Kumar Gupta
                verification code is cru677
                Please activate my regestration for e tickting
                sir my resistration is successful my user id is rafik57 my mobile no.is [protected] so please send me either password or active link on my mail
                sir, my registration with irctc was successful my user name is gg_45 my mobile activation code is gob208 please send my pass word/ active link to mymail address.
                sir, my registration with irctc was successful my user name is NRR2277 my mobile activation code is 426 please send my pass word/ active link to mymail address is [protected]@yahoo.co.in.
                Sir,
                I have completed the process for registration with user name vijayruta.my mobile activation code is vks516.pl send my password.

                vijay
                I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address [protected]@yahoo.co.in
                Yours faithfully
                Subhash singh
                A-603 Sagar Residency Plot No 98-99
                Nerul E Navi Mumbai
                Pin 400706
                Sir,
                My irctc account has been de-activated. When I tried to create a new account by user name bashabi, it is showing as "user name - already registered". I changed the user name and also the e-mail address, but I have only one mobile number. This is also showing as registered. Now what to do? How to activate my account? Please help. My e-mail id is [protected]@hotmail.com

                Bashabi Chakrabarty
                AB 129 Salt Lake
                Kolkata 700 064
                The current registration is de activated, hence I request that kindly be activated my existing registration or fresh activation


                yours faithfully
                salimkumar S
                Chothivilasom, Koottikkada PO, Thattamala, Kollam PIn 691020
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                  M
                  manjulakr
                  from Bengaluru, Karnataka
                  Sep 19, 2010
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  Hi,

                  I tried booking ticket through irctc official website.

                  When I select "SBI Debit card" as mode of payment, this is re-directing to the site "https://securepg.fssnet.co.in/pgway/gateway/payment/payment.jsp?PaymentID=...

                  This site is asking for PIN number along with all other information.

                  Please treat this as high priority issue and save SBI customers from this trap.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  its is banks payment gateway vendor wesite. irctc redirects to payment gateway for processing. It is not a phifising website of bank/irctc website.
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                    H
                    harshamyneni
                    from Kanpur, Uttar Pradesh
                    Sep 17, 2010
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    hi,

                    i have booked a tkt(PNR no[protected]) to travel from Krishnarajapuram to Tenali(TEL) on 24th sep 2009 and i did no travel, so i filed a tdr on 29th sep 2009(transaction id:[protected]) and i have been pursuing this for almost a year and the money is not yet refunded. i have registered complaints on the forum as well as with irctc with no use.

                    I am having a feeling that the system of complaints(both consumer forum as well as irctc) is not working,i am not concerned of the money i am supposed to get, what i am concerned is irctc is providing this feature of tdr but i dont get the meaning of putting such a feature and the complaints not getting solved.

                    i feel the railways has to find a better way of noting which of the passengers have traveled and who have not traveled so that any corruption at the TC level can be avoided.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    IRCTC — Full refund needed

                    How fair is it that IRCTC debits me an amount of INR 872.42 and credits me back just INR 857 for an error in their side?

                    I was trying to book a ticket online on 3rd of this month and I got an error during the transaction. In case of the transaction error I believe it is only fair if you credit me the entire amount(including the service charge) because the damn transaction has not happened as yet. It is not some cancellation where you are deemed to withhold a certain charge.

                    The transaction details

                    Ref no. [protected]
                    IRCTC login id: sn_rect

                    If you need any more details respond back and I will give them.

                    Thx
                    Nithin

                    IRCTC — TDR Status after 9 months

                    I have filed a TDR for the the train cancelled by railways at last moment.
                    After filing the TDR within 2 days the status became Admin approaved but till date refund didn't happened... I have send repeted mails on [protected]@irctc.co.in and [protected]@irctc.co.in but of no use...

                    Following are my details as per IRCTC website...

                    Reason For TDR : Train Cancelled.
                    TDR Status : Admin Approved
                    Reference No : ekt[protected]
                    TDR Filing Date : 17-Jul-2008
                    Refund Status : Refund under Process
                    Refund Date : Not Available
                    Refund Amount : Rs.0.00

                    IRCTC — TDR money not refunded yet 8 months has been passed from journey date.

                    I booked a ticket in Shatabdi Special from Lucknow to New Delhi PNR no [protected].
                    This train was delayed by 13 Hrs. So I did not travell.
                    Even I was not able to cancell the ticket as my ticket was eticket and chart were prepared.
                    I called IRCTC customer care and they told me to file a TDR against this PNR no and your money will be refunded.

                    Although my TDR request was approved around 8 months back, yet I have not got my money refunded since these 8 months.
                    I made telephonic calls several time and mailed IRCTC.
                    But they did not give me ever a satisfactory answer. They always told as soon as they will get money refunded from Indian Railways, they will refund me.
                    I has wasted lot of time and money in tracking my refund process since these 8 months.

                    IRCTC — Non Refund of TDR even after 8 months

                    Following is auto-generated mail from irctc :


                    [protected]@irctc.co.in to me
                    show details Dec 12

                    Dear Customer,


                    This message has been automatically generated in response to the

                    reply of ticket regarding:
                    " Re: [IRCTC #787306] Ticket Confirmation: TDR not yet processed",

                    a summary of which appears below.


                    We are successfully received your ticket reply with same ticket no. 787306.

                    - Hide quoted text -

                    Thank you,
                    [protected]@irctc.co.in
                    sir,
                    I have booked a ticket from Krishnarajapuram(KJM) to tenali(TEL) on 12/08/2009.My date of journey was 24/09/2009,PNR No [protected], Transaction id [protected], Class SL, Fare 287. Due to some reasons i could not travel.So I filed a TDR on 28th september 2009 and the remund money is yet to be credited in my account.

                    According to Rules the money will be refunded with in 3 months. In my case it has been 4 months and 10 days and yet the status is being shown as forwarded to railway. Hope i would get my refund as soon as possible

                    Thank you,
                    Harsha vardhan Myneni

                    IRCTC — TDR Refund not credited

                    I filed tdr at[protected] which PNR NO.[protected] i already called to delhi so many times .every call same answer railway will as soon as possible credit to my account but still now i didn't get my money . at delhi office no one responsible person to clear this issue. really like this way how can we use online train bokking system.
                    totally agree...
                    railway service is very poor regarding TDR..
                    i think no body will get back teh TDR money this is only fake policy by govt...


                    i am waiting for refund since 15 months
                    Dear customer,

                    Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Eastern Railway on dt.27-mar-2010. Refund yet not received from concerned railway. We have also sent a reminder with all the papers pertaining to your refund case to concerned railway on dt.04-May-2010 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


                    Regards,

                    Rajmani pathak
                    Executive (Refund)
                    [protected]@irctc.co.in



                    Pranjit wrote:
                    Mr. Misra,

                    You are talking about your shameless attitude towards resolving the problem.
                    You will have to pay the interest also as per RBI guidelines.
                    And you will get summon as per legal procedure against you and others.

                    Thanking you in anticipation,
                    Pranjit Baran Dey
                    ----- Original Message -----
                    From: tdrprocess
                    To: [protected]@prosoftengineer.com >> Pranjit
                    Sent: Friday, May 21, 2010 8:46 AM
                    Subject: Re: [Fwd: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]]



                    Dear customer,

                    Sorry for the inconvenience.Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/ER on dt.27.03.10 for further processing. As soon as refund, if any, received it will be credited to your card account.

                    Regards,

                    Prabudh Misra
                    Executive (Refund)
                    [protected]@irctc.co.in




                    etickets wrote:
                    Dear Team,





                    Thanks & regards,
                    Krishna Das
                    Executive E-tickets,
                    [protected]@irctc.co.in
                    www.irctc.co.in


                    -------- Original Message -------- Subject: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]
                    Date: Fri, 14 May 2010 13:45:37 +0530
                    From: Pranjit <[protected]@prosoftengineer.com>
                    To: <[protected]@irctc.co.in>


                    ----- Original Message -----
                    From: Pranjit
                    To: tdrprocess
                    Sent: Thursday, May 13, 2010 10:23 AM
                    Subject: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]



                    ----- Original Message -----
                    From: Pranjit
                    To: Pranjit
                    Sent: Thursday, May 13, 2010 10:21 AM
                    Subject: Re: [Fwd: Re: Email From IRCTC] PNR No.[protected]


                    Mr. Rajmani pathak
                    Executive (Refund)

                    This must be my last and final email for below mentioned matter. I have been waiting such a long time, but you people took it as fun. So you must have to face legal process as per law.
                    Thanks for your reluctantness.
                    Pranjit Baran Dey
                    ----- Original Message -----
                    From: Pranjit
                    To: tdrprocess
                    Cc: mamata.[protected]@sansad.nic.in
                    Sent: Sunday, May 02, 2010 11:53 PM
                    Subject: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]



                    ----- Original Message -----
                    From: Pranjit
                    To: tdrprocess
                    Cc: [protected]@gmail.com
                    Sent: Sunday, May 02, 2010 11:33 PM
                    Subject: Re: [Fwd: Re: Email From IRCTC] PNR No.[protected]


                    Dear Mr. Rajmani pathak
                    Executive (Refund)

                    As per your commitement or your regular process that you have to refund the cancelled tickets within 90 calander days.
                    In my case you have crossed the limit.
                    So, I would like to inform you that you have to pay interest since I have Cancelled the Ticket as per Railway Act.

                    and also I am publishing this incident to the All India Daily News Paper alongwith filing a case against you to the proper forum immediately.

                    Thanks for your reluctgant services.
                    Pranjit Baran Dey
                    ----- Original Message -----
                    From: tdrprocess
                    To: Pranjit
                    Sent: Monday, April 19, 2010 2:31 PM
                    Subject: Re: [Fwd: Re: Email From IRCTC]


                    Dear customer,

                    Sorry for the inconvenience. Kindly note that your case against PNR No.[protected] has been successfully reopen and forwarded to railway on dt.27-mar-2010. for further processing of your remaining refund. As soon as refund, if any, received it will be credited to your card account. As soon as refund, if any, received it will be credited to your card account..


                    Regards,

                    Rajmani pathak
                    Executive (Refund)

                    [protected]@irctc.co.in
                    Pranjit wrote:

                    mr.Raman Raut
                    Why you people are hush up!
                    You have to refund with interest if you won't be able to refund before 21st of April, 2010.
                    and I am sending all emails to the press and file a case against you before the consumer reddressal forum on 22nd April, 2010.
                    Thanks for your ugly reluctantness.
                    Pranjit
                    ----- Original Message -----
                    From: tdrprocess
                    To: Pranjit
                    Sent: Monday, April 05, 2010 9:30 AM
                    Subject: Re: [Fwd: Re: Email From IRCTC]


                    Dear customer,

                    Sorry for the inconvenience. Kindly note that your remaining refund case of PNR No. [protected] has been reopened successfully & forwarded to the Railway on dt. 27.03.10 for further processing. As soon as refund, if any, received it will be credited to your card account.

                    Regards,

                    Raman Raut
                    [protected]@irctc.co.in
                    <!--[if !supportLineBreakNewLine]-->
                    <!--[endif]-->


                    Pranjit wrote:
                    Mr. Syed Mansoor Ali,

                    I do not want to here this date and that date? I want my money back within 5 calander days by all means.
                    Otherwise I have to seek relief from proper forum.
                    Thanks for your poor services,
                    Pranjit Baran Dey


                    ----- Original Message -----
                    From: tdrprocess
                    To: Pranjit
                    Sent: Friday, April 02, 2010 11:10 AM
                    Subject: Re: [Fwd: Re: Email From IRCTC]


                    Dear customer,

                    Sorry for the inconvenience. Kindly note that Due to technical updation problem your case has not been updated on 27-mar-2010, but the now the problem has been resolved and your case successfully reopen and forwarded to railway on dt.27-mar-2010 for further processing of your remaining refund. As soon as refund, if any, received it will be credited to your card account. As soon as refund, if any, received it will be credited to your card account.. So, Kindly ignore the all previous mails except March 27, 2010 mail.


                    Regards,
                    Syed Mansoor Ali
                    [protected]@irctc.co.in




                    From: tdrprocess
                    To: [protected]@prosoftengineer.com
                    Sent: Saturday, March 27, 2010 11:40 AM
                    Subject: Re: [Fwd: Re: Email From IRCTC]


                    Dear customer,
                    Sorry for the inconvenience. Kindly note that your refund amount of Rs. 1390/- against PNR No. [protected] has been advice to your bank on dt.02-Feb-2010. For remaining refund we are sending 1 letter to Railway on dt. 27.03.10stating that Train Late More Than Three Hours. at the time of your journey with all the papers pertaining to your refund case. As soon as refund, if any, received it will be credited to your card account.
                    Regards,
                    Prabudh Misra
                    [protected]@irctc.co.in
                    <!--[if !supportLineBreakNewLine]-->
                    <!--[endif]-->TDR wrote: ******"
                    ----- Original Message -----
                    From: tdr
                    To: Pranjit
                    Sent: Monday, March 29, 2010 12:12 PM
                    Subject: Re: Fw: Email From IRCTC


                    Dear Customer,

                    Sorry for the inconvenience. Kindly note that your refund amount of Rs. 1390/- against PNR No. [protected] has been advice to your bank on dt. 02-Feb-2010 For remaining refund we are sending 1 letter to Railway on dt. 29.03.10 stating that the Train Late More Than Three Hours. at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.

                    Regards,

                    Syed Mansoor Ali
                    [protected]@irctc.co.inPranjit wrote:

                    ----- Original Message -----
                    From: Pranjit
                    To: [protected]@irctc.co.in
                    Sent: Monday, March 22, 2010 1:43 PM
                    Subject: Re: Email From IRCTC


                    How long I shall have to keep my patitence to get full refund?
                    TDR Details


                    Transaction Details
                    PNR Number [protected] Booked On[protected]
                    Transaction ID [protected] Ticket Type eticket
                    Class 3A Internet Service Charge Rs 25.00
                    Date Of Journey 25/1/2010 Ticket Charge Rs 2780.00
                    Bank SBI Total Rs 2805.00
                    Train No 2260 Railway Zone IRCTC
                    From Station NEW DELHI(NDLS) IRCTC Zone IRCTC
                    To Station SEALDAH(SDAH) Quota General

                    Ticket Details

                    S# Name Age Sex Coach Seat Res-Status

                    1 Shrabani Dey 46 Female B1 0036/ LB Booked

                    2 Pranjit B Dey 47 Male B1 0037/ MB Booked












                    Reason For TDR : Train Late More Than Three Hou
                    rs.
                    TDR Status : EDR Approved
                    Reference No : ekt[protected]
                    TDR Zone : ER
                    TDR Filing Date : 27-Jan-2010
                    Refund Details
                    Refund Status : Refunded





                    Refund Date : 02-Feb-2010





                    Refund Amount : Rs.1390.00








                    ----- Original Message -----
                    From: [protected]@irctc.co.in
                    To: [protected]@prosoftengineer.com
                    Sent: Thursday, February 04, 2010 5:17 AM
                    Subject: Email From IRCTC


                    Dear Customer,

                    With Reference to your TDR for the PNR No: [protected],
                    we are glad to inform you that an amount of Rs. 1390.00/- has been credited to your Credit Card / Debit Card / Bank Account on 04-Feb-2010 .

                    Kindly check the refund credited and acknowledge us the same.

                    In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected]

                    Warm Regards,
                    TDR TEAM

                    **************************************

                    ----- Original Message -----
                    From: tdrprocess
                    To: [protected]@prosoftengineer.com
                    Sent: Tuesday, March 30, 2010 1:59 PM
                    Subject: Re: [Fwd: Re: Email From IRCTC]


                    Dear Customer,

                    Sorry for the inconvenience. Kindly note that your refund amount of Rs. 1390/- against PNR No. [protected] has been advice to your bank on dt. 02.02.10 For remaining refund we are sending 1 letter to Railway on dt. 30.03.10 stating that the Train Late More Than Three Hours. at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.

                    Regards,

                    Raman Raut
                    [protected]@irctc.co.in
                    <!--[if !supportLineBreakNewLine]-->
                    <!--[endif]-->

                    TDR wrote:
                    [protected]-------- Original Message[protected]--------
                    Subject: Re: Email From IRCTC
                    From: "Pranjit" <[protected]@prosoftengineer.com>
                    Date: Mon, March 22, 2010 1:43 pm
                    To: [protected]@irctc.co.in
                    [protected][protected][protected][protected]

                    How long I shall have to keep my patitence to get full refund?

                    TDR Details

                    Transaction Details

                    PNR Number
                    [protected]
                    Booked On
                    [protected]

                    Transaction ID
                    [protected]
                    Ticket Type
                    eticket

                    Class
                    3A
                    Internet Service Charge
                    Rs 25.00

                    Date Of Journey
                    25/1/2010
                    Ticket Charge
                    Rs 2780.00

                    Bank
                    SBI
                    Total
                    Rs 2805.00

                    Train No
                    2260
                    Railway Zone
                    IRCTC

                    From Station
                    NEW DELHI(NDLS)
                    IRCTC Zone
                    IRCTC

                    To Station
                    SEALDAH(SDAH)
                    Quota
                    General


                    Ticket Details

                    S#
                    Name
                    Age
                    Sex
                    Coach
                    Seat
                    Res-Status

                    1
                    Shrabani Dey
                    46
                    Female
                    B1
                    0036/ LB
                    Booked

                    2
                    Pranjit B Dey
                    47
                    Male
                    B1
                    0037/ MB
                    Booked




                    Reason For TDR
                    :
                    Train Late More Than Three Hou
                    rs.

                    TDR Status
                    :
                    EDR Approved

                    Reference No
                    :
                    ekt[protected]

                    TDR Zone
                    :
                    ER

                    TDR Filing Date
                    :
                    27-Jan-2010

                    Refund Details

                    Refund Status
                    :
                    Refunded

                    Refund Date
                    :
                    02-Feb-2010

                    Refund Amount
                    :
                    Rs.1390.00






                    ----- Original Message -----
                    From: [protected]@irctc.co.in
                    To: [protected]@prosoftengineer.com
                    Sent: Thursday, February 04, 2010 5:17 AM
                    Subject: Email From IRCTC


                    Dear Customer,

                    With Reference to your TDR for the PNR No: [protected],
                    we are glad to inform you that an amount of Rs. 1390.00/- has been
                    credited to your Credit Card / Debit Card / Bank Account on 04-Feb-2010
                    .

                    Kindly check the refund credited and acknowledge us the same.

                    In case you require any further assistance, please mail us at
                    [protected]@irctc.co.in or call us on[protected]

                    Warm Regards,
                    TDR TEAM


                    [protected][protected][protected]--


                    How long I shall have to keep my patitence to get full refund?
                    TDR Details


                    Transaction Details
                    PNR Number [protected] Booked On[protected]
                    Transaction ID [protected] Ticket Type eticket
                    Class 3A Internet Service Charge Rs 25.00
                    Date Of Journey 25/1/2010 Ticket Charge Rs 2780.00
                    Bank SBI Total Rs 2805.00
                    Train No 2260 Railway Zone IRCTC
                    From Station NEW DELHI(NDLS) IRCTC Zone IRCTC
                    To Station SEALDAH(SDAH) Quota General

                    Ticket Details

                    S# Name Age Sex Coach Seat Res-Status

                    1 Shrabani Dey 46 Female B1 0036/ LB Booked

                    2 Pranjit B Dey 47 Male B1 0037/ MB Booked












                    Reason For TDR : Train Late More Than Three Hou
                    rs.
                    TDR Status : EDR Approved
                    Reference No : ekt[protected]
                    TDR Zone : ER
                    TDR Filing Date : 27-Jan-2010
                    Refund Details
                    Refund Status : Refunded





                    Refund Date : 02-Feb-2010





                    Refund Amount : Rs.1390.00








                    ----- Original Message -----
                    From: [protected]@irctc.co.in
                    To: [protected]@prosoftengineer.com
                    Sent: Thursday, February 04, 2010 5:17 AM
                    Subject: Email From IRCTC


                    Dear Customer,

                    With Reference to your TDR for the PNR No: [protected],
                    we are glad to inform you that an amount of Rs. 1390.00/- has been credited to your Credit Card / Debit Card / Bank Account on 04-Feb-2010 .

                    Kindly check the refund credited and acknowledge us the same.

                    In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected]

                    Warm Regards,
                    TDR TEAM






                    --
                    TDR Refund not credit
                    I filed tdr at[protected] which PNR NO.[protected], I already called to Delhi Office so many times .every call same answer railway will as soon as possible credit to my account but still now i didn't get my money . at delhi office no one responsible person to clear this issue. really like this way how can we use online train bokking system
                    I had booked ticket in sleeper class whose PNR No :[protected] & date if Journey was 30/07/2010, Train No ;2401, And cancelled it on 30/07/2010 at 8:40 AM. The IRCTC sent an SMS that money refunded in your Account But still it wouldn't come in my SBI'S Account. Where my money has gone, Please tell me.
                    I have booked a ticket from Coimbatore Junction (CBE) to Salem Junction (SA)on 15/10/2010 for journey on 09/11/2010
                    my account is debited with Rs214/- but i have not received the ticket and the booked ticket is also not available in booked History. So give full refund of the debited amount.
                    From K.Soundararajan mrs_vijaya
                    Dear sir,

                    i have registered this complaint with u for the third time with no effect.

                    I have booked a ticket from irctc to travel from Krishnarajapuram to Tenali on 24th sep 2009 , i could not travel so i have filed a TDR on 29th sep 2009. It has been almost a year and i am yet to receive the refund money.
                    PNR Number: [protected]
                    Transaction ID: [protected]
                    TDR Reference No: ekt[protected]

                    Please look in to this so that i don't loose faith in consumer forum.

                    regards,
                    Harsha vardhan Myneni,
                    Bangalore
                    Hi iam working one company 70years but noincriment

                    Please have a look and revert

                    Tata Bye bye

                    IRCTC — TDR amount short

                    I am a sub agent of IRCTC. My Principle agent is Flight Raja Travels. I filed TDR (not traveled) for PNR No. [protected] on[protected]. The price of ticket was Rs.712 but I was refunded only Rs.267 only which is not 50% of ticket price. I talked to IRCTC Customer care and they said that only principle agent can proceed for this issue. So I told to Flight Raja Travels to write a message to IRCTC about this matter and they have sent an E-mail to IRCTC on[protected] but I have not get any reply from IRCTC till date.

                    Please take any action and help me.

                    IRCTC — Half money refunded after TDR being filed

                    I filled the TDR for the train being late for more than 3 hours and as per the rules full fair must be refunded but i got only half my money back and this has been observed for many customers as
                    Details of the journey for which TDR is being filled is in attached

                    IRCTC — TDR Filed Amount not yet received

                    I had booked tickets through IRCTC and Train was cancelled due to Gujjar Andolan in Rajasthan,I had Filed TDR for the same on 12.01.2011. But till date refund not yet received in my account.

                    My Details are as under.

                    PNR NO :- [protected]
                    Booking Dt : 04.01.2011
                    Dt Of Joureny : 06.01.2011
                    TDR Filed : 12.01.2011
                    TDR Rules : 60-90 Days
                    Reason to file TDR : Train Cancelled

                    Train Details

                    Train No :12909
                    Train from Bandra (Mumbai)
                    To Nizamudin (Delhi)

                    Dear sir,


                    Kindly request you to look into the issue as it is pending for more than 3 months.

                    Thanks & Regards


                    Tejas Ashar

                    Mumbai

                    Mo [protected]

                    IRCTC — TDR filed amount not received

                    Dear Team,

                    This is with reference to PNR [protected] and Transaction ID [protected]. Journey dated 08/04/2011.
                    TDR was filed on April08 and till now the refund is not credited back by IRCTC.

                    Request you to kindly do the needful. The Admin status is :Admin Regreted

                    Regards,
                    Shripramode Bhattaram
                    TDR MONEY NOT REFUNDED.

                    TDR FILED ON 14.12.12 FOR PNR NO.[protected] IS REJECTED FOR REASON "NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR". IT IS DISGUSTING AND RIDICULUS. WT IS 'EDR' ?

                    SURAJIT DASH MOHAPATRA
                    Sir,

                    This is in reference with the TDR I had filed on 18th July 2012 for the PNR number [protected]. The reason for filing the TDR is "Passenger not Travelled". I still haven't received any refund amount for the same or any other kind of intimation from your end regarding the status of the TDR.

                    When I try to check the status on the IRCTC website the "TDR status" field is blank. Could you please let me know when will I get the refund?

                    Thanks,
                    -Vishal Shah
                    I file the TDR on 27.may.2013 but till now I am not getting my refund amount. My details of ticket & TDR is below-

                    Transaction Details

                    PNR Number: [protected]
                    Ticket Type: eticket
                    Transaction ID: [protected]
                    Booked On:[protected]
                    Class: 2A
                    Date Of Journey: 23/5/2013
                    Railway Zone: SR Bank: SBI
                    Total: Rs 9782.47 Train No: 12133 Ticket Charge: Rs 9760
                    From Station: MUMBAI CST Quota: GENERAL To Station: MANGALORE JN
                    IRCTC Zone: Regional Director /Southern Zone (IRCTC), Chennai

                    TDR Details

                    Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel.
                    . TDR Status:
                    Reference No: ekt[protected]
                    TDR Zone: SR TDR
                    Filing Date: 27-May-2013

                    Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

                    So I request you to please do the necessary action on PNR No. [protected] & TDR Ref No. ekt[protected] & send the amount as soon as possible.

                    Thanks & Regards,
                    I have booked 3 tickets to sealdah under tatakal quota (reference PNR: [protected]) on November. Out of 3 2 tickets failed to get confirmed. I have filed a TDR for the same. its been more than 8 months now and i haven&#039;t recieved the refund. I have registered the complaint many time submitted all the documents at thier office (GGM STATE ROAD NEW DELHI ) but all in vain.
                    Please tell me how can i proceed further and get the refund.
                    I had booked tickets through IRCTC and Train was Delay more than Three Hours. I had Filed TDR for the same on 21.12.2013. But till date refund not yet received in my account.
                    My Details are as under.
                    PNR NO :- [protected]
                    Booking Dt : 21.12.2013
                    Dt Of Joureny : 21.12.2013
                    TDR Filed : 21.12.2013
                    Reason to file TDR : Train Delay more than 3 Hour's
                    Transaction Id.- [protected]
                    Reference No: ekt[protected]
                    Train Details
                    Train No :22405(Garib Rath)
                    Train from:- Bhagalpur(BGP)
                    To:- Patna(PNBE)
                    Dear sir,
                    Kindly request you to look into the issue.

                    Thanks & Regards
                    Amit Ranjan
                    Bhagalpur-812001
                    Mo [protected]
                    pls find the attacehd ticket I have filed TDR on 03rd of May 2014 because Ticket was RAC after Chart preparation since Lady was Traveling alone. so I filed TDR after chart preparation
                    But settlement not yet happened.

                    Please find the below screen of that TDR &amp; Pls do the needful.
                    Dear Sir,

                    I booked tickets for my family members with my user id, but the Train was delayed morethan 5 hrs due to some reason.
                    Still the paid amount was not yet credit to my Account. Can you please do needful to me how can i get my amount back and let me know due i need to follow any steps / process.

                    i have filed TDR also. now my status is showing EDR Updated.


                    please find below details.
                    Transaction ID: [protected]
                    PNR No [protected]
                    Train No./Name: 18520 / LTT VSKP EXP
                    Date of Journey: 24-Jul-2015
                    Date Of Boarding: 24-Jul-2015
                    Class: SLEEPER CLASS (SL)
                    From: LINGAMPALLI (LPI) To: BHIMAVARAM TOWN (BVRT)
                    Boarding: LINGAMPALLI (LPI)
                    Resv Upto: BHIMAVARAM TOWN (BVRT)
                    Quota: GENERAL (GN) Ticket Type: E-ticket

                    IRCTC — premium tatkal

                    it have seems that southern railway announces premium tatkal for pandian express which is not required for normal people

                    IRCTC ACCOUNT CLOSED

                    Sir, Please close my IRCTC ID: sanjeevanD forget my password and any other portion's use may ID. So request you to please close my ID Regards, sanjeevan das

                    irctc registration cancel and re registration

                    I for got my user id, password and pet name so cancel my regesyration My e mail-chakri.[protected]@gmail.com Phone-[protected]

                    forgot password&user id

                    please help i forgot password&user id plaese sent deteil my gmail id [protected]@gmail.com

                    CLEARING OF ACCOUNT

                    SIR,
                    PLEASE CLEAR MY ACCOUNT.
                    This is with reference to PNR No. [protected] and
                    Transaction ID: [protected] . Journey dated 04-Nov-2016.
                    TDR Filing Date: 05-Nov-2016 03:40:30 HRS and till now the refund is not credited back by IRCTC.

                    Request you to kindly do the needful. The Admin status is :Admin Regretted

                    Regards,
                    sachin ku, mar
                    [protected]
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                      P
                      pkkurian
                      from Muluppilagadu, Kerala
                      Sep 12, 2010
                      Report
                      Copy

                      Address: Kasargod, Kerala

                      Hello,

                      I haven't received refund for the following failed transactions. Kindly do the needful.

                      ============
                      FAILED PAYMENT REFUND STATUS
                      S No. Transaction ID Pay Status Reservation Status Total Amount Bank
                      2 [protected] Settlement Failed Not Booked Rs 509 SBI
                      4 [protected] Settlement Failed Not Booked Rs 171 SBI
                      5 [protected] Settlement Failed Not Booked Rs 130 SBI Debit
                      =============

                      Regards,
                      P K Kurian
                      [protected]@gmail.com
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                        A
                        amisreenivas
                        from Chandigarh, Chandigarh
                        Sep 11, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Thoothukudi, Tamil Nadu

                        Dear sir,

                        Inspite of the repeated complaints regarding the tatkal ticket on irctc, there was'nt any action from the concerned authorities. All the complaints are falling into deaf ears. IRCTC --day by day increasing its efforts to slow down the booking process for public as against its agents. At 8:00 AM the site becomes very slow and page to page change over is very difficult. Now IRCTC introduced further trouble by incorporating "verification code". Even after getting the page with great difficulty the image does'nt showup. Inspite of the repaeated requests for new image it will not turn up and only shows blank. and without this further proceeding is not possible. Why all this crap. OK,irctc may say this is to avoid false booking or some bla bla bla. But still even in that case also it shall not appear during 8:00AM to 9:00 AM which is a rush hour. During this period verification code is only a trouble creator to the public.

                        I request authorities to please consider my plea. The much awaited question of automatic time refreshing shall be incorporated by IRCTC in view of the trouble public face due to this.

                        sreenivas
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Yes, I am agree this complaint...Because of this verification code, we are not able to book a ticket by the time of tatkal booking...The IRCTC should take an action for this issue, ,
                        Really this implementation is a big trouble while booking. Already page loading will be very slow and even after everything comes up getting upto success page getting rid of all such hindrance, huh like Maria landing the Queen land.
                        I am facing the same problem...
                        IRCTC need to improve their susytem... In this case old version was better... atleast I was able to book tickets properly...
                        To add to above complain I would like to say that IRCTC need to increase session expire time... many time while I wait for next page (because of slow server it takes lot of time) 'Session has expired' message appears... I need to login again and wait for next page to come... it's crap and useless...
                        I agree with this complaint. I am trying to book a tatkal ticket since last 8 to 10 days. I have faced the every log in broblem one could come across on any given time on any website, during the rush hour of tatkal booking, 8 am to 8:30 am. After my repeated trials the page doesn't show up, if at all it shows up it is not active, the processing of the page ends up into logging off from the site due to the extra time it has taken. Now because of all this junk happening to you regularly one could only doubt these hang ups are all created and are not real but a planned barrier just to keep a common man getting the booking from this site. IRCTC athourities please do something so will be able to use this usefull site for our easy travelling needs.
                        and now another restriction.. we cant quick book b/w 8am to 9 am.. the only slot where one sane person would be using the feature.. that is to skip 100 pages to book a single ticket with verification image loading crap!
                        Irctc you are no more than a !
                        I too agree with the complaint. I doubt, irctc really want to stop people from booking online tickets. Then only they can sell it out to some travel agents and all, for getting commission. Nowadays, even small travel services have very good and efficient online booking web applications. but indian railway, being the biggest public sector firm in india, doesn't have one. its really shame on indian railway. stop the tie up with the irctc and help the passengers...
                        Scrap Verification code..plese remove it
                        Verificiation Code is a nightmare for tatkal booking.
                        There is no way to pass this stage as the image itself is not loading even after half an hour waiting time.
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                          M
                          mkawasthi1
                          from Mumbai, Maharashtra
                          Sep 11, 2010
                          Resolved
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                          Resolved

                          Address: Gwalior, Madhya Pradesh

                          Dear Sir.
                          I travelled in train no 2920, malwa expresson 11 september'2010 from Jammu twai to New delhi with my family. I asked to attender for providing bed sheets. He told me very very arrogantly that bed sheet for delhi passangers are not allowed as per instruction given his contracter. I simply told to give me complain book. he again arrogantly told me to meet guard for these things. I don't know what is the procedure in Malwa express because i have travelled more than too many times a distance that very less of this travell but every time i used all facilities. Have IRCTC given some special freedom to malwa express or any rules for that.? Is IRCTC has not charged for facilities ..........??????
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            A
                            ashok h ayalani
                            from Bengaluru, Karnataka
                            Sep 9, 2010
                            Resolved
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                            Resolved

                            Address: Rajkot, Gujarat

                            I have booked etickets (Reservations) through IRCTC.co.in on 02.09.2010 with PNR No.[protected] and PNR No. [protected] by making payment through my OD account by on line banking system. Unfortunately our programme cancelled and I have cancelled the above PNR mentioned etickets on 03.09.2010, but I am very regret to say that till today i.e. (09.09.2010) IRCTC have not credited the refund amount Rs. 635/- and Rs. 1397/- in my account.

                            Please take the matter with IRCTC urgently to refund the amount.

                            Regards,

                            Ashok H Ayalani.
                            MORBI.
                            email: ashok.[protected]@sbi.co.in
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              R
                              rupsana
                              from Kolkata, West Bengal
                              Sep 7, 2010
                              Resolved
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                              Resolved

                              Address: North 24 Parganas, West Bengal

                              I, Mr. Dipak Sen booked an Confirmed E-Tkt on 131-Up / SDAH MFP Fast Passenger from Sealdah to Durgapur as on Journey date[protected] against PNR No. [protected] and Trasaction ID : [protected] from my a/c of IRCTC on line Tkt reservation system. Further my Booking status : Confirm; Coach : SL1; Seat No.: 11/WS. But to my surprise, at the time of boarding in the train, I found that 'There is NO Reservation Coach/ portion of a Coach whre I can get my Reserved seat to do the journey. I also informed the matter to the On-duty Guard of the Train, but found a more helpless condition of the person who informed me that 'The said train is running with ONLY GS Coaches and No Reserved Coach or porion of a Coach to find my Seat against which I booked the Confirmed Tkt from IRCTC. The Guard, certified the fact on my Electronic Reservation Slip with his signature & date with the endorsement " as per VG, all GS coach".

                              Now, as a result of the above situation , I had to take a lot of Tension, time loss and Pain to reach to my destination, i.e., Durgapur by alternate means making huge unexpected expenditure and moreover I had to suffer a lot in respect of my Service by not being able to report on Duty prior an All India Strike Day having my responsibilities of being an Executive in an India Govt. Enterprise.

                              Therefore, I do hereby request you to do the following at the earliest, please.
                              1) Refund my reservation amount for which I was not provided any Reserved seat against my booking.

                              2) Intimate me the Reason behind such an unexpected, unwarranted harrassment with an bonafide passenger on 'Indian Railways'.

                              3) How the IRCTC authority is going to Compensate towards my 'LOSSES' in respect of Money, Time and above all damage to my Service due to the above stated situation.

                              I expect that, the Concerned Authority would respond to my Genuine complaint within a reasonable and justified time and take the Proper measures to Compensate the Victim of 'non-compliance of Promised services after taking payment for the same'

                              Thanking you and waiting for your reply,

                              Dipak Sen
                              mail : rupak.[protected]@hotmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Railway — Reservation Coach not available in Train

                              On dated 04/11/2008 Train No 2ALH Amritsar to Hisar Neither having any Sleeper Class Coach nor any alternate. On the spot I hire a texi because my wife can not travle in sitting condition. My total extra expenditure due to railway Rs 92 Reservation + Rs 1700 Texi Charge = 1792.

                              Indian Railways — GOT RESERVATION TICKET BUT NO COACH

                              DEAR SIR,
                              I GOT A RESERVATION FROM PATNA TO DARBHANGA ON 18.9.09,PNR NO. [protected] IN TRAIN NO. 3226 , BUT SURPRISED TO SEE THAT THERE WAS NOT A SINGLE RESERVATION COACH IN THE TRAIN AND BECAUSE O[censored]RGENCY I HAD TO TRAVEL IN GENERAL COACH ...
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                                R
                                rintumisra
                                from Ranchi, Jharkhand
                                Sep 5, 2010
                                Resolved
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                                Address: Ranchi, Jharkhand

                                My IRCTC User ID "rintumisra" hasbeen blocked by IRCTC with cause of wrong/fake TDR filing.

                                But my TDR was valid/ correct as the Train 5661 RNC-New Alipurduar Exp, which I was travelling on 7th August 2009 from Ranchi & was scheduled to reach Pakur on 8th Aug 2009, was diverted through other route instead of going to Pakur, which was my destination because of an accident happened in Pakur station on 7th Aug 2009.

                                For details of news kindly use link "http://www.thaindian.com/newsportal/india/derailment-in-west-bengal-disrup...

                                Kindly help me in getting my IRCTC user ID unblocked.

                                With Thanks & regards

                                Rintu Mishra
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hi,

                                Have you responded to IRCTC with the details ? If not, please do so.

                                My ID was blocked on 12th August, after repeated mails & phone, finally they activated my account on 20th September (almost after 1.5 months)
                                Hi,
                                My Id has been blocked and i need to cancel my ticket so please recover my request

                                ID is: murthy_766
                                pass:janupandu

                                Railway — id blocked

                                sir my name is neeraj and my irctc id is blocked i already update my id but till now its showing that ur account is with multiple id please check it.
                                Dear sir,

                                My user ID vijayyan is blocked since Oct 2011. Inspite of several reminders no action has been taken.

                                My user ID was blocked because I had created multiple user IDs. For your kind information I have created codes because the user ID was blocked one after other.

                                It is kindly requested to activate my above said user ID with a new passwor.

                                Regards

                                Vijay Kumar Ayyangar
                                Cell No [protected]
                                Dear Sir,

                                My User ID vayyan is blocked. Kindly arrange to activate the same immediately. The same is blocked since Oct 11. Kindly ignore my earlier mail.

                                Regards

                                Vijay Kumar Ayyangar

                                Cell No [protected]
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                                  S
                                  surjokanto
                                  from Kolkata, West Bengal
                                  Sep 1, 2010
                                  Resolved
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                                  Address: North 24 Parganas, West Bengal

                                  Sir,

                                  I was trying to book 5 tickets online from Guwahati to Kolkata on 25th august for journey date 1sep on Garibrath. But after payiing the money through HDFC internet banking,irctc screen get refreshed automatically and showed some gateway error.But tickets are not confirmed. I called IRCTC they said transaction has been failed so money will be refunded with in 3 days, in the mean time i have to book again. But to my horror while i am trying to book 2nd time, after money has been transfered by SBI DEBIT cum ATM to IRCTC, sesion login fails, again my tickets are not confirmed. Again i call them they can't say anything. I afraid my money will not be refunded by IRCTC. What should i do to get back my money?

                                  pls reply me on [protected]@gmail.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  IRCTC — Ticket not generated but Money deducted

                                  Hi Sir

                                  I was booking one ticket from Bangalore to Kolkata on 12th June, 2011. Money got deducted from the SBI account but the ticket was not generated. Please do the needful to refund the ammount.

                                  Tran ID: [protected]IG54212862
                                  I was booking one ticket from Pune to Chennai on 24th June, 2011. Money got deducted from the SBI account but the ticket was not generated. Please do the needful to refund the ammount.
                                  Transaction ID: [protected]
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                                    shaikrahu
                                    Aug 30, 2010
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                                    Address: Chennai, Tamil Nadu

                                    Hi,

                                    I have booked one ticket on the journey date is 12th Sept.

                                    The journey date has came now I want to print my ticket,

                                    but When I tried to retrieve the ticket its not showing tabs for Booked History.

                                    I dont have my Trans Id and PNR with me.

                                    Tell me urgently what should I do?
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                                      ramana2174
                                      from Mumbai, Maharashtra
                                      Aug 25, 2010
                                      Resolved
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                                      Address: Pune, Maharashtra

                                      On Mon, Aug 23, 2010 at 9:37 PM, venkatramana banda <[protected]@gmail.com> wrote:

                                      Value
                                      Date Transaction
                                      Date Description Cheque No. Withdrawals Deposit Available Balance
                                      1 18/08/2010 18/08/2010 BIL/[protected]/photon recharge/TATAINDICOM_MIC 1,350.00 24,428.78
                                      2 21/08/2010 21/08/2010 BIL/[protected]/balarajuTicket/[protected] 256.00 24,172.78
                                      3 21/08/2010 21/08/2010 BIL/[protected]/balarajuTicket/[protected] 256.00 23,916.78
                                      4 23/08/2010 23/08/2010 IRCTC REFUND - PRN [protected] 256.00 24,172.78



                                      Account : [protected]

                                      Name: Venkataramana Banda




                                      check above tranactions ticket booking fail two times but ur refund money only once .even ticket also not genarated in booking history .i called so many times to ur customer care no [protected] but no one responding that is the service provided from your side and its prove how govt services are there in india

                                      Check once again and refund remaning money back ASAP/.


                                      Regards
                                      Venkat



                                      This i Mailed for Refund Money for failure Tranasction.There is no replay mail or any other from IRCTC.this is comes under negligence .And i called somany times to following numbers) but no respone at all for 24 hours.this is the service of IRCTC.

                                      I Called to[protected] somany times the resposnse is careless and ugly. the person handle call for this number show build up and no sense and he dont know how to handle customer

                                      this is show why india not developed since so many years because of this type response and employees..


                                      please take necessary Action against this isuue.



                                      Regards
                                      Venkat
                                      [protected]@gmail.com
                                      [protected]the given this no as 24 hours customer care no
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Ajay Napit
                                        from Salem, Tamil Nadu
                                        Aug 24, 2010
                                        Resolved
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                                        Resolved

                                        Address: Bhopal, Madhya Pradesh

                                        Dear Sir,

                                        I am User of IRCTC past 2 year, i have filed wrongly TDR once time. in feb 2010.about that i have send an email also to IRCTC asked for rectify this error. After 6 month they deactivated my user id. i have booked lot of ticket in my user id and want to cancel some eticket but how can i cancel please help me out. I have send an email [protected]@irctc.co.in but they are not giving me any response.

                                        Regards,
                                        Ajay
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        IRCTC RAILWAY — no electric current in socket for charging

                                        there is no electric current in all sockets of coach no C3 of pune hyderabad shatabdi exress for last 15 days
                                        so no one can do charging of phone and laptop and can not do any office work while sitting in railway
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