Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

DISPITE PAYMENT AGAINST 4 TICKETS FROM SECUNDERABAD TO NAGARSOL TRAVELING ON 10 JUNE AGAINST FOLLOWING PAYMENTS TICKET IS NOT BOOKED. IRCTC REJECTED STATING BANK PAYMENT NOT RECIVED ? PROOF IN ENCLOSED FOR YOUR REFERENCES. ALSO REQUESTED BY EMAIL TO ISSUE PNR AND TICKET AGAINST THE PAYMENT. THEY FAIL TO ATTEND MY COMPLAINT AND SAID YOUR AMOUNT WILL BE REFUNDED WITHIN 3 TO 5 WORKING DAYS. ONLY RETURN TICKET PNR IS ISSUED TRAVELING ON 12 JUNE....

please close the tatkal ticket booking from the irctc.co.in, because it is not possible to take/book tatkal seva scheme ticket to any normal person. please allow this facility to only railway reservation counter instead of irctc.co.in.
if not stop booking of tatkal ticket online through irctc.co.in website then it will become harmful to all people except agent who making money of triple time ticket fare....

Hi,

I have booked a railway ticket from Vijayawada (BZA) to Howrah (HWH) PNR NO. [protected] for Rs.1460 on 05/13/2010. I have checked today (05/15/2010) IRCTC has deducted twice of the fare from my SBI debit card ie RS 2920.. Hence I have faced trouble while assuming 1500 balance in my account.

This is not the first time experiance with IRCTC. IRCTC is providing VERY poor service in online reservation along with...

I am using the irctc online reservation facility and got irctc user id and passward and the facility ie.,booking and cancelling the e-tickets of trains. Suddenly, the irctc authoriteis have deactivated my irctc user id. Due to unavaidable circumstances, the tickets booked under my irctc user id crk_1963, have to be cancelled. But I could not get it done and the authorities informed thorugh mails, that should be done only through email which...

I have registered a complaint about the irctc online booking website not opening every morning three days ago. I have tried to open irctc site for tatakal booking also today i.e. 14th May 2010 from 8.00 AM onwards but the site is not opening. IF the higher authorities of Railways will not intevene with an honest attitude the things will remain the same.

There seems to be a permanent connivance somewhere and because of this...

AA) The refund against following PNRs not received after filing the TDR as train was late for more than 3 hrs
27.01.2010, PNR no [protected] - no refund received till date.
27.04.2010, PNR no [protected] & [protected] - only 50% refund received, which should have been full amount as train was late for more than 3 hrs.
BB) Refunds are taking more than usual time on cancelled tickets also.
SK Agarwal...

Salaried Officers whose salary comes from our directly deducted TAX,
IRCTC online website is a cheat website. Whenever you want to login during the opening time of website, the website is down. The whole train is booked (possible by black ticketers) and only after the wait list status comes, the website is up for common men like me. This is a definite scandal, as the website cannot be down everyday during opening hours
If there...

Dear sir,

I travelled from Mumbai to Coimbatore on the 7th of May 2010.I was travelling with my 69 years old mother and I had 4 RAC tickets. My PNR was[protected]. My RAC ticket were RB2-47, RB2-47,RB2-55, RB2-55 and by coach no wAS 03101.
On getting into the train the TC for that route said that tickets were full and he would be able to help us if seats were available only after Karjat.

The new TC Mr...

I have booked e-ticket Transaction ID [protected], PNR No.[protected],on 3 may 2010, the train no 0132 was running late by more than three hours. Please arrange to make refund....

It has become a routine matter now which started around JUNE 2009. Whenever I have tried to open irctc online booking website(8.00 AM ONWARDS) the site never opens till all the tatakal berth are booked thru some other channels. If the railways wouldn't be able to ensure that website opens duly right from 8.00 AM itself then they should better display an announcement that the irctc website for online booking for TATKAL tickets won't...

I am using frequently SBI IRCTC credit card for the last two years. But till now I am not advised the number of railway points earned by me. My telephonic inquiry with toll free number of SBI cards yeild no result. They just ask me to e mail to subhyatra and the email Id as given by them is "[protected]@irctc.co.in"When I sent the mail it is bouncing back.Can any one help me in getting the correct e mail id?Since 2 years i going...

I booked a ticket of Rs. 1632.0, from IRCTC site, from , train no.2213, BSB ANVR G RAT, for 4 passengers 3rd AC, from bhadohi (BOY)to anand vihar(ANVR), for the date 01/06/10 , booked on 10/05/10, with transaction ID [protected].
Money has been deducted from my account of SBI but ticket has not been booked. Kindly refund my money amount Rs 1632.0 to my SBI account.
thanking you.
...

I Md. Quasid booked 5 E tickets Train No. & Name: 2318/Akal Takht Express (Date of booking-09-Dec-2009 8:25:43 PM, Date of Journey 25-Dec-2009)of A/C 3 tier from Jalandhar City to Sealdah from IRCTC through an agent by the name Cosmic Zone. The tickets remained unreserved (WL42/WL29, WL43/WL30, WL44/WL31, WL45/WL32, WL46/WL33). The rule says that if any ticket booked through IRCTC,s net booking remains unreserved till the time of Chart...

Dear sir,

I am a regular user of IRCTC..
I am observing some performance related issues in www.irctc.co.in website especially in the morning times (mostly between 8am -9 am).
Some times the site does not even open. I tried to book Tatkal train ticket.
But it failed ..and started depending on ticket broaker which they charge double of actual ticket fare.Please provide proper service to the users of irctc.br...

R/Sir,

As per railway rule on submission of TDR, refund will be done within 90 days i.e. three months. But in my following case approx. 490 days (16 months) has been passed and refund is not done till date. The details is taken from my login page on www.irctc .co.in. as follows:

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class...

have cancel the ticket on 01.01.2010, reason is that the railway
has cancel the train due to heavy fog in north side. I have file the
TDR against them, Now it is almost 90 days over still I have not got
the Refund or any kind of details against the PNR.
Details are given below:

[IRCTC #1009065]
Ticket Deposit Receipt no ekt[protected]

TRAIN NO: 2226
TRN ID: NGPAY[protected]br...

I have booked a ticket for my mother from Renigunta to Secunderabad under Tatkal quota through IRCTC online ticket booking website.
As per the refund rules, a TDR can be filed if train runs late by 3 hours or more. As the particular train got delayed by more than 3 hours on that day, I filed a TDR. However, IRCTC denied refund as the ticket was booked under Tatkal quota. I don't think it is fair on railways part to to escape by...

I have booked one train ticket for May 04,2010 from Chennai Central to Aluva through IRCT Online Booking. Now I cannot see the Booked History and Cannot cancel the Ticket. I want to cancel this ticket as I am not travelling tomorrow.
PNR Number: [protected]

Please let me know the procedures for cancelling this ticket....

ACTUALLY THE TRAIN WE WERE TRAVELLING FROM KACHEGUDE TO H .NIZAMUDIN,ITS SECOND AC COMPARTMENT HAD BEEN DISATTACHED OR FINISHED DUE TO SOME PROBLEMS THERBY EVEN STWO TIER AC PASSENGERS HAD TO TRAVEL IN THREE TIER BUT WE HAD PURCHASED THEN TICKET OF TWO TIER AND HAD PAID FARE ACCORDINGLY,FOR WHICH WE DEMANDED A REFUND A COMPLAINT WWAS REGISTERED BY US ON H.NIZAMUDIN STATION AND A TDR WAS RECIEVED BUT
WE HAVE YET NOT RECIEVED REFUND...

Dear sir
My complaint is till now i have not got money back, iam waiting for it it was partially wait listed and person has not travelled also


Please help in refund

Best Regards

Madhusudhan Gonela


PNR Number [protected] Booked On [protected] Transaction ID [protected] Ticket Type eticket:Class 3A Internet Service Charge Rs 40.00
Date...