The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
RESPECTED SIR,
with due respect i want to tell you about the MISBEHAVIOUR AND DEFICIENCY IN THE SERVICE OF RAILWAY STAFF MEMBER (RAJU TOMAR & DEEPU TOMAR) AS WELL AS MANAGER OF PENTRY CAR(S.VENKATRAMAN) . On 17th feb,2010 I (KAILASH BANSAL)and my wife(SUNITA BANSAL) was travelling by train PASCHIM EXPRESS NO.2925 FROM NAVSARI TO AMRITSAR JN. PNR NO.[protected] ,COACH NO.B1 ,SEAT NO. 47,48.
COMPLAINT: WE REQUESTED 5 TIMES...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I had booked a ticket for a journey from Lokmanya Terminus to Chiplun by Matsaygandha Expresee dated 12/02/2010 through IRCTC.
There were 4 available seats in 2nd AC. As 5 of my family members were travelling the 4 of the seats were confirmed and the 5th was wait listed as WL5.
I had a query regarding why the 5th person was wait listed as 5 and not 1 or RAC, I called up the IRCTC chennai helpline (as no one was...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
TDR refund is pending for more than 6 months. Details are provided as under:
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 25.00
Date Of Journey 31/5/2009 Ticket Charge Rs 3950.00
Bank CITI Total Rs 3975.00
Train No 0901A Railway Zone IRCTC
From Station MUMBAI CENTRAL(BCT)...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
This refers to self narrating email response from IRCTC help desk given below-
I am again sorry to note that inspite of repeated requests,I have not
recieved any genuine refunds till date against train cancelled by rail authorities due to GURJAR agitation in Rajsthan
It is to mention that my case is pending since June'08.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Booking second AC tickets through IRCTC is fine. But every time when we book, ( a group of 3 with senior citizens), we end up ahving only one side-lower and rest upper berths.
Though we book months in advance, the berths in Kacheguda Bangalore express is always not available.
But RAC booking passengers get nice lower berths. This ahp happened several times.
train no. 6530, journey date 07/10/09 pnr no. [protected]. already filed a TDR but still not received any refund or proper status. They are taking advantage of peoples money coz its government site and we cant do anything against them. enjoying crores of money for free...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
First of all want to share that IRCTC has a very faulty system doesn't give smooth transaction at all, as far as my experience with this is concerned. Most of the time we want to do transaction through it we find failed transaction for which they deduct money from our a/c and find a very cumbersome process to get back our own money.
This 3rd of Feb 2010 I tried to purchase ticket through IRCTC, I tried three times and both the...
I filed TDR for PNR. No. [protected] & [protected] on 18th May09 & 24th Aug09 respectively. I have not received my refund till date. This has taken almost 9 months till date. How much more time, I will have to wait?
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sir,
The correspondence with the [protected]@irctc.co.in regarding Ticket booking
Dear Customer,
The information provided is insufficient for us to check. We request you to give us your PNR No./user-id with IRCTC and date-of-booking/date-of-journey/transaction-id generated from IRCTC, so that we may pursue the matter.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I would like to draw your kind attention that I have ordered a veg meal for dinner in which I found two chapathi's(uncooked) were served instead of four puri's.
When enquired about the puri's, MD FAROOQ(staff of pantry car) bluffed me saying that "this is puri".
The same thing when I ordered tea they provide me only 70-80 ml instead of 150ml.The quality and quantity of...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I am robert kerry, sir today i booked E-Ticket from this site (http://www.irctc.co.in/) for Kalyan to Gondia, from my SBI Debit card, but i am not getting ticket from this site and my amount Rs.359 also cut from my A/c. they are only showing me this Tranjaction ID [protected] with this message (PAYMENT NOT RECEIVED FROM BANK).
sir i want only my money back any how, so please help me soon.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have booked ticket from dadar to pandharpur and return for journey on 4th feb, 2010. There are 6 travellers with 2 senior citizen (1 Male and 1 Female). I didnt get concession for them. my pnr no. is [protected] and [protected].
The ticket rates is Rs. 116 for Sleeper class for general public.
I was charged Rs. 689 + 25. but the with concession i should have been charged Rs. 603...
When you are managing a web site that holds the information of the entire Indian Railway Department, you always need to make sure that the web site runs fine rather than leaving it on its own...
I have been trying to book a ticket from the IRCTC online ticket booking facility and it took me almost 2 hours for booking as the server was not reachable some times and the connection was lost a few times which...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I TRIED TO BOOK AN E-TICKET FROM PUNE TO SOLAPUR ON PUNE-SOLAPUR PASSENGER FOR 22 JAN 10 ON 22-JAN-10. I COULD NOT GET THE SOFT COPY OF THE TICKET, BUT Rs. 71/- WAS DEBITED FROM MY A/C!!!
THE TRAIN NO :1555
WHEN I CHECK IN BOOKED HISTORY THEIR ALSO ITS NOT SHOWING BOOKING CONFIRMATION
PLS HELP....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
My name is pankaj kumar i book my ticket in chattishgarh express (Train No. & Name: 8238/CHHATISGARH EXP ) on 19 jan but due to late running of train approx 12 hour i cant able to do my journey and i want to cancel my ticket . But there is no provision for on line cancellation . I call on custmer care but no one attend my call after many try.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
i have booked an e-ticket on 29th dec 09 from irctc website
from Guntur to secundrabad with PNR No [protected]
with my Indian Overseas Bank VISA Debit Card through AXIS Bank Payment Gateway
i had canceled that ticket from irctc website on 30th dec 09
i got an email conformation on 31st dec 09 that the amount would be refunded in 2 to 3 working days
but till now the amount had not refundedbr...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
After our great Mamaata Bainarjee came to power as the Railway Minister, the irctc website is very slow, even on normal days, forget about the usual 8 to 8:30 AM booking rush time. Earlier people were unable to book over the counter whereas people could tickets on irctc, if they login at the right time. Atleast, a small percentage of the Indian Railways Passenger were happy to get tickets without going through the brokers and pay extra. One...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
IRCTC booked a hotel room on 16 Deccember 2009 in hotel Hare rama hare krishna for one day with checkin 19/12/2009 and checkout date 20/12/2009 and charged Rs 678 including taxes through there website www.railtourismindia.com .This booking was confirmed on same day that is 16/12/2009 after all the transaction were completed . Even after all the confirmation calls a day before booking everything was fine, but on the day when we reached to...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
IRCTC service is behaving very poor when i try to book tatkal in the morning by 8 AM. since the tatkal booking starts by 8 AM and the web server of IRCTC is not able to handle the huge consumer load exactly at 8AM. The websites goes hanged and when it become normalise all the tatkal tickets are completed. This kind of tatkal booking system is useless.
IRCTC can better put off this tatkal booking system online.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I was travelling by 2954 Agust Kranti Rajdhani express reschedule dated 09/01/2010 (PNR no.[protected] dated08/01/2010)
at 11.15 am from Nizamuddin to Mumbai cental
1] We noted that the IRCTC canteen inside train has not given
The intial breakfast after start of jouney only Tea was given .
We requested the service boy about cofee but he told Cofee is not available.whever supplied me by Manger that I will serve...
