Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello
mera ticket rocess me tha but clear nahi hua.aur ye msg likhkar aa gaya.

Sughar Singh Kushwah
IRCTC user name
Saurabh kushwah

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error

Hello Sir,
I was getting my ticket through irctc.co.in but while payment through SBI debit card i could not got my train travelling ticket. But money has been deducted from my account. The total money has been deducted from my account of Rs 195.00 on 13/04/2010 (Morning). The money deducted from the account [protected]. Transaction No- POS PRCH POS[protected] IRCTC. Thats why i want my money refund.
Thank You Sir.

IRCTC — not got my ticket

I have booked my tickets through irctc by my credit card. The money from my account has been deducted but i have not got the tickets. please help me in getting my money back

please tell me, how to open IRTC account

Dear Sir,

I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to

which account they have made Refund of 245 Rs.

PNR Number [protected]

Date of Booking: 05/08/2010 Amount: 245, Account: [protected](SBI GUWAHATI)

Date Of Cancellation:05/08/2010

kindly confirm me about Transaction occurred to which account for refund.

Thank You

respected sir my refund amount is not credited to my account by irctc my name is nikhil radheshyam agrawal and my sbi bank account number is [protected].
so please refund my amount as far as possible.

yours faithfully
n r agrawal
m no:[protected]

Dear sir


As per suggestions of railway staff i cancelled the below pnr ticket as the train to be boarded at bza is running late more than three hours. Hence as of railway staff information i will get full amount for my tickets. So do the need ful at anearly date.
Transaction ID: [protected]
PNR No: [protected]
Train No./Name: 18464 / PRASANTHI EXP


Date of Journey: 17-Oct-2014
Date Of Boarding: 17-Oct-2014
Class: SLEEPER CLASS (SL)


From: VIJAYAWADA JN (BZA)
To: DUVVADA (DVD)
Boarding: VIJAYAWADA JN (BZA)


Resv Upto: DUVVADA (DVD)
Quota: GENERAL (GN)
Ticket Type: E-Ticket

thanking you

Dear Yusuf,

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

two times bookedfor one individual — to refund my amount for ticketing booking

To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.


1. Your kind attention is drawn once again that while booking e-ticket through irctc, due to processing problems two tickets have been booked on same personal details, whearas journey was undertaken for TRANSACTION ID: [protected] on PNR NO:[protected] from CHENNAI EGMORE to RAMESWARAM by TRAIN NO/NAME:7613/RAMESWARAM EXP

3. Your are requested to reimburse the charges for TRANSACTION ID:[protected] to my ICICIBANK ACCOUNT. The details of tickets are given below.

S# transactionID PNR Number From To Date Of Journey BOOKED ON
1 [protected] [protected] MS RMM 15.03.2008 10.03.2008
2 [protected] [protected] MS RMM 15.03.2008 10.03.2008

4. This also points finger towards shortcoming of software of irctc which has generated two e-tickets against the same paticulars of one indivual. Indian Railway needs to make note of this.

5. IRCTC and ICICIbank are requested to refund the recovered amount .

THANKS
V.Vaithyanarayanan
IRCTC ID: vaithya83


Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 7613 Train Name RAMESWARAM EXP
From Station CHENNAI EGMORE(MS) To Station RAMESWARAM(RMM)
Date 15/3/2008 Class SL
Boarding CHENNAI EGMORE(MS) Resv Upto RAMESWARAM(RMM)
Quota Tatkal Booked By







Ticket Details



S# Name Age Sex Berth Preference Senior Citizen
1 Vaithyanarayanan 24 Male Side_Lower





Payment Details
Payment Option ICICI
Ticket Charge Rs 416.00
Internet Service Charge Rs 10.00
Total Rs 426.00



Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 7613 Train Name RAMESWARAM EXP
From Station CHENNAI EGMORE(MS) To Station RAMESWARAM(RMM)
Date 15/3/2008 Class SL
Boarding CHENNAI EGMORE(MS) Resv Upto RAMESWARAM(RMM)
Quota Tatkal Booked By







Ticket Details



S# Name Age Sex Berth Preference Senior Citizen
1 Vaithyanarayanan 24 Male Side_Lower





Payment Details
Payment Option ICICI
Ticket Charge Rs 416.00
Internet Service Charge Rs 10.00
Total Rs 426.00

Thanking you,
Regards,
V.Vaithyanarayanan



Note: Please do the neeful and refund the amount to my account.

sir,
i am booked in e-railway ticket.amout is detected.ticket is not booked. please my amount is my account credit.

Sir/Madam,
This is a copmplaint regarding an E Ticket that I booked in the month of September 2008.
I went to my hometown Thrissur, Kerala State as an emergency( a death happened in my family) and for returning, amidst all the shock and confusion at home, I took a family friend's help for booking an e-ticket from Thrissur to Bhopal by Kerala Express. this person asked me for the passport number and as I knew it by-heart, I told him. But I didn't know that I had to carry my passport as the Identification proof since he gave my Passport number at the time of the booking. when I received the e-ticket, I enquired about it to several people (as my passport was in Bhopal and I was in Kerala) and some people said that any proof is fine. Luckily, I had my election ID card with me which I rpoduced during the journey.
The ticket checker was very adament on me producing the passport itself and said that I had 2 options.
1.Buy another ticket
2.Get down the train.
I was travelling with my 3 year old son alone in 2nd AC and this fellow, regardless of my name matching with the name in the chart and also, my ID card was valid and the photo was also matching- he refused to give-in. I ahd to pay another 2000 Rs to take a new ticket at that time. Just because I didn't produce my passprt was the only reason why he got me into buying a new ticket. Isn't this appaulling? When Mr Lalloo YAdav is providing facilities for women travelling alone with children, his own employee is harassing for a silly reason like this. Now, I approached IRCTC complaints cell and they refused to give the money back saying that they followed rules -that I had to give my passport itself. Now, tell me one thing, if you buy a ticket from the counter, give it to somebody else and they travel as you, who checks it ? None. It is only because the ticket was issued from a counter! This is ridiculous. But I want to know whether I am eligible to get the refund or not.
I have the second ticket that was issued to me as well as the e-ticket and also the comments from the Ticket checker that "I failed to produce Passport as Identification proof -But shown Voter's ID card instead" written on the ticket.
What can be done for this case? I want my 2000Rs extra back-because I know that the rule has been changed now by the railways -that e-ticket holders can show any Photo ID card as proof.
Please help!
Rekha Vaidyanathan

while taking e ticket one has to produce / submit the number of mandatory documents showing the identity of the person, which must be carried alongwith himself and to be produced to the TC/ TTE on demand or at routine check.

Yes, you can produce ANY valid ID proof
a) Voter Identity Card.
b) Passport.
c) PAN Card.
d) Driving Licence; and
e) Photo identity cards issued by Central/State Government.

but it had to be same as one you produced at time of purchase of tickets, ( the provision is revised w.e.f.[protected] and allowed any id) but the time u mentioned, was prior to that, and the old rules were valid.

However as the TTE issued new ticket to your case with penalty, and written on your ticket the reason for making such is mere mismatch of id proof, its a good case to lodge complaint and fight for refund, please write to ...

The Managing Director, IRCTC,
Bank of Baroda Building, Parliament Street, New Delhi.
MD/CRIS, Chankya Puri, New Delhi.

I have booked the ticket on 24 august 2009. amount has been deducted from my account but ticket has not been booked. is my money will be transfer back to my account or not.what should i do please help me out.

Central Railway — E-Ticket should not be cancel

Dear Sir,

Please check below mails and confim me what is status of my Refundable amount.


Regards,
Jagdish Gaurha



Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.24.04.09. We have already issued Reminder No. 1 dt.22.07.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 12.09.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]




jagdish gaurha wrote:
Dear Sir,

What is a status of below replay mail. I am not recevied any amount from irctc till now.



Regards,
Jagdish Gaurha
Mob: [protected]






On Wed, Jul 22, 2009 at 8:17 PM, tdr <[protected]@irctc.co.in> wrote:

- Show quoted text -
Dear customer,
/ /

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway, New Delhi on dt. 24.04.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 22.07.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.



Regards,



Shiraj Ahmad
[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>
Ph:[protected]



eticket wrote:

Dear Concern,


Plz look into the matter.

Thanks & Regards,
Amit ranjan
[protected]@irctc.co.in
www.irctc.co.in



-------- Original Message --------
Subject: Re: E-Ticket should not be cancel.
Date: Mon, 20 Jul 2009 19:22:58 +0530
From: jagdish gaurha <jaks.[protected]@gmail.com>
To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
References: <11e07ec[protected][protected]@mail.gmail.com>



Hello,


What is a status of ticket cancelation.


Regards,
Jagdish Gaurha
Mob: [protected]

On Tue, Apr 21, 2009 at 12:00 PM, jagdish gaurha <jaks.[protected]@gmail.com <mailto:jaks.[protected]@gmail.com>> wrote:

Hello,
This is Jagdish Gaurha.I booked e-ticket on 12-apr-09.PNR
no.[protected] and Trans.[protected].In <http://trans.[protected].in/>
this one person ticket was confimed and another one ticket shows
waiting. In this condition my friend abhishek srivasrtava has not
made plan to travel (as per irctc rule).
As per your rule if ticket is waiting list than ticket will be
automatic cancelled but it should not happen.then what i do.plz
suggess me.........plz do the needful.
Your's custmor
Jagdish Gaurha
Mob: [protected]
email: jaks.[protected]@gmail.com <mailto:jaks.[protected]@gmail.com>
[protected]pnr
[protected] trn

sir plz i need to know that can i carry collage identy proof, as id proof, to travel with e ticket, as collage is recognised by government orginization, as clause says
e) Photo identity cards issued by Central/State Government.

e ticketing — tdr false

sir irctc wale paresan kat rahai hai pchile 1sal se meri id suspend kar rakhi hai usko chalu nahi kar hai fhon per bat nahi bhi karte hai

bhut gandi servise hai irctc walo ki bhut bekar servise hai hoples servise pasie luthi hai grakose koi dhyan nahi deta

Sir,

I was trying to book 5 tickets online from Guwahati to Kolkata on 25th august for journey date 1sep on Garibrath. But after payiing the money through internet banking, irctc screen get refreshed automatically.But tickets are not confirmed. I called IRCTC they said transaction has been failed so money will be refunded with in 3 days, in the mean time i have to book again. But to my horror while i am trying to book 2nd time, after money has been transfered to IRCTC sesion login fails, again my tickets are not confirmed. Again i call them they can't say nothing. I afraid my money will not be refunded by IRCTC. What should i do to get back my money?

pls reply me on [protected]@gmail.com

sir

In 26/10/2010 i reserved the ticket in sleeper by e - ticket, but i didnt get any information about my ticket in booked history or, even to my mobile no. cash transaction has been taken from my account . in this situation what should i do? what should i do to get back my money?




please reply me very urgently on [protected]@gmail.com

hi
today i tried to book two tickets form Bangalore to kacheguda, pnr status was not yet came.. but the amount was deducted from my sbi debit card..

so please help me by sending ur information about the above stated..

my number [protected]

or u can mail me at [protected]@yahoo.com

sir,
On the 24 december my wife and mother were coming into garib rath from Bapudham motihari to Anand vihar (new delhi). Unfortunately they forgot their original id card. but both carry Photostat of voter id card and educational certificate. but TTE not accepted and took 500 hundred rupees without any receipt.
nk jha
[protected]

Dear Sir/ Madam,

It has been around more than 45 Days that I have Filled TDR in IRCTC Site due to Train got delayed for more than 24 hrs. Whenver I contact you Helpdesk, they are unable to give me any reply bt to send the mail to the above address. I have no other option but to go to consumer Forum If my case is not gwtting resolved within next 6 Working Days. Following are my TDR Details.

PNR Number: [protected]
Transaction ID: [protected]
Booked On:[protected]
Date Of Journey: 27/1/2011
TDR Status: Forwarded To Railway
Reference No: ekt[protected]
TDR Filing Date: 28-Jan-2011

With Regards
Suman Paul Choudhury
[protected]

IRCTC — Non refund of e TDR after almost 2 years

I booked a e-ticket from Patna to Mumbai on 11/4/2009 train no. 142P in IIIrd AC for Rs. 1253.00. The PNR no. was [protected]. On the date of journey the train was late by 20 hrs. I made my travel to Mumbai by flight. I filed TDR on 18/5/2009. Even after no. of reminders and talking on phone the refund has not been made so far. Non refund after almost 2 years is pretty long time.
Can anyone suggest what to do?

IRCTC — Blocked my used id without my fault

I booked a ticket (PNR [protected]) for my dad from Secundrabad to Repalle which costs Rs110. But my dad has not traveled on that day due to some personal reason and I didn't cancel the ticket. The next day I filed TDR for that ticket. After few days, I got a mail from irctc saying that passenger already traveled on that ticket and they block the user id because of false TDR filing. I am working in a MNC in software professional. How I can do that for just Rs 40 ( which I supposed to get after filing TDR ).Earlier also I faced same issue when I didnt travel by train when the train got delayed by more than 3 hours from Rajmundry. At that time also, I got same response that passenger has already traveled.
We know how people offer bribe to TTEs and travel. Without my fault they blocked my user account.

Now I am facing problem in taking print out of the future tickets those I booked long back. I don't have them in my mails also. I already sent mail to [protected]@irctc.co.in. If they don't activate my account, what I have to do ?

Dear Sir,

I am holding an IRCTC account under user name SHEELAT. I had bought a ticket pnr no [protected] date of journey 23rd march 2010 from Mumbai central to Bharuch by shatabdi express. As I wanted to cancel this ticket, i booked for a train later in the day and tried to cancel this. I could not cancel as i was getting connectivity problem message from irctc site and finally wrote to [protected]@irctc.co.in to cancel the ticket on 22nd march 2010 night which was prior to train departure. They asked me to write to them giving the details. i wrote to them again prior to train departure to cancel the ticket. they wrote to me back after train departed that I have to file tdr. i was upset but i filed the tdr. Later after few months, to my surprise, i got an email from irctc stating that my tdr was falsely claimed and they are rejecting it. i wrote to them back stating that i have travelled by booking another ticket how i could travel on both also i have written to you before train departure to cancel the ticket. there was no response.

Now on 19th april 2011, i have received an email from them stating that they have blocked my account as i have claimed falsely under the above pnr. I was shocked. while I was the aggrieved as they didnot cancel my ticket and asked me to file tdr, they act strangely causing further damage. I wrote to them thereafter several emails attaching all correspondence but there is no relief.

moreover, this account had more than 2300 Rs at the time of their blocking the account. i had two tickets which i had booked before that but i had to cancel that because I was at china and korea at that time.I had pnr no [protected] for travel on 2nd may from mumbai to bharuch which I could not use as i was at korea. also i had pnr no [protected] for travel on 25th april 2011 which i could not use as i was at china. I wrote to them to cancel both as I was blocked from usage of site.

They did nothing and finally after several correspondence they asked me to write to etickets and they filed tdr for pnr[protected] and paid the tdr money while i was eligible for cancellation money. There is no response from etickets for the other pnr [protected].

so they have blocked my id inconveniencing me and causing severe mental agony inspite of writing to them that I am holding a very senior position, they have not only failed to cancel pnr [protected] but have also falsely accused me and paid me nothing for the above untravelled ticket, they have falsely accused me of making false claims, they have withheld the balance available in my above blocked account, they didnot permit me to cancel the above tickets. Even though this amount is nothing of great importance to me, as a consumer they have caused great harm to me and the attitude of IRCTC officials is very poor and they should learn that they are getting their salaries from the consumers like us and they are there to serve us and not act like dictators. please help me out.

should I approach consumer court or is there any other option.

Central Bank Of India — railway ticket

hii
i am not able to book train tickets through IRCTC online .
i looged in the website and then when tried to book ticket then i dint found the central bank of india atm/debit card option in the list for transaction.

Respected Sir,

I have the honour to state that I had booked 02 E tickets on 14.6.11 at 06:24:08 PM vide PNR No. [protected] (GARIB RATH ) for journey to be performed on 04th July 2011 from Ambala Cant Jn to Kathgodam as per Transaction ID [protected] and paid Rs.702.00 through my SBI ATM, but the State Bank Of India, Ranikhet (Uttarakhand) where my account is maintaining, has shown 2 deductions i.e. Rs.702-00 respectively, hence a total amount of Rs. 1404-00 was retrenched from my account while showing no. POS[protected] IRC and no. POS[protected] dtd. 14.6.11. It is requested to kindly reimburse Rs.702/- which has got retrenched as excess amount.
VIRENDER RAWAT
E.MAIL ID [protected]@yahoo.com

Hi!
I booked an e-ticket from CTA to Bangalore SBC, In that, I have booked 3 members, now i wanna include another member in that ticket only. as he/she doesn't have an id proof with him/her,
any suggessions?

i reserved the ticket in sleeper by e - ticket, but i didnt get any information about my ticket in booked history or, even to my mobile no. cash transaction has been taken from my account . in this situation what should i do? what should i do to get back my money?

my mailaddress is [protected]@gmail.com pls reply

IRCTC — Availability of e-ticket

I was booking my e-ticket on 28 nov. 2011 from HTZ to ANVT two lower berths were booked . payment for Rs. 762 was made through debit car d but soon after the message played on the screen was " webpage has expired " How can I know the position of the e-ticket whether it is booked or not ? If it is not booked then how can I get my money back to my account . THANKS

Today i.e 05.12.2011 I booked ticket for two person in train No. 19709 in sleeper class. The amount is paid through my SBI ATM card. The amount is deducted from my account RS. 778. But in final stage the system shows ' INTERNAL ERROR 504". Also in the history of booked ticket it don't show. kindly make necessary arrangement for returned of my amount.

sir,
I filed the TDR on 09may12 my pnr no is- [protected], and i have not got refund from irctc WHY . As the reply comes towards irctc -------

REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CCR160512V05243/27.07.12/CR and the reason being : 27667-CR/OL12 NO EDR FOR PSGN In case you require any further assistance, please mail us at [protected]@irctc.co.in With regards, TDR TEAM


what is my fault i don;t understand, I am not Dhirubhai ambani so i have not so much property. Even though this amount is nothing of great importance to me, as a consumer they have caused great harm to me and the attitude of IRCTC officials is very poor and they should learn that they are getting their salaries from the consumers like us and they are there to serve us and not act like dictators. please help me out.

should I approach consumer court or is there any other option.
SIR . THIS IS MY 4TH COMPLAIN BUT REPLY DOESN'T RECEIVE IT PLEASE.

Dear Sir/Madam,
I kindly inform you that I had booked 2 e-tickets using IRCTC website trough Icici bank debit cards , which was boarding from bhc upto ypr on the dated 18th August'12.One had booked on 16th August' 12 which transaction Id -[protected] and another on 17th august '12 which transaction Id-[protected].But there had not listed WL NO. in the chart which was from TTE.So penalty had made against them.But the amount has been deducted from my bank Account already, it says money transfer is successfull.I want to get refund amount of Rs942 .

So I kindly request you to take necessary action on my favour.

Thanks & Regards,

Satyaranjan Mohapatra, Balasore , Odisha

This is to bring to your notice that return e-ticket by Lucknow Swaran Shatabdi was booked today (05 oct2012) at 20:43 for two passengers.
date of travel: 18.11.2012 from New Delhi to Lucknow.
Return: 19.11.2012 from Lucknow to New Delhi
though the desired amount has immediately been deducted from my credit card, but the session expired before the confirmation of the tickets was made.
till now (05.10.2012, 21:44) have not received the confirmation of the e-tickets.
Kindly help.

Dear Sir,
I booked ticket for four person in train No. 12336 in 2AC name of the persons given below. The amount is paid through my PNB ATM card. The amount is deducted from my account RS. 6000/- transaction ID is [protected]. But in final stage the system shows transaction fail .So it is request that to take needfull action.
1.chanda D K Jha
2.Gopi chandra jha
3.Gaytry Devi
4.Ekagra swayam

Dear sir,

I hv book one ticket on 10/02/2013 for journey of on 02/03/2013 status was showing w/l 36 when iam going go for journery .iam not cancalled my ticket the travel cost:510 but money will not return so please check it once pnr no:[protected]

I hv book one ticket on 25/03/2013 for journey of on 27/03/2013 status was showing RB2 47.TT ask me not conform birth.but one person sleeping said upper birth no 40.this man ticket W/L. not conform birth.(this man ticket pnr no [protected]). My pnr no [protected].this message send train insaid.time 1.50 AM. TT name Ram rao (mebe).
Regds: Muhamed Ali Tharal,

Sir/Madam,

On 10/04/2013 & 11/04/2013 i (Ganesh Shinde & Family) reserved the ticket in sitting from Pune to Solapur (16/05/2013, SUR INTERSITY) by e - ticket, but i didnt get any information about my ticket in booked history or, even to my mobile no. cash transaction has been taken from my account . In this situation what should i do? what should i do to get back my money?My total money in loss is Rs.822.48.

please reply me very urgently on [protected]@gmail.com

showing wrong waiting status

Hello, I booked online ticket before 2 days..that time it was showing waiting 11-12, now when I am seeing online PNR status, it's showing me Booking Status(W/L 56, GNWL), Current Status(RAC 66). I am not getting why my booking waiting status changed, and might be because of this error still my ticket is not confirmed.

Please let me know if you people can do any action over this.

Hi

There is no use of giving complaints here no one will resolve our issues .

I hate this worst web site.

my tickets get cancelled with out my intervention. i get down from train in middle this is happened two times . and that too tatkal ticket .

i called to customer care they are saying some ip from us cancelled . from us ? they can say any thing they can do any thing .

Hi Sir,
I am Naresh i have booked a TATKAL ticket on[protected] from YNK TO GNT for PRASANTHI EXP(18464) while i am making payment the payment has been done through SBI-INTERNET BANKING the payment has been made and the money is also deduced from my account after that i got an error like YOUR SESSION HAS TIMED OUT and i did not get any ticket and also i did not GET BACK THE MONEY IN MY ACCOUNT...

so please REFUND MY TICKET PAYMENT INTO MY ACCOUNT AS EARLY AS POSSIBLE..

MY TRANSACTION DETAILS ARE BELOW:
Date (Value Date) Narration Ref. No. Debit Debit
13-Oct[protected]Oct-2013) TO TRANSFER [protected]IGM9036955 TRANSFER TO [protected]
INB IRCTC Railway tkt booking SBI I.R.C.T.C. COLLECT 421.24

Thanks, pls get back me on mailid:[protected]@gmail.com
Ch.Naresh Reddy. mob no:+91-[protected].

dear sir,

i booked a e ticket with pnr no [protected] through train no 12370 hw hwh s f exp.and my boarding was from jsme on date 25 dec 2013.as we reached on railway station it was running late more than six hours due to fog.so we did not travelled from this train. even i asked from ticket collector of jsme regarding tdr he informed us that you can file into 72 hours from date of journey. but when i tried it on 27 dec morning i was unable to do it. so i need your help as i want to file my tdr for this ticket.i send a mail to irctc customer cell they replied that now you have to file within two hours from actual departure. i am not satisfying with this rules as i left station and travelling through another train for my destination. how can i keep on monitoring the train status during travelling when signal fluctuating continuously.and why ticket collector mislead us regarding tdr rules.

my irctc id -vvash
email id-majesty.[protected]@gmail.com

Dear Sir,

I am holding an IRCTC account under user name DEVSEEMA80. I had bought a ticket par no [protected] date of journey11/05/20140 from secundrabad to hazarat nizamuddin by NZM DURONTO EX As I cancel this ticket at18/04 2014, i booked ticket 12/02/2014 and my tx id-[protected] amount Rs-921.but till date my amount not refund.
my email [protected]@gmail.com
mob no-[protected]

Hi,

I have booked 1 ticket from Bilaspur to Ujjain for 3 passengers but due to some personal problems we have not travelled. Thats why i have filed TDR on 29th April 2014 subsequently i have checked my irctc account for refund but it was reflecting that payment processed and refund date 06th May 2014 and refund amount 535Rs. But after 2 days i am yet to receive refund amount from irctc. Kindly credit amount to my account as soon as possible.

My reference No.:- ekt[protected]
Transaction ID: [protected]
PNR Number: [protected]

Regards,
Saurabh Sharma
[protected]
[protected]@yahoo.com

respective sir/ma&#039;am,
as I paid for a ticket from SEVAGRAM to KOTA, on 24/6/2015
but railway site didn&#039;t generate any ticket,
Transaction ID: [protected]
please look into the matter so that i can get refund.
proof of transaction id is attached bellow.

respective sir/ma&#039;am,
as I paid for a ticket from SEVAGRAM to KOTA, on 24/6/2015
but railway site didn&#039;t generate any ticket,
Transaction ID: [protected]
please look into the matter so that i can get refund.
proof of transaction id is attached bellow.

I am booked in e-railway ticket from salem to ernakulam town 2 sitting ticket on takal booking on 5/12/2015 for Rs364.35 amount is deducted our account.please my amount is my account credit. KRISHNAMOORTHY S OUR CONTACT NUMBER [protected] e mail- [protected]@gmail.com

IRCTC — Non refund of IRCTC cancelled tickets

I cancelled two tickets today from NDLS to SPN and back but no refund has been made so far. R.K.Saxena [protected]

IRCTC — amount deducted but tickets not issued

My transaction id is [protected] amount is 4314.94 and [protected] amount is 4314.94 both transaction done on 1 /4/15 . Plz refund my money

No SBI Associate banks

There is no SBI Associate banks available in net banking option and also axis bank. Please let us make clear us.

Food not provided in Premium Train with Train Number : 04409 and Train Name : DBG DLI PREMIUM

Dear Sir pantry ser.vice was not available in train but the charges are included in ticket. I want Refund PNR: [protected] Regards Anita pandey [protected]

Did not get the ticket cancellation money

Why you are sitting with my money? PNR: [protected]

I agree the complaint.Please take necessary action to return my money.

Hi,
I purchased a railway Ticket by Debit Card through the net. During payment, an error in the net occurred but the money already had been deducted as follows:

1 Jun 2017 POS 532676XXXXXX9547 Justdial.com POS DEBIT 575073 21 Jun 2017 879.85 49, 636.59
21 Jun 2017 POS 532676XXXXXX9547 Justdial.com POS DEBIT 519720 21 Jun 2017 879.85 50, 516.44
Complaint has been set up then and then to care @irctct.co.in and requested for money transfer but no money returned but said to ref [IRCTC #6131134]…..Double payment made… for future correspondence.
The particulars are as follows:
Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 12346 / SARAIGHAT EXP
Date of Booking : 21-Jun-2017 Class : THIRD AC Quota : GENERAL
Date of Journey : 30-Jul-2017 From : GHY To : HWH
Boarding At : GHY Date Of Boarding : 30-Jul-2017 Reservation Upto : HWH
Scheduled Departure : 12:30 Hrs Insurance (No. of Psng) : 1

Name Age Gender Status Coach Seat / Berth / WL No
1 H P ROYCHOUDY 75 Male CNF B1 9

Dear Sir,

I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to

which account they have made Refund of 245 Rs.

PNR Number [protected]

Date of Booking: 05/08/2010, Amount: 245, Account NO.[protected] CARD NO.[protected]SBI Bank BHANGAGARH GUWAHATI)

Date Of Cancellation:05/08/2010 Refund Amount:245

kindly confirm me about Transaction occurred to which account for refund.

Thank You

i cancelled my ticket on 04.09.2014 at 14.10.07 hrs bearing PNR NO [protected] cancellation ID is [protected] but still not received the refund amount Rs.2285/- please do the necessary action

Indian Railways — unauthorised charges

Dear Sir,
It was not possible to escape as the fists of corruption were so tightly clenched that it forced me to give up. Early morning today I disembarked from the Tamil Nadu express after completing a journey of more than 33 hours. I got down at Agra cantonment. It was three o[censored]s who had the tickets reserved together. One o[censored]s had an extension till New Delhi Junction so he took the tickets with him and we kept the Xerox of the same. We were intercepted by Mr.S.C.Meena at platform number 1 of Agra Cantt. I am still confused whether to use Mr. or Dr. as he seemed like an undefeated champion of bribery and corruption and certainly deserved an honorary PhD., if not anything else. Mr. Meena refused to accept the Xerox copy and even on production of valid identity card and matching ages printed on tickets he did not entertain anything rather he went on warning us to increase unofficial penalty if we posed resistance. On informing him about our inability to pay as we had tickets he threatened to penalise us for the entire journey. Finally coming to the point he demanded Rs.200 from each o[censored]s. The amount was not much and it would not make any difference to me in the long run. But as a teenager of 19yrs of age it was my first experience in bribing and that too when I had a ticket to travel. I do not know it is even worth to tell this tale to anyone but I am certain now that tomorrow it will loom large when I have to face many such instances. May be after 10yrs I have to offer Rs.20, 000 and may be Rs.2, 00, 000 after 20 years, so if nothing else it can definitely be new definition of my vision 2020.
Thanks and regards
Kushagra Juneja
Tamil Nadu exp. Left on 23rd night from Chennai and reached agra on 25th morning
Coach S-11, Birth number 68.

Hi, I have filed one TDF in th emonth of January and still I did not get my refund and the status is same . How long it will take to refund my money .

I WAS BOOKING A TICKET FROM VARANASI TO JASIDEEH[JSME] DUE TO SERVER FAILURE. TICKET WILL BE NOT BOOKED. FAIR AMMOUNT WILL BE DEDUCTED THROUGH SBI DEBIT CARD.TRANSICTION NO. IS[protected]

I WAS BOOKING A E- TICKET FROM NEWDELHI TO JALANDHAR CITY DUE TO SERVER FAILURE. TICKET WILL BE NOT BOOKED. FAIR AMMOUNT WILL BE DEDUCTED THROUGH HDFC DEBIT CARD.TRANSICTION ID NO. IS [protected].

I'm also having the same issue... Very poor service from IRCTC

Same issue filed TDR on 15th April and did not get refund. now its 03rd December.

No one responds back. Very Very Poor Service.

My PNR :[protected]...My Contact Details:[protected].

Please if in case any officer read this post then Do respond back on this number as Rs 1292 got stuck due to this.

PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 24/1/2010 Ticket Charge Rs 1835.00
Bank hdfcvbvpg Total Rs 1855.00
Train No 2314 Railway Zone ER
From Station NEW DELHI(NDLS) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station SEALDAH(SDAH) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 sangeeta pasari 26 Female B8 0040/ SU Booked



Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : ER
TDR Filing Date : 30-Jan-2010
Forward To Railway On : 08-Feb-2010

Hello,

Today (13/03/2010) I have done an online transaction to purchase a ticket on Poorna from Ernakulam to pune boarding on 14/06/2010 for My family members. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

Thanks and Regards,
Mathew George
malayala manoramma - Caliciut
[protected]

Hello,

Today (22/12/2010) I have done an online transaction to purchase a ticket on Sairani and Dharshita from
secunderabd to kakinada boarding on 18/01/2011 for My family members. Unfortunately after the payment was made through Andhra Bank payment gateway, the error REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ the error, came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

Yours sincerely,

sairani,
[protected]
[protected]

Hello,

Today (27/11/2011) I have done an online transaction to purchase a ticket on KAVERI EXP from MYSORE to CHENNAI boarding on 28/11/2011for My family members. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

i did an online transaction tp purchase a ticket of GARIB RATH EXP from haldwani to chakkibank on 10 apr 2012.Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

Hello,

Today (16/03/2012) I have done an online transaction to purchase a ticket on Garib Rath Express from Delhi Sarai Rohilla to Alwar boarding on 24/03/2012 for Sri khs sudheer. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
KHS SUDHEER
Call me: [protected]

i want to change my pass word of irctc log in

Today (19/03/2012) I have done an online transaction to purchase a ticket on konark espress from cstm to secunderabad boarding on 22/03/2012. Unfortunately after the payment was made through UNION BANK OF INDIA, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Hello,

Today (05/04/2012) I have done an online transaction to purchase a ticket on Ajmer Shatabdi Express from Jaipur to Delhi Cantt boarding on 14/04/2012 for . Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.
sincerely
Rajesh Bhoge

today (9/5/2012)i have done an onl9 transaction to purchase a ticket on agartala lumding express from dharmanagar to lumding on 23/5/2012.unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount. Expecting a reply as soon as possible.
sincerely
Minakshi Paul.

today (24/5/2012)i have done an onl9 transaction to purchase a ticket on konark express express from pune to secundrabad on 25/5/2012.unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount. Expecting a reply as soon as possible.
sincerely
Sekhar babu.

"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ with sbi gateway
the same happened with me while booking a ticket from ghaziabad to varanasi in bsb dli special...
please help irctc .i have no confirmation message and neither a ticket for it...
Manoj yadav
[protected]

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ with sbi gateway
the same happened with me while booking a ticket from ghaziabad to varanasi in bsb dli special...
please help irctc .i have no confirmation message and neither a ticket for it...
manish kumar sinha
[protected]

sorry. in upper comment the ticket was from patna junction to howrah junction...

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
the same happened with me while booking a ticket from hyderabad to mumbai in husansagar express
special...
please help irctc .i have no confirmation message and neither a ticket for it...
md shafi [protected]

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
the same happened with me while booking a ticket from Rajamudary to Nagpur in Dakshin express
special...
please help irctc .i have no confirmation message and neither a ticket for it...
sachin patil [protected]

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ the same happened with me twice while booking a ticket from calicut to quilon in maveli express and malabar express...
please help me out to solve this problem...i have no confirmation message and neither a ticket for it
deepak m [protected]

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ with sbi gateway
the same happened with me while booking a ticket from sealdah to patna in sdah to pnbe special...
please help irctc .i have no confirmation message and neither a ticket for it...
kumar sundaram
[protected]

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ with sbi gateway
the same happened with me while booking a ticket from junnardev to saharanpur to pench vally 59386
please help irctc .i have no confirmation message and neither a ticket for it...

sujeet kumar singh
[protected]
13/10/2012

Today (13/10/2012) I have done an online transaction to purchase a eticket from Chennai central to hyderabad boarding on 14/11/2012 for Me and my friend. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

Thanks and Regards,
Praveen kumar M
Hyderabad
mob no:[protected]

Today (17/10/2012) I have done an online transaction to purchase a eticket from Kumbakonam to Chennai boarding on 23/10/2012 for Me and my friend. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

Thanks and Regards,
Mathan Kumar
PH:[protected]

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Please give me a chance to design network for irctc and/or manage ticket-reservation for railways if not railways itself. Shame on you foolish IAS, ministers, officers and engineers! You are worst capable (let alone powerful).

IRCTC
AMIT KUMAR Send email on OCT 26 2012

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
Hello,

Today[protected] I have done an online transaction to purchase a ticket on 12141 MUMBAI (CST) TO PATNA, 132O2 MUMBAI (LTT) TO PATNA TRAVELLING DATE[protected] FOR PRACHI RAJ. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
AMIT KUMAR
Call me:[protected]

Today (27/10/2012) I have done an online transaction to purchase a eticket from Jaipur to Phalodi boarding on 10/11/2012 for Me . Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Please help me

Expecting a reply as soon as possible.

Thanks and Regards,
Ashok Bishnoi
Jaipur
mob no:[protected]

Yesterday (27/10/2012) I have done 02 (two) online transactions through ATM-cum-Debit Card to purchase an e-ticket for journey from Tiruchirapally (TPJ) to Howrah (HWH) boarding on 15/01/2013 for Me . Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated both the times and amount was debited from my account two times.

SMS notifications after transactions from the banker having these two transaction codes:
(IRCTC txn #[protected]
(IRCTC txn #[protected]

Expecting a reply as soon as possible

Jagneswar Mondal
+91-[protected]

Yesterday (27/10/2012) I have done 02 (two) online transactions through ATM-cum-Debit Card to purchase an e-ticket for journey from Tiruchirapally (TPJ) to Howrah (HWH) boarding on 15/01/2013 for Me . Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated both the times and amount was debited from my account two times.

SMS notifications after transactions from the banker having these two transaction codes:
(IRCTC txn #[protected]
(IRCTC txn #[protected]

Expecting a reply as soon as possible

Jagneswar Mondal
+91-[protected]

Today (08/11/2010) I have done an online transaction to purchase a ticket from THIRUVANNAMALAI to RAMANATHAPURAM boarding on 09/11/2010 for My family members. Unfortunately after the payment was made through CANARA payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

Hello,

Today (13/11/2012) I have done an online transaction to purchase a ticket on sangmitra Exp from jabalpur to nagpur boarding on 14/11/2012 for raees ahmed.Unfortunately after the payment was made through ubi payment gateway, the error, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
raees ahmed
Call me:[protected]

Hello,

Today (11/12/2012) I have done an online transaction to purchase a ticket on Yercaud Exp from Erode to chennai boarding on 12/12/2012. Unfortunately after the payment was made through Canara Bank payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
Priyadharshini D
Call me: [protected]

Sir i booked ticket on 17/11/12, on line for train no 12842, 20-01-13, pnr no. [protected], SL from MAS to BBS. It was waiting list on the day of travel. so i did not travel. My money not come back to my SBI account till to day.
Please take action

M.Ramakrittinan
91-[protected]

ARUN MUKERJI, I booked an E-ticket today (31/08/2013) on Indian Railway E-Ticket booking website www.irctc.co.in throuh my registered email address for self & wife, Reena Mukerji (both being senior citizens). The e-ticket was booked in AC-I by 12555 Gorakhdham Express
for 30/10/2013, boarding at Gorakhpur Jn to Lucknow NR. Payment of Rs 1, 442.47 (Rupeese one thousand four hundred forty two & paise forty seven only) was made on date, through SBI portal No POS PRCH[protected] IRCTC. The amount has already been debited from my account. This is to inform that the e-ticket processing site did not complete the process & the ticket could not be generated.
It is to request that an e-ticket may please be sent on my registered email address at the earliest or a refund of the paid amount be made
to my bank.
Thanking You
Sincerely
ARUN MUKERJI
MOBILE NO. [protected]

DATED 31/08/2013 Dear Sir, I booked the following e-ticket through www.irctc.co.in to our travel plans as follows:
Name Age Sex Train No & Name Class of Travel Date of Travel From To
A Mukerji 69 M 12555 Gorakhdham Exp A 1 30/10/2013 Gorakhpur Jn Lucknow NR
R Mukerji 60 F -Do- -Do- -Do- -Do- -Do-

A payment of Rs 1442.47 was done through SBI portal as per the debit details, POS PRCH[protected] IRCTC, dated 31/8/2013.
The e-ticket could not be retrieved from the Processing site, neither it was sent to my registered email id inbox nor retrieved from the spam site, as suggested in my earlier complaint. Therefore, I request you to please forward me an e-ticket or refund the ticketing amount to my bank.
Thanking you
Sincerely
ARUN MUKERJI
Mob No [protected]

IRCTC — tdr amount is not credited

ref no ekt[protected] is for tdr .status show that amouNt is refuneed but irctc still not credited the amount. In my account. . do t

not recceving recovery passowrd on email

Dear Sir, My id:-sonu6664 Email id:[protected]@yahoo.com Sir, want to cancel my today ticket so give me my new password as possible as.

forgot my password and userid

Please tell me how I can recover my irctc userid & password. Please sir my mobile number is [protected] & Gmail account is [protected]@gmail.com

Difference in train number

I booked a ticket through irctc from patna to anand vihar. The train number shown on the ticket was 22487 which is different from the original train number 12487. Due to this disperancy i was unable to continue the journey.

cannot log in

dear sir i cannot log in my irctc web site while clicking find trains it automatically logs out kindly resolve my problem