Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

You can go and see your irctc booked ticket if ticket is not there then amount will be send back to you in four to five working days automatically

Activate my account or cancell existing registration for on line ticket booking
Dear Sir,

I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address [protected]@yahoo.co.in
Yours faithfully
Sandeep Kumar Chaturvedi
B-16, Basnt Vihar
Budha Villa
Gwalior-474007
M.P.
Cell [protected]

Sir,
I have appllied for Registration .I got the SMS on my mobile for Verification code jyq680 and user id juniorengi but i have not received PASSWORD and username from My Registred E-Mail ID.My Registred E-Mail ID is gupta.[protected]@gmail.com and My Mobile no. is [protected].

Kindly provide me my Username and My Password.

Thanking you.
Yours truly,
Sanjay Kumar Gupta

verification code is cru677

Please activate my regestration for e tickting

sir my resistration is successful my user id is rafik57 my mobile no.is [protected] so please send me either password or active link on my mail

sir, my registration with irctc was successful my user name is gg_45 my mobile activation code is gob208 please send my pass word/ active link to mymail address.

sir, my registration with irctc was successful my user name is NRR2277 my mobile activation code is 426 please send my pass word/ active link to mymail address is [protected]@yahoo.co.in.

Sir,
I have completed the process for registration with user name vijayruta.my mobile activation code is vks516.pl send my password.

vijay

I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address [protected]@yahoo.co.in
Yours faithfully
Subhash singh
A-603 Sagar Residency Plot No 98-99
Nerul E Navi Mumbai
Pin 400706

Sir,
My irctc account has been de-activated. When I tried to create a new account by user name bashabi, it is showing as "user name - already registered". I changed the user name and also the e-mail address, but I have only one mobile number. This is also showing as registered. Now what to do? How to activate my account? Please help. My e-mail id is [protected]@hotmail.com

Bashabi Chakrabarty
AB 129 Salt Lake
Kolkata 700 064

The current registration is de activated, hence I request that kindly be activated my existing registration or fresh activation


yours faithfully
salimkumar S
Chothivilasom, Koottikkada PO, Thattamala, Kollam PIn 691020

its is banks payment gateway vendor wesite. irctc redirects to payment gateway for processing. It is not a phifising website of bank/irctc website.

IRCTC — Full refund needed

How fair is it that IRCTC debits me an amount of INR 872.42 and credits me back just INR 857 for an error in their side?

I was trying to book a ticket online on 3rd of this month and I got an error during the transaction. In case of the transaction error I believe it is only fair if you credit me the entire amount(including the service charge) because the damn transaction has not happened as yet. It is not some cancellation where you are deemed to withhold a certain charge.

The transaction details

Ref no. [protected]
IRCTC login id: sn_rect

If you need any more details respond back and I will give them.

Thx
Nithin

IRCTC — TDR Status after 9 months

I have filed a TDR for the the train cancelled by railways at last moment.
After filing the TDR within 2 days the status became Admin approaved but till date refund didn't happened... I have send repeted mails on [protected]@irctc.co.in and [protected]@irctc.co.in but of no use...

Following are my details as per IRCTC website...

Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 17-Jul-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

IRCTC — TDR money not refunded yet 8 months has been passed from journey date.

I booked a ticket in Shatabdi Special from Lucknow to New Delhi PNR no [protected].
This train was delayed by 13 Hrs. So I did not travell.
Even I was not able to cancell the ticket as my ticket was eticket and chart were prepared.
I called IRCTC customer care and they told me to file a TDR against this PNR no and your money will be refunded.

Although my TDR request was approved around 8 months back, yet I have not got my money refunded since these 8 months.
I made telephonic calls several time and mailed IRCTC.
But they did not give me ever a satisfactory answer. They always told as soon as they will get money refunded from Indian Railways, they will refund me.
I has wasted lot of time and money in tracking my refund process since these 8 months.

IRCTC — Non Refund of TDR even after 8 months

Following is auto-generated mail from irctc :


[protected]@irctc.co.in to me
show details Dec 12

Dear Customer,


This message has been automatically generated in response to the

reply of ticket regarding:
" Re: [IRCTC #787306] Ticket Confirmation: TDR not yet processed",

a summary of which appears below.


We are successfully received your ticket reply with same ticket no. 787306.

- Hide quoted text -

Thank you,
[protected]@irctc.co.in

sir,
I have booked a ticket from Krishnarajapuram(KJM) to tenali(TEL) on 12/08/2009.My date of journey was 24/09/2009,PNR No [protected], Transaction id [protected], Class SL, Fare 287. Due to some reasons i could not travel.So I filed a TDR on 28th september 2009 and the remund money is yet to be credited in my account.

According to Rules the money will be refunded with in 3 months. In my case it has been 4 months and 10 days and yet the status is being shown as forwarded to railway. Hope i would get my refund as soon as possible

Thank you,
Harsha vardhan Myneni

IRCTC — TDR Refund not credited

I filed tdr at[protected] which PNR NO.[protected] i already called to delhi so many times .every call same answer railway will as soon as possible credit to my account but still now i didn't get my money . at delhi office no one responsible person to clear this issue. really like this way how can we use online train bokking system.

totally agree...
railway service is very poor regarding TDR..
i think no body will get back teh TDR money this is only fake policy by govt...


i am waiting for refund since 15 months

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Eastern Railway on dt.27-mar-2010. Refund yet not received from concerned railway. We have also sent a reminder with all the papers pertaining to your refund case to concerned railway on dt.04-May-2010 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,

Rajmani pathak
Executive (Refund)
[protected]@irctc.co.in



Pranjit wrote:
Mr. Misra,

You are talking about your shameless attitude towards resolving the problem.
You will have to pay the interest also as per RBI guidelines.
And you will get summon as per legal procedure against you and others.

Thanking you in anticipation,
Pranjit Baran Dey
----- Original Message -----
From: tdrprocess
To: [protected]@prosoftengineer.com >> Pranjit
Sent: Friday, May 21, 2010 8:46 AM
Subject: Re: [Fwd: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]]



Dear customer,

Sorry for the inconvenience.Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/ER on dt.27.03.10 for further processing. As soon as refund, if any, received it will be credited to your card account.

Regards,

Prabudh Misra
Executive (Refund)
[protected]@irctc.co.in




etickets wrote:
Dear Team,





Thanks & regards,
Krishna Das
Executive E-tickets,
[protected]@irctc.co.in
www.irctc.co.in


-------- Original Message -------- Subject: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]
Date: Fri, 14 May 2010 13:45:37 +0530
From: Pranjit <[protected]@prosoftengineer.com>
To: <[protected]@irctc.co.in>


----- Original Message -----
From: Pranjit
To: tdrprocess
Sent: Thursday, May 13, 2010 10:23 AM
Subject: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]



----- Original Message -----
From: Pranjit
To: Pranjit
Sent: Thursday, May 13, 2010 10:21 AM
Subject: Re: [Fwd: Re: Email From IRCTC] PNR No.[protected]


Mr. Rajmani pathak
Executive (Refund)

This must be my last and final email for below mentioned matter. I have been waiting such a long time, but you people took it as fun. So you must have to face legal process as per law.
Thanks for your reluctantness.
Pranjit Baran Dey
----- Original Message -----
From: Pranjit
To: tdrprocess
Cc: mamata.[protected]@sansad.nic.in
Sent: Sunday, May 02, 2010 11:53 PM
Subject: Fw: [Fwd: Re: Email From IRCTC] PNR No.[protected]



----- Original Message -----
From: Pranjit
To: tdrprocess
Cc: [protected]@gmail.com
Sent: Sunday, May 02, 2010 11:33 PM
Subject: Re: [Fwd: Re: Email From IRCTC] PNR No.[protected]


Dear Mr. Rajmani pathak
Executive (Refund)

As per your commitement or your regular process that you have to refund the cancelled tickets within 90 calander days.
In my case you have crossed the limit.
So, I would like to inform you that you have to pay interest since I have Cancelled the Ticket as per Railway Act.

and also I am publishing this incident to the All India Daily News Paper alongwith filing a case against you to the proper forum immediately.

Thanks for your reluctgant services.
Pranjit Baran Dey
----- Original Message -----
From: tdrprocess
To: Pranjit
Sent: Monday, April 19, 2010 2:31 PM
Subject: Re: [Fwd: Re: Email From IRCTC]


Dear customer,

Sorry for the inconvenience. Kindly note that your case against PNR No.[protected] has been successfully reopen and forwarded to railway on dt.27-mar-2010. for further processing of your remaining refund. As soon as refund, if any, received it will be credited to your card account. As soon as refund, if any, received it will be credited to your card account..


Regards,

Rajmani pathak
Executive (Refund)

[protected]@irctc.co.in
Pranjit wrote:

mr.Raman Raut
Why you people are hush up!
You have to refund with interest if you won't be able to refund before 21st of April, 2010.
and I am sending all emails to the press and file a case against you before the consumer reddressal forum on 22nd April, 2010.
Thanks for your ugly reluctantness.
Pranjit
----- Original Message -----
From: tdrprocess
To: Pranjit
Sent: Monday, April 05, 2010 9:30 AM
Subject: Re: [Fwd: Re: Email From IRCTC]


Dear customer,

Sorry for the inconvenience. Kindly note that your remaining refund case of PNR No. [protected] has been reopened successfully & forwarded to the Railway on dt. 27.03.10 for further processing. As soon as refund, if any, received it will be credited to your card account.

Regards,

Raman Raut
[protected]@irctc.co.in
<!--[if !supportLineBreakNewLine]-->
<!--[endif]-->


Pranjit wrote:
Mr. Syed Mansoor Ali,

I do not want to here this date and that date? I want my money back within 5 calander days by all means.
Otherwise I have to seek relief from proper forum.
Thanks for your poor services,
Pranjit Baran Dey


----- Original Message -----
From: tdrprocess
To: Pranjit
Sent: Friday, April 02, 2010 11:10 AM
Subject: Re: [Fwd: Re: Email From IRCTC]


Dear customer,

Sorry for the inconvenience. Kindly note that Due to technical updation problem your case has not been updated on 27-mar-2010, but the now the problem has been resolved and your case successfully reopen and forwarded to railway on dt.27-mar-2010 for further processing of your remaining refund. As soon as refund, if any, received it will be credited to your card account. As soon as refund, if any, received it will be credited to your card account.. So, Kindly ignore the all previous mails except March 27, 2010 mail.


Regards,
Syed Mansoor Ali
[protected]@irctc.co.in




From: tdrprocess
To: [protected]@prosoftengineer.com
Sent: Saturday, March 27, 2010 11:40 AM
Subject: Re: [Fwd: Re: Email From IRCTC]


Dear customer,
Sorry for the inconvenience. Kindly note that your refund amount of Rs. 1390/- against PNR No. [protected] has been advice to your bank on dt.02-Feb-2010. For remaining refund we are sending 1 letter to Railway on dt. 27.03.10stating that Train Late More Than Three Hours. at the time of your journey with all the papers pertaining to your refund case. As soon as refund, if any, received it will be credited to your card account.
Regards,
Prabudh Misra
[protected]@irctc.co.in
<!--[if !supportLineBreakNewLine]-->
<!--[endif]-->TDR wrote: ******"
----- Original Message -----
From: tdr
To: Pranjit
Sent: Monday, March 29, 2010 12:12 PM
Subject: Re: Fw: Email From IRCTC


Dear Customer,

Sorry for the inconvenience. Kindly note that your refund amount of Rs. 1390/- against PNR No. [protected] has been advice to your bank on dt. 02-Feb-2010 For remaining refund we are sending 1 letter to Railway on dt. 29.03.10 stating that the Train Late More Than Three Hours. at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.

Regards,

Syed Mansoor Ali
[protected]@irctc.co.inPranjit wrote:

----- Original Message -----
From: Pranjit
To: [protected]@irctc.co.in
Sent: Monday, March 22, 2010 1:43 PM
Subject: Re: Email From IRCTC


How long I shall have to keep my patitence to get full refund?
TDR Details


Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 25/1/2010 Ticket Charge Rs 2780.00
Bank SBI Total Rs 2805.00
Train No 2260 Railway Zone IRCTC
From Station NEW DELHI(NDLS) IRCTC Zone IRCTC
To Station SEALDAH(SDAH) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Shrabani Dey 46 Female B1 0036/ LB Booked

2 Pranjit B Dey 47 Male B1 0037/ MB Booked












Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : EDR Approved
Reference No : ekt[protected]
TDR Zone : ER
TDR Filing Date : 27-Jan-2010
Refund Details
Refund Status : Refunded





Refund Date : 02-Feb-2010





Refund Amount : Rs.1390.00








----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@prosoftengineer.com
Sent: Thursday, February 04, 2010 5:17 AM
Subject: Email From IRCTC


Dear Customer,

With Reference to your TDR for the PNR No: [protected],
we are glad to inform you that an amount of Rs. 1390.00/- has been credited to your Credit Card / Debit Card / Bank Account on 04-Feb-2010 .

Kindly check the refund credited and acknowledge us the same.

In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected]

Warm Regards,
TDR TEAM

**************************************

----- Original Message -----
From: tdrprocess
To: [protected]@prosoftengineer.com
Sent: Tuesday, March 30, 2010 1:59 PM
Subject: Re: [Fwd: Re: Email From IRCTC]


Dear Customer,

Sorry for the inconvenience. Kindly note that your refund amount of Rs. 1390/- against PNR No. [protected] has been advice to your bank on dt. 02.02.10 For remaining refund we are sending 1 letter to Railway on dt. 30.03.10 stating that the Train Late More Than Three Hours. at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.

Regards,

Raman Raut
[protected]@irctc.co.in
<!--[if !supportLineBreakNewLine]-->
<!--[endif]-->

TDR wrote:
[protected]-------- Original Message[protected]--------
Subject: Re: Email From IRCTC
From: "Pranjit" <[protected]@prosoftengineer.com>
Date: Mon, March 22, 2010 1:43 pm
To: [protected]@irctc.co.in
[protected][protected][protected][protected]

How long I shall have to keep my patitence to get full refund?

TDR Details

Transaction Details

PNR Number
[protected]
Booked On
[protected]

Transaction ID
[protected]
Ticket Type
eticket

Class
3A
Internet Service Charge
Rs 25.00

Date Of Journey
25/1/2010
Ticket Charge
Rs 2780.00

Bank
SBI
Total
Rs 2805.00

Train No
2260
Railway Zone
IRCTC

From Station
NEW DELHI(NDLS)
IRCTC Zone
IRCTC

To Station
SEALDAH(SDAH)
Quota
General


Ticket Details

S#
Name
Age
Sex
Coach
Seat
Res-Status

1
Shrabani Dey
46
Female
B1
0036/ LB
Booked

2
Pranjit B Dey
47
Male
B1
0037/ MB
Booked




Reason For TDR
:
Train Late More Than Three Hou
rs.

TDR Status
:
EDR Approved

Reference No
:
ekt[protected]

TDR Zone
:
ER

TDR Filing Date
:
27-Jan-2010

Refund Details

Refund Status
:
Refunded

Refund Date
:
02-Feb-2010

Refund Amount
:
Rs.1390.00






----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@prosoftengineer.com
Sent: Thursday, February 04, 2010 5:17 AM
Subject: Email From IRCTC


Dear Customer,

With Reference to your TDR for the PNR No: [protected],
we are glad to inform you that an amount of Rs. 1390.00/- has been
credited to your Credit Card / Debit Card / Bank Account on 04-Feb-2010
.

Kindly check the refund credited and acknowledge us the same.

In case you require any further assistance, please mail us at
[protected]@irctc.co.in or call us on[protected]

Warm Regards,
TDR TEAM


[protected][protected][protected]--


How long I shall have to keep my patitence to get full refund?
TDR Details


Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 25/1/2010 Ticket Charge Rs 2780.00
Bank SBI Total Rs 2805.00
Train No 2260 Railway Zone IRCTC
From Station NEW DELHI(NDLS) IRCTC Zone IRCTC
To Station SEALDAH(SDAH) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Shrabani Dey 46 Female B1 0036/ LB Booked

2 Pranjit B Dey 47 Male B1 0037/ MB Booked












Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : EDR Approved
Reference No : ekt[protected]
TDR Zone : ER
TDR Filing Date : 27-Jan-2010
Refund Details
Refund Status : Refunded





Refund Date : 02-Feb-2010





Refund Amount : Rs.1390.00








----- Original Message -----
From: [protected]@irctc.co.in
To: [protected]@prosoftengineer.com
Sent: Thursday, February 04, 2010 5:17 AM
Subject: Email From IRCTC


Dear Customer,

With Reference to your TDR for the PNR No: [protected],
we are glad to inform you that an amount of Rs. 1390.00/- has been credited to your Credit Card / Debit Card / Bank Account on 04-Feb-2010 .

Kindly check the refund credited and acknowledge us the same.

In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected]

Warm Regards,
TDR TEAM






--

TDR Refund not credit
I filed tdr at[protected] which PNR NO.[protected], I already called to Delhi Office so many times .every call same answer railway will as soon as possible credit to my account but still now i didn't get my money . at delhi office no one responsible person to clear this issue. really like this way how can we use online train bokking system

I had booked ticket in sleeper class whose PNR No :[protected] & date if Journey was 30/07/2010, Train No ;2401, And cancelled it on 30/07/2010 at 8:40 AM. The IRCTC sent an SMS that money refunded in your Account But still it wouldn't come in my SBI'S Account. Where my money has gone, Please tell me.

I have booked a ticket from Coimbatore Junction (CBE) to Salem Junction (SA)on 15/10/2010 for journey on 09/11/2010
my account is debited with Rs214/- but i have not received the ticket and the booked ticket is also not available in booked History. So give full refund of the debited amount.
From K.Soundararajan mrs_vijaya

Dear sir,

i have registered this complaint with u for the third time with no effect.

I have booked a ticket from irctc to travel from Krishnarajapuram to Tenali on 24th sep 2009 , i could not travel so i have filed a TDR on 29th sep 2009. It has been almost a year and i am yet to receive the refund money.
PNR Number: [protected]
Transaction ID: [protected]
TDR Reference No: ekt[protected]

Please look in to this so that i don't loose faith in consumer forum.

regards,
Harsha vardhan Myneni,
Bangalore

Hi iam working one company 70years but noincriment

Please have a look and revert

Tata Bye bye

IRCTC — TDR amount short

I am a sub agent of IRCTC. My Principle agent is Flight Raja Travels. I filed TDR (not traveled) for PNR No. [protected] on[protected]. The price of ticket was Rs.712 but I was refunded only Rs.267 only which is not 50% of ticket price. I talked to IRCTC Customer care and they said that only principle agent can proceed for this issue. So I told to Flight Raja Travels to write a message to IRCTC about this matter and they have sent an E-mail to IRCTC on[protected] but I have not get any reply from IRCTC till date.

Please take any action and help me.

IRCTC — Half money refunded after TDR being filed

I filled the TDR for the train being late for more than 3 hours and as per the rules full fair must be refunded but i got only half my money back and this has been observed for many customers as
Details of the journey for which TDR is being filled is in attached

IRCTC — TDR Filed Amount not yet received

I had booked tickets through IRCTC and Train was cancelled due to Gujjar Andolan in Rajasthan,I had Filed TDR for the same on 12.01.2011. But till date refund not yet received in my account.

My Details are as under.

PNR NO :- [protected]
Booking Dt : 04.01.2011
Dt Of Joureny : 06.01.2011
TDR Filed : 12.01.2011
TDR Rules : 60-90 Days
Reason to file TDR : Train Cancelled

Train Details

Train No :12909
Train from Bandra (Mumbai)
To Nizamudin (Delhi)

Dear sir,


Kindly request you to look into the issue as it is pending for more than 3 months.

Thanks & Regards


Tejas Ashar

Mumbai

Mo [protected]

IRCTC — TDR filed amount not received

Dear Team,

This is with reference to PNR [protected] and Transaction ID [protected]. Journey dated 08/04/2011.
TDR was filed on April08 and till now the refund is not credited back by IRCTC.

Request you to kindly do the needful. The Admin status is :Admin Regreted

Regards,
Shripramode Bhattaram

TDR MONEY NOT REFUNDED.

TDR FILED ON 14.12.12 FOR PNR NO.[protected] IS REJECTED FOR REASON "NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR". IT IS DISGUSTING AND RIDICULUS. WT IS 'EDR' ?

SURAJIT DASH MOHAPATRA

Sir,

This is in reference with the TDR I had filed on 18th July 2012 for the PNR number [protected]. The reason for filing the TDR is "Passenger not Travelled". I still haven't received any refund amount for the same or any other kind of intimation from your end regarding the status of the TDR.

When I try to check the status on the IRCTC website the "TDR status" field is blank. Could you please let me know when will I get the refund?

Thanks,
-Vishal Shah

I file the TDR on 27.may.2013 but till now I am not getting my refund amount. My details of ticket & TDR is below-

Transaction Details

PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On:[protected]
Class: 2A
Date Of Journey: 23/5/2013
Railway Zone: SR Bank: SBI
Total: Rs 9782.47 Train No: 12133 Ticket Charge: Rs 9760
From Station: MUMBAI CST Quota: GENERAL To Station: MANGALORE JN
IRCTC Zone: Regional Director /Southern Zone (IRCTC), Chennai

TDR Details

Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel.
. TDR Status:
Reference No: ekt[protected]
TDR Zone: SR TDR
Filing Date: 27-May-2013

Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

So I request you to please do the necessary action on PNR No. [protected] & TDR Ref No. ekt[protected] & send the amount as soon as possible.

Thanks & Regards,

I have booked 3 tickets to sealdah under tatakal quota (reference PNR: [protected]) on November. Out of 3 2 tickets failed to get confirmed. I have filed a TDR for the same. its been more than 8 months now and i haven&#039;t recieved the refund. I have registered the complaint many time submitted all the documents at thier office (GGM STATE ROAD NEW DELHI ) but all in vain.
Please tell me how can i proceed further and get the refund.

I had booked tickets through IRCTC and Train was Delay more than Three Hours. I had Filed TDR for the same on 21.12.2013. But till date refund not yet received in my account.
My Details are as under.
PNR NO :- [protected]
Booking Dt : 21.12.2013
Dt Of Joureny : 21.12.2013
TDR Filed : 21.12.2013
Reason to file TDR : Train Delay more than 3 Hour's
Transaction Id.- [protected]
Reference No: ekt[protected]
Train Details
Train No :22405(Garib Rath)
Train from:- Bhagalpur(BGP)
To:- Patna(PNBE)
Dear sir,
Kindly request you to look into the issue.

Thanks & Regards
Amit Ranjan
Bhagalpur-812001
Mo [protected]

pls find the attacehd ticket I have filed TDR on 03rd of May 2014 because Ticket was RAC after Chart preparation since Lady was Traveling alone. so I filed TDR after chart preparation
But settlement not yet happened.

Please find the below screen of that TDR &amp; Pls do the needful.

Dear Sir,

I booked tickets for my family members with my user id, but the Train was delayed morethan 5 hrs due to some reason.
Still the paid amount was not yet credit to my Account. Can you please do needful to me how can i get my amount back and let me know due i need to follow any steps / process.

i have filed TDR also. now my status is showing EDR Updated.


please find below details.
Transaction ID: [protected]
PNR No [protected]
Train No./Name: 18520 / LTT VSKP EXP
Date of Journey: 24-Jul-2015
Date Of Boarding: 24-Jul-2015
Class: SLEEPER CLASS (SL)
From: LINGAMPALLI (LPI) To: BHIMAVARAM TOWN (BVRT)
Boarding: LINGAMPALLI (LPI)
Resv Upto: BHIMAVARAM TOWN (BVRT)
Quota: GENERAL (GN) Ticket Type: E-ticket

IRCTC — premium tatkal

it have seems that southern railway announces premium tatkal for pandian express which is not required for normal people

IRCTC ACCOUNT CLOSED

Sir, Please close my IRCTC ID: sanjeevanD forget my password and any other portion's use may ID. So request you to please close my ID Regards, sanjeevan das

irctc registration cancel and re registration

I for got my user id, password and pet name so cancel my regesyration My e mail-chakri.[protected]@gmail.com Phone-[protected]

forgot password&user id

please help i forgot password&user id plaese sent deteil my gmail id [protected]@gmail.com

CLEARING OF ACCOUNT

SIR,
PLEASE CLEAR MY ACCOUNT.

This is with reference to PNR No. [protected] and
Transaction ID: [protected] . Journey dated 04-Nov-2016.
TDR Filing Date: 05-Nov-2016 03:40:30 HRS and till now the refund is not credited back by IRCTC.

Request you to kindly do the needful. The Admin status is :Admin Regretted

Regards,
sachin ku, mar
[protected]

Yes, I am agree this complaint...Because of this verification code, we are not able to book a ticket by the time of tatkal booking...The IRCTC should take an action for this issue, ,

Really this implementation is a big trouble while booking. Already page loading will be very slow and even after everything comes up getting upto success page getting rid of all such hindrance, huh like Maria landing the Queen land.

I am facing the same problem...
IRCTC need to improve their susytem... In this case old version was better... atleast I was able to book tickets properly...
To add to above complain I would like to say that IRCTC need to increase session expire time... many time while I wait for next page (because of slow server it takes lot of time) 'Session has expired' message appears... I need to login again and wait for next page to come... it's crap and useless...

I agree with this complaint. I am trying to book a tatkal ticket since last 8 to 10 days. I have faced the every log in broblem one could come across on any given time on any website, during the rush hour of tatkal booking, 8 am to 8:30 am. After my repeated trials the page doesn't show up, if at all it shows up it is not active, the processing of the page ends up into logging off from the site due to the extra time it has taken. Now because of all this junk happening to you regularly one could only doubt these hang ups are all created and are not real but a planned barrier just to keep a common man getting the booking from this site. IRCTC athourities please do something so will be able to use this usefull site for our easy travelling needs.

and now another restriction.. we cant quick book b/w 8am to 9 am.. the only slot where one sane person would be using the feature.. that is to skip 100 pages to book a single ticket with verification image loading crap!
Irctc you are no more than a !

I too agree with the complaint. I doubt, irctc really want to stop people from booking online tickets. Then only they can sell it out to some travel agents and all, for getting commission. Nowadays, even small travel services have very good and efficient online booking web applications. but indian railway, being the biggest public sector firm in india, doesn't have one. its really shame on indian railway. stop the tie up with the irctc and help the passengers...

Scrap Verification code..plese remove it

Verificiation Code is a nightmare for tatkal booking.
There is no way to pass this stage as the image itself is not loading even after half an hour waiting time.

Railway — Reservation Coach not available in Train

On dated 04/11/2008 Train No 2ALH Amritsar to Hisar Neither having any Sleeper Class Coach nor any alternate. On the spot I hire a texi because my wife can not travle in sitting condition. My total extra expenditure due to railway Rs 92 Reservation + Rs 1700 Texi Charge = 1792.

Indian Railways — GOT RESERVATION TICKET BUT NO COACH

DEAR SIR,
I GOT A RESERVATION FROM PATNA TO DARBHANGA ON 18.9.09,PNR NO. [protected] IN TRAIN NO. 3226 , BUT SURPRISED TO SEE THAT THERE WAS NOT A SINGLE RESERVATION COACH IN THE TRAIN AND BECAUSE O[censored]RGENCY I HAD TO TRAVEL IN GENERAL COACH ...

Hi,

Have you responded to IRCTC with the details ? If not, please do so.

My ID was blocked on 12th August, after repeated mails & phone, finally they activated my account on 20th September (almost after 1.5 months)

Hi,
My Id has been blocked and i need to cancel my ticket so please recover my request

ID is: murthy_766
pass:janupandu

Railway — id blocked

sir my name is neeraj and my irctc id is blocked i already update my id but till now its showing that ur account is with multiple id please check it.

Dear sir,

My user ID vijayyan is blocked since Oct 2011. Inspite of several reminders no action has been taken.

My user ID was blocked because I had created multiple user IDs. For your kind information I have created codes because the user ID was blocked one after other.

It is kindly requested to activate my above said user ID with a new passwor.

Regards

Vijay Kumar Ayyangar
Cell No [protected]

Dear Sir,

My User ID vayyan is blocked. Kindly arrange to activate the same immediately. The same is blocked since Oct 11. Kindly ignore my earlier mail.

Regards

Vijay Kumar Ayyangar

Cell No [protected]

IRCTC — Ticket not generated but Money deducted

Hi Sir

I was booking one ticket from Bangalore to Kolkata on 12th June, 2011. Money got deducted from the SBI account but the ticket was not generated. Please do the needful to refund the ammount.

Tran ID: [protected]IG54212862

I was booking one ticket from Pune to Chennai on 24th June, 2011. Money got deducted from the SBI account but the ticket was not generated. Please do the needful to refund the ammount.
Transaction ID: [protected]

IRCTC RAILWAY — no electric current in socket for charging

there is no electric current in all sockets of coach no C3 of pune hyderabad shatabdi exress for last 15 days
so no one can do charging of phone and laptop and can not do any office work while sitting in railway

Hi,
I booked a ticket through IRCTC portal on 21st of august in 3 AC class from Pathankot to Delhi. The delivery time is supposed to be max 3 days. Its 31 today & the ticket has not been delivered yet. My travel date is 20th of october Also I tried calling up IRCTC people & also written them a mail. No one picks up the call in any of the numbers provided on the website & they don't even respond to mails. PNR Number is [protected] and transaction ID is [protected]
Thanks

I have create an account at irctc. co. in . After 5 days, that account was deactivated . No reason for that action. tell me what's the problem in my account. my id is chsjk, [protected]@yahoo.com

My have created an account on irctc.co.in. But it is deactivated now. It saya no such user id found. My user id is bireshprit and my email account is [protected]@yahoo.co.in. Kindly will you please tell me what is the reason.

My name is C.D.Singh, My IRCTC User Id:C.D.Singh Pass word is cog166, i am not able to access my account, Pl help

Respected Sir/Madam,

My IRCTC account having user id Sudarshini and email id: [protected]@yahoo.com has been deactivated for reasons unknown.

Please see to the re-activation process as I would like to continue my transaction process with IRCTC and I also have other ticket information in my account.

Please look into this in urgent basis as I am waiting to procure tickets immediately.


Thanks and Regards,

Sudarshini Datta.

Dear Sir/Madam,
My IRCTC Account is deactivated long time back.
Pleas Re activate my Account.

My E-Mail ID is [protected]@yahoo.com

Mobile No. +91-[protected]

Hi Sir,
Cancelled my IRCTC account

Callous IRCTC officials deactivated my user ID also without following principle of natural justice. My email dated Aug 30, 2010 to IRCTC officials are reproduced below. Not yet received any response from them. If some one is ready to take any legal action, i would support them.
Regards
R Anand__________________________________________

Dear Sir/madam,

This has reference to your reply pertaining to deactivation of my user Id - *****. In your reply, you have stated that my id has been deactivated due to false filing of TDR.

In this regard, i wish to state that with respect to PNR no: ******** and Transaction ID No: *********, i filed a TDR. Though, i could not travel on the ticket, while filing for TDR on April 08, 2009 I wrongly mentioned the reason as “Wrongly charged by TTE” instead of “Passenger not traveled”. Immediately, on the same day, i informed [protected]@irctc.co.in (through my email dated same date) regarding the said inadvertent error.

With regard to all other TDRs filed me, i, hereby, confirm that the passengers for whom it is booked, never travelled in those tickets. It is strange that IRCTC has not analysed the possibility of the concerned TTE of the train not marking "Not Joined" (NJ) in his chart against the name of the passenger, who actually not travelled, (for whatever reason).

It is not fair that you have not given me any opportunity for being heard (not followed the principle of natural justice) before blocking my user ID. Thus, you denied me the privilege of booking and cancelling tickets, without a valid reason.

Further, after deactivation, i created a new ID anandsracs to book tickets. The new ID was also been deactivated. Thus, you are denying me my right to book tickets through online for no reason.

As mentioned in my previous mail, while touts are allowed to exploit the online reservation, genuine travelers are being harassed by IRCTC.

Considering the above, i would request you to bring the matter to the notice of concerned officials to reactivate my user id and allow me to book tickets. Else, i would be forced to take a legal action.

I would further request you to provide me the name and details of concerned officials, who could help me in this regard.

Regards

R Anand

i am also facing the same problem. I have booked tickets online thrice in november on the same user id and password. but now i am constantly getting a response as incorrect user id and password my user id is ssns123
s s n sastry

misuse of irctc login id — misuse of irctc login id

dear sir;
Some one used my e-mail.i.d. to book e rail ticket in irctc login. please stop the user I.D. (birju_234).tatkal.

sir,

a mail was received from irctc that you have created two user ids which i against the laws and hence it has been blocked

in this connection i have mailed to them that my id rohmal is solely for my personal use and i m not interested in any commercial use. I m well established business and i m not at all interested in any such illegal activities of railways.

if at all they want to block the account why cant they block the accounts of agents who just misuse the site and carry on illegal activities of tickets.

i had also told in my mail that irctc people can just visit my place and confirm whether any such misuse of railway tickets is done or not.

till today no action has been taken from their side and my login id rohmal which is solely for my personal use is still blocked and giving me trouble since i cant book ticktets for travelling for my business purpose.

in this regards i had even written to indian railways (complain no MORLY/E/2011/02505) which was forwarded to irctc but no action taken by irctc from their end.

I hope irctc understands my problem and activates my account at the earliest. Once again i would like to make it clear that the same is used only for my personal use and i have no intention and not at all interested for using the same for any commercial use (as blamed by irtct)

i am also facing the same problem...i am booking tickets for last 5 years on words suddenly they blocked my user id...pls active my user id amaru2003...

IRCTC — blocking of user id

I have a irctc id and am also a shubh yatra scheme memeber with membership no. [protected].
My account has been blocked on the plea that I have wrongly filed a TDR. I have never filed a wrong TDR but there is response to my mails. I have some 2000 shubh yatra points also which I cannot use now. If this is the sort of service that IRCTC provides why does it request people to become members of shubh yatra , is it just to fleece its members

IRCTC — my account was blocked

sir,
I booked a ticket with a user name and password in the Irctc websight, but today when i am trying to logging into the web sight its mentioned my username or password invalid. I have to take a print of my bokked ticket for my travel, so please send the required information to my e-mail address.

My mail-id is [protected]@yahoo.com.

Dear concern,
My self aditya kumar and i have an login id in irctc for ticket booking, and i want to block my Id immidietly because i am sure my id has leacked Friday 9-sep-2010 of last week and somebody booked invalid tickets from my id last 2days right now i have recive a call from that person which credit card has used from my id i am informing you that in case frm these day any ticket is booked from my id i will not responsible for that...
Kindly do the need full and block my id immidietly
id-adi7145
name aditya kumar

sir,
my irctc id is ritesh991 my password is blocked.please help me

sir,
my id is khalsa5555 and my id is blooked
plase help me.

My id vbpandya is BLOCKED

Please help me to re-avtivate the same .

I wad using it for past many years

Infact I had registered when people were actually not aware of ITCTC.

'vnaidu37' is my irctc user I'd. This is blocked by irctc officials. Please unblock it.

myid vk9323 is blocked please help me to re active the same

sir
I am Arup Khanra MY IRCTC ID BLOCK
NEW ID

I was forgot password.Hint QUATIONS Answer is corrcert but not rectrive the password.how to possible log in my account.and one ticket cancillation urgent requred.


Regards.
RGopakumar.
[protected]

Password Changed for IRCTC Login (Unable to reset)
Dear Sir/Madam,

Today when i try to logon to irctc using my login credentials.
Its through error message as 'Invalid Username or Password'


Also i doesn't remember the 'Forget Password' answer.

Kindly help me to reset the password for my irctc login
Since I have some upcoming planned journeys and those tickets are present in this login.

Login ID: rgopakumar
If i need to contact any respective customer care department for resetting the password.
Please share the contact details

If you need more details, kindly let me know.


Regards.

RGopakumar
[protected]
[protected]@gmail.com

I forgot my password.
I am trying for another new user name and password. But it is not allowing

i want to get a print of my booked ticket its on 26 may from indore to mumbai but i am unable to login to my irctc acc even though my user name and password is right.i went to irctc reset password

wizard i gave the correct answer of that question but did not get any email regarding reset password plz help me its really urgent

AFTER UPDATION OF PROFILE COUPLE OF DAYS I AM NOT ABLE TO LOGIN TO MY IRCTC ACCOUNT. MAY BE I THINK DUE TO AN ERROR IN WRITING MY EMAIL ID AS `COM' INSTEAD OF ` 'CO.IN

KINDLY SENT ME THE NEW PASSWORD IN MY BELOW MENTIONED EMAIL ID.
[protected]@yahoo.co.in.

with regardd

VIJAYAN KP

PLEASE SEND ME THE NEW PASSWORD IN TO MY BELOW MENTIONED EMAIL ID. OR SMS TO MY MOBILE NO: [protected]. I AM A SUBH YATRA MEMBER.

UNABLE TO OPEN THE IRCTC ACCOUNT.

[protected]@yahoo.co.in.


WANT TO CANCELL FOUR E TICKETS SOON.

VIJYAN KP

Indian Railways — invalid username or password

dear sir, my irctc id is MRINMOY61 which is not working. Always showing Invalid username or password. so plz send me the new password to activate my account immediately

dear sir

my self malayaranjan gajendra unable to log in to irctc.com

always shows it incorrect id or password aalso am forgot my password


kindly help me

log in id-mrgajendra

malayaranjan
mob-[protected]

IRCTC — TDR not refunded for past 360 days

Sir,
I have booked tickets on 26/10/2009 from ndls to cnb.Details given below.

PNR NO. [protected], DATE OF JOURNEY 31/10/2009, TICKETS VALUE RS.376, CLASS 3AC, ONE PASSENGERS, NAME VALSALA NAIR. Due to train was running late of 5 hrs I have filed TDR for cancellation So, here I request you to please refund the amounts as soon as possible.

Your refund request has been filed successfully against Reference No: ekt[protected].
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 31/10/2009 Ticket Charge Rs 356.00
Bank CITI Total Rs 376.00
Train No 2878 Railway Zone IRCTC
From Station NEW DELHI(NDLS) IRCTC Zone IRCTC
To Station KANPUR CENTRAL(CNB) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 valsala nair 51 Female G5 0042/ SU Booked
Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : SER
TDR Filing Date : 01-Nov-2009
Forward To Railway On : 11-Nov-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Dear All,

Exactly same thing happened to me as well..
I have been told that I wrongfully filed TDR.
They blocked my IRCTC id, so bound to loose money as by this week I had to cancel tickets.

There has to be some solid mechanism to avoid such inconvenience and injustice from Govt.
we all know what indian railways TTE are like. They are just behind money everyday. No big deal if they sell your seat and mark as you present..

I think Indian Railway should come with some serious solution to it, where frauds get penalised, but no truthful TDR should be rejected.

Regards,

Dear all,

I'm also got into the same situation. My irctc account got disabled today, ( noted when i tried to login for printing my e-ticket ). I am un-able to login to my account now. There was just one mail communication about the false TDR request and IRCTC just blocked my account!!!

There should be some mechanism to avoid this kind of inconveniece to the customers. Something like TTR should only be able to cancel the booking from customer if he's not shown even after 3rd station ( or may be after 100 km ) from the boarding point. He should be only be able to cancel the ticket if the customer is not able to board the train. It seems like TTR is allotted my ticket on that date to some body else and marked as I've travelled on that day !!!

This action of just de-activating the account without clarifying the reason of the incident, is not good one as it causes inconvenience to the people of India. There has to be some strict vigilence and control over the TTR's actions, rather putting unwanted actions on the customers.

Please take this as serious and put some process to avoid this.

Thanks,
Arun.

I have also faced the same problem. I am a respectable Oil PSU employee and the ticket in question is of worth Rs. 100 only. How can IRCTC block my ID without assigning any reason ? I am ready to take up the matter to the Court if required. Please find my fruitless communication with these people:

______________________________________________________________________

>>No reply on the subject till now. Pl look in the matter urgently. I am facing a lot of trouble because of the issue.

Akash.

>>> Akash Deep Tewari 8/16/2010 11:10 AM >>>
Dear Sir,

Thanks for your reply. As you are aware of the general practice followed in Indian Railways, the TT allots the seat of the passenger not traveling to some other traveler. Hence, it goes on record that the person had traveled though physically it is not true. In this case, the same thing might hold good. Please note again that the undersigned is a respectable Oil PSU employee and will not resort to such means.

It would be very helpful if you may take up the matter with the concerned authorities and re-activate my ID as I am facing gross inconvenience because of this step.

Pl do the needful.

Thanks and Regards.

AKASH DEEP TEWARI
SALES OFFICER - HPCL

_____________________________

>>> tdr <[protected]@irctc.co.in> 8/15/2010 11:52 PM >>>
Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR
No.[protected] has been regretted by Southern Railway on dt. 16-Jun-2009
stating that “360-SR/5 As per records Passen
ger(s) travelled on the ticket”. Against their letter
no.MAS/8-9&9-10/E&I/Dlr5/15.5.9SR for further assistance please mail us.


Regards,


Shiraj Ahmad
[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>
Ph:[protected]



[protected]@irctc.co.in wrote:
>
> Dear Concern,
>
> Plz look into the matter.
>
> Mail id: [protected]@hpcl.co.in <mailto:[protected]@hpcl.co.in>
>
>
>
>
>
>
>
>
> Thanks & Regards
> Pratima.
> [protected]@irctc.co.in
> www.irctc.co.in
>[protected]
>
>
>
>
> ----- Forwarded message from [protected]@hpcl.co.in -----
> Date: Fri, 13 Aug 2010 21:53:04 +0530
> From: Akash Deep Tewari <[protected]@hpcl.co.in>
> Subject: Fwd: Your USER-id deactivated
> To: [protected]@irctc.co.in
> Cc: [protected]@irctc.co.in
>
> Dear Sir,
>
> Pl refer the subject. My login ID is akash885. Please note that I have
> not filed any false TDR vide PNR No:-[protected]. The cost of the
> refund will not be more than Rs. 250.00. There is no reason for me to
> cheat for this meager amount. Using words like "fraud" will not serve
> any purpose. You have deactivated my account without sending any
> intimation. This is very wrong on your part. I have been booking thru
> IRCTC for last 3 years and have booked tickets worth thousands and
> have never resorted to any such means.
>
> Even if the passenger has traveled on the above ticket, Railways
> should not have processed the TDR instead of taking this extreme step.
> As per my knowledge, railways process the TDR after looking in their
> records. The payment is reversed only after confirmation from the
> Deptt. How is this possible that they have first reversed the amount
> in my account and then now they are sending intimation to IRCTC.
>
> It is very bad for the image of your Organization. Pl look into the
> issue and re-activate my account. I have many important tickets booked
> from my account for which the journey is due. I am facing acute
> problem because of this step. Pl do the needful.
>
> Thanks and Regards.
>
> AKASH DEEP TEWARI
> SALES OFFICER - HPCL

I am also facing the same problem. My user id is alok_dipti. IRCTC deactivated my account.I have already 3 outgoing future tickets, out of them I have to cancel one.
They wrote that I filed false tdr but this was never the case.
I already send them mail several times but they didn't replied neither take any action.
my email to irctc is [IRCTC #1380433].
Regards
Alok Trivedi

I faced the same problem.
I filed a RTI in pune Division
And I will be filing a Suit in consumer court as soon as i get the reply from RTI
The RTI officer has already told me what reply i would get.
I would file a class action case against IRCTC and Indian Railway if you people support me.
You can contact me at neilsatyam at gmail dot com

My IRCTC account is also disabled without any prior notice its so rude, if account is in thier hands, they are behaving like anything(IRCTC).They should ask for reason for filling the TDR and if not satisfied should disable account with proper evidence. Govt is also encouraging them instead of stopping so.
Now the customer care number don't work and if it works its always busy.
II am trying to contact but I am always failed, any body know's the any other point of contact either PH No or mail ID,

Callous IRCTC officials deactivated my user ID also without following principle of natural justice. My email dated Aug 30, 2010 to IRCTC officials are reproduced below. Not yet received any response from them. If some one is ready to take any legal action, i would support them.
Regards
R Anand__________________________________________

Dear Sir/madam,

This has reference to your reply pertaining to deactivation of my user Id - *****. In your reply, you have stated that my id has been deactivated due to false filing of TDR.

In this regard, i wish to state that with respect to PNR no: ******** and Transaction ID No: *********, i filed a TDR. Though, i could not travel on the ticket, while filing for TDR on April 08, 2009 I wrongly mentioned the reason as “Wrongly charged by TTE” instead of “Passenger not traveled”. Immediately, on the same day, i informed [protected]@irctc.co.in (through my email dated same date) regarding the said inadvertent error.

With regard to all other TDRs filed me, i, hereby, confirm that the passengers for whom it is booked, never travelled in those tickets. It is strange that IRCTC has not analysed the possibility of the concerned TTE of the train not marking "Not Joined" (NJ) in his chart against the name of the passenger, who actually not travelled, (for whatever reason).

It is not fair that you have not given me any opportunity for being heard (not followed the principle of natural justice) before blocking my user ID. Thus, you denied me the privilege of booking and cancelling tickets, without a valid reason.

Further, after deactivation, i created a new ID anandsracs to book tickets. The new ID was also been deactivated. Thus, you are denying me my right to book tickets through online for no reason.

As mentioned in my previous mail, while touts are allowed to exploit the online reservation, genuine travelers are being harassed by IRCTC.

Considering the above, i would request you to bring the matter to the notice of concerned officials to reactivate my user id and allow me to book tickets. Else, i would be forced to take a legal action.

I would further request you to provide me the name and details of concerned officials, who could help me in this regard.

Regards

R Anand

Finally, my account is activated..
[protected][protected][protected][protected][protected][protected][protected]---...⇄
[protected]@irctc.co.in
Mon, Sep 20, 2010 at 8:54 PM
subjectYour USER-id activated


Dear Customer,

On your email request, we are activating your user-id xxxxxx Further for any clarification please write to [protected]@irctc.co.in
[protected][protected][protected][protected][protected][protected][protected]---...⇄

IRCTC — DEACTIVATION OF USER ID CHARGING FALSE BLAME

Dear Sir,

My IRCTC user ID: railsourav is blocked blaming that I have made a fraudulent claim of TDR on ticket PNR no [protected]. The ticket was from Barauni to Howrah on 04.10.08 for my wife, Mrs. Aparna Das.She had to reach Howrah on 05 th and accordingly came station on 4 th oct night. But the train was on 12:01 AM and hence her booked train left barauni station previous day. She realized her mistake and requested TTE for a seat. As seats were available, he charged suitable penalty and gave her a berth in 2AC with manual receipt. Afterward, I filed for TDR for the ticket of 04.10.08 and after a long period of 2 years, I am blamed with a fraudulent claim.

I strongly protest against the blame on me. If Mrs. Aparna Das, my wife, had traveled on 04.10.08 12:01 AM, how is it possible for her again to travel on the same train very next day, which you too can check from your data. If somebody else is traveling on her name on the train she missed, then it is a fault from the end of rail authority and I should not be charged for that.

My user ID is created on 2003, and I am consistently using your services for years accounting transactions of more than Rs. 2-3 lakhs. During these hundreds of transactions, I was loyal to IRCTC rules and bindings all the time. I am still having 5 e-tickets with me which I am yet to travel.

I request you again to look into the matter and do the needful
Thanking you,



Sourav Moy Das
Manager(IT)
Head Office,DIT
Allahabad bank

Respected sir,

This is for your kind notice that you (HPCL) had advertised for selecting Retail Outlet dated on 20.06.2010 in Hindu/Dinakaran.In that advertisment there is a offer for land at NALLAMPALLI at S.NO 141.But in that add you (hpcl) never specified the road weather the offering site comes on STATE HIGHWAY or NATIONAL HIGHWAY, Further you (hpcl) never mentioned weather the site needs from Nallampalli village are Nallampalli Block.But you (hpcl) accepted Application from both side candidate from NH and SH.Interview was conducted on 28.10.2010.But you (hpcl) selected a candidate named N.Arun kumar who having his land at ADHIYAMANKOTTAI near by village to NALLAMPALLI.
I bring this to your notice that the selected site ADHIYAMANKOTTAI does not comes under the advertised site at S.NO 141. This is offence under your Guidelines for selection of Retail Outlet Dealers under para.no.12.AVAILABILITY OF SUITABLE LAND.So please take required steps regarding this subject.And I here says all above message is True.

very truly yours,
venkat

I think there is no mechanism for sudden deactivation of irctc online account. Today(April 20, 2011) my account 'hmr1967' has been deactivated under the reason of false TDR worth Rs 100/- (Sept 12, 2010) without any intimation. When I contacted the customer care I was treated like a criminal as I had (supposedly) filed a false TDR. In spite of repeated requests to send me the process for payment of Rs 100 or Plus penalty or atleast sending of printout of future tickets no reponse. It is shocking that no customer complaint settlement mechanism is in place at IRCTC. Who is responsible for the loss of ticket charges and penalty to be paid . I am travelling tomorrow(April 20, 2011) and next week with my family and very difficult to get tickets even in Tatkal. Will some one from irctc reply to my mail id hitesh.[protected]@hotmail.com and help. Thanks.

IRCTC — Not able to Book tickets in spite of the suitable period

Hi ,

We are trying to book the reservation tickets but we are unable to do so as we get the error "The Dates given were outside ARP"

This is resulting in waiting reservations which could have been confirmed.

Thanks