Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am having my user id as Rajanguru with IRCTC for Railway ticket booking. It seems my user id is deactivated as I could not not log in for the past one week,...

Respected Sir/ Madam,
i booked a ticket on 13th august 2010 with a user name & password in the irctc websight. but today when i am trying to logging into this website its mentioning my user name or password invalid. when i went through the forgot password option & gave the answer of the question i have selected its showing an incorrect answer alert.
i really need to access my account having the same user name & password...

Dear SirMadam,,

I m a regular user of irctc having more than one account but i use only one account as my regular usage.I got mails that all my accounts are deactivated including the account by name "channaprag" which is utmost important to me. I have to cancel few tickets for next week from this account. I am using this account only for personal purposes and not for commercial use.

So, please consider...

IRCTC Team,

I want to bring into your notice that I filed TDR against PNR No. [protected] and got the transaction ID - "[protected]".
The ticket was booked on[protected] and the date of journey was[protected] for two passangers. The fare I paid for the ticket was Rs 1900.
On the day of journey the train was reported late by 10 Hours from the scheduled time at Ayodhya Station ( Information provided by Station...

I booked a ticket of Rs. 282.0, from IRCTC site, from, train no.3147, UTTAR BANGA EXPRESS, for 1 passenger in sleeper class, from SEALDAH(SDAH) to NEW COOCHBEHAR(NCB), for the date 14/08/10, booked on 11/08/10, with transaction ID [protected].
Money has been deducted from my account of SBI but ticket has not been booked. Kindly refund my money amount Rs 282.0 to my SBI account.
thanking you.
regards
JAYDEEP BHATTACHARJEEbr...

Hi,

I booked 4 e-tickets through IRCTC from Amritsar to Delhi. All the tickets were in wait-listed.
On the day of Journey only two out of the four tickets got confirmed and rest were still showing as wait-listed.

I sent an email to IRCTC regarding the same, and they assured me that it would get refunded within 90 days. The TDR was filled on 1st of April 2010. I waited for 90 days, but nothing was refunded...

I had booked i-ticket on 7th of August from WWW.IRCTC.CO.IN in Pune, but yet it has not been delivered on my address.
IRCTC tieuped the delivery with wrong courier service overnight express courier service because they are not delivered without follow-up.
I have faced this type of problem several times I got the tickets after passed the journey date....

I am vijayakumar from bangalore , i had booked a train ticket from Bangalore to chennai in 6221kaveri express for 03/sep/2010 on today ( 9/aug/2010) through
my IRCTC account ( username : spellvijay ).

Hot Payment Successful.

Your Payment Confirmation Number is 19305611 Mail sent successfully.
My Transaction was successfully done and cash has been reduced from my Axis bank account through net...

hello sir...
i have booked two e-tickets through on line IRCTC website .i have my PNR for both tickets .but i forgot my password of IRCTC login even the security question also. so i am unable to take a printout of my tickets.i wrote a mail to [protected]@irctc.com also .but till now no reply .
please kindly help me in some way to get printout of my tickets.

thanking you.............

Hi,
I tried booking online train ticket,money is debited twice but only once the ticket is booked.
I've enclosed debit details below.
Can i get an solution for this complaint and will an prevent measure be taken to stop such act.

[protected]IG25739279 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT
[protected]IG25730959 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT
Pls mail me [protected]@yahoo.combr...

Suddenly my irctc user-id got deactivated, the answer I got is a terms & conditions used in irctc, which I was not aware of.

My complaint is, if there is a clause like below why cant they do this while creating an account itseft, Why after so many months after the account is created and you have a ticket booked in that account only not in any other.

The terms & conditions of irctc is as follows
...

DEAR SIR ,
I AM K SANGHAVI FROM SURAT. I BOOKED BELOW e-Ticketing FOR SURAT TO HOWRAH BUT ONLY ONE TICKET CONFIRM AND THREE TICKET WAIT LIST SO WE CAN NOT TRAVELL WITHOUT CONFIRM TICKET AS PER RAILWAY RULES BUT RAILWAY NOT GIVE ME REFUND FOR WAITING TICKET TILL NOW SO PLS THIS IS VERY BIG CHEAT BY RAIL
PLS GIVE ME REPLY ON MY MOBILE NO [protected]

Electronic Reservation Slip
This E-Ticket...

I have booked 2nd AC Ticket with following particulars
Transaction ID: [protected], PNR No : [protected],Train No. & Name: 0386A/HW GAYA SPECIAL , Date of Journey:02-Apr-2010, Class: 2A ,
From: HARIDWAR JN(HW) To : LUCKNOW NR(LKO)
Distance: 0493 KM
Boarding : HARIDWAR JN(HW) Resv Upto: LUCKNOW NR(LKO) Quota: General
Scheduled Departure: 08:45* Total Fare : Rs 772.00 Adult: 1 Child: 0
SNO....

Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/CR Railway on dt. 07-apr-2010 for further processing and it will take atleast 90 days. As soon as refund, if any, received it will be credited to your card account.





Regards,

Sajjan Kumar

Executive/Refundsbr...

Another win for Dalals, touts, and unautorised agents courtesy Indian Railway's decision to ban Authorised Agents to book Tatkal tickets


India is supposed to be a free and fair country- therefore when I came to know about IRCTC’s new rule barring agents from tatkal bookings I was absolutely stunned. On what basis have the Railways decide to bring this rule into play? I used to think government policies are made...

Dear Sir / Madam,
Today i booked a E-ticket from Lucknow (LJN) to Varanasi (BSB) through IRCTC. After finishing booking of ticket with my ICICI debit account there an error occurred.Then after 5 mins i tried again but the same error occurred again Finally i found that the money is deducted from my account for both the transactions but ticket is not booked.

For your info my the ref number of trancations are "[protected]"...

Dear representatives,
i have booked ticket online from irctc website on 30th of june, but due to some problems in network connection ticket was not booked.
But the amount for that ticket is debited from my account and no transaction details were sent to my email.
details of my transactions are
TRAnsaction ID: [protected]
date of booking: 30th june
irctc username :senhl88br...

I’m the owner of a small travel agency in Kolkata. I’m deeply distressed by the Railways ruling that took place yesterday barring agents from Tatkal bookings between 8:00 and 9:00 am. I have invested all my money in my travel agency. A decision like this is very damaging for small-time person like me, as this is my only source to earn my livelihood.

I want to ask a very basic question- on what basis does the government...

I have been a regular user of your website for my travel bookings, but this time it was a sad experience. I was booking a ticket (Tatkal Quota) from Mumbai to Ahmedabad on 30 June 2010 for 2 July 2010 and in the process your website failed to confirm my ticket, but was smart enough to debit my funds (Rs.814/-) immediately. I then contacted your call center immediately and they advisd me that the funds will be credited to my account by yesterday...

Dear Sir/Madam,

I haven't received refund for my TDR filed on 18-JAN-2010.
It has been long time that the status is changed to 'Forwarded To Railway' but the refund has not been made.

Also I would like to know what is the maximum time the refund may take (as in the site it is mentioned that the TDR refund wll be made within 90 days.)

The required details are as follows : br...