Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,

As in last date of journey bookings were in 'waiting list' status, we cancelled the ticket and filed for TDR. After asking Customer care they said it might take max of 3 months. Its alomst 6 mont now and I am still in witing state!! and we do not know whom to approach, if not by Mr. A then who is A's boss?
These are my TDR details.

PNR Number [protected] Booked On 5-4-2009
Transaction...

my name is ramprakash mahato. and my agancie name is mithala tavels i am book ticke www.irctc.itzcashworld.com . sir i am booking a ticket 30dec2009 bct to jp train no 0237 train in 8:03:04 am but ticket is isuue to ticket pnr no [protected] and second pnr no [protected] sir i am booking one ticket but irctc is issue same name two ticket pelase find this matter and refund and reply me .

kindly note that pelase refund me otervise...

Hi,
I bought a confirmed e-tkt for my mother from Abohar to Delhi on A.c chair car (pnr#[protected]

Initially it was wait list but two days before the journey it was confirmed..So she boarded the train but in the middle she was asked to leave the ac coach as TTE told her that seat is unconfirmed ..
She was sick she had to travel a journey of 7 hours without the comfort that she had paid for.

br...

Since last 3 months I am accessing indian railway website , www.irctc.co.in for booking the tickets
It is the most pathetic website and you can not access the webpages properly
It can not handle the traffic after 8 AM and your payment gets debited after that it is very difficult to get the money back from these pathetic people...

refund of failed transaction in irctc online booking :



i booked two tickets using mu SBI debit card from varanasi (MGS) to chennai egmore(MS) in GAYA express train no :2389 on 23.12.2009 .

After making the payment i got message session expired.I checked my sbi debit card bank transactions and I can see a payment of Rs 1063/- made. However when I see the list under "Booked Tickets" on...

veryy bad webSite service verrry slow...

better close to irctc website.. STUPID...

Dear Sir,

I am a daily user of irctc website and I fear something abnormal happened today.
I tried to book tickets for 2 people(my parents) under tatkal from Chennai Egmore(MS) to Trivandrum Central(TVC) in Ananthapuri Express(6123). The total availabililty under tatkal is 206.
My PNR [protected] got generated at 8:04, but I am shocked to find it in waiting list 71,72.
I have booked many tickets in tatkal...

Dear sir,
I had tried a ticket booking through net on 6-12-09 but transaction could not be made sucess fully. On reviewing Failed transaction it clearly shows that trasaction faied & ticket not booked and payment has not been received from the bank but ICICI bank shows that payment has been made vide reference no.74477489340022656706097.
The details of trasaction as noted from failed trasaction are as:
PNR:0
Trasaction...

Hi,

Today i booked from Dausa to Ahmedabad with Boarding Point as Jaipur. My PNR No [protected].
But the Tickets were booked with Waiting list where as there were 213 tickets avaliable from Dausa. The waiting list was for Jaipur Station so only i booked it from Dausa. I am charged from Dausa where as they provide me Booking from Jaipur .

My Complaint is that when they provide Booking from boarding Station...

I have comlained to IRCTC about it's poor tour package on July 24, 2009. The concern have not replied yet. What can I do now? Go to consumer court>

The following is my complaint.
IRCTC
Posted:[protected] by Satish S. Kulkarni Send email


Poor tour package
I, Satish S. Kulkarni, booked 8 seats for the New Glory of Himalaya Summer Vacation Package, for the date May 30 to...

SIR,
> >>
> >> TICKET FOR RAVELLING 4M BDTS TO JAMMU ON 3/7/2009 WAS TAKEN WHEREIN
> >> ONE CANCELLATION WAS MADE AND U HAD ASSIGNED IRCTC #405934. PNR NO.
> >> IS [protected].
> >>
> >> TILL DATE THE REFUND FO ONE PERSON HAS NOT BEEN GIVEN KINDLY INFORM
> >> IMEMDIATELY AS TO WHY UNNECESSARY DELAY IS BEING DONE TO REFUND THEbr...

I have filed a TDR on 31-May-2009 due to delay of train and that is also Admin approved in June and now it's December still I am waiting for the money to be credited in my account. Beside I have written a mail to irctc([protected]@irctc.co.in) in sep-2009 and reminder on[protected].

So I like to know How I will get my refund....

Dear Sir,

I have filed TDR on 5/6/2009 for refund of my tickets. Almost 6 months are over and still not received any refund of my tickets. Whenever i called up for refund, i got the reply it is in process. I do not know how to make escalation for this matter. My PNr no is [protected] and transaction ID is [protected].

Pls. find the correspondance with IRCTC for your record :

tdr <[protected]@irctc.co.in>...

Poor quality of tea was served in 2650 KTK SMPRK express on 16.11.09 after Kazipet and on pointing it out the vendor of the Pantry Car said that type of tea only will be served.He was not wearing his name badge and refused to get the complaint book. I had to go to the Pantry Car No: SWR 89809 to complaint to the Manager, he was more adamant and refused to give the complaint book on the plea that he was not having one and said he had told...

From: rajendra reddiwal [protected]@rediffmail.com
Subject: not refund money after paasing 4 days
To: [protected]@irctc.co.in

i had booked and cancelled two ticket on dated 30/11/09 evening each type , mony not refunded,
CANCELLED TWO TICKET PNR NO [protected] , [protected]
FAILED TWO TICKET TRANSACTION ID-- [protected] ,[protected]

ABOVE FOUR TICKET MONEY BLCKED BY IRCTC SINCE 4 daysbr...

Dear Sir/Mam.

I had booked 3 tickets in Aug 2008 for travel between Del-Agra under PNR [protected]. These tickets were on a Waitlisted basis and as only 1 out the 3 tickets got confirmed before the train departure, I requested the Customer care centre via call to cancel all 3 tickets as no such option was available on the website.
I was assured that as no one would travel under the ticket, the total amount of 2100 would...

i am the regular traveller by railways, particularly Central Railways, and i have personally experienced that most of the stalls/canteens situated on the platforms are charging more than the MRP price of the products like for cold drinks they charge Rs.25/- instead of MRP of Rs.22/- only, when we argue the justification is given that they are charign more for keeping it in the cold condition.....
is it fare.. because the the stall/canteen...

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/South Eastern Railway on dt.21.05.09. We have already issued Reminder No. 1 dt.03.10.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt.11.11.09 with all the papers pertaining to your refund...

Dear sir,

I filed a TDR for refund on IRCTC.CO.IN as my train SHATABADI from New Delhi to Amritsar got cancelled in between the journey at Ambala because of Riots in Punjab.

The PNR no for that is [protected] and I filed it on 27-May-2009.

Its Admin has been approved as it is a very valid reason for cancelation.

Please kindly help me to get payment of my tdr back as it is pending...

Hi Sir,

I have booked the ticket via IRCTC from Secundrabad to Rajahmundry. But due to some personal problem i couldnt Travel that day, in this reason I have requested irctc to file the TDR for refund of full amount.


I am submitting the details as follows.

Booking details:
PNR No [protected]
Train No 0866 Train Name NZB VSKP SPECIA
From SC To...