[Resolved] Karbonn Mobiles — Hopeless Handset and Services

sauga30

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

I have bought a new Karbonn Mobile Handset Model Name A9 on September 3rd 2012 from Poorvika Chennai and after few days back faced problems like Low voice reception in loudspeaker and music player auto off speaker problems and also software issues.
So, I already intimated to Karbonn authorised service center based out Chennai : Cell Tech
No.8, First Floor, Cison Complex, 150, Montieth Road Egmore Chennai. They took my phone for repair and informed me that the set is to sent to Bangalore for repair on 29th September 2012. Work Order Number: KA[protected] but till now I have already visited Cell Tech thrice and they are telling that the handset is having some problems.
I am just running out of my patience as I have bought the handset and not able to use the same

Guys,
Its my request please don't believe Karbonn and go for it as they are purely nonsense. Please go for some branded Nokia, Samsung, HTC, Blackberry...

Tamil Nadu Service centers guys even dont know to speak English. Nonsense Illiterates.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

agrawalbrijesh

from Ahmedabad, Gujarat

Karbonn Mobiles — No Customer Care services

Hi,

Email ID given on website is not working, even there are no regional offices or customer care centre in cities for Karbonn mobile.

sauga30

from Mumbai, Maharashtra

Please do the needful as I have been cheated by the Karbonn as they are selling products in Tamil Nadu as well as South India but they told me they are not providing services to South region. Only Bangalore head office and [protected]@utlinks.com are not really responsive since 2 months.

From: Support [[protected]@karbonnmobiles.com]
Sent: Wednesday, November 21, 2012 11:17 AM
To: [protected]@rediffmail.com
Subject: RE: Hopeless Service From Karbonn Service Center

Dear Customer,
Thank you for contacting Karbonn Customer Care.
With reference to your query regarding A9 Model, we would like to inform you that, we are not handling the Southern Circle Area from here, we Just Handling only northern circle. So you Just contact with Tamilnadu customer care no[protected] OR mail [protected]@utlinks.com also Bangalore head office number[protected]/[protected].

We hope the information provided above is up to your satisfaction so we request you to provide your valuable feedback in order to improve our customer service.

Thanks & Regards
Customer Support
Karbonn Mobile

s.sankar

from Mumbai, Maharashtra

Guys, 100% true, very bad service provider, i have given my K9 in the month on May13 and we are now ending July13. Still these guys couldnt deliver the product after service.
'
The service associate Mobile India, CIT Nagar, Chennai will attend 1/18th call and will say another "1 week" 1 week". Shameless people.
am thinking for taking legal action on this.

pl pass to your friends, not to buy Karbbon products
regards -sankar