Karbonn Mobiles — Worst Customer Service | |||
Dear Sir/Madam, Before couple for days i buyed Karbonn A1+ mobile and came abroad. After some days the phone has started restarting frequently. And now it dosent goes after the Boot logo. I mailed to Karboon support about a 50 times but there is no response from them. Please do check about this matter. Thanks and kind regards, Matin Modak, Kuwait Was this information helpful? | |||
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I use Karbonn Multiplex Mobile. It's Touch pad is broken. But still working good. I want to change that.What can I do?
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sir
i bought karbonn a1+ on 1/4/13 after 2 months while rebooting my phone it got dead and nothing happened after that the phone not even started i called the shop from where i bought the phone they told me to take the phone to the micromax service center and it will be repaired.But the people at micromax said that they are not handling major hardware and software problem as they do not have the s/w available.So i tried calling tollfree no printed on karbonn klinic booklet which they provided with the handset but it never connects.So i mailed to [protected]@karbonnmobiles.com they replied after 12 HOURS saying that " We do not handle south area from here" and provided me the no. and email id of Madhya pradesh office. I mailed to the email address provided i.e nps.[protected]@gmail.com telling about the problem they replied requesting my bill's copy and IMEI no..I provided that, they again replied asking about the exact problem, i told that my device has got dead, she replied that i have to send my handset to bhopal as no service centres are present in bhilai. I again replied asking about some details and after that NO REPLIES ever come from that mail.
HUH! Quite a Long Process But it didn't end here
After waiting some days for reply i decided to call to the MP service centre no. and told about my problem and they said that
"SIR WE CANT DO ANYTHING FROM HERE"
I Just want to know if you don't have service centres in the entire chhattisgarh then why are you selling your handset here and also i want my handset to be repaired as it is in warranty period.
i bought karbonn a1+ on 1/4/13 after 2 months while rebooting my phone it got dead and nothing happened after that the phone not even started i called the shop from where i bought the phone they told me to take the phone to the micromax service center and it will be repaired.But the people at micromax said that they are not handling major hardware and software problem as they do not have the s/w available.So i tried calling tollfree no printed on karbonn klinic booklet which they provided with the handset but it never connects.So i mailed to [protected]@karbonnmobiles.com they replied after 12 HOURS saying that " We do not handle south area from here" and provided me the no. and email id of Madhya pradesh office. I mailed to the email address provided i.e nps.[protected]@gmail.com telling about the problem they replied requesting my bill's copy and IMEI no..I provided that, they again replied asking about the exact problem, i told that my device has got dead, she replied that i have to send my handset to bhopal as no service centres are present in bhilai. I again replied asking about some details and after that NO REPLIES ever come from that mail.
HUH! Quite a Long Process But it didn't end here
After waiting some days for reply i decided to call to the MP service centre no. and told about my problem and they said that
"SIR WE CANT DO ANYTHING FROM HERE"
I Just want to know if you don't have service centres in the entire chhattisgarh then why are you selling your handset here and also i want my handset to be repaired as it is in warranty period.
karbonn Titanium Octane plus touch screen crack
Iam having Titanium Octane plus mobile, Purchased 17th Nov 2014.Unfortunately touch screen was hit and crack, when i had put in my pant pocket. please give a replacement opportunity.bettery
sir, we are required a battery of karbon A 29 . Which is not being able to find in uttarakhandCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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