Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Lays, Pepsico India — No Chips : Just Air > Very Embarrassing

I bought a packet of (Lay's-American Style Cream &Onion) potato chips a few days ago 32g B.No-N214B, MFD:20-Jun-08 and to my surprise when I tried to open it I realized there is nothing in but just air.

I still have the packet in my possesion and it is still filled with air, I want to escalate this matter, cause I went through embarrassment in front of my 5 year son who only likes these chips as a snack.

It is not about Rs.10 packet, it is about the brand Frito Lays, how can such a big company like Lays float products in the market before proper quality check.

They better reimburse me for my embarrassment and improve in quality, I have the packet in my possesion and I will escalate this matter to the highest authority, and there are people out there to help me.

Warm Regards
Paramjit Singh
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  26 CommentsShareTweet

Comments

Am MANOJ and am doing my B.Com and I seriously love lays chips and is mine all in all favourite and i can leave without breathing but cant survive without eating lays even for one day.
The problem which i faced with your MNC is that once when i brought a lays chips and opened it i shock to see only three four pieces in it and i was almost shock to see that how come such a quality brand company be so careless and am so very disgraced that the just three four chips which was present in it was over fried and not in a condition of eating and i just wanted to write a letter regarding this along with that wrapper attached to it.
Being a MNC please check to the contents of your pack before packing because a single damaged pack might look like a small mistake to you but its something big problem to us because we people depend on you people with only hope that you provide us the best quality which we require and if there is any disappoints like this then people will surely change their minds are have an bad impression about you.
GOOD NEWS SPREADS VERY SLOW but BAD NEWS SPREADS VERY FAST because such an modern world we are living in.
WELCOME TO THE COMPETITION WORLD...
I bought a packet of [magic masala] lay's chips today on the 21st of December 2008 80gms B.NO

N106B, MFD 29TH November 2008, BEST BEFORE FOUR MONTHS FROM MANUFACTURE.

I still have the packet with me and i want to bring this in your notice that the chips in the packet were

totally burnt n were inedible and not worth consumption . The Rs 20 packet was a total waste of money

because the chips were burnt and had to be thrown.I think these chips should be taken of the market or

proper inspection of the quality of the chips should be made in order to satisfy the consumers.

I request the authorities to please take notice of this and to make proper inspection of the chips before

being introduced into the market or you will lose your loyal consumers.

your loyal consumer,
lavanya.
dear sir,
I am prem singh (Asstt. Manager purchase)
ashoka cinepelx udaipur
We have 3 counter for sale of lays / kurkure etc.
each counter sale is 10 box/week,
but one month ago your seles boy gave me one month old stok and my boys didnt chek,
now thing is that I told to distributer and he refused me to change the matarial,
plz. do the need full
PREM
HI PREM,

1ST I APPRECIATE YOUR ATTITUDE THAT U HAVE POST YOUR COMPLAIN.

PREM I APPOLOGIZE OUR MISTAKE, BUT LET ME DESCRIBE.

PREM WE ARE THE LEADING FMCG COMPNY IN THE INDIAAS WELL AS THE WHOLE WORLD.

WE HAVE USED THE LATEST MACHINERY TO PRODUCED THE PRODUCT & DEPUTE HEAVY MAN POWER TO INSPECT THE PRODUCT BEFORE SENDING TO THE MARKET.

WE HAVE PRODUCED LACS OF PACKETS IN A DAY. AND WE ARE 99.9 % SURE THAT REJECTED PRODUCTS DOESN'T GO TO THE MARKET.

bUT THIS IS IMPOSSIBLE TO MAINTAIN 100 % EFFICIENCY.THIS IS UNFORTUNATE BUT THIS IS TRUE.

IF WE R PRODUCED 1 LACS PACKETS IN A DAY @ THE RATE OF 99.9 EFFICIENCY 10 PACKETS ARE GOES TO THE MARKET.

BUT WE HAVE THE BEST CUSTOMER POLICY TO COOPERATE WITH ARE VALUABLE CUSTOMERS. WE HAVE PROVIDE THE FACILITY TO EXCHANGE THE FAULTY PRODUCTS.
YOU MAY EXCHANGE YOUR PACKET IN YOUR NEAREST OUTLET. IF THEY DOESN'T CHANGE THAN U HAVE COMPLAIN OUR OFFICE IN OUR IN OUR TOLL FREE NO. OUR CUSTOMER SUPPORT EXECUTIVES ARE AVAILABLE 24/7 AT YOUR SERVICE. WE HAVE TAKE NECCESSARY ACTION TO GIVE U SATISFACTION.

SO PREM BE POSITIVE & PLS PLS PLS COOPERATE US.

COZ "WE SHALL DELIVER BEST PRODUCTS IN THE MARKET" THIS IS OUR POLICY.

WE PROMISE TO YOU & OUR WHOLE CUSTOMERS THAT WE HAVE VERY SERIOUS ABOUT YOUR MONEY & YOUR HEALTH.

SO PLS TAKE AN ANOTHER LAYS & MAKE A PROGRAM TO ENJOY.

WE ARE WITH YOU.

REGARDS.

PALLAB CHAKRABORTY
PEPSICO INDIA HOLDING PVT LTD
LEAD PLANT MANAGER
EASTERN REGION


SO PREM BE POSIIVE
ADVERTISEMENT
For Target achievement & Growth, a Sales officer, Area Sales Manager & Regional manager of PepsiCo(Fritolay) had given verbal proposal of CFA for their company Pepsico India (Fritolay Division) in Upper Assam.
They told me to built a godown about 15000sq.feet immediately so they can start their CFA operation. I thought, I got an opportunity to work for PepsiCo and subsequently taken loan from bank about 50, 00000.00 and started immediately construction for huge godown for PepsiCo.
Everything went ok till the construction over, and also in an official meeting in Guwahati (Assam) Mr. Amitabh Baisakh (RM east) along with entire team members & distributors announced the opening of CFA in Upper Assam shortly. They congrats me for my selection as CFA For PepsiCo.
Till Today It’s three years passed, nothing has happened, I have cheated A MNC Pepsico India(Fritolay- East).
Please help..Please Help...Please Help.
Tarun Agarwal
[protected]
Hi, I am a engineering student of NIT, durgapur, residing in Kolkata. Last day i bought a pepsi cold drinks bottle from a shop near AG BLOCK in Salt Lake, kolkata-64. I found that there was a typical fungal growth in side the bottle floating on the liquid. I reported to nearby "suppliers of your company"(pepsico) who instead of ownig up the problem showed quite STUPID, IDIOTIC reason for the case. I want to know that this is WHAT U MEAN BY CUSTOMER CARE??????
Finally are your going to do something about this issue so that common people like me of this country get the justice that they deserve. Being a responsible citizen I am waiting for an answer.
Dear Sir,
I want to take the distributorship of lays in the kolkata i would like to know your criteria for taking the distributorship in kolkata . I would request you to send me the criteria and if needed you can contact me at [protected].

thanking you

your's faithfully

(SHRIRATAN SADANI)
hi, i bought a packet of lays american cream and onion. and there was only air in the packet u guys need to increase the amount in a packet ...very cheap never want it for all time fav cause of the quantity quality i have no words its fantastic.
ADVERTISEMENT
Please let me know the address details of the Pepsico India Holdings contact for corporate purchase at kolkata at the earliest.


Thanks & Regards

Pepsico - Lays Wafers — Overpricing

A cafe managed by a prominent restaurant at one of the famous sight-seeing spots in Mumbai charges Rs.20/- for a packet of wafers having an MRP of Rs.10/-. Are they justified?
THAT SIR WE HAVEA CINEMA HOUSE AT MALIGOAN GUWAHATI AND ARE GETTING LAYS AND KURKUREE PRODUCTS FROM THE DEALER OF THE AREA AT MALIGOAN NAMED PURNIMA MKTG FOR SELLING AT OUR CANTEEN AND OUR MONTHLY REQUIREMENTS IS AROUND 200 CARTOONS.
NOW SIR WE ARE TO COMPALIN THAT WE ARE ALWAYS BEEN NEGLECTED BY THIS DEALER AS WE HAVE LEARNT THAT SINCE WE ARE FALL IN INSTUTIONAL CATEGORY THEY THOUGH ARE LIFITING QNTY FROM THE DISTRIBUTOR AGAINST INSTITUTIONAL SALES BUT ARE MARKETTING IT TO THE COMMERICAL REATILERS ETC.
SECONDLY WE ARE NOT BEEN GIVEN ANY SCEHEMS OFFERED BY THE COMPANY NEITHER ANY INSTITUTIONAL DISCOUNT AND ARE FORCED TO PAY THE COMMERICAL RATES
WE TALKED TO LAXMI AGENCY THE SOLE DISTRIBUTOR OF ASSAM BUT HE TOO IS SILENT ON THE ISSUE
PLEASE LOOK INTO IT AND SUGEST

pepsi-co — hike rate

as i buyed an miranda the label it was printed eight rupees but they getting nine rupees and in the theatres they are getting thirty rupees for pep bottle for slice,miranda,pepsi,coco-cola etc
ADVERTISEMENT
Where do I send my entry for the Lays Dillicious Contest (Flavour and Slogan) ?
No where has any one given any information as to where to send the contest information.
Please get back to me as soon as possible.
Thanks.
respected sir i m from sonipat.apka distributor GOPAL KRISHAN AND COMPANY.GALAT BOLTA HAI GALI DETA HAI.PATA NAHI COMPANY AISE DISTRIBUTOR KYU RAKHTI HAI GUN LE KAR GHUMTA HAI DARATA HAIN RETAILERS KO PLS IS PAR KOI ACTION LIJIYA.AUR MERI REQUEST HAI MERI IN SHOW MAT KIJIYE.
I need the details of lay's sale in differnt market segmentation.
i m the proprietor of Chakraborty Enterprise, want to take the distributorship in rural area of baruipur. (Ramnagar, Dhapdhapi, Kalyanpur, Kumarhat etc. At present we r working with Keventer, Marico in that area. so can i have to take distributorship in that uncorvered area??


thanks
ADVERTISEMENT
ANUBHAV GUPTA
I am Anubav Gupta running canteen in Manav Rachna Internatioanal University Faridabad sir, your distributor is not sppyling materials for the lat four months at over end. dispite various messages and telephone, he is not giving a proper response.so you are requested to look into the matter and get it shorted.


Please contact: [protected],
[protected]
(immediately contact me)
please tell me the procedure to get the distributership of lays.because i want distributership of lays in Ghaziabad
I am jatinder Sharma from jalandhar city, Punjab.I am running a grocery shop cu milk bar in kazi mandi area.I am selling mostly coca cola soft driks because your sales representatives are not comig to my shop.But this season one of your boy approached me and I started selling your products. But one Mr. Himanshu started dictating terms.Everty time he is asking to purchase new empty bottles otherwise he refuses to supply the soft drinks.I am surprised what I would do with the empty glass bottles.Are you selling your soft drink or glass bottles. If this atrtitude of your company's representative did not change Iwould be forced to again shift to coca cola products.
My contact number is [protected] '[protected]' [protected]
I am Aditya Nagar residing in Rjasthan(India) i found a raper of gukta pouch while drinking ur product pepsi 200ml and even liquid contained in it was smelling unpleasant.So kindly please take action against it.(address:355-C, indra vihar, kota(Raj).mob- +[protected]
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    69%
    Complaints
    628
    Pending
    0
    Resolved
    425
    PepsiCo India Phone
    +91 12 4288 0699
    +91 12 4499 8400
    +91 12 4235 5880
    PepsiCo India Address
    3B, DLF Corporate Park, ‘S’ Block, Qutab Enclave, Phase-III, Gurgaon, Haryana, India - 122002
    ADVERTISEMENT