[Resolved] Lenovo — New Year Offer Gift
Reference to your confirmation for the Lenovo New Year offer as attached below. I had purchased my Y 510 laptop on 8th of Jan 2008 from Vishal Mega Mart Delhi and subsequently on 25th Jan 2008 I couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised in spite making a personal visit to NOIDA to enquire about the status. It was shocking to find out that your agent had no idea whether my draft was received and no status at all on either receipt of draft or worst issue of free gift.No body in the office could give any information on either receipt of draft or issue of free gift.
The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least.
Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media.
your marketing agaent are absolutleinactive and it has been more than a mounth , not only my free gift as promised has been dispatched
[protected] Forwarded message[protected]
From: Lenovo India <[protected]@epromos.info>
Date: Jan 12, 2008 10:25 AM
Subject: Lenovo New Year Offer - Registration Confirmation
Dear Mr. Yadav,
You have won - Tata Sky Satellite connection
Your Gift Redemption Code is F60DB668283B
Your details with us are:
Serial No. : ME00570
Type : 775844Q
Model : Lenovo 3000Y
Address : B-520 Sarita Vihar,
State : New Delhi
City : Delhi - 110076
Please send the following 3 documents inorder to avail the offer to the required address (Given below).
The printout of Redemption No. Confirmation.
Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy).
The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer's Lenovo Product.
In case the Customer wishes to avail the assured gifts, they will have to sent the Demand Draft of :-
Rs 250 for assured gift of Mini Speakers
Rs 500 for the Cordless Headphone
Rs 750 for availing the Tata Sky satellite.
Rs 500 for Philips MP3 Player
Rs 500 for Motorola W 220 Mobile Phone
Rs 350 for Philips Voip Headphone and Norton Anti nVirus
drawn in favour of "Channel Technologies" payable at "Delhi" towards handling and processing charges.
Last date of receiving the documents alongwith Demand Draft is Feb. 28th, 2008. Only entries complete in all respects will be considered
REDEMPTION CELL ADDRESS
Lenovo Desk, Channel Technologies,
A - 74, Sector 2, Noida - 201301
Your gift will be mailed out to you at the above address subject to verification. Please keep a copy of this e-mail for future reference. Happy computing!
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Aug 13, 2020Complaint marked as Resolved
Aug 07, 2014
customer support has been notified about the posted complaint.