[Resolved] LG 2 - Door Refrigerator With Ice & Water Dispenser — Installation | |
My daughter has recently Mrs. Sheetal M. Vyas moved from London and needs to have her LG Refrigerator installed at her residence @ D-202, Indrayu Enclave - II, NIBM - Pune. I made a request for Service with specific instruction that the Service Technician should visit with the Door Hinges which seem to have been misplaced or lost in transit. My Complaint No with DASS Electronics at Wanowrie Branch is dated 5th March'09 (Ref: B-050083). Surprsingly your Technician Mr. Chetan visited this afternoon but without the required part/s. It is like a 'barber visting without razors'! What is the point? We have lost 5 days and we have a Puja scheduled on 11th instant. Would you please take up the matter appropriately with the Pune Service Center and do the needful immediately and oblige? We are LG users for a considerable time with LG refrigerators, Microwave, Aircons, TVs etc. and but with the above experience, now we hesitate to recommend LG to relatives and friends as our faith and trust in you is shaken up.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I Completely dissatified with LG India and It's Service.
As my refrigrato not working since last 6 days, I have lodged complaint two times on customer care, posted emails, and also lodged online on your site.
Since last 5 days i called 2 times everyday, However no any responce from LG. and in your customer care people are transfering my calls here and there and also not taking complaint properly. Mr. Suri/Manager of Mumbai is no picking up his mobile at all. I called Mr. Roshan, Mr. Nitin Sharma, Mr. Akshat, and so many other people. All denied me to give directo contact number of Customer care head and giving me wrong contact number of service station. on your website, also there is no directo number only customer care number is given.
Note that this is serious concerne, If my query is not resolved withing next 6 hours, I will escalate the matter to higher authority in consumer ministry of Govt. of India, LG head quarter in Korea and Press in India.
As my refrigrato not working since last 6 days, I have lodged complaint two times on customer care, posted emails, and also lodged online on your site.
Since last 5 days i called 2 times everyday, However no any responce from LG. and in your customer care people are transfering my calls here and there and also not taking complaint properly. Mr. Suri/Manager of Mumbai is no picking up his mobile at all. I called Mr. Roshan, Mr. Nitin Sharma, Mr. Akshat, and so many other people. All denied me to give directo contact number of Customer care head and giving me wrong contact number of service station. on your website, also there is no directo number only customer care number is given.
Note that this is serious concerne, If my query is not resolved withing next 6 hours, I will escalate the matter to higher authority in consumer ministry of Govt. of India, LG head quarter in Korea and Press in India.
Hi
i am a user of LG 2 door refrigerator. I regularly use the cooling compartment but use freezer only once a week . I want to know is there any way i can switch off or disconnect the freezer compartment to save elecricity
thnk you
i am a user of LG 2 door refrigerator. I regularly use the cooling compartment but use freezer only once a week . I want to know is there any way i can switch off or disconnect the freezer compartment to save elecricity
thnk you
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LG Refrigerator — Icing on door
I Purchase a refrigrator on 27/06/2008 from Nerul- Navi MumbaiSame day we noticed iceing on the door and complained the same to the shop keeper. since then about 10 times the technicians from LG attended the same but the problem is remains same and it is observed on three occasions that fridge is getting automatically off and again will start after about 01 hrs, during this the cooling is came down .
The request ID for the jobs are as
1.W8C[protected]. W8C[protected].W8C 72200352
4. W8C[protected]. W8C[protected]. W8C 81404317
Please look in to the matter and let me know that how much time you will take to repair if possible ? or replace the fridge.