I am from Hyderabad.I have a LG double Door Refrigerator purhased from BIG BAZAAR, cooling is not working and I had given a complaint with number :S9C52901010, I was promised that a technician will be sent to check with the product, first a tech has called on phone ans asked to jeep te door of the fridge open for 4 hours and asked to check with, which did not do any goodness, so I have informed the same and I was promised that a technician will be sent in 24 hours to check with the system, its not 24 hors, its 48 hours, its 3 days by today and no one has turned up, I have called the helpline around 10 times, every thime tey will say a tech will be sent in few hours we will remind the, but nothing, its nothing, those hopeless reps are fooling customers and forcibly disconnecting the calls, when asked for a manager, they will the person is not avaiable, same answer everytime I call, I am suggesting every cosumer of India, please do not purhacase any LG Product, as the company is only bothered for sales and they very least bothered about the service, as they dont care of customers.I never experienced such a idiotic service with any company, even a small roadside product's service is better than an International brand, International companies never care about domestic consumers, so I am saying even consumes showul not even think about purchasing product from LG, I have other products from Samsung, Onida for which the service is truly awesome.I am giving this message such it will be eye opener for we consumers who care for valuable money.
Aug 14, 2020
Complaint marked as Resolved 
Now on 21st of October 2009 when I Turned on my Washing Machine after 5 Second it will be stop and make alarm to come up on “Rinse MODE”. Again I complained to LG & Home Depot where they came and informed me that the Machine cussing trouble due to the Missing Sensor.
I told him, the machine has a 1 year warranty on it. Why not they install at that time when Machine was under warranty. He informs me that Sensor was not available at that time even now!!! I don't know what else to do. I've wasted so much time of course trying to do everything possible. I've reported to Manager Consumer affairs, but it failed to contact them, I don't know what else I can do! I spent so much money on this machine.
My whole family has been using this brand since ages and such customer services lapses soil the reputation of your company.
I would like end by requesting that my complain should be seriously resolved and catered to accordingly
Looking forward to your co-operation.
we have purchase a Lg mobile model no.3510 this is working properly.but only one problem in set .sms sent quinty not show above 10 .in out box...kindly inform me what i do for this ...
Regards
Saroj kumar
CCC kanpur
[protected]
Off: Chamber No :558, New Chambers Complex,
Patiala House Court, New Delhi – 110001.
Phone: Off: 23388735, M: [protected]
Regd . A.D / U.P.C
Dated: 12th February 2011
To,
1. LG Electronics India Pvt. Ltd,
Registered office: plot no.51,
Suraipur Kasna Road,
Greater Noida-201306
Uttar Pradesh, India
2. Mangla Electronics 2309,
Tota Ram Bazar,
Tri Nagar, Delhi-110035.
3. Mr Amit Rathor, Area Manager
LG service center,
Mayapuri, Delhi
LEGAL NOTICE
Under the instruction from and on behalf of my client Mr. Randheer singh dahiya h/o 101 Rajendra Park, Main Rohtak Road, Nangloi, New Delhi-110041. I do hereby serve upon you the following legal notice:-
1. That my client is the permanent resident of the above said address and enjoy good reputation in the society. That my client relying upon your brand in manufacturing of electronic items specially Air Conditions purchased a L.G 1.5 tan Split A/C from your company at the rate of 23900/- Bill No. is 13740 on ___/ ___/2010.
2. That the same Air Conditioner came with a year warranty against any manufacturing defect or malfunctioning, however to the utter shock to my client the Air Conditioner started giving trouble from the very first week of its installation and several calls were make to the seller of the AC who refused to take any responsibility and forwarded it to the service centre.
Cont…2/-
-:2:-
3. That thereafter left with no option my client made complaints to you the notice No.3 in person which is representative of notice no.1 and complaints were made some records of the complaints made is as follow 1) c[protected] on[protected], 2) c[protected] on 28-07-10, 3) c[protected] on 02-08-10, 4) c[protected] on 05-08-10, 5) c[protected] on[protected] c[protected] on 21-09-10 however to the utter shock the problem has not been looked into seriously and no permanent solution has been given to my client till today.
4. That now again summer is turning up and now again my client has made a complaint to you all the notices who have failed to make discharge their duties and provide services / quality products resulted into lot of harassment and trauma to my client.
5. That my client was so much harassed and tortured by you all the notices that now he has to consult his counsel to take necessary legal action against you the notice if required in the court of law.
6. That under the circumstances wherein you the ntoicee No.2 is authorized seller of notice No.1 and notice No.2 is also representative of notice no.1, have sold a apparent second hand/defective goods to my client which has defeated the sole purpose of purchasing the Air Conditioner hence this Legal notice to you all the noticees.
Under the circumstances I do hereby call upon you all the notice to change the goods ie. Air Conditioner sold to my client and pay compensation of Rs.25000/- along with cost of this legal notice i.e Rs.2100/- with in fifteen days of receiving of this legal notice failing which my client would be constrained to take legal action in the court of justice and you would have to bear consequences of the same.
Copy of this notice has been duly kept by me in my office for record & necessary action if necessary.
(J.C.Kaushik & Associates)
Advocate