LG 32le5500 — cheated by LG for non-repairable product | |||
I had purchased LG Tv 32LE5500 On 27 November 2010. I was facing power on problem with the TV so called up LG customer Care and put the request for repairing the representative gave me request id RNA[protected], a week after LG service representative came checked the TV and told me LG doesn't repair SMPS i need to replace whole board with new one,and he will get back with pricing because he did know the pricing. There after i didn't receive any kind of communication from LG. Where LG is indirectly forcing consumer to buy new costly parts. Here i am feeling like i have been cheated by LG. Regards Nayan Darekar, [protected]/[protected] Was this information helpful? | |||
 4 Comments | |||
Comments
P.H.D depatment . i sold a lcd tv from lg dealer befor 2 months . but one days ago i sift my own house . so i request on costumer care & tell all things . he was put a complant and get a no- c[protected] dont tell me that paid service . but the service Engineer has complet his work and speak this is paid service. but i tell this lcd is under warreny .then your service Engineer threaten and loudly speak me ,miss behave me . then i give money .and complen costumer care there is no response .if your are no actoin .so i have foreseeable go to legal.
with regards
susant kanungo
bbsr
with regards
susant kanungo
bbsr
LG — LG CHITED SERVICE
i susant kanungo chif Engineer of P.H.D depatment . i sold a lcd tv from lg dealer befor 2 months . but one days ago i sift my own house . so i request on costumer care & tell all things . he was put a complant and get a no- c[protected] dont tell me that paid service . but the service Engineer has complet his work and speak this is paid service. but i tell this lcd is under warreny .then your service Engineer threaten and loudly speak me ,miss behave me . then i give money .and complen costumer care there is no response .if your are no actoin .so i have foreseeable go to legal.with regards
susant kanungo
bbsr
Dear Customer
We are extremely sorry for the problem that you are facing. Your complaint has been taken care of by the concerned department. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
We are extremely sorry for the problem that you are facing. Your complaint has been taken care of by the concerned department. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
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